← Merchants

NUTRILOVERS | #WissenWasDrinIst

Germany

Reviews (17)

★★★★★
Shopify

UPDATE - nach meiner Review habe ich dann einen spitzen Support erhalten - Danke Nabil - Probleme sind gelöst - aber ist noch einiges zu optimieren am Tool - haben die Entwickler aber auf dem Schirm. Aktuell 4/5 Sternen für Die Anbindung mit Otto. ----- Erste Review: 2 Sterne Ich muss mich der Vorrezension hier leider anschließen.. OTTO Anbindung, nur die Hälfte der Produkte wurde korrekt gesynct... Probleme konnten bisher nicht behoben werden Kein schneller Support. Man bekommt zwar eine Ticketbestätigung und nach Nachfrage, das sich bald zurückgemeldet wird, aber dann doch keine Rückmeldung... :// Sehr enttäuschend! Vielen Dank für das ausführliche Feedback und vor allem für das Update eurer Bewertung! Es freut uns sehr, dass Nabil und unser Support-Team die anfänglichen Probleme mit der OTTO-Anbindung lösen konnten. Euer erstes Feedback haben wir sehr ernst genommen – die angesprochenen Optimierungen am Tool sind bei unseren Entwicklern in Arbeit. Danke, dass ihr uns die Chance gegeben habt, es besser zu machen. Bei Fragen sind wir jederzeit für euch da! Euer Hello Pine Team

on Hello Pine: Easy Multichannel · 5 months using the app
★★★★★
Shopify

Since yesterday a new UX which is horrible. How can this be an upgrade. Also, still no A.I feature to write better ALTs... this app has not improved in the passed years.. I think its time for us to moe on to another app.... pity..

on Crush: Speed & Image Optimizer · Over 7 years using the app
★★★★★
Shopify

Works perfectly. And the customer support is A+. Thanks Frances.

Developer reply ·

Awesome thank you, A+ is support is quite the compliment. 🙂

on Order Automator · Over 1 year using the app
★★★★★
Shopify

Seit der internen Umstellung auf Complianz ist unser komplettes Design weg!Support meldet sic nicht. Werden wir jetzt DEINSTALLIEREN! Hello, I'm sorry to hear your banner design got wiped during the migration, that is definitely not the norm nor what we intended to happen of course. When looking through our support inquiries I can only find tickets from about a year ago from your store, so I'm very sorry, but we haven't received anything from you recently. We'd be happy to support you, and offer compensation for the inconvenience of the wiped design. Please reach out to us via the 'Support' section on our website. Thank you!

on Complianz Consent · About 2 years using the app
★★★★★
Shopify

Lite Version klappt soweit. PRO testen wir jetzt.. Leider antwortet der Support nicht.. seit 10 Tagen... :/

on Address Validator AddressHero · 21 days using the app
★★★★★
Shopify

Normale Rules funktionieren... die A.I Rules im PRO Plan leider gerade nicht.. Dashboard läuft bei uns leider auch nicht.. Support hat schnell eine Gastanfrage geschickt, haben wir bestätigt... nun warten wir seit 10 Tagen auf Rückmeldung.. kommt leider keine Antwort mehr....Totenstille im Support via Email und Chat.. was ist da los!?

on Payment Rules Hide PaymentHero · 17 days using the app
★★★★★
Shopify

We love Sellerboard. Really great tool for profit analytics. Dedicated team and customer support. RECOMMENDED! Hope they have a Smartphone App soon as well. :-) Your recommendation means a lot to us! As for a smartphone app, we're always exploring ways to enhance our user experience, so stay tuned for updates. Thank you for your support!

on Sellerboard Profit Analytics · 3 months using the app
★★★★★
Shopify

Great App! Easy to use, works without any issues. And the customer support is awesome! My special thanks to Taransh, who helped a lot improving our set up and i always available - even with proactive outreach! 5 STARS

on Brevo PushOwl: Email,Push,SMS · Almost 4 years using the app
★★★★★
Shopify

UPDATE: still an amazing app with great customer support that goes not only 1 extra mile but 10! My special thanks to Rado. THANK YOU! Great App. Easy to use and it works. The customer service is amazing. I highly recommend the app. Thank you!

on Smart SEO AI & Image Optimizer · About 3 years using the app
★★★★★
Shopify

Great App, Awesome Customer support. 5 Stars! My recommendation. We tried many other FAQ app before. This one is the best!

Developer reply ·

Hi, I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you! Best Regards,

on D: AI FAQ Page · 12 months using the app
★★★★★
Shopify

UPDATE - Since March 2022 THE APP DOESNT WORK ANYMORE. All collected Google Reviews are GONE. Customer Support doesn't reply anymore. Great Customer Service. Installation and Customisation is very easy. What I still miss is the customisation to translate the badge text but this is scheduled to be implemented by end Jan 2020. So now I hope customers will use the Google Customer Survey, so we have some reviews to show soon. :-) One comment regarding this 1 star review I saw: The app is not for Google ads, so the reviewer seems he didn't read the what the App is for. GREAT SERVICE - The customer service was very helpful and helped us to find a issue we had (caused by us, because we tried to install the Google code ourselves before and had not removed it. Chandra from Meggnotec was able to find that code issue and help us to remove it. PRICING - What I really like is that this is a one time fee. I would not go for anything else. Very honest & fair!

on Google Reviews Trust Badges HP · Over 2 years using the app
★★★★★
Shopify

The App is great designed and easy to use. -- October 2021: CAREFUL!!! We found out we have been overcharged for many months.... The pricing system is based on orders made. If you have orders synced from other channels like Amazon, ebay etc, then the App will count this also, even though these customers never saw the ReConvert LandingPage. We asked for reimbursement for the overcharged month - request is pending... UPDATE - The Customer Support solved this issue for us in a very professional manner. We have been completely refunded and the technical issue is solved. Thank you.

Developer reply ·

Hi, thank you for your review. We are always here to help with any issues because customer satisfaction is our main goal.

on ReConvert post purchase upsell · About 2 years using the app
★★★★★
Shopify

GREAT! Easy to use, simple good looking design. Just how it should be! (+ created Google Structured data for Rich cards!) We waited long for finally having a recipe card app on Shopify App store, now here finally it is. It works great and the developer is very motivated to continuously adding new features, like also adding recipe card to "pages" (currently it will be added to "blog pages"), and a calories calculator and video setting. One bigger functionality would we hope for, is that the recipe cards could also work with AMP pages (we use AMP by ShopSheriff). Since Google prefers AMP for mobile pages, it would be very beneficial. But AMP-compatibility is an issue that most apps cannot offer yet. Thanks for all your efforts here, Patrick @ Recipe Kit

on Recipe Kit ‑ Blog Post Recipes · 9 days using the app
★★★★★
Shopify

Very interesting app! What I miss: the graph only shows the number of indexed pictures, which looks like constant grow. But we also constantly put now pictures and blogarticles up... so to measure the effectiveness, we would need to have the %percentage in the graph to see if there is improvement in indexing.. Also would be great if their the app gives direct feedback what to to do improve.

on Easy Image Sitemap · 4 months using the app
★★★★★
Shopify

That is the A/B Split testing App I was waiting for long time! We know the developer through his expertise in speed optimization. Great customer support, with passion that always goes a extra mile! We were also told a few more features are in the pipeline for this App. Thus, we are really exited to see this app developing even further! Thank you so much for the encouragement, love the excitement what a great motivator for us to keep going strong!

on Theme Scientist A/B Testing · About 1 month using the app
★★★★★
Shopify

The AMP product pages work perfectly. We are now hoping to get our review App integrated soon too, so we can show our reviews on the AMP-pages as well. Looking at AMP 2.0 which looks really amazing, we are looking forward to try to create the whole AMP website and blog pages features soon. The ShopSheriff support is definitively 5+stars.

on Shop Sheriff AMP Pages · 6 months using the app
★★★★★
Shopify

App does what it is supposed to do. Surface is good to use. Customer support is fast and very supportive. Helped us to fix problems and custom requests immediately. Vishal provides really awesome support. If for any reason you have issues with the App, he will make it work for you, even the problem is related to the theme. Really great!

on Reviews Importify | Q & A · 28 days using the app