Saraf Furniture
India
Reviews (19)
We are using a few of their apps. Not only the apps are super functional and fast loading, the support is greaatt !
Damn great! App just works the way it should Support is super prompt and efficient.
App and support works well
This app deleted most of store collection automatically and SUPPORT DOES NOT EVEN RESPOND - WOW !
Great app, just works ! Very prompt and effective in support. Appreciate it
Developer reply ·
Thank you for the wonderful review! We're happy to hear the app is working smoothly for you and that our support team could assist quickly and effectively. We truly appreciate it!
Great designs - clean and minimalistic Amazing support
Developer reply ·
Hi Saraf Furniture, We can’t thank you enough for your wonderful 5-star review—it truly means the world to us. Knowing that our support team was able to stand by your side and help you throughout your journey with Smind brings us immense joy. Every message we send, every answer we provide, is driven by our desire to make your experience as smooth and rewarding as possible, so hearing that we’ve succeeded fills us with gratitude. Your trust inspires us to keep improving and innovating. That’s why we’re excited to share something new we’ve been working on: our recently released Product Blocks in the Smind library. These building elements are designed to make product detail pages not only beautiful but also highly functional. Each block comes with everything a shopper could need—stunning images, clear pricing, detailed descriptions, variant selectors, “Add to Cart” buttons, and much more—all carefully crafted to enhance the shopping experience. We truly hope these new tools can help you bring your vision to life and make your online store even more compelling. And please know, we’ll always be here to support you—whether it’s through answering your questions, sharing new features, or simply cheering you on every step of the way. Thank you again, Saraf Furniture, for your trust, kindness, and encouragement. You’re the reason we do what we do. With heartfelt appreciation, The Smind Team
Its very nice, the pricing update options coupled with the rounding features and filters is super functional.
The Absolute Best app for custom statuses. Its got all the features and logics a store may need for order statuses. Seems like its designed by someone who truly understand the need and use cases for custom statuses. Support for Daryl is AMAZING ! & super fast!
App works the way it says it would. Have got some very very useful functionalities for discounts. The support comes though for any assistance you might need for setting up
Just installed a few mins back. UI is user friendly. Simple performing options. Sufficient design customization. Appears fast. Hope it doesn't slows dow pages, although it doesn't seem to do that yet. Looks good, works good so far
Developer reply ·
Thank you for your review! 🖤 Happy to hear you had a great experience with Essential Countdown Timer! Our countdown timer is added after the site is already loaded, so it won't have any effect on the initial site loading speed. The countdown timer script is served from the Shopify CDN server, so it will load in no time. We also ran speed tests while submitting our application to the app store to make sure it doesn't have any effect on the store speed. If you ever need any support - don't hesitate to contact me. I'm always happy to help. Justas (co-founder)
Does what is says it would do so far, Support is great & fast. Very very very useful app. Highly recommended.
A very productive and easy app, support is ever better. Support made the app usage perfect for our store. Cheers !
We have been sing this app since 5 years now, and it works like a charm. Integrates almost all Indian carriers. The support is extremely fast, efficient and helpful. Highly recommended for all e-com stores in India.
Firstly, the app does what it says it would do. and is quiet user friendly to use. Looks great as well. Support however is a bit delayed, had to sent out multiple emails. But they finally acme through. Overall - Recommended.
Amazing support, and best of all, the app just works !
Inactive support, Apps don't work as advertised, support doesn't acknowledge problem and thus doesn't solve, however they advise to you switch to a plan with higher monthly fee if we want to use bug free APP, fyi, we already already on a paid plan !!
Developer reply ·
Hello Saraf Furniture, Thank you for your feedback. Our support team aims to reply all queries within 12 hours for all users. We are sorry to hear about the misunderstanding for the issue you were facing, and we will definitely want to get this sorted out to ensure that the app works optimally for all our users. Our support team will be reaching out to you to provide a resolution for the issue you were facing :)
UNTRUSTWORTHY wish there were negative STARS.. very unprofessional and misleading support.. 1. Asked to buy credit , to add the basic feature of tracking number. 2. Bought the credit. 3. Asks to buy 5 times more credit for the same. UNTRSUTWORTHY
Worst App and WORST Support, there is a bug which is changing the price of the product and thus giving unintended discount to customer without the knowledge of the seller, When we reported this to support, its been about 2 weeks and they are just stalling by saying that they cant understand the problem, We have sent them screenshots, addad as staff, but they just cant understand the simple problem, theya are just stalling by saying that as they cant understand or rectify is BUG. PLEASE AVOID USING THIS APP, IT CHANGES PRODUCT PRICES HAPAZARDLY !! SERIOUS BUG
This app does just the thing you want a tracking service should do and much more, trust me. Integrates beutifully with shopify. And on top of everything, their customer support is out of the world. So fast and efficient. I'd say one of its kind.
