← Merchants

Eoleaf

France

Reviews (23)

★★★★★
Shopify

HORRIBLE, HORRIBLE, HORRIBLE. We couldn't find any quality profile to work with (unsurprinsingly) so requested for our seller account to be closed, that was four months ago. Nothing was done and they continue to waste our time. Customer service is horrible, we rarely get answers and when we do they are idiotic/generic answers. Our account manager was no help and disappeared the moment we asked for our account to be closed. Horrible company that just wants your money and data

on TikTok · 3 months using the app
★★★★★
Shopify

Excellente application et service, toutes les fonctionnalités imaginables, entreprise sérieuse et ambitieuse

on Hive · Over 1 year using the app
★★★★★
Shopify

UPDATE: Following my original review, the issue was quickly and diligently addressed. The result is here and we're now happy about the app and will be upgrading to a paid plan. Two days without an answer from support, I'm forced to give up on this app. What a shame

on Misk Smart Order Export Pro · 8 days using the app
★★★★★
Shopify

Great app, has all the features one could need, amazing support

on CWILL Popup Email Marketing · Almost 2 years using the app
★★★★★
Shopify

Much better than other apps we have tried, intuitive interface, well-stocked help section, stellar support

on LC Custom Google Shopping Feed · About 3 hours using the app
★★★★★
Shopify

Perfect app for our needs, excellent customer support, don't look any further and install it ;)

on Hulk Contact Form Builder · About 2 years using the app
★★★★★
Shopify

on Shopify Flow · Over 1 year using the app
★★★★★
Shopify

Same experience as other users: the app doesn't work and the customer is nowhere to be found. Opened a ticket 8 days ago... The app used to work on our store, but wouldn't translate for German customers. We were advised to reinstall it, which completely broke it.

Developer reply ·

Hello, We regret that it has taken us longer than expected to respond to your ticket. We are requesting collaborator access so that we can help resolve this issue ASAP.

on Klarna On‑Site Messaging · About 2 years using the app
★★★★★
Shopify

Absolutely thrilled with this app. After trying other apps that didn't have multilanguage capabilities (or did but required expensive upgrades to use them), we tried Veeform. It's exactly what we needed for our multilingual website. We were able to create quizzes in three different languages that all integrate seamlessly into our site. Customer service was also fantastic - they remedied any issues we had quickly and efficiently. 10/10 experience!

on Veeform ‑ Product Quiz Builder · 2 days using the app
★★★★★
Shopify

Excellent app, easy to use, we appreciate the free plan option. A few querks here and there but support is fast and stellar. Highly recommend.

on Multifeed Google Shopping Feed · About 1 year using the app
★★★★★
Shopify

Very pleased with this handy app! If you're looking to save a ton of time with converting your Docs to HTML, look no further.

Developer reply ·

Thank you so much for your kind words! We're thrilled to hear that our app has helped you save time with Docify. If you have any suggestions or need assistance in the future, feel free to reach out. Happy converting! SHT Team.

on Docify ‑ Docs to Content · About 1 hour using the app
★★★★★
Shopify

Great app, has all the features one could need, and the customer service is stellar: responsive, qualified and happy to help. We're thrilled.

Developer reply ·

Now, we are thrilled by this review! 🙈 Thank you so much, this means the world to us! 🌍✨

on Consentmo GDPR Compliance · 5 days using the app
★★★★★
Shopify

Very easy to set up feeds. Had some customisation which I needed help with and the support was fast and friendly every time

on Feedyio: 200+ XML/CSV Feeds · 21 days using the app
★★★★★
Shopify

on Sticky Add To Cart Bar Pro · 22 days using the app
★★★★★
Shopify

Very easy to set up and customize, perfect for any Shopify store looking to increase conversion. I had a small feature request and support was very quick to respond and implement it.

on Slidey Bar · 6 days using the app
★★★★★
Shopify

Excellent app that seems to do absolutely everything one could hope for. Customer service is quick and helpful. I highly recommend. I only removed a star because I believe that the ability to translate the affiliate guide/forms in multiple language should be available on the Growth plan (and not only on the much more expensive Professional plan).

Developer reply ·

Hello there. This is Stark from UpPromote support. Thank you for the feedback. Just to clarify, you can still put/select any language you want into the affiliate guide page and the affiliate registration form. On the other hand, we do get your point there. Our team will discuss and consider make that function available in the Growth plan. Thank you for the suggestion. Please feel free to reach us at support@secomapp.com or the in-app chat anytime. Cheers!

on UpPromote Affiliate Marketing · About 1 month using the app
★★★★★
Shopify

Great app, very easy to set-up. Integrates well with Langify for translations. Fast and friendly support from Esther. Perfect all around.

on Avada GDPR Cookie Consent · 11 months using the app
★★★★★
Shopify

The app really seems great and was an exciting prospect for our store, but unfortunately there's currently a killer flaw: the inability to turn off pre chat form. Requesting a visitor's name and email before talking with them first will greatly reduce the number of people that contact us. People are wary to share their information and it's an unnecessary first step. Hopefully Shopify developers will make it possible to turn off this feature soon.

Developer reply ·

Hi, thanks so much for taking the time to leave your feedback here with us. I definitely understand your perspective and can see how the form may deter visitors from wanting to start the live chat in the first place. I'll submit your thoughts as feedback to our internal development team, so that they're aware of the need to customize or disable the form within the Inbox app. Thanks! -Kimi, Shopify Support

on Shopify Inbox · 21 minutes using the app
★★★★★
Shopify

This is the only app with reasonable pricing which offers absolutely ALL the features one would need to run an international, multi-language business. On top if it, the support team is extremely responsive, knowledge and friendly. We will be customers for years to come, we have no doubt.

on langify ‑ translate your store · 7 days using the app
★★★★★
Shopify

I have used the app for a long time and it keeps getting better. They truly have stellar customer service that is both responsive and competent.

on Easy Order Manager+ · 3 months using the app
★★★★★
Shopify

Took 5 minutes to install and set-up, incredibly easy and intuitive, the free plan gives you already plenty, what's not to like! Thank you for sharing your experience 👍!

on ShopClimb ‑ Trust Badges · About 3 hours using the app
★★★★★
Shopify

Amazing app, perfect for our needs, and great support when needed. I quickly upgraded after playing around with it and having support help me through a few special requests.

Developer reply ·

Hi Gregor, This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io Regards, Kieran Transcy by OneCommerce

on Transcy: AI Language Translate · About 24 hours using the app
★★★★★
Shopify

Customer service was incredible quick to answer me (it took them just a few minutes!), loving this app already

on Judge.me Product Reviews App · About 1 month using the app