Radikal Homes
Germany
Reviews (9)
The app is amazing! Their price - value ratio is incredible good, installation is so easy which is what got my attention to begin with. Also I can confirm my EMQ has increased considerably since installing the app, they also have their own bot filtering feature in-app, AND their customer support could not be any better they respond super fast the same day via live-chat, something very rare nowadays, I can recommend 10/10 lets go!
Emma from the customer support is amazing. Not only is the app really nicely built and you can see they put time into it, but their customer support replies really fast. All my issues got solved at light speed. Than kyou Emma
Their customer service is really amazing. Lynn and Emily have helped me greatly in every question I have had so far. They reply quickly and understand your issue, then they also fix the issue super fast. I recommend
Great customer support. The app is really good and well thought. There is nothing to complain about it!
Thank you Olivia, you helped me greatly with my questions through live chat. It was easy and quick. Thank you so much
Developer reply ·
Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team
Worst app ever. Do not download! It will ruin your shop rendering it completely useless. You will loose orders and your ads budget too. They take alot of time to reply even when your business is stopped because of their app Don't download!!!!
Developer reply ·
Merchant had an issue with a different app of ours, Variant Option Product Options. We fixed the issue within 3 hours but the merchant was still angry and wanted to leave a negative review for BF Size Charts even though they didn't have any issues with the app.
Don't download this app! It suddenly removes all your variants, leaving your shop with only the add to cart button. It happens randomly, after you notice it its already hours past and you lost your daily ads money plus all orders. It's a critical issue very huge catastrophic problem. And there is nothing for you to do! You have to turn off your ads and wait for them to reply your emails, rendering your complete shop useless and on their careless hands. It's so frustrating, worst experience with an app ever here on shopify!! DON'T DOWNLOAD!! Answer to your reply: yes it took you 3 hours to reply my email but the technical issue lasted 24hours. 16 hours until I noticed. I lost approx 1.000$ through this problem. You going to refund that?
Developer reply ·
Sorry about that Daniel. We fixed an issue with our script last night which caused an issue in your Paolo Alto theme. We have already fixed this issue earlier this morning. I am sorry for the inconvenience this caused you. I am sorry it took us a 3 hours to see your email. We do our best to give the best support we can.
It is really crazy how much work, time and money you save by using this app. The way it lets you build your pages is just amazing. My webseite now looks as if it costed 10,000Euros, and actually I just spent 2 days and 40 Euros. So yeah, its good (:
Developer reply ·
Hi, I am so grateful that you took the time out to leave a 5-Star review on Shopify with your wonderful feedback! I am so happy that you are satisfied with PageFly! Please don't hesitate to contact us if you have any problems regarding our app as we are open 24/7. :D Thank you for choosing PageFly and we look forward to serving you for many years to come! Marie from PageFly team
So far its been amazing. Really good app and customer service. Would recommend it to anyone with an online shop.
