Kapow Meggings
United Kingdom
Reviews (12)
I searched far and wide for a bundle app that was customisable AND looked good on our site (ie not cheap or crappy in the design, and not clunky in the UX). This app is the answer to my prayers. Shout out to Tomas and Dovydas in support for their amazing service.
The app is working well so far - has a cleaner UX than alternatives like Shopify Marketplace Connect and the linkages between Shopify and Amazon seem to be robust. I also had a technical problem that support were able to offer a custom solution to fix, which was appreciated.
We have been using Custlo for customer accounts function which is working well. The app seems simple to use which is good. We are also testing the product upsell feature - nice to have this in the app, although one 'wish list' would to be able to see sales data for how the upsell is performing which I don't think we can see in the app.
Great experience setting this up, special shout out to Jason from support who was super helpful, looking forward to seeing how my first post-purchase survey goes!
Really amazing support - shout out to Rado! They are so fast to respond and really helpful with any questions, and even jumped in and helped me with setup. Could not not rate them high enough. Highly recommend!
Super fast and thorough customer service when we had a question with their app. Much appreciated. And the server side tracking has really helped us get better visibility i our analytics between Shopify <--> GA4
Great, simple solution to helping people scroll through multiple product images on our collection pages before clicking through to product pages. Hopefully will improve our PDP conversion rate! Shout out to Nikolay for fast, fantastic customer service too!
Navidium is great, much better than our previous option, Route, which was proving confusing & blunt in terms of our customers being able to submit claims. Marc and the team did a fantastic job of integrating with our store as well, we have a tricky store set-up, and Marc went above and beyond in getting Navidium to work properly. Very happy with this app!
I installed this app on both of my Shopify stores – did a load of research and wanted an app that was versatile, had a bunch of features, affordable, and not too intrusive on the customer journey. We're set up and running now and already getting orders, great to see it kicking into gear so quickly. Huge shout out to Alex and Halyna who were incredible when I had questions about setup or particular features, their customer support is 5-star gold class. Well done guys.
Developer reply ·
Thank you for your amazing review and feedback🙏 Our team is always ready to help you 24/7😎
App sounds good in theory but having installed it over a week ago am having problems. I've reached out to support 3 times now, both in app chat and via email, and no-one is getting back to me re set-up troubleshooting. **Update to the above, after acknowledging customer service glitch app support were very reactive to my setup questions and even gave me a discount for the trouble. App itself is working well and so far happy with it. Kudos for to the team for turning around a problem situation.
Developer reply ·
Hi, Really sorry you didn't get the support needed. We just double checked our support channels and noticed that we tried to follow up and needed more clarification with your questions. Please check your email and the in-app chat so we can continue to support you.
We've just started using this app – our Shopify theme had poor image viewing experience for customers, there was no good 'click to zoom' function. So I needed an app that enhanced out customer experience. The support team were super responsive and very friendly which helped me with the onboarding, and as we have two stores tat are exactly the same but serving different countries, they did a bundle deal for us as we needed to get the app for both stores.
Developer reply ·
Thanks for taking the time to review Super Pinch and Zoom - we really appreciate it, and I'm really glad to hear our support team was able to help you whilst you were setting your zoom!. you can connect any time with our support team.
We've been using reviews.io for around 12 months now and it's been wonderful – easy to use interface and daily management, and lots of widgets to choose from. Their support team has copped many questions from us and they've been polite and very helpful on every occasion. Highly recommend this app for people wanting a cost-effective way to use reviews and build customer trust.