Superfit Hero
United States
Reviews (17)
I appreciate the prompt reply when I needed support. This app has been an easy, reliable on my site for many years. Hello, Thank you for your trust, we're glad we were able to help you sort things out! Regards Webyze Support
Aside from Shopify, Redo is the most essential tool for our business. We signed up when all they offered was returns and since then, they have been rolling out new features almost daily. Their team is very responsive, friendly, and US-based which helps when you need something addressed ASAP. Free returns are a no-brainer!
Growth plan is a no-brainer. Post Pilot does all the work for you and the results are amazing! It really is a set it and forget it channel and has been a huge boost to my business.
Easy to use, great support, works well to increase our cart value! Thanks for your help, Nivi!
I have never regretted installing an app more than Aftership Returns. I tried to save some money by not going with Loop and it has been a huge mistake. The amount of time I've spent managing this buggy platform has been much more than the money saved. The exchange for other items feature is not working at all! it's charging customers full price for the exchange order instead of applying the value of the return to their new order. I am now in customer support hell and will likely lose these repeat customers.
Developer reply ·
Thank you for sharing your feedback with us. We sincerely apologize for the experience you had. This is not the kind of experience we aim to provide to our users. We understand that you are not satisfied with the exchange feature of our app, which has negatively impacted your experience. We value you as a customer, and it is disheartening to learn that we have not met your expectations. As a response, we are assigning dedicated support to your AfterShip Returns account. Please check your inbox, as you will be contacted via email shortly. Please trust that we work very hard to make our app user-friendly and to provide a great support experience. Regards, Team AfterShip
easy to use for back in stock notifications and to set up a pre-order. their team is also very responsive and helpful.
The app is insanely easy to use. Just by setting it up, it improved our google search results by automating rich results for us. Ilana is very responsive and proactive with communication. Big recommend.
Developer reply ·
Thank you for your kind review and glad to hear it's been so easy to use. We've worked very hard to make the app hands off and it sounds like that's exactly your experience. If you need anything else, please don't hesitate to reach out. - Ilana
Easy to use and their chat support is very helpful when working on the app. I got help right away from Joseph when trying to set up the new UGC Media Grid.
Using shippo makes bulk batch shipping so much better for our small biz than shipping direct from shopify. Very intuitive and easy to use. Thanks Shippo!
I love how this app works in my store and makes shopping easier for my customers, it allows them to sort/shop by size. I've always been able to reach someone from app support and they're incredibly responsive and efficient at answering questions and providing help. Definitely recommend this app.
I'm still in the process of setting this up for my store but I've tried all the apps and this one is the best I've tried by far. Support is so responsive and helpful!
Developer reply ·
Thank you for your review Micki! I'm happy that you're enjoying our app and working with our support team. If you need any additional help, feel free to reach out to us :)
This app is so much easier to use than what we had installed before. It's been very smooth for us and our affiliates. Support is very responsive.
Developer reply ·
Thanks for sharing your review with us. That just made our day! Your review will definitely motivate us to work harder and improve the app better day-by-day. Don’t forget that my team at Secomapp is ready to give you a hand anytime you are in need. Take care!
Amazing reports, literally everything you need to know - and even better support. THANKS SO MUCH to Sam and John for making my life so much easier!
This app is easy to set up and does what it says it will do. Peter has been beyond helpful with customization. I look forward to adding this feature to our site!
I researched much more expensive competitors but when it came down to it, Loox does everything I need! Big bonus -- you can email customers up to 3 months backward to populate your site with reviews right away! The only thing missing is the ability to respond to reviews. I'd love to share public comments to reviews where something may have been less than perfect.
I have been trying to fix this for ages! The checkout flow was so confusing before. Customers would click the paypal button before they could enter their discount code, creating a lot of confusion and abandoned carts. Easy set up, great customer service.
The app is great. I tried their competition and chose this one. It does just what you want it to. Even better than the app is the support. Stephen went above and beyond to install the app and to help my shop run smoothly. He removed some inactive code from another app that was slowing down my site. I could not be happier with the service and I'm so glad I chose this app!