Tuftinglove
Switzerland
Reviews (15)
Excellent app - the only bundles app that works extremely well with bundles that do not rely on virtual variants but with physical products. The app is complex for sure, but support is available at all times and ready to hop on a call with you to sort things in a matter of minutes. Great experience!
Very easy to customise, adds all the options needed for a proper customer account. Also, the pricing is very fair and support extremely responsive and helpful - highly recommended!
Honestly the best app and programmer! Whenever i was asking for a function that did not exist, Or just made it happen super quick and smooth. As well as helping me fix my own mistakes.
Really useful app to boost upsales and make good use of the cart drawer. Also, support is fantastic: Always super friendly, quick and helpful.
...The App is great and can do great stuff. However, I had a problem with different markets and contacted the support. Instead of stating the app can't do this in the way I thought it could, support started to change all my fixed secondary market prices without letting me know or backing up anything beforehand, resulting in random product prices with discounts that were higher prices than before the sale. I ended up in the chat with the support for 3 hours with no clear answer or solution, with me having to revert the mess she created. So as I said. the app is great. But support tonight was the worst ever. Not only wasn't she able to clearly communitcate what the situation was, but also she put the shop upside down without realizing what she was doing. Please educate your staff before they are allowed to work on shops that are actually selling products! Going to bed now 4 hours after a simple question in the support chat, fixing the mess and finding a workaround.
Developer reply ·
We’re really sorry for how this was handled. Your feedback is completely fair, and we take full responsibility for the frustration and extra work it caused you. We’re already working on improving our support processes to make sure this doesn’t happen again. Thank you for your honest feedback, and we hope we can earn back your trust in the future.
I really love the support you give with this app! It's awesome to be able to just text and problems get solved so quickly! Lucy and Sam are an absolute dream of support team! I use so many apps for my store but nothing beats the support of Avis <3 6 out of 5
Developer reply ·
Wow, thank you so much for the amazing review! 🌟🌟🌟🌟🌟🌟 We’re beyond happy to hear that Lucy and Sam made such a great impression and could help you quickly and efficiently. It means the world to us to know our support stands out among all the apps you use! We’re always here whenever you need us 💖 – The AvisPlus Team
Fastest support ever! Love it! Easy to use app, does what it's supposed to do!
Developer reply ·
Thank you very much for your review !
Good support. Problems have been resolved.
Great app and fantastic support! Toby and Max were super responsive and took great care in integrating the app nicely in our theme - I didn't have to do any work at all. The functionality of the app is excellent, it integrates nicely into the shop and does exactly what it's supposed to do while being lightweight and fast. Absolutely recommended!
Great app that does exactly what I needed: It creates pseudo-variants out of individual products. The installation is super easy, so is the configuration of product groups. Also, the support is extremely fast and responsive. Highly recommended!
Great app, super easy to use and John assisted me with clear instructions to get our compliance up to date - highly recommended!
Developer reply ·
Thank you for recommending us! We’re glad to hear that John could assist you in getting your compliance up to date. If you ever need more support, don’t hesitate to reach out! 🌟
Fantastic app that made our life so much easier. Charlie has been extremely helpful with a few questions I had, the support is great. Our whole picking and packing process is way faster now, the app is well structured and the settings are almost all self-explanatory. Highly recommended to everyone on the search for a huge timesaver when it comes to fulfilling and managing warehouses!
Very flexible for multiple discount scenarios with an easy and comprehensible administration. Support, especially Josh, is first class, they fixed the two issues I had (related to my theme) almost immediately - thanks a lot!
Developer reply ·
Hello to our friends at Tuftinglove Thanks for the awesome review. We're so happy to hear that you are enjoying Bulk Discounts Now. Josh is our team's superstar and we are elated that he was able to assist you. We’ll make sure we pass your kind words along to Josh, who we know will be delighted to read your comment. We love having you as a customer and are always here to help your Shopify store succeed! Tanu & The Bulk Discounts Now Support Team
Easy to administrate and excellent customer support - makes international selling much easier, so go and get it