Richards Guitars Of Stratford Upon Avon

Frank has been an amazing help. Apparently it is currently 2am where he is based and yet he has given me extremely comprehensive one to one support using Google Meet. Perfect support - I am extremely grateful Frank - you are a star!

Shreya was so helpful today, enabling me to get setup! She was so friendly and helpful - couldnt have done it without her. Thank you!

I very much appreciate the understanding and human quality you showed me when my trial expired and went automatically to a paid plan. Due to family events I have been unable to commit to putting the app live in the short term but have been given the opportunity to launch later with a refund provided. The team have also offered to help me with the areas that I am struggling with that have held the app back from going live - so when my life is back in my hands I can continue. I cannot ask any more of them - and the support provided up to this point has been second to none.

Utterly BRILLIANT. YEARS AND YEARS of searching. Ive been through them all - and if SEO - or content is important to you beyond endless catalog listings - THIS IS THE ONE and it will pay for itself immediately if you have a decent business or an audience interested. This is seriously good - BRILLIANT support - and I look forward to making more use of it now that they have resolved the issues of my own making :)

UPDATE 18/05/2025 Their service proves itself almost on a daily basis - today they have helped me locate some dodgy duplicate coding that was generated by a different app - so despite it not even being their issue - the lovely support chap sorted it for me and is now helping me with LCP issues that 2 techs have failed to do. Their support is consistently first class - Ive had help lots of times with visual changes - subtle imrpovements I wanted and today they have gone overboard once again. So - Huge savings on Yotpo - Trustpilot contact me last week and wanted a staggering amount for anything close to what Judge.me offer - Of course Truspilot has its value in its branding - but in terms of feature set - value - vare and attention - 247 support - You cannot beat Judge.me - just look at their reviews tally - speaks for itself. Fleeced by Yotpo for years - scared to lose reviews I have built up. Judge.me have made every single process easier than you can ever possibly imagine to transfer all your data and keep all the essential widgets that made Yotpo a success. So far - so good! £200 a month saved

Appalling support. Over a period of a week sent numerous questions to support and not one replied to. For what its worth my questions were regarding the reports. They all focused on "top 10" of "top" performing pages etc. There seems to be no way of getting any deeper level of reports? There doesnt appear to be any kind of filtering options and basically incredibly limited. I could be wrong - but dont think so -and maybe this is why they couldnt be bothered to reply? Who knows but I am not waiting to find out as I dont want to pay a years subscription to such a limited app with such appauling back up.

I have been in business 26 years. MOST of which online - literally since the internet came into existence. Its incredibly rare to get the unique blend of awesome app with awesome support. This is one of those rare commodities. If it works straight from the box - great. If it doesnt and you uninstall it - its totally your loss. The support is second to none so the only weakness is you and your imagination. So if you have the vision for what you want to create and you have the belief, you are working with brilliant people? Choose this app. PS Thank you Sarah - You are brilliant!!!

UTTERLY AWESOME. I have had this running for less than 24 hours. I have set up my website to be carbon neutral and set up the site so every guitar sold sends an invite for my customer to plant a tree in my forest. Its just wonderful - and it makes me feel worthwhile - I feel like I am actually doing something. THANK YOU.

Seriously impressive. Seriously useful. A fantastic tool for our customers but also vital for seeing what products are being sought when we dont have stock - not to mention the benefits of sending customers an update when its back in stock. Excellent and essential.

I have found the app to work perfectly fine and have used it for some time - no problem. I have just installed my 3rd app by Code Black on the basis that the support has been second to none - response times are always incredible. Recently had an issue with currency conversion & Google - Code Black quickly found a solution to ensure Google shopping remained happy.

So far ridiculously good. Just installed in a breeze, live chat available from the moment I went in offering help. Have done it on my own and can see how beneficial it should be from the off.

I have used a number of services including mailchimp, klavio and springbot. It may well be proven that the other options provide more reporting analysis and features but here is my view. I am a small business (however when I say small - £1 million turnover and 5000 subs). For years I have struggled to find a product that enables me to send emails quickly, efficiently, easily. THIS product does it. There is a really nice weekly auto email that goes out keeping your customers coming back which is a nice feature. Segmenting and auto flows are available so all manner of follow up emails can be created - its down to your imagination to make it work. Equally as importantly the customer service is superb. I have regularly used the chat and received prompt support - they even reproduced an email for me which I had created in the wrong section and was concerned I would have the time to duplicate it in the right section. A very very friendly support system and a product that sits JUST RIGHT in terms of ease of use and feature set. Why have tons of features that you just cannot fathom or make time for as a busy business owner with limited time. Finally.... cost.... OMG.... Nearly forgot! This costs PENNIES in comparison to Klaviyo and Springbot. Flat fee per month covers any normal level of use which is a fraction of the price of competing services. Hope this proves helpful for other small businesses making a very difficult choice on how to develop the email marketing.