ebiketech

A short message to my fellow Shopify store owners: We are at the end of 2026. We are living in the middle of the AI era. Explore the possibilities — and start using them. We have a fairly complex product range, where small technical details can determine which product is right for a particular customer. Interestingly, we first discovered Kimonix Agentic AI Search through an AI recommendation. We were initially skeptical about whether an AI shopping assistant could really understand our products well enough to provide useful guidance to customers. After running it live in our store for about a month, we have been proven wrong. With the right setup and guidance, we have been able to turn the AI agent into a genuinely useful sales assistant. It can understand customer questions, identify their needs, and guide them toward the right products — entirely without human assistance. For our customers, the AI search has become a significant improvement to the shopping experience. For us, it also saves considerable time on repetitive product and compatibility questions, even though we genuinely enjoy hearing from our customers. For stores with a reasonably large or technically complex product range, where customers often need help finding the right product, I believe agentic AI search is becoming increasingly difficult to ignore. Going into the end of 2026, I would strongly recommend that Shopify merchants with this type of product catalogue at least evaluate what an AI shopping assistant such as Kimonix can do for their store. Finally, the support from Kimonix has been first-class, and the cost of the app has been paid for many times over through the staff time saved and the additional sales it has generated.

Excellent app and outstanding team. We have used it for 4.5 months to present accurate DHL shipping rates in new markets—without a direct DHL contract and while staying on a standard Shopify plan. The app handles our 10 shipping zones reliably. Setup effort and ongoing costs are reasonable, even for smaller businesses, which opens real opportunities for international sales. Support has been exceptional: we received prompt help with configuration, including on a Sunday. Special thanks to Brian and Hana for going above and beyond. Highly recommended for merchants expanding into new countries with zone-based pricing.

I installed the app and paid for a few months without using it. In April, I decided it was time to either cancel the service or finally start using it — and I’m glad I chose the latter. The Facebook advertising campaigns have been highly successful. In the first month, we achieved a ROAS of 2,345%. By August, it averaged 1,413%, but over a period of less than four months, we generated over one million in additional revenue at a cost of only 74,800. Getting started was surprisingly easy. AdScale offers a free onboarding session, and every support request we’ve made has been answered quickly and professionally (special thanks to Nicole). We highly recommend the AdScale app to any business looking to scale their advertising effectively.

We’ve used Dealeasy for a few months, and the developer (Logbase) has been a consistently professional partner. Communication is excellent—responses are fast, clear, and solutions-oriented—and they’ve implemented every customization we requested without friction. We were initially skeptical about introducing discount tiers for our product mix, but the feature has encouraged larger baskets and helped lift sales. If you haven’t tested Dealeasy yet, I recommend giving it a try in your store.

*** A Terrible Experience with Mailchimp – Unfair Billing Practices *** My experience with Mailchimp has been highly disappointing, and I cannot in good conscience recommend their service. I initially chose Mailchimp as a backup system for my emails, using the Essentials plan at $11.00 per month. However, at some point, they shifted to a business model that, in my opinion, is unfair. Their two-tier billing system charges inflated prices for a Contact Block with 250 contacts, even though they could simply switch customers to an Adjusted Plan—which costs half the price. Billing Issues & Lack of Customer Support On January 26, 2024, we contacted Mailchimp to pause our billing after our system was spammed with thousands of fake sign-ups, which inflated not only our Mailchimp charges but also affected other integrated systems. Our message was clear: "We have a problem with our list, which has grown beyond expectations due to spam. Can you set our billing on hold while we try to find a solution? As you can see, we are not sending out any campaigns from our account." Despite this explicit request, Mailchimp continued billing us every month, totaling $3,990.25. When I followed up again on January 26, 2025, their response was a generic, unhelpful email: "Hey there, Thanks for being patient with your Mailchimp support request. We apologize for our slower response times as we are experiencing extremely high volume. If the above information does not help, please ensure you are writing from the account's owner/admin email address and reply to this email. We will prioritize your reply and reach out as soon as we can. We appreciate your patience!" Meanwhile, they continue charging my card $516.75 per month. Unfair Practices & Difficult Cancellation Process To make matters worse, Mailchimp has made it unnecessarily difficult to disconnect from Shopify. When attempting to remove the integration, they display an alarming message: "Are you sure you want to disconnect? Disconnecting your Mailchimp account will cause any Shopify data that's been synced to be deleted from Mailchimp. That can't be undone!" Final Verdict: Think Twice Before Using Mailchimp Mailchimp's billing practices and lack of customer support make them an unreliable and frustrating choice for email marketing. If you're considering Mailchimp for Shopify or any other platform, I strongly advise you to think twice before committing.

We recently needed to make a small adjustment to the app to better suit the specific needs of our store. The team at BOOSTER Sticky Add to Cart Pro was incredibly responsive, implementing the change on short notice with flawless results. Their dedication to customer satisfaction truly stands out. As a shop owner, exploring different layouts and functionalities is essential to enhancing the customer experience and improving conversion rates. BOOSTER Sticky Add to Cart Pro offers exciting new opportunities to optimize our webstore. Its features provide not only improved usability but also the flexibility to experiment and adapt our store for better performance. Highly recommended to test out for anyone looking to elevate their Shopify store functionality!

First of all, this is a great idea, because it is so quick and easy to design in Canva. Unfortunately, it will still not work out-of-the-box on our product description template for our Turbo-Portland Theme (Out of the Sandbox). Usman at Canvify put in a lot of hours and hard efforts in order to trying to solve it (many thanks!), but most unfortunately it did not work out. I hope there will be a updated version of the app, that can link Canva pages to specific products with the use of Metafields. Anyway, from what I have seen so far, I can recommend the Canvify - Canva Page Builder for those that run a out-of-the-box original Shopify Theme (and any other Theme that is compatible).

I am thoroughly pleased with the Upsell & Cross Sell app we recently incorporated into our online store. This powerful tool significantly aids our customers in finding complementary products to the ones they intend to purchase, and offers this in a simple but elegant design package. The added bonus to this application is the noticeable increase in sales since its introduction. It's truly a win-win situation for all involved - our customers find value and we experience a boost in business. Another commendable aspect was the free 30-minute On-Boarding Teams introduction to the system that was provided post-installation. Siddarth from their team demonstrated an exceptional level of efficiency and expertise by implementing the app into our page builder, Shogun, on very short notice. He ensured seamless integration with our product template and established a foolproof system. In conclusion, Upsell & Cross Sell is an outstanding app that I wholeheartedly recommend to anyone in the e-commerce space. It's an investment that pays for itself in no time. It’s an essential tool for those seeking to enhance customer experience and increase sales.

We have used this app since its release. Be aware of that many 3rd Party Themes does not offer Automatic Theme Updates. You need then to download the newest theme, and do all the customization once again (this can take much time / have a high cost). However, the themes from Out of the Sandbox offers a Automatic Theme Updater. That is a huge advantage. We have a website with many 3rd party apps, and a 3rd party Theme Editor. When using this, all changes we have made are included into the new updated version. If some code will not be transferred, we are notified of that in the app. Please note their app have two price points, one with support within 3 days, and one with priority support. In my opinion the cost of both the plans are easy to justify, if you run a business with revenue. We have updated the Turbo-Portland theme from Shopify to the new Shopify 2.0 theme with no problems, using Theme Updater Plus. If we need help, the support from Out of the Sandbox has allways been great. We had a serious problem with a 3rd party app that was not compatible with the theme. We was sent in all direction, everyone pointing towards another. Out of the Sandbox stepped up, gave us clear instruction, and solved the problem for us, although the error was with another app. Conclusion: We are happy with both the products and support offered by Out of the Sandbox, and a big thanks to Euwi!

Super happy with this app, and their support. It gives clear communication to the buyer about the delivery time. We had an issue with no displaying of the app on our product page after upgrading our shopify theme. The problem was solved within 5 Minutes (!) after we sent them an email. Fantastic!

This is a great app. But a great app has little value without great support. We have used Stamped Product Reviews for a couple of months, and get excellent product support every time we have questions about the use, or need to do adjustments for our web store. And especially many thanks to Salem. Keep up the good work, Stamped.io.

The customer support at BBS Commerce has been second to none. - Very fast reply, accurate communication. - Very accurate problem solving. - They take great care in solving the customer request. The Product Labels are a helpful extra product information / sales incentive. My issues where: - sync placement of product label in app and in web shop. * Solved * - make sure labels appeared on all the pages I wanted. * Solved * - be able to turn off labels shown on mobile pages. * Not solved. Added to request new features. The app has a fair pricing. Best greetings to Jena Nguyen and dev Nguyen Kim Tung for helping out.

So far very happy with this app. Their support dep. helped us set up Feed for Google Shopping. The onboarding was patient, and went through all the questions we had. They got back to us even when we done a setup error. The return on investment on Google Shopping has been fantastic.

Easy onboarding. Quick setup. Live Chat, Help Center, FAQ Page is a needed upgrade in customer service for our customers, and for any webshop. Pricing is unbeatable. The help center page that comes with the app looks very promising (it is automatically installed here: https://www.yourdomain.com/a/self-faq ). Positive: they offer language support for very many (most) languages. They have in the pipeline (that we will look forward to): Facebook integration (+ Instagram integration). App. Feature request: I hope they will add the search for product and product insert link with photo, that Shopify Inbox offers.

Their support dep. has been wonderful to work with. Always very quick, and helpful. They have helped us solve that every part of the transactional messages in Parcel Panel Order Tracking now has been translated to our native language. The feedback from our customers is that they love to get a full update on the shipping. We can highly recommend Parcel Panel Order Tracking if you want to automatically keep your customers updated on every step of the delivery process, from your warehouse to their doorstep.