Adwisely Google Ads & Meta Ads
by Ad Intelligence INC (Adwisely) · launched
View in Shopify App Store ↗Reviews (188)
The people at Adwisely are great to work with.
Developer reply ·
Thank you for taking the time to go through the numbers with us and for the kind words! It's been great working with you on your Meta and Google campaigns, and we look forward to helping you scale the results further! 🚀
Been working with Timur and Valerie for months now on my paid Google and Meta ads. I've found the team at Adwisely to be very knowledgable and responsive.
Developer reply ·
We are thrilled to see this - months of collaboration paying off in more ways than just the numbers. Thank you for the trust and for taking the time to share it! 💚
I am very pleased with the performance and the level of service provided by Adwisely and their account reps. My ROAS goals were quickly met and are headed in the direction of exceeding my expectations. It can't hurt you to give this a try. In all my years of business, I never had any success with Google or FB/IG ads. Always lost money. For the first time, they have been put to work to generate meaningful revenue for me.
Developer reply ·
Thank you for sharing your feedback! This kind of feedback is exactly why we do what we do. Years of ads that never worked, and then finally — results that actually make sense. That flip from "always lost money" to "meaningful revenue" is the whole game, and we're thrilled to have been part of getting you there. Onward to exceeding those goals! 🚀
Adwisely has been a great addition to my Shopify store. The team has been responsive, proactive, and easy to work with, and they've consistently helped improve my ad performance. Over the past month I've been seeing a ROAS above 2x, and they regularly provide optimization suggestions and answer any questions quickly. If you're looking for a team that's hands-on and genuinely invested in helping your store grow, I'd definitely recommend giving Adwisely a try.
Developer reply ·
Thank you for trusting us with your growth and for taking the time to share your experience. We are delighted to witness the growth of your store.💚
Professional service that produces results
Developer reply ·
Thank you so much for the kind words — it means a lot to the whole team! 🙏 We're glad the results speak for themselves, and it's a pleasure working with your store. Looking forward to continuing to grow together! 🚀
The support from Adwisely is out of this world. The setup is simple. The team communicates very effectively. So far I am loving the ROAS and love that it improves weekly.
Developer reply ·
Thank you so much for your kind words! 🌟 We're thrilled to hear the setup felt seamless and that our team has been communicating well — that means a lot to us. Seeing your ROAS grow is exactly what we're here for, and we're just getting started! We're so excited to keep working together. 🙌
Very happy with Adwisely, especially with Timur. I was a bit cautious about the whole AI thing; you always have to wait and see if it's really true, but they have positively surprised me. Installation went quickly and Timur keeps me well informed; no crazy decisions, but they are considered and always done in consultation. I am very satisfied!
Developer reply ·
Thank you so much for your kind words and for taking the time to share your experience with Adwisely 🙌 We’re truly happy to hear that we were able to positively surprise you and that the setup process felt smooth and well supported. It means a lot to know that our approach — thoughtful, transparent, and collaborative — has made you feel confident and satisfied.
Great app that works really well for us, enhanced by fantastic support from the team!!
Developer reply ·
We’re thrilled to hear the app is working well for you and that our support team has made a difference. It truly means a lot to us! 🙌 Thank you for your trust! 🚀
I usually don't write many reviews. I had adwisely installed to manage Meta ads for a few months, it was ok, results were getting better however, I realized it just doesn't make sense to have them running ads anymore, because the ROI of the ads didn't get much better and since I had the basic package, it was not possible to customize the ads, it was all automated by AI. the customer support was nice. however, when I deinstalled the App 3 weeks ago I forgot to take off the permission for the partner in the meta business suite. Adwisely continued running the ads campaigns but the ad spent was suddenly more than 800 USD per conversion, so completely insane cost! I didn't notice it at first that this connection was still there, so I turned off the campaigns right away only to find out a day later they were turned back on! I continued the 'game' and still wasnt aware of it, my fault. I then chatted with meta and finally we found the issue. I think that is extremely unprofessional by an App to continue running ads, running ads into high costs. This is unacceptable, why doing this and risking a customer, who could come back later as a customer, turn sour? I simply didn't want to run ads at the moment, because it is a low season but now I won't use them anymore. Wow, not ok!!
Developer reply ·
We’re genuinely sorry to hear about this experience and understand how frustrating it must have been. To properly investigate what happened and validate the issue you’re describing, we would need access to the Meta ad account. This would allow us to review the campaign history and changes at the source and understand why the campaign appeared to reactivate. We’ve already sent an email to the email address associated with your account with further details and next steps. Without access to the ad account data, we’re unable to provide specific comments on why the campaign was reactivated. We take situations like this very seriously and would be happy to look into it thoroughly once access is granted, so we can provide clarity and resolve any outstanding concerns. — The Adwisely Team
Great job and experience working eith them
Developer reply ·
Thank you for your feedback! We appreciate your trust and are glad you enjoyed working with our team 🙌
I highly recommend this app! I was a bit sceptical at first but the performance blew my wildest expectations. I was able to get 5-10x ROAS on my various campaigns and the service provided by the account managers is very helpful. Your only regret with this app will be not installing it sooner!
Developer reply ·
Thank you so much for the kind words and for trusting our app! 🙌 We’re thrilled to see such strong results and excited to keep supporting your growth as your business continues to evolve 🚀
sales have rocketed!
Developer reply ·
That’s great to hear! 🚀 We’re happy to see such positive results and appreciate your trust in Adwisely.
I normally don’t leave reviews, but this experience was unacceptable. After installing Adwisely on my Shopify store, I personally paused my Google Ads campaign — only to find out later that someone from their team manually reactivated it without my consent. This resulted in unauthorized ad spend charged to my account. When I confronted them, the Adwisely representative admitted in writing that he restarted my campaign “to allow it to continue learning,” despite me never granting permission. Their own chatbot even confirmed this violates their own policy. While I did eventually receive a refund for the unauthorized charge, the company refused to offer any further remedy or accountability for the breach of trust. I run a professional e-commerce business, and having a marketing app make unilateral decisions with my ad budget is completely unacceptable. I’d caution other business owners to think carefully before granting Adwisely access to your advertising accounts. Unauthorized actions on client accounts are not acceptable—refund or not.
Developer reply ·
We’re sorry this experience left you frustrated — your feedback is valid, and we’ve taken it seriously. Our ad expert resumed the campaign believing it was paused by mistake (which can happen automatically in Google Ads) to protect its learning phase and performance. We issued a full refund for the overspend and improved our internal process to ensure clearer communication moving forward. We genuinely tried to resolve the situation fairly. When a request for a full year of free service was made, we explained it wasn’t possible within our business model — and we regret that this led to further disappointment. Our only goal was to help your ads perform better and support your business growth, never to act without care or transparency. — The Adwisely Team
Update: since Adwisely today decided to edit their reviews to spread lies, then we have the right to defend ourselves. We never requested that the work be paused. They created the ad without products in it and unchecked the Instagram box( they said sorry) 1-All your work over two months produced no results. One month trial with hands-on with a lot of mistakes( Read below) 2-You only wanted to push us to pay $249, even though we already gave you one month to prove your strategy. There was no strategy just retargiting and a lot of complaints and excuses. 3-Spreading false claims won’t change the facts. We fired them, and they never cleaned up their setup from our Business Facebook or Google. We'll release all emails publicly on Reddit and Twitter to show the truth, as we don't digest or tolerate this. (We'll update soon) This is our original complaint: We (Selvanelle ) we're based in the USA. We had a very disappointing experience with this app and the team behind it. There are only three people managing all accounts and answering emails, and unfortunately, their service did not deliver any results for us. Yaro repeatedly complained about how hard he and 3 people were working on our ads, and yet no sales were generated. One in Google in almost two months! During our one-month trial, we saw no results, yet they encouraged us to upgrade to another month, which was a terrible experience. We constantly had to remind them of basic tasks. First, they forgot to check Instagram on Meta ( ad was running two weeks without it) then they ran ads without ensuring that products were correctly synced in their feed — mistakes that cost us both time and money. Eventually, they directed us from Meta to Google Ads, and after 18 days said Google Ads wouldn’t work either, telling us to go back to Meta. From the start, their Facebook ads promised 6x ROAS, but this claim was completely false. Their “automation with their hands on it provided no real value, and important details were never disclosed upfront. The $49 plan proved useless, yet they initially claimed it was effective and, when it failed, they tried to push us to upgrade to the $249 plan..Note: our plan was $249 during the trial, and we changed it when we saw the crazy mistakes. Today, we are sure that we do not want to work with them! Additionally, their Facebook ads where they advertise themselves self are misleading, making promises that are simply not true. This lack of transparency and honesty is unacceptable. I do not recommend this service and urge others to proceed with caution. If you want more details about our experience, feel free to call us at 781-346-7700 or email us at support@selvanelle.com. we are not shy to give you more details as we know that a lot of review could not be real.
Developer reply ·
Hi Selvanelle team, thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience with Adwisely did not meet your expectations. We would like to clarify that when the trial period ended, you chose to downgrade your plan from $249/month to $49/month. The $49 plan does not include Ad Expert services for Google or Meta. For this reason, we were unable to provide personalized strategy support under that package. Regarding the trial, we also want to note that our work was paused several times at your request. One example was when you saw that all products from your store appeared in Google Merchant Center. This is the expected setup, but our team spent additional time explaining this and similar points.
I can’t say enough good things about Adwisely and their amazing team. My experience has been nothing but positive, and Valerie has gone above and beyond to support us since we rejoined after a brief business pause. Even while we’ve been dealing with Facebook Business account access issues, they’ve stayed in daily contact and provided effective workarounds. We’ve already seen excellent results and are excited for a long-term partnership. Highly recommend!
Developer reply ·
Thank you so much for the kind words! We’re glad you’re happy with the support, and we can’t wait to keep growing together. 🚀 Our team is always committed to making sure everything is set up properly so you get the best possible results.
Went over and above to get me set up. Fast efficient response times.
Developer reply ·
Thank you so much for your kind words and the 5-star review! 🌟 We're thrilled to hear that you had a great experience and that our team was able to help you get everything set up quickly and efficiently. Your feedback means a lot to us!
Amazing support from Valerie and Yaro!
Developer reply ·
Thank you so much for the great rating of our work! Our team is committed to delivering excellent support to all our customers. It’s a pleasure working with you, and we look forward to helping you scale. 🚀
Vijf sterren voor het contact met de mensen van Adwisely. Regelmatige updates, praktische adviezen en ze denken heel goed mee met de behoeften en mogelijkheden. Lokale bureaus hebben moeite met de niche waarin we actief zijn - Adwisely vraagt door, kijkt verder en mikt op gezonde, gestage groei van onze doelgroep, omzet en manier van adverteren. Top!
Developer reply ·
Thank you for such thorough feedback! It’s been exciting to see how your store has evolved — and we’re glad Adwisely could be part of your growth. Looking forward to seeing even more success ahead! 🔥
We’ve been working with Adwisely for a little over a month, and although it’s still early, the experience so far has been very positive. The onboarding was smooth, and the team has shown great dedication and care from the start. A special thanks to Yaro and Valerie for their personal attention and professional support. They’ve been responsive, thoughtful, and really invested in helping us move in the right direction. We're optimistic about what's ahead and happy with how things have started.
Developer reply ·
Thank you for the kind words! We’re glad to hear that your experience has started on a positive note. Our team is committed to supporting your ongoing success, and we’ll make sure Yaro and Valerie know how much their efforts are appreciated. Looking forward to achieving great results together! 😊
Adwisely is a great digital marketing solution especially if you don't have a large team internally. Valerie from the Meta team is incredible. Highly recommended.
Developer reply ·
Thank you so much for your thoughtful review — it truly means a lot to us! We're glad Adwisely made campaign management easier for your team, and it was a pleasure supporting you along the way. Wishing you continued success with your marketing efforts! Warm regards, The Adwisely Team
The Adwisely team have helped us expand and advertise through online platforms - we're very grateful!
Developer reply ·
Thank you so much for your kind words! We're thrilled to hear that we could help you grow and succeed with your online advertising. We're always here if you need any further support! 🚀
I can’t recommend Adwisely highly enough! From the start, their team provided exceptional customer service, and Yaro in particular went above and beyond to analyse our account thoroughly. He took the time to review our setup, gave insightful feedback, and even offered transparency about our current Google Ads performance, which was invaluable. Yaro’s expertise and dedication to helping us optimise our campaigns were truly outstanding. It’s rare to find such a high level of professionalism and honesty in the e-commerce space. If you're looking for a team that will not only manage your campaigns but also provide valuable insights and excellent service, Adwisely is the way to go. Thank you, Yaro, and the Adwisely team – you’ve been fantastic!
Developer reply ·
Thank you for your amazing feedback! We’re thrilled to hear that Yaro’s expertise and dedication made a difference. Your success means everything to us, and we’re grateful for your time writing this review. We’ll pass along your kind words to Yaro – he’ll be delighted! Let us know if there’s anything more we can do to support your growth. Best, The Adwisely Team 🚀
I have had amazing, exceptional results with Adwisely Facebook and Google Ads. I wasn't sure what I expected as I've heard not-so-good things about Google AI/Smart Campaigns but I am very glad I spoke with Yaro from the Adwisely team because his suggestion to use their Google AI/Smart Campaigns has been a great benefit to my business, thank you Yaro, thank you Adwisely. I am honestly so happy I decided to work with you guys, now I can put that extra time working on my ads, into uploading products and growing my business, once again, thank you Adwisely Team, and thank you Yaro!
Adwisely help us a lot to get through the noise as a small business. A super helpful support that can tailor your needs a bit. Get on this smart technique and save yourself both time and money!
Developer reply ·
Thank you so much for your kind words! We’re thrilled to hear that Adwisely is helping your business succeed. Our team is always here to support you and ensure you continue to save time and money. We appreciate your trust in us!
Perfect, I really liked and the team is very helpful Yaro did a lot to my Channel, Thanks everyone
Wow, the service you receive from these guys are out of this world. Paul has helped me on many occasions with my FB ads and is very knowledgeable. Crazy, don't get this type of service anywhere else.
Totally disappointed. I spent a good chunk of money and got very little in return. They seemed to try to point the finger towards me each time when it wasn't performing the results it should have asking me to make small changes each time in hopes that it would help boost sales. Waste of time and money.
Developer reply ·
Dear Jeff, We understand that you were disappointed with the results of your Adwisely campaigns. In your case, we initially implemented a basic Ads strategy. However, after careful analysis, we determined that a more tailored approach was necessary to achieve the desired results. To this end, we engaged our in-house Ad Experts to develop a custom strategy specifically tailored to your unique needs. This strategy included several recommendations to do on your end. We understand that you may have felt like we were asking you to make “small changes” in response to the disappointing results. However, it’s important to note that these changes were crucial to implementing the tailored strategy successfully.
Developer reply ·
Hi Cam, please share your feedback and let us know what went wrong? Your input is highly appreciated. Please note that our Ad Experts launched Google Ads and Meta Ads campaigns as promised. However, since the campaigns have only been active for a few days and in active learning phase, it is not possible to generate significant results or achieve a high ROAS in such a short time. We look forward to hearing from you. Best regards,
Paul and his team have been a pleasure to work with and have outperformed consultants and agencies that claim to be "experts". They take a hands-on approach and spend as much time with you as necessary so they can understand your specific business and get it right. Their prices are affordable and their process is starting to work for us, so I'd recommend them to anyone to try.
Adwisely is heaven. We've been live since a year now and tried several agencies, preforming-based-freelancers and other AI-powered tools.. but all of them actually failed to get proper results on our ads. The thing is, I think I let myself be distracted by all the nice interfaces and all the extra creative options these other guys and apps offered. Adwisely is pretty basic, which I like, pure performance focused and that exactly suits my needs right now to get it off the ground. Paul offers excellent support so far, he really thinks along with all the strategies you could possibly follow. And one of the main things I really like, is the tracking, it actually works! Huge complements to Paul and the team, looking forward to a bright future!
I use this app for both my businesses and I am very happy with the entire experience. Paul is a pleasure to deal with and a real asset to your team - always willing to assist and go the extra mile. If you are not completely savvy with the technology and need some help they are always available - quick turn around time and great suggestions.
We are only a few weeks in, but we are already having a superior experience with this app and the AdWisely team than we had with our digital ad agency. Paul and Yaro have been very helpful and straightforward, and we are seeing great results so far. These guys are quite knowledgeable and professional. Highly recommend!
Amazing customer service and will help you with anything you need. We used this service for over two years. We had trouble with our Facebook account so now we've had a look at alternative options but this app will work for you.
Developer reply ·
We greatly appreciate your kind words and it was our pleasure to serve you! Thank you! 💚
- non ci sono contratti da firmare con agenzie incompetenti - supporto immediato e competente - posso impostare budget a mia discrezione
Developer reply ·
Grazie per il tuo feedback e stare con noi! Siamo sempre pronti ad assisterti!
amazing customer service and got my ads up in running the same day i signed up so happy 5 stars all the way!
Developer reply ·
Appreciate your feedback! We are striving to assist our customers with all the setup as soon as it's possible. Looking forward to bringing you great results!
Used the app during trial period and lost £350 and got 1 sale , they couldnt get basic conversion tracking work. The keyword targetting was all really of the quality of a novice. I would strongly recommend to stay away from this company. Its useless. I manually advertised and got 3 sales myself with my very basic knowledge. So this app is crap! don't waste your money or time! Couldnt fix basic tracking issues, gave multiple time to the team to fix it with full access to all my account.
Developer reply ·
Thank you for your review. As we mentioned in our conversation, every new campaign we or you launch needs to pass the learning phase. In your case, you just needed to wait some time to get a stable ROAS on Google. You paused the campaign right after the first conversion was recorded in the account, that's why Google didn't have the opportunity to gather data for testing and optimizing. Since the personal campaigns you run for some time are already optimized, they can show the results faster. As for the tracking. You have several tags on your website (including your personal ones) that didn't work. The issue was already solved by our team, but we recommend you have a look at your personal tags since they also had an issue with the conversion value. Best regards, Oleksandra Deikun, Adwisely
The best retargeting app that I've used (and this is the 4th one I've tried.) Adwisely offers great value for the money. My ROAS is consistently good to excellent. They have account managers who email personalized recommendations about every week. I was happily surprised at the personalized help. I did need assistance pulling my wholesale products from my ad catalog & my account manager had this task completed in 10 minutes. I'm very pleased all around and think the value for the price is excellent!
Developer reply ·
Thank you for the great review! We’re so happy you loved Adwisely! 😃
DO NOT USE! THIS APP DISCONNECTED MY FACEBOOK STORE, INSTAGRAM AND CAUSED MY ACCOUNT TO GET RESTRICTED ON FACEBOOK!!
Developer reply ·
Thank you for your feedback. I’m truly sorry to hear about your experience. Let me share that we never get access to the personal accounts of our clients to edit, post, or disconnect anything. We can get permission to create ads only. I am sorry to hear that your page is restricted. Sometimes Meta (Facebook) can restrict an account by accident, especially now when they change some of their policy. I strongly recommend you request a review and contact their team for clarification. Please feel free to reach out to our Support Team with any further comments, concerns, or suggestions you wish to share. We would love to make things right. Oleksandra Deikun Senior Customer Support Specialist Adwisely
Retarget is the AMAZING! The developers regularly reach out personally and keep an eye on your campaigns for you. It is like having your own personalized ads manager on call 24/7, you have to try it to believe how good it is! My retargeting ads through this app are currently making at least 5x ROI. I can't recommend this app enough, 10 stars!
Developer reply ·
Wow, thank you! That is a very kind review 😊. We're very pleased to hear that your experience with Adwisely (RetargetApp) and the team is great, we couldn't ask for more 💚.
Valeria from the customer support team was such a great communicator and put all my hesitancies to rest. Customer support is what really separates this app from the rest!
Developer reply ·
You put a big smile on our faces 🤗. Valeria and all our Support team are happy to be of assistance.
I decided to use this app as it promised an easy way to run campaigns. Their managers helped me set up the app and optimize the campaigns to show ads to store visitors. After a week or so sales went up. I’m really pleased with the results.
Developer reply ·
We're always glad to assist you and increase your sales 😉
Great app! It is very easy to install and has great results. Customer service is number one! always attentive and helpful.
Developer reply ·
Oh, thank you so much 💚. We're really happy you're satisfied 😍
Excellent app and even excellent team! They brought in REAL sales for us during Christmas time and we plan on moving forward with them in the new year!
Developer reply ·
Oh, we're so happy to read your feedback, and happy to know you're staying with us 😍. Our team will do our best to achieve even higher results for your store 📈.
The app didn’t work well for me at first. The sales were not as high as I expected and the ROAS was only 1.9X. I sent a message to their manager asking what was wrong. She offered me a couple of tweaks and after that my ROAS grew up to 5.2X, so did the number of orders. Now we’re exploring more ways to optimize ads and they seem to be working.
Developer reply ·
Hi 🤗, so thankful for your review. We're glad our tweaks worked out, and you got great results 🎉.
We used the facebook Retarget app and the results were good, we achieved 5.x ROAS, happy to extend this app for Google ads as well.
Developer reply ·
Thanks for your review! We’re so happy to hear the app is working well for you. We will be glad to assist you with Google Ads as well 🤗
Getting 4-5X ROAS! Love this product so far and cannot wait to see how well it continues to do in the future!
Developer reply ·
Thank you very much for sharing your experience with us 🤩. We are really happy that your interaction with our app is so positive 🎉.
I'm still in my trial period but already seeing a good increase in orders and more so a consistent flow coming through.
Developer reply ·
Thanks so much for your feedback, reviews like yours make our day 😍. We're glad you're getting a good increase in orders 🎉, and we do our best to keep it up.
We got this after the iOS update because we were confused with all the new settings. Haven’t regretted it ever since - we get sales, the ROI is good and the app gives good ideas like special ads for Halloween.
Developer reply ·
We really appreciate the time you took to share your experience 😊
I would say it’s good value for money. I pay 249 a month and it’s surely better than hiring someone or doing all the ad work myself. Haven’t tried their google ads yet, but they look promising.
Developer reply ·
Thank you for the great review! We are thrilled to hear that you got exactly what you wanted out of your retargeting experience with us 😊
The setup may have not been as fast as their website promised, but I got in touch with their support and figured it all out. Their ads work, the ROAS is constantly between 500% and 750%, so I am keeping the app.
Developer reply ·
Thank you for the great review! Your feedback is really valuable for us 😊
The following up process is excellent. They will have a call with you and walk to through step by step to make sure you can make the most out of the app. I'm already 10 days in and see a 3.2 ROAS by converting 4 orders. Looking forward to great results down the road.
Developer reply ·
Thank you for the great review! We’re so happy you loved RetargetApp! 😃
Don't download this app. I've been a user for 3-4years but honestly, they will rob you at any occasion they can find. I'm so disappointed in it and their support team the past year. They used to be great, that's for sure. And they still reply fast, but regarding the app itself... twice they run ads without my permission on my account. My ads were inactive but they run them anyway on their end, I don't know how, then they charged me 249$/month for exceeding the 1k $ limit of the previous plan. They passed me to the higher plan without me noticing anything nor being notified by email. When you try to launch a store, you have so many things to think of and even if I could pay 49$/month, I couldn't pay 249$. I spent hours arguing with them and it's only when I threatened them to leave a bad review that they agreed to refund me. So I didn't at that time. But today I noticed they again passed my account to the higher plan (249$ instead of 49$). Their dashboard is in € but they calculate in $. So I guess with EUR/$ fluctuation, my account ended up spending more than the plan's limit au 1k $ . Again, I was not notified and they have been charging me 249$ for 11 months!!! For exceeded the plan's ads spend limit by 2,5$/day... 80$ a month... they charged me 200$ extra... So not worth it. I recognize I should have been more careful, but I never though they could be so dishonest about this. We, sellers have so many things to do too, we can't always check every single details, especially when their charges are one line in the whole shopify monthly bill or cycle bills. It's so unclear. It's not like you receive they unique bill in your mailbox and can easily notice something is wrong... I'll never see my 2200$ again, they don't want to proceed to any refund or even partial refund even though they recognized their pricing was confusing. I'm sorry but even though I was a user for 3-4 years, I will be looking for another retargeting App.
Developer reply ·
Thank you for your feedback! You are absolutely right. We can - and will - do a better job explaining our Billing to current and future customers. We will work on: - setting up email notifications about the upcoming change of the billing plan - currently, this info can only be found in Billing plan block of your RetargetApp Account settings. - adding information for people whose Ad Account currency is not USD as RetargetApp fee is charged in USD only. - rephrasing and improving the description of our Billing that сan be found in our Help Center (https://help.retargetapp.com/en/articles/900414-what-s-the-cost-of-retargetapp) and Terms of Service (https://help.retargetapp.com/en/articles/900431-terms-of-service) RetargetApp was proud to run highly efficient online ads for Les Petits Imprimés - and we want to keep bringing you more sales. Please, check your inbox for the details on a special offer we’ve prepared for you. Your feedback is highly appreciated as it helps us become better. Best regards, Alina Andros Lead Account Manager @ RetargetApp
We have been using this app for almosy a month and have seen great results so far! We would recommend it to other businesses!
Developer reply ·
We're pleased to hear that you enjoy using RetargetApp. Our team will keep making the app better for you, stay tuned 😉
They advertise as High-ROAS ads which is false & deceptive - straight up. My reality with them was: - an average ROAS of 2.39x after an ad spend of $1397 in about 45 days. -in the same time period my google ads (managing myself) was achieving 4.39x - after investigating further, there's nothing special about this app. Its a basic retargetting campaign on Facebook, you can do it yourself easily and get much better results.
Developer reply ·
Hi Jimmy, Thanks for your feedback. I'd like to note that the average ROAS of our clients for August is 6.6x for a retargeting campaign. These indicators can be achieved by following the recommendations of our advertising experts, such as those that Oleksandra provided for you on 06.09.2021. Feedback from all our customers is important to us, as it helps us become better! If you have any questions, don't hesitate to get in touch with us at any time! Best regards, Maksim Sokolenko Head of Customer Experience RetargetApp
Easy to use app for running Facebook ads that gets you high ROAS. All I have to do is set up the budget and that’s it. Now my ROAS is 900%. Will keep using it.
Developer reply ·
Thank you for sharing this! We are always happy to celebrate the achievements of our users! 😃
Definitely recommend it. When I started my store, I didn’t know much about digital ads. So I paid a pretty penny to an advertising agency until I came across this app. Now I spend less and consistently get a good ROI. The support team is always very helpful, even if I ask basic questions. Thanks guys!
Developer reply ·
Thank you for your kind words! 😃 It is reviews like these that keep us motivated to make the best advertising solution for e-commerce. We are happy that you enjoyed RetargetApp and our customer service 😊
Will see in the next few months how it's going. For now I think, the number of purchase is a little bit incorrect.
Developer reply ·
Thank you so much for your kind words 😍. We really appreciate you taking the time out to share your experience with us. Feel free to contact our Support Team to clarify the number of purchases you see on the dashboard or any other questions you have. We will be glad to assist 💚
Highly recommended. Instant coverage of your offer across multiple platforms. Set it and forget it app that brings you customers 24/7. Great customer service and attention to details.
Developer reply ·
We are giving you two thumbs way up! 😃Thank you for the great review!
amazing app!! I have over 10x ROAS already during the trial. Definitely staying on and continuing with this app. The service is also amazing :)
Developer reply ·
Thank you so much for taking the time to leave this excellent review 😊. We appreciate your business. Please let us know if there is anything we can do for you in the future.
RetargetApp does exactly what it says it will do! It makes the process of retargeting easy and digestible.
Developer reply ·
Thank you so much for your review! 😀 RetargetApp is happy to provide the highest possible returns with the smart automated ads it runs for you.
This app takes the stress out of creating your own campaigns on Facebook. Support received from Oleksandra is excellent.
Developer reply ·
Thank you for the great review! We are thrilled to hear that you got exactly what you wanted out of your retargeting experience with us 😊
This app has taken the guesswork out of retargeting. I get emails all the time asking how I do such a good job making my brand appear everywhere! Easy to install and personal service.
Developer reply ·
Thanks for rating our app with 5 stars. We are glad to see you enjoyed using it.
Uninstalled this week's back, and keeps creating new ads every few days!! I don't want any more ads created. I removed this ad, but every few days this app creates new ads, even after installing it. Didn't work for me. Cost silly amounts and didn't make a single sale.
Developer reply ·
I'm sorry to hear about your negative experience using our application. I confirm that there was a bug on our side and it has already been fixed. Please note that each advertising campaign has to go through a Learning phase to bring results in the future. To achieve this you need to keep the advertising campaign active for seven days. Thank you for your feedback! It helps us to get better.
We have been using for couple of days. result was ok. hopefully will see consistency and maintain good ROI. thank you
Developer reply ·
Thank you a lot for sharing such a positive experience!
I am using this app for almost 3-4 months and yes, I am getting the result I wanted from this app. I must recommend this app if you don't want to run your Facebook or google ads.
Developer reply ·
Thank you for sharing your experience with us 😃. We are constantly working on adding more features that help businesses sell more.
Very good app. The customer service is great and their advice during the setup is fantastic. Recommended.
Developer reply ·
A million thanks for your kind words! 😃 We do our best to save you time and bring you more sales 💸 with quality ads on Facebook.
Simple, easy to set up, great support, and a super-effective way to gently nurture your customers back to your site
Developer reply ·
Thanks for rating our app with 5 stars. We are glad to see you enjoyed using it.
I used the Retarget app and just within the trial period only I'm getting 800% + ROAS. It's quick and super easy to set up. With the option of also finding new prospects, this app is a must have for Facebook marketing! The support team is quite responsive and helped me set up the campaign without any difficulties. Hoping the app bring in new features to set up Instagram only, or placement type campaigns.
Developer reply ·
Thank you for the great review! 😊 We appreciate a lot you're taking the time to share your experience with RetargetApp 🎉
Used the app for close to a month, spent over $1,000 on ads, and might have broke even. If you're in the United States you'll usually have to wait for 12 hours or so for an answer from customer support, and usually that answer is them giving you a link to the Facebook support page. One time I had a billing question where Facebook had charged the wrong PayPal account somehow and needed it fixed, and the guy told me "Sorry I've gotta go, my shift here is over" and sent me a link to Facebook support. Not worth it, stay away.
Developer reply ·
Hi There, Thank you for your feedback! Our Support team works from 10am to 6pm EET. We try our best to reply to each of the messages as soon as it’s possible, however, we do ask to allow up to 24 hours for a reply since we are located in a time zone which is different from yours. I apologize for any inconveniences this may cause. Maksim Customer Service Team Lead RetargetApp
5.5x return after 10 days, easy to use and understand, fairly consistent results. Will be continuing for sure!
Developer reply ·
Thanks for rating our app with 5 stars. We are glad to see you enjoyed using it.
Great app, the results are very good, Roes of my campains using this app is usually above 3 that is very good to my store. Moreover the team is absolutly great, always answer fast and help with any problem i had.
Developer reply ·
We are glad to know that! Thanks for your feedback and may your further experience be at the same highest satisfaction level.
First, its not a two week trial -its one week. The first week minimum is a learning phase where your ad will generate zero traffic. Once running, it doesn't do anything I wasn't already doing, with more success, and for a fraction of the ad spend. So I'm not sure what value they ad when I can already create better retargeting ads myself? Their ad is a basic carousel ad with suggested tag lines riddled with grammatical errors. We went with the suggested ad spend of £24 per day. This resulted in less activity generated in the week it ran than I can get with £5 a day ad I design myself. As with most Shopify ads and "Facebook Partner" (or Google Partner for that matter!) the only ones who will make money is them.
Developer reply ·
Hi There, Thank you for your feedback! We are very sorry that our app did not work the way you expected. Please, contact our support team for detailed explanations and further recommendations, and we will be happy to assist you!
this app is helping, still in the early stages but hasn't made a return without a doubt. Fast and efficient customer service as well
Developer reply ·
We are glad to know that! Thanks for your feedback and may your further experience be at the same highest satisfaction level.
The results are incredible! Got a 285% return on ad spend in just 14 days and lowest CPA that we have ever achieved!
Developer reply ·
Thanks for rating our app with 5 stars. We are glad to see you enjoyed using it.
I was really surprised with the result! I am still on the trial but my road already 7X. I am going to use after trial!
Just installed this app on our website and in under a week its already returned x 3 1/2 revenue on ad spend. Its taken the time out of trying to target people on Face book as it all happens automatically. Love it. The Only feedback is that it wouldn't allow me to set up till i had 100 visits per day which i didn't like as I was just under so lost opportunities and took a little while to "approve" my access to app... Otherwise fantastic! Would recommend. Great for stores that are selling online.
I have used this app for the first 14 days following its recommendation of $30 per day of ad spend through Facebook, and I am at 309% ROI as of today with 20 confirmed sales through this app. So far it looks VERY promising as we head into the holiday shopping season.
So far creating amazing results of 686% ROAS can wait to see what the next few weeks will look like. Will put on my other shops
My sales are increased great app for retargeting the visitors that haven't purchase the products. Great product very easy to use!
Developer reply ·
Thank you for the great review! Your feedback is really valuable for us 😊
Been using the app for a few days and have already seen a positive impact on sales. It's to the point, and very easy to use.
Developer reply ·
Thank you a lot for sharing such a positive experience 😃 We are always happy to celebrate the achievements of our users!
Easy to use app and get some results so far. After 10 days install, i got 13X returns from ads spent, not bad ($300 ads spent and got $3900 revenue). I wait for a month full to see how this improves more.
Developer reply ·
Thank you for sharing your experience with us 😃. We are constantly working on adding more features that help businesses like HeliDirect sell more.
very good app. it gets me sales. cost me about 25% on the first 14 days. be sure to read terms ........ about how much u spend per day. your monthy fee will go up
Developer reply ·
We are happy to see that our full-funnel approach to advertising provides good results 😃
I used the app to get sales after Selma Blair posted about the candles and tshirt. Seemed to get some sales.
Developer reply ·
We really appreciate the time you took to share your experience 😊
I just start using the app. Had an issue with my set up on my part. But, the team was able to help me with everything and is running smoothly.
Developer reply ·
Your feedback is really valuable for us. RetargetApp support is available 7 days a week to make sure that you get all the info and help you need as fast as possible 😎
It’s a wonderful app! Very easy to use and effective! I just started using it and I’m already seeing results.
Developer reply ·
Thank you for sharing this! 😃 We do our best to save you time and bring you more sales with quality ads on Facebook.
Been using this app for just 2 weeks and the numbers from the results are spectacular. App is easy to use and we intend to keep using it.
Developer reply ·
Thank you so much for your review! 😀 RetargetApp is happy to provide the highest possible returns with the smart automated ads it runs for you.
Been using the app to help catch my previous visitors over the black friday/ cyber monday weekend and has done a great job.
Developer reply ·
Thank you so much for your review! We are pleased 😊 to hear you are doing well and have benefitted so much from your time using our app.
I used this app to help me with facebook retargeting ads - as I find them confusing to sort out myself. It is great and so easy to use, and I love it. Would highly recommend.
Developer reply ·
We are happy to see that you enjoy using RetargetApp 🤗 Yes, we have fully automated the ad creation and optimization process. Also, our experts are always happy to help you 😉
The app is working well so far. We are very pleased with the results so far! Keep up the great work guys!
Developer reply ·
Thank you for sharing this! We are always happy to celebrate the achievements of our users! 😃
team service really good, best app ever thank you so much! I get so much from it, can't do without. Thanks again
Developer reply ·
You made us blush 😊 The great results you are seeing are a result of a perfect combination of tactics that help you get new customers and recover abandoned carts and do so effortlessly 😎
This is the best app we use, hands down. Great results, but it is more than that the team are INCREDIBLE. Huge thanks to Eugene & Daria. www.twentyfirstcenturyherbs.com
Developer reply ·
We are happy to see that you enjoy using RetargetApp 😊. Also, we’ve passed your kind words to Eugene & Daria 💚
This team has been wonderful helping us craft custom audiences and multiple sets of ad campaigns that are performing very well! They are very responsive. We have ongoing email communication, as well as conference calls as needed so that they can better understand our client's business and goals. They are going the extra mile to help us segment and target various audiences with different sets of products based on a range of metrics. Just this morning I got an email update from Dmytro with our recent numbers: "within the past 30 days both of your RetargetApp-powered campaigns (Retargeting and Prospecting) have shown great results - together they generated 26 sales for $8,080 in revenue and their total ROAS is impressive 590%." .... I'll take that all day long :) looking forward to a continued partnership with this group. Cheers, db
Developer reply ·
Thank you for your kind words! 😃 It is reviews like these that keep us motivated to make the best advertising solution for e-commerce. We are happy that you enjoyed RetargetApp and our customer service 😊
I use this app it really helpful for retargeting .. the people there are super and they look into specifically making your website work !
Developer reply ·
A million thanks for your kind words! 😃 We do our best to save you time and bring you more sales 💸 with quality ads on Facebook.