← Merchants

Funky Moose Records

Canada

Reviews (47)

★★★★★
Shopify

At first glance, Sezzle is great. It's convenient for customers and you can potentially increase your AOV, however, I did the math and the fee on Sezzle orders is 7.6% (that includes the 1% Shopify fee). Then, when an order gets cancelled, you don't get that fee back, plus they charge a 2% cancellation fee on top of it. This might be fine if you sell high-profit items, but we simply can't afford this. I'm sorry, customers, but I'm pulling the plug on Sezzle.

Developer reply ·

We appreciate you taking the time to share your thoughts. If we can be of any assistance and help review your account, please email our team at accounts@sezzle.com. We'd be happy to take a look and see how we can improve your Sezzle experience.

on Sezzle Widget · 7 months using the app
★★★★★
Shopify

I found this one through a Facebook group in my quest to find a replacement for another subscription app that will hike their pricing dramatically soon. After installation, I had a few questions, and Harris promptly answered them in the chat. Very impressed!

Developer reply ·

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

on Appstle℠ Subscriptions App · 2 days using the app
★★★★★
Shopify

I've used a few of the expensive review tools out there but Judge.me does exactly what "the big guns" do but for a fraction of the price. And support is second to none. I had a question on a Sunday morning and I had a reply within 5 minutes.

on Judge.me Product Reviews App · Over 1 year using the app
★★★★★
Shopify

This app does exactly what I need it to do We get boxes of products in with random barcodes. To enter them into inventory, using the Shopify default search > adjust qty is terribly slow. With this app you just "bleep bleep" away!

on syncX: Easy SKU & Barcode Scan · 16 days using the app
★★★★★
Shopify

I was looking for a more affordable solution than I was using before. What's more affordable than free? This free version didn't come with limitations that hinder the usefulness of the app, like so many others do. Kartik did a fantastic job when I needed a hand installing the app. Looking forward to seeing the developments of this app in the future. Well recommended!

Developer reply ·

Thank you so much for your kind words and review! I'm super glad that my app was able to create value for you and help you on your journey 🚀🚀 As always, very open to feedback and have a bunch of new features in the pipeline. 🙂 Best Regards, Kartik

on Preorder, Back In Stock ‑ STOQ · About 1 hour using the app
★★★★★
Shopify

Does exactly what I need it to do and when it didn't, support was very helpful in making it do what I wanted. Recommended!

Developer reply ·

We're happy to help, thank you so much for sharing your experience!

on Bee Low Stock Alert & Forecast · 16 days using the app
★★★★★
Shopify

This app combines the functionality of 2 apps we used before, saving a bit of money but the best part is that we've never been able to calculate shipping rates as accurate as we have with this app. Support is stellar and quick to answer any questions and help out when you have a specific scenario in mind. I'm glad we found you!

on Intuitive Shipping · 2 months using the app
★★★★★
Shopify

2 stars because their products are of good quality. However, if you ever need personal assistance from them, you're better off talking to a brick wall. First off: Their design service is terrible. I needed a logo altered so it could be embroidered. After they were done with it, it was a completely different logo to a point where it wasn't even recognizable. I paid $35 for the service and got 2 completely different versions (contact me if you want to see the results). Then, a package got lost in the mail, after it took 2.5 months to get shipped (I get it, COVID took its toll on the logistics). The package never arrived, although DHL marked it as such. When inquiring about it and see if they could open a ticket/complaint with DHL, I was advised to talk to USPS (??) or place a new, manual order that I'd pay for myself. They wouldn't inquire at the carrier because their "current level of service" didn't allow for it. They were right. Their current level of service needs serious improvement. I've removed all products from my store and am in the process of switching to a local print shop that semi-integrates with Shopify. More work? Sure, but at least I get great service and can count on when I need it. Would NOT recommend.

Developer reply ·

Thank you for sharing your review- we truly appreciate it! We are very sorry to hear your time at Printful hasn’t been positive, but I hope we can improve it going forward! We are sorry to hear your expectations did not meet with the end result. I have reviewed the interactions you had with our team about the embroidery designs. I see that your artwork needed some adjustments and had to be simplified to meet the minimum requirements of our embroidery file guidelines. Our design team specialist noted the changes we needed to make to your print file prior to taking the service fee from you, upon you agreeing to these adjustments we followed through with adjusting your print file. Our embroidery machines are set up to produce the best desirable outcome, however, our customers must follow the established embroidery guidelines to produce these results, you can see our embroidery guidelines here: https://www.printful.com/creating-embroidery-file. Regarding your order that was marked as “delivered”. When the carrier has marked an order as “delivered”, we have to trust that they have made the delivery and such orders would not be eligible for a reimbursement. In the rare case that this happens, you can reach out to the carrier and file a claim, then forward their response to us and we will review it. We're not yet able to assist with filing claims with shipping carriers but we hope to do so in the future! Please visit our Returns Policy here https://www.printful.com/policies/returns. If you have any additional comments or feedback, please let us know at feedback@printful.com We'd love to hear from you! -Lauma

on Printful: Print on Demand · Over 1 year using the app
★★★★★
Shopify

I thought it was going to replace platforms like Klaviyo and Omnisend, but I can only send out an email campaign. No automation, no triggers, just campaigns. Like what Mailchimp was back in 2002...

Developer reply ·

Hey there! Amy here from Shopify. I wanted to take a minute to follow up with you and thank you for your feedback. We love hearing from our Merchants with feedback that can help us to improve. I'm going to send you an email to open up the lines of communication and see how I can help. Amy l Shopify

on Shopify Messaging · 8 days using the app
★★★★★
Shopify

I switched from one of the biggest and well-known platforms to Omnisend and I still do the same stuff as with the other app but at half the price. There are a few minor features that I'm missing, but they compensate that with other features I didn't know I needed until I used them. Well done!

on Omnisend Email Marketing & SMS · 30 days using the app
★★★★★
Shopify

Great additional insights into your store. The sales forecast and "movers and shakers" are a great resource. The staff is fantastic as well!

on By The Numbers ‑ LTV Analytics · About 2 months using the app
★★★★★
Shopify

Be careful how you set this thing up! The first order we received with the app active was cancelled because the (smart) customer just applied the shown discount code to duplicate his order and requested a cancellation for the first. Go over all of the settings before you go live, including the ones in the "General" tab. That, however, does show that people pay attention to what's shows on the thank you page. I see this app having a positive ROI in no time! Plus, I received a message from the owner personally and we had a great chat. A+!

Developer reply ·

What a great review! Thank you for the feedback about the onboarding process. We'll make sure to add better instructions for people who're just starting out with our app :)

on ReConvert post purchase upsell · About 11 hours using the app
★★★★★
Shopify

I was skeptical at first. I used to manually cancel/replace orders for customers, but since installing this app, I've been saving so much time and I'm now actively offering to edit an order, if that's a better option for a customer. Support is also great, although I rarely need it. Thanks Cleverific!

on Cleverific Order Edit & Upsell · About 2 months using the app
★★★★★
Shopify

I never got this to work properly. Data is pulled with wrong information causing Google do disapprove all of my products. Waste of time.

Developer reply ·

Hi there, thank you for providing us with feedback on Google Shopping! I have sent along an email to collect more of your feedback or in case you needed any further assistance on this. - JP, Shopify Support

on Google & YouTube · 3 months using the app
★★★★★
Shopify

We have a lot less abandoned carts because of this app. We use a customized, premium theme and the calculator fit in perfectly without any additional coding. Well done!

on CBB Shipping Rates Calculator · About 1 year using the app
★★★★★ Removed
Shopify

I was skeptical about push notifications, but 3 days after installing the app and talking to the fantastic support at PushOwl, I'm convinced. Push notifications are probably going to convert more business than email in the near future. The app is laid out well, easy to use and with the aforementioned rock star support, this is a must-have for any Shopify store.

on Brevo PushOwl: Email,Push,SMS · 2 days using the app
★★★★★
Shopify

The analytics and flexibility is highly valuable to my store. With thousands of searches in just a few days. I was able to pinpoint exactly what my customers are looking for.

on Searchanise Search & Filter · 14 days using the app
★★★★★
Shopify

I've been with Reamaze for a long time, basically since their inception. The software does its job perfectly without fluff and tools nobody uses. The integration with Shopify is great. When I get emails from customers, I can see at a glance if, what and when they ordered something. The integrated chat is a bonus. It could use a little polishing, but the staff promised me they're working on that. Still worth 5 stars. Update January 2018: Reamaze keeps adding rockstar features and the integration with Shopify is getting deeper with every update. You're not doing yourself a favour by choosing a cheaper solution than Reamaze. Period.

on Re:amaze AI Helpdesk & Chat · Over 1 year using the app
★★★★★
Shopify

This is a very powerful app. It automates routine tasks, like hiding products with 0 in stock, based on collections and like adjusting product pricing based on inventory levels. The support I received was great as well, although I didn't need much. Just some clarification of some workflows.

on Hextom: Bulk Product Edit · 28 days using the app
★★★★★
Shopify

I've tried a few rewards and referral apps, but Swell is the one that stuck. Very reasonable pricing for the customization options you get and the support is stellar. Kudos!

on Yotpo: Loyalty Rewards Program · About 1 month using the app
★★★★★
Shopify

I wanted a wishlist on my website to see which products people are most interested in, without buying them. This app gives you a list of products people "liked", but not bought. The positioning of the widgets was not great out of the box, but a quick email to the support staff and it was not only positioned to my liking but also adjusted to the height I needed it to be. I also made a request that is not that common, apparently, to move the flyout move on the left side of the site, which was also taken care of in no time... Thanks Anusha! App: 5 stars. Support: 5 stars and then some.

on Swym Wishlist Plus · 6 days using the app
★★★★★
Shopify

Wow. This is not so much an app review, but more a support review. Frank and Mike have been spot on and have gone beyond expectations when I had some questions about the styling of the widget. Instead of giving me the "You need to do this and this", they just did it for me, no questions asked. Now that it looks great, I'm sure it'll actually turn into some sales. Thanks boys!

on Frequently Bought Together CBB · About 2 hours using the app
★★★★★
Shopify

This app shows your best selling items accurately and helps you show them off to convert even more people to buy your best sellers. For me, it makes for a great overview of which items I need to keep in stock in greater quantities. Kudos to Tom for the great customer support as well!

on Best Seller Insights by Burst · 7 days using the app
★★★★★
Shopify

This is a must-have. You'll save time by not having to answer a lot of standard questions and when you refer to the help articles makes you look like you've already thought about your customer's question before they asked. Very slick integration as well.

on SB: Helpdesk, Live Chat & FAQs · 6 months using the app
★★★★★
Shopify

Everyone loves a discount and everyone loves to win. This app is insanely good at converting and getting people to hand over their email address. Only on exit intent, we have a conversion rate of 13%, versus a 4-5% on standard exit-intent popups. Well. Done!

on Original Wheelio spin pop‑ups · 13 days using the app
★★★★★
Shopify

This app actually does what it says it does. I tried a couple of other apps like this that were free, but they were either slower than a snail or didn't do anything at all. Yeah, you have to pay a little bit for it, but the traffic you'll get in return will probably make up for the $2/month.

on AltGenius: Alt Text Optimizer · 1 day using the app
★★★★★
Shopify

This app lets me export exactly what I need and more. Support is amazing and feature requests are taken serious (and sometimes implemented the same day!). This is definitely a time-saver for me. Well worth the money.

on Easy Reports & Data Export · 7 days using the app
★★★★★
Shopify

I used to achieve this by manually creating the HTML code for my testimonial boxes, but this app makes thing a lot easier. Thanks!

on EVM Customer Testimonials · 2 days using the app
★★★★★
Shopify

I tried a few loyalty and refer-a-friend apps, but Loyalty Lion is by far the most well-built app I've seen. Clean dashboard and widgets, easy to set up with clear guides on what to do next. I'm sure I'm going to attract a few more sales because of it.

on LoyaltyLion Loyalty Program · About 24 hours using the app
★★★★★
Shopify

The app paid for itself in the first few hours of using it. Very easy to use (although the editor seems a bit slow to load, but that's peanuts), very detailed dashboard. Recommended!

on Sendvio: Email Marketing & SMS · About 19 hours using the app
★★★★★
Shopify

Very cool. It shows some valuable social proof that my company is not some fly-by-night business. The only downside I can find is that the map loads very slowly at times and takes several seconds to show.

on Simple Map · 6 months using the app
★★★★★
Shopify

I just needed to automate 1 thing in my store, and this app almost did what it needed to do. A couple of emails back and forth to the very responsive support staff and the feature was added that I needed. Now I'm rollin' like a champ.

on Hextom: Workflow Automation · 1 day using the app
★★★★★
Shopify

As my store's categories were expanding, my standard CSS menu wasn't cutting it anymore, I tried building something myself, but always ran into compatibility issues. Mega Menu solved all of that for me in a few clicks. Thanks Buddha!

on Buddha Mega Menu & Navigation · 18 days using the app
★★★★★
Shopify

Finally, my search results are useful and look good. I've only just installed the app, so I'm still waiting for data in the reports, but I'm sure that's been taken care of very well. The support team is great at responding to the few questions I had. Aces!

on Findify Search & Merchandise · About 3 hours using the app
★★★★★
Shopify

It took a bit of time for the app to start generating orders, but for a free app, it's worth every penny!

on Recomailer Personalized Emails · 9 months using the app
★★★★★
Shopify

Tidio has been the best chat app that I've used in a long time, and I think I've tried them all! Their support is great for getting things started and the widget is highly customizable. I highly recommend Tidio to anyone in need of a chat app.

on Tidio: AI Chatbot & Live Chat · 1 day using the app
★★★★★
Shopify

Adroll is great to get visitors back onto your site. If you set it up correctly (and Adroll makes it easy), when a visitor comes to your site and leaves, with or without buying, your ad will follow them around on the internet to keep your store "top-of-mind". I've received a lot of return visits/orders through Adroll.

on AdRoll Advertising · 7 months using the app
★★★★★
Shopify

You get what you pay for, I guess. The code is fairly weird. Somehow they hide the main box of the app by default in the template. I had a hell of a time getting it active on my theme, and then I ran into random errors in their admin panel, so I decided to uninstall it. I sent them 2 emails with no reply, however, I didn't give them a lot of time to respond, so I'll give them the benefit of the doubt there. Edit: No reply whatsoever from the developer, so down from 2 stars to 1... Edit 2: Got in touch with the developer. Seems very helpful now that we've connected. He installed the app for me and it seems to be working. A few things that could use some polishing, preventing it from a 5-star rating, but I think the developer redeemed himself.

on Mst: Preorder + Back in stock · 3 days using the app
★★★★★
Shopify

I installed the app from the app store, just to write a review. I've been using Tawk.to for a while with the manual code in my theme. If you're looking for an excellent way to grab your customer's attention, install Tawk.to. Not only does Tawk.to have a few features that most chatters don't have (like live preview of what the customer is typing and business hours scheduling), they also have great support. Well worth the free pricetag.

on tawk.to Live Chat · 8 minutes using the app
★★★★★
Shopify

I had a few glitches getting Shippo to work with Canada Post, but that got straightened out in no time. Now I'm printing labels faster and cheaper than if I were to go to the post office. Shippo really shines when it comes to customer support. They'll answer any question professionally and on time. I also tried other shipping label apps, but the Shippo dashboard is by far the most intuitive.

on Shippo ‑ Simplified Shipping · About 2 months using the app
★★★★★
Shopify

[Update] 5 stars now! The first feature I was missing was actually available. I just didn't find it. Support has been great, so now I understand how it works. The only thing I'm waiting for is lifetime order amount, but this is on the roadmap for the developer, so I'm happy for now! [Old review] This is a great app! It's perfect for the small store or the one that just opened, because it's free for up to 50 emails/month. It's very intuitive and user-friendly. The only reason I didn't give it 5 stars (yet) is because it's currently not possible to create your own "recipe". For example. If I want to follow up with a customer in 6 months from now, or if I want to send a discount code to people with a total order amount of over $***, I don't have that option. That would make it the perfect app for me. That said. I tried various different apps to do what this one does, and this one is by far the most user friendly. Keep it up!

on Klax Follow‑Up Email Marketing · About 1 month using the app
★★★★★
Shopify

Taking the hassle out of converting pricing out of the hands of your customer is a great way to drive orders. This app does exactly that. I've had an extra order or 2 because of it already!

on Coin Currency Converter · 5 days using the app
★★★★★
Shopify

Exactly what I was looking for. There's nothing more powerful than hearing the experience from other customers before you make a purchase. This app helps amplify testimonials. Support is excellent as well!

on Kudobuzz Product Reviews & UGC · About 15 hours using the app
★★★★★
Shopify

The standard "related items" by Shopify are not that great. Limespot will dynamically push items that ctually matter to the customer. Great job!

on LimeSpot AI Bundles & Upsells · 2 days using the app
★★★★★
Shopify

Excellent app. Following up with customers is now easier than ever, and with the flexible rules, you'll send the email at just the right time.

on Email Marketing ‑ Remarkety · 16 days using the app
★★★★★
Shopify

This app explains in plain English what you can improve on your website to show better in Google and Bing. Even though I know quite a bit of SEO myself, the app gives me great little reminders on where I can improve.

on Plug in SEO ‑ SEO Audit & Fix · About 1 month using the app
★★★★★
Shopify

I've always been against intrusive popups on sites to get people to sign up for your newsletter, however, the MailMunch exit-form is perfect for what I wanted, and it increased the number of subscribers to my newsletter substantially. I'm definitely keeping this app on my site.

on Mailmunch Forms for Mailchimp · 22 days using the app