Sybotanica

Doesn't respond and charges 2.5k+ usd for no reason.

Domantas is a legend and fixed an issue not even caused by KaChing app that caused our store to be un-usable just after we send out a mailing blast. Much appreciated!

Domantas is a legend and fixed an issue not even caused by KaChing app that caused our store to be un-usable just after we send out a mailing blast. Much appreciated!

We provided very clear scope request of what we needed the app to do. After confirming twice, support said yes we can do it of course! They oversold, the app couldn't do it. So we wasted our time. Bad experience.

I needed some extra field to populate in Klaviyo It wasnt in Optimonk I asked support > they said no we dont have that BUT we will build it for you. 48 hours later its live, pretty unique to have apps actually owning their shit and implementing real value vast. Props to Emil & Team!

It historically imported a bunch of old orders without any confirmation or clicking anywhere Caused a lot of double orders. Support just says "thats intendeded, how about you go fix 600 orders manually from both Shopify and your accounting system" No compensation no nothing. Total lack of care for merchants.

10/10 onboarding experience. I tried lots of apps, always a headache, something never works as you like. This one actually not. I was surprised. The translations (We have 10 languages) were auto-added and after a quality check actually pretty good too. Already in first 24 hours 10 orders editted so pretty nice. (Shubham helped me)

After using the app for longer, having 100's of affiliates we had issue's with some of the platforms functions and attribution. They claim its due to our google ads that sales are not attributed, which could be true but: A: We didn't make any changes in google ads for months and suddenly a ton of sales got 0 commission because of google ads B: They refused to even help / think with us and simply didn't respond| C: They refused to offer any sort of solution or help us think through how to solve it. Overall we lost a lot of good rep with our affiliates, GoAffPro left us hanging and was quite snarky / non-helpful. Would not recommend. We have the most expensive plan so dont expect much support.

Nikhilesh was an absolute legend who really helped me build a perfect offer page for our new test. Went above & beyond, super communicative, quick & just a total breeze. Would surely hire for my own team ;)

Laxmikant helped me like a pro. This app does what I asked my development agency to do, they quoted me 1600EUR and it wouldn't even work as I intended This cost like 25 eur a month. Thanks!!

Nathan is a G! Fixed our pretty complex / non-common issue in a span of about 20 minutes. Saving the day on our Valentine's Day Offer! Sales boomed after the fix. Appreciate it. Give Nathan a raise!

Doesn't respond when you ABSOLUTELY need them.. not sure why they even provide this service. This is a thing that you install, forget for 2 years (while paying), then think OH IM SO HAPPY I installed this, only to then be ignored and your store in shambles... Wouldn't recommend 0/10.

New review: So they did act really quick in solving the issue's at hand and now we are back up and running pretty quickly. 10/10 for how quickly they reacted and we are happy to say the app is working properly again. Old review: No communication about the app literally being broken by the new Shopify checkout. Lost revenue and now it doesn't even work.

Very very very good app! The support was very responsive even over the weekend and fixed everything we wanted. One day they took about 24 hours to respond, nothing unusual but apparently they were being bombed (Ukrainians). Pretty amazing to see such dedication in hard times.

Support was more interested in getting me to write a review than solving my issues. Sending the standard request about 4 times while I still had many questions. Now while I didn't leave a review for the 4 times mentioning I would like the app WORKING first, they don't seem to respond for days on end and skip over questions that are in an email, very annoying UPDATE: Issues solved

Very good app! Great support and perfect for localizing in any language/currency e.t.c. We had some special requests for different countries (from the EU exporting) and they were very supportive in solving our issues ASAP.

Good service saved me once from losing everything which was very nice and reassuring. Good service in getting me back up on feet ASAP

Top notch support and very easy to use/apply. Would definitely recommend to other merchants! Also they support Shopify Markets natively.

Great support, quick reply time and was very helpful in giving advice and working out some requested customization.

After a year on Shopify and 100+ app tryouts I have to say this is hands-down the best documented, easy to use and functional app I have seen. I had quite a complex use case and was able to get it fixed without any developer help or knowledge in under 30 minutes. Props.

Actually fixed my (quite complex) issues in a couple of days, which other filter apps couldn't. Big up to the team at globo! Keep on going.

Great support, quick replys and all the functionality we were looking or for a great price. Thanks fkr the service

Great support, I have used quite a few upsell apps and this app quickly became 40% of the revenue of my online store. It depends on the type of items you sell but for me this was a total success!

Great app for upselling, very friendly and communicative staff! The content is customizable to match any theme. Would recommend to a friend.

Great app and even better supports! If you want to step up your data game definitely check this out.

Support fails to support you in your issues, hard to understand and no clear communication on when, how or if things are going to be fixed. Expect to be forced to follow up on issues multiple times before action gets taken. Before these issues everything was fine and support was good, however with these new issues occurring we are losing revenue every day and support does not seem to have any sort of haste or motivation to fix it.

After asking for a senior I actually got a great guy that helped me through it all. We had major issues with the dutch/english translation, but he managed to fix it all! OLD REVIEW Support told me to use a specific app to translate, 80EUR and a few hours of manual work later, the translation app doesn't even work with the Koongo system. It has been a month and 80 e-mails later and the integration is still not up and running. I would advice anyone to explore other options.

Great app, lot's of functionality and a great support team. Would highly recommend. The segmentation options are great.

Great support. App works without any trouble is not only for Google, you can use it for most Paid Ads services to create a product feed. Hard to beat for the price and the trail period. Great app!

Worked with me through my issues, would recommend! Definitely a life saver if you sell a lot on Etsy and want automatisation. 24/7 whatsapp support and a willingness to listen and assist wherever needed.

Support custom coded the app because I was using a conflicting app, really great service! Would totally recommend.

Amazing service, will even help you import reviews if you just upload a .CVS file in the wrong format!

Easy setup, easy way to help safe the planet. Can't see why people would not add this, it's the least we can do.

Great app, fiverr developers charge 50$+ to create a mega header. But I was able to do so myself with this app in ~15 minutes and no coding. And its free!!