annkullberg.com

They have excellent customer support with the chat feature, setup is easy once you figure out where all the different menus you need are, and it has helped reduce our bot traffic and fraud orders.

Great app! And the the little bit of help I've needed was addressed quickly. Would definitely recommend this app. :-)

UPDATE: I've now been using Sendowl for 12 years. We think it's flawless. But when we do have a problem, support has always gone above and beyond. Couldn't be happier. From 2013: Hard to know which is better...the app or the support. George is extremely responsive and goes above and beyond. There's a tiny learning curve to the app, but once you've jumped to small hurdle, it's a fabulously easy program to use from our end. I've gotten feedback from customers and they've also felt it's worked easily for them. But...today I fell absolutely in love with Digital Delivery because I'd accidentally uploaded the wrong pdf file for a product. A customer clued me in. I went into Digital Delivery, uploaded the correct file...and THEN Digital Delivery automatically asked me if I'd like them to send an email to all customers who'd purchased that particular PDF, sending them a link to the correct file. OMG!! Do you know how much time that saved me? I was soooooooo happy to see that. Definitely couldn't recommend the program more. Wish i could give it 10 stars!! UPDATE: Have been using the app for a month now. It works flawlessly. And George continues to offer truly the best, most helpful customer service, ever. Ran into problems when I installed a new app, and George found the problem in no time at all. Also have to add that I had noooooo idea that my customers were going to love our downloadable products as much as they do. It's made a huge difference in sales. Thanks, SendOwl and George!

Easy. Intuitive. Flexible. Nice options. Great price. I created my first mini-gallery in 10 minutes. SO IMPRESSED!!!!!

We found the app suddenly stopped working, but they figured it out quickly and efficiently. Does exactly what we need again and great customer service. Very responsive. Thank you!

Really excellent chat support - talk to a real human who seems to have a quick answer and screenshots or videos to help problem solve every issue I've come across so far.

Easy to set up - simple dashboard. Exactly what we needed - though I would have liked to be able to insert a logo or images without it causing a delay in delivery. Took a little finesse to design an email that had everything we needed and still delivered instantly.

Love it. Couldn't do business without it. Top reason why we're so happy with this app? FANTASTIC, fast, friendly, knowledgable customer support!

Love this app. It really works...I'm getting lots of reviews, and sharing great reviews is ridiculously easy - basically one click, and the post looks great in Facebook. Very happy!!

The support with Shappify is so ridiculously good that after the last bit of exchanges, (wherein Jay created and sent me my own personal little video tutorial using my website!) that I actually asked him to marry me!!! Freakishly good customer service, and it's a cool, easy to use app, too!