Maskscara
South Africa
Reviews (15)
Great app. Excellent support
Very Good, the only problem is when sending an image the customer cannot open it when they receive it from us.
Excellent APP and the support staff are extremely helpful, highly recommended
Installed the app today. Excellent support received from Sneha to get everything customised and installed. App works exactly as advertised.
Developer reply ·
Thank you for your wonderful review! I'm glad i could help setup the notify me button on your product page. Wishing you the very best We're always here if you need anything else - Sneha / Technical Support Manager
The recent installation of this application has significantly enhanced our operational efficiency. The app provides a comprehensive suite of features instrumental in the effective management of our client offerings. While the general installation and setup process is remarkably straightforward, we also benefited from the high level of technical support provided by Darian. We confidently recommend this application to all Shopify Stores seeking to optimize their client service capabilities.
Excellent customer service. Soulaimane assisted me and showed me how to change my settings to solve my issues.
Great app and awesome service. We have been a customer since 2023. I had a technical issue integrating Smile with Shopney app. Joanna gave me excellent service and was extremely patient while trying to set up the integration. Thank you, Joanna, for being patient with a non-technical person!
Developer reply ·
Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Joana 🤩 Don't hesitate to reach out in the future if you ever need anything! - Smile Team ✨
We recently installed this app. It works exactly as advertised and we are very happy with it.
Great app. It works exactly as advertised, is well priced and the service is excellent. I had a technical issue when I upgraded my website Skin and Rupali sorted it out within 5 minutes.
Developer reply ·
Thank you for taking the time and effort to leave a review. We work hard to deliver the best app experience and we’re glad that you liked it!
I just installed the app. It works 100% on both Shopify and Shopify POS. It also allows customers to receive discounts on POS and use their loyalty points, giving the customers double discounts.
Nitish was able to solve our problem regarding multiple shipping rates for products. The service was prompt, and he resolved the issues quickly. thank you for the great service. I would recommend this app to other users.
Developer reply ·
Thank you very much for taking your time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We will be glad to help you!!
This app is great for offering customers special offers like free gifts and for customer segments for example excluding wholesale customers from receiving gifts. The support has been awesome, and the team sorted out any fixes we have needed promptly. Special thanks to David for being patient with our requests.
The iPacky App works exactly as advertised. It has improved the speed of getting orders out to our customers and eliminated a lot of the issues we had for example double shipping orders, shipping incorrect items with the order. Each product is scanned before packing and the app has a great function to alert the warehouse team if the item is not on the order or if the order is unpaid or has already been picked. The support team is always quick to respond.
Developer reply ·
Thank you so much for your great review! It's always a pleasure to help.
We have been using this app for over 3 years now on our main shopify store. It is a great app and works extremely well. Recently we integrated the app into our Shopify POS and had a couple of technical hurdles. John was able to assist and gave precise instructions how to make the necessary changes. Great friendly service.
Developer reply ·
We are so glad our team was able to help you out quickly and that you are happy with our service :) It means a lot to us that you took the time to leave a review. If you ever need anything in the future, we are always here to help!
I downloaded this app to help me understand what areas my customers live in. The online chat support is excellent and they created the report I wanted quickly with no hassle. This app is a good value and I would recommend it to users who need an easy way to get data out of their site.