SiaLinda.com

We tested Zipchat extensively, had a video call with support, set everything up according to the help section, and tried to optimize it over time. In summary, Zipchat probably works very well with mainstream shops, but less well with niche shops like ours. In fact, we lose potential customers every day who are “put off” by the AI's responses. Despite extensive subsequent response corrections as specified by the app, we were never able to stop this. We had the impression that these corrections were simply not taken into account. According to support, instructions must be accommodated in the very limited text field, which—according to support—is possible, but we were unable to do so in a way that allowed the AI to advise properly. The random suggestion of products is a lottery game, not a targeted action, so even when potential customers specifically ask for products for men, they are given random suggestions – so far, nothing specifically for them, even though it is explicitly stated in the product descriptions. Support kindly offered to put together customized instructions for us, which we unfortunately never received. We have therefore paused the chat in order to avoid losing more customers. We will cancel before the next renewal unless there is an update that significantly improves the situation. Update, one month later: So far, I’ve only received empty promises. I canceled the app so I wouldn’t have to pay the monthly fee again for nothing. Too bad, because the app sounded promising.

We've been using the app for a while now and are completely satisfied. We had a few questions at the beginning, which were answered very quickly and clearly. The app actually offers many options for integrating files in “unusual places.” We still have a few ideas that we want to try out as soon as we have time. We highly recommend it!

Nice app for creating FAQ pages. Sufficient if you only want to create a few FAQ pages. However, we want to display FAQs in an accordion design on product and landing pages and all these FAQs in a tab-like design on a main page. We explicitly asked about this before installation—the answer: yes, it's possible. After many emails with the support after installation, it turned out that this is NOT possible. Either the support team doesn't know the product well enough or they don't read the email inquiries. The quality of the support leads to the downgrade. You can't work like this.

We switched from another booking app to Aptnly because it is slightly cheaper and, above all, better suited to our needs. So far, we are completely satisfied, and the support is excellent. We have not regretted the switch and would do it again anytime.

I’ve been using MBC Bundles for quite some time. Unfortunately, due to a conflict between the app and my theme, it recently became almost unusable from a customer’s perspective. After some back and forth, the very helpful and fast support team quickly identified and solved the issue (which turned out to be quite a simple fix). Along the way, we also resolved a few additional minor problems. Now everything is running perfectly again. Thanks! Because of the excellent support and the wide range of options, this app is absolutely worth recommending.

Very good app with lots of helpful features. Plus, the support team responds very quickly, is knowledgeable, and very helpful. Thank you!

I have installed the app only a few days ago. Installation and setup has been easy. One thing I could not do by myself has been done by the support very quickly and efficient. Looking forward to a deeper experience!

We have been using the app for quite some time. Everything was working fine until we needed support after importing new codes. Support seems no longer to exist: it is not possible to create a ticket on their ticket platform because the “product” is not recognized. Likewise, emails sent to the email address provided in the Shopify app store remained unanswered. It therefore looks to us as if the app has been abandoned. We will now switch to an alternative app.

We tested the app for a few days: it is visually appealing and basically shows the most important data. Unfortunately, the IP of the visitor is missing. The biggest problem however is that not all visitors are shown. The first answer from support was "bots". The second, when we asked about a regular customer who was shown by another app but not by this one, was - in simple terms - that Shopify was probably not sending all the data. So we went with the alternative app, which doesn't look as pretty, but shows more data. In the end, that's what matters.

I am using Klaviyo for a longer time already, but have only just started to look deeper into the system and its possibilities. Once you have understood the system, it is easy to go deeper and deeper in order to optimize the newsletters and flows more and more. The support is excellent. Thanks also to Daniela, who helped me so quickly last Saturday! A clear recommendation!

We recently installed the app and are still testing it. If the service is not accepted by our customers, then it is certainly not due to the app: it is super easy to set up and the support team did do what we couldn't do ourselves in no time at all. Srajan even proactively suggests what can be improved. 100% recommendation from us!

We have been using the app for quite a while now and are satisfied. The relatively high costs are justified by an increased rate of exchanges instead of simple returns, which we would otherwise not have, so that sales are maintained, and by increased customer satisfaction. Another big plus is the always fast and competent support! A clear recommendation from us for anyone looking for a solution with the option of an exchange instead of just using a simple returns app.

We have tested various apps for bundles and have also used Rapi for some time. In itself, the app is good, despite the limited range of functions - after all, it's free. Nevertheless, we ultimately decided against it because there was a issue that bundles did not work at all (“Don't worry, it's just a sync problem”) that was not solved for several days. In addition, the support initially requested full access to the entire store, which was unacceptable for us. We don't run large stores and don't have a lot of staff, but we still (or perhaps because of this?) need them to work as smoothly as possible.

After extensive testing, we have been using the app for some time now and are 100% satisfied. Eric gave us extensive support at the beginning, so the setup went very smoothly. He has also been very quick and helpful with any queries since then. In fact, the app can do even more than we understood from the description. For us, it is now an indispensable tool for working efficiently with 2 stores: Products are maintained in the main store and all orders are imported into it and fullfilled from there. The time savings are enormous. We are currently setting up a third Shopify store, which we will operate in the same way. Thanks to Eric, the setup is already complete, apart from a few minor details that came up afterwards. Highly recommended!

We are still testing the app. So far, we can say that it works for various ideas that we wanted to implement and is easy to set up. A big compliment also to the support team, who have always responded quickly and competently. Thank you Violette for your quick help and tips on several occasions!

The app offers very extensive options for creating personalized graphics. After extensive testing and very personal and individual advice from the CEO himself, we decided to use the app. The only problem for us as a German store is the lack of an option to translate all texts in some designs. However, this will be implemented shortly. Highly recommended.

The app does what it promised, in a very simple and intuitive way. Placing it in our theme however was not that easy, but the support was efficient and very fast. Thanks a lot! Highly recommended if you need one or more text fields that follow rules. A perfect solution for our needs.

We have tested the app, and in the end it is "good". If you are satisfied with this level, you get exactly that for a relatively low price, as we find. Unfortunately, the models often look too "drawn" (artificial) for our needs, and every now and then it also does funny things, such as unmotivated-looking strokes or the like. The app also (still) has problems with fingers and similar. We also had the problem that the app partially destroyed our logo in the pictures and that the NSFW filter was too annoying for us (in Germany). The web-app offered as an alternative unfortunately has too few functions. We therefore ultimately opted for an alternative, with which we continue to experiment.

Wir nutzen die App nun bereits eine Weile und sind sehr zufrieden. Wenn auch im Zuge unserer Tests eine andere Logistik-Shipping Konfiguration den Vorzug erhielt, haben wir die App behalten, denn als Backup und für zB schnelle Retourenlabels außerhalb des normalen Ablaufs ist sie für uns hervorragend geeignet. Einfach und intuitiv zu bedienen, und funktioniert einfach so wie es sein soll. Danke!

App works fine and without any issues. We are using it for a while now, in fact we do not use it often, but when we do, it is a great help and saves time. Thanks! Thank you so much for taking the time to leave us a 5-star review - it’s much appreciated! The Stock Take App Support Team support@brdatasolutions.com

Very useful app for us. Easy to handle and many ways to adjust to our needs. Important for us is the possibility to trigger the out-of-stock mails as well as the soon-out-of-stock mails with different conditions for the different categories. We recommend!

Ich verwende die App nun für eine ganze Weile und kann sagen, dass sie genau das tut, was sie soll. Sie war einfach einzurichten und tut jetzt zuverlässig ihren Dienst ohne jede Störung. Meine Erwartungen wurden zu 100% erfüllt. Die App ist absolut zu empfehlen!

Just perfekt. Being located in Germany, we need to be GDPR compliant. This app solves the issue really easy and legally safe, unlike several others we had checked. Easy to install, and support is very helpful. We had a small issue due to a mistake we made. The support corrected that on its own within very short delay. Clear recommendation!

We just started to use the app after having tested several apps for bundles. This one fits best for us: very easy to set up and to handle, best place on the product page for the bundle, very good looking on mobile and the support did some nice adjustments so that the look fits now perfectly into our theme. Highly recommended!

UPDATE: Unfortunately, we had to decide not to use Judge.me. Reasons: They don't support POS purchases and it is quite difficult to send manual review requests. Both features are crucial for us. According to the support, there is no intention to implement those in the somehow near future. ######## Great product. Tolle App, sehr gut konfigurierbar, sogar mehr Möglichkeiten, als es auf den ersten Blick. Gut auf deutsche Verhältnisse anpassbar. Und nicht zuletzt ein unglaublich guter und blitzschneller Support. Hut ab! Wir werden Judge.me auch bei unserem nächsten Projekt, das im Fertigwerden ist, einsetzen.

We have tested several review apps, and decided finally to go with Loox. Reasons for us were: the modern look, focus on mobile use and photos, and the relatively easy way to send requests manually. The main reason however was the good and fast support plus the offer to add a feature in a next update to handle POS sales properly. The last was crucial for us, as we are based in Germany, need to respect GDPR but most of our clients use a quick checkout... so they don't even see the checkbox for accepting marketing mails (review requests are considered marketing mails here!). Having a lot of personal contact to many customers that coming feature will certainly help us to collect a decent amount of reviews over the time.