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Post Studio ‑ Social Auto Post

by Post Studio · launched

View in Shopify App Store ↗

Reviews (206)

★★★★★
Shopify

i m strugling for months to just get support as we paying for the app but app doesnt work at all and there is no support at all.

Bio Healing Purifier · 7 months using the app
★★★★★
Shopify

Hi Im getting charged by an app called Post Studio Social Auto Post & I uninstalled it a month ago. They are even charging me $29 a mth when it was only $19.99 unlimited. How do I stop them from charging me?

Developer reply ·

Thanks for reaching out. I see you installed the app on June 29th and cancelled on August 8th based on the shopify records. There's a 7 day free trial but you had it for over a month so thats why it was charged. The charge for 19.99 is in US Dollars. Shopify manages the ability to charge you so since you've cancelled you can't be billed again. Feel free to reach out to support. Thanks

Wicks 'n Lotions · Almost 6 years using the app
★★★★★
Shopify

Another app that promises something that it can't deliver. Chat help was sarcastic and unhelpful. What a waste of time. Do not recommend.

Claribelskincare.com · About 1 month using the app
★★★★★
Shopify

Do not use this app!!! WARNING!!!! Impossible to use it, VERY BUGGY app!!!

BaliSouk · 24 minutes using the app
★★★★★
Shopify

NOT RECOMMENDED. You'll spend a lot of work setting up all your social media sites and then the post that you want to make period now when you inquired a customer support about help they're not going to get back to you right away and then just like a certain vice president that's running for president they're not going to answer your question directly period so this app crops off your product images and a horrible way it might lot off half of it at the top or half at the bottom or half right down vertically period so when it's going to post to story time guess what it's going to look at atrocious you're not only not going to get conversions but it's going to be the other way around people are going to unsubscribe unfriend and unfollow period now to be fair I just sent them another message after I got on the $20 plan a few days ago because I thought well I'm on the free plans so that's why I'm not getting any support I don't make that mistake that I just did period so I got on the $20 plan and asked my question about the cropping for the fourth time and it's going on three days guess what question mark no response period so if I'm going to pay $20 instead of just do a free plan there are plenty of others out there that I can jump into that hopefully won't hurt my conversions and turn away customers at the unsightly cropping of my product images it's horrible period but if you want to keep an open mind and don't mind losing a lot of money and spending a lot of wasted time think go ahead and try this app after a week or two come back and read this review again. This review is voice texted and this company that does not deserve for me to go back and correct everything that The Voice to Text Speech screwed up

Kurt Thompson · 13 days using the app
★★★★★
Shopify

The idea behind "Post Studio" is interesting, but the automatic translation into German is simply terrible. Many texts are not translated at all, which makes the app completely unusable. You really can't do anything with it.

Stein.Kunst.Werk. · 19 minutes using the app
★★★★★
Shopify

I have a Plan with 5 campaings and can sometimes only create 2-3 campaings altough i have a plan for 5. The support is not helping me, aks for help several days ago.

Stil-Ambiente · About 2 months using the app
★★★★★
Shopify

Trash app. Would not connect to anything. Support is no help.

Kawaii Stop · 2 days using the app
★★★★★
Shopify

In all honesty I cannot beleive all the other reviews. 3 Days I have been waiting for the Dev to sort out wht I cannot add new posts after paying the Upgrade fee. Apparently he is asleep most the time but hoestly shameful experience. Worst app support I ever received and Shopify should be aware.

Aevitas UK · 6 months using the app
★★★★★
Shopify

Customer service support simply copies and paste their replies, they won't read your message. The chat says it will take 12 hours for them to respond, so do not rely on them. Also my account got disconnected by itself and theat made my posts fail. I have not been able to use this app for posting at all.

ErikRayo.com · About 10 hours using the app
★★★★★
Shopify

This App used to really help me a lot......now it seems to never work for Instagram and it never posts and they do nothing about it to help you

Bee Vee Clean · Over 1 year using the app
★★★★★
Shopify

BEWARE!! The app permission asks for your store orders information: Edit orders: This includes: draft orders and all order details for the last 60 days. Post Studio - Auto Posting will be able to access personally identifiable information about your customers, including names, email addresses, phone numbers, physical addresses, geolocations, IP addresses, and browser user agents.

Developer reply ·

This permission was part of an enhancement to provide conversion details related to posts. The permission has been REMOVED and is no longer necessary. Thank you for providing this valuable feedback.

Yousweety · 3 months using the app
★★★★★
Shopify

Don't use this. It does not work! And when you tell them it isn't posting, they come back hateful. Paying for a service, expecting it to work, and loosing revenue from missing post. There are other auto poster companies out there.

DBC Baby Bedding Co · Over 1 year using the app
★★★★★
Shopify

I find it does not working very well with me. I had encounter a lot of bugs, tried to contact support but what they recommended me is to delete the App and reinstall it. Totally does not work. I linked my previous page and delinked it, it says the limit has reached and require me to go for paid version so that i can link more pages. Could not solve this issue for long time and I have to delete it and move on.

Developer reply ·

We've removed the campaign that was causing your issue. You can continue to use the app for free if you wish. Thanks again

Meowgicians™ · About 2 months using the app
★★★★★
Shopify

One of my account was not connected and keeps showing error. Contacted support many many times via email but got no response at all. I went to the app to chat with them, it has been some days but that simple issue is still not resolved. They seem not to be very willing to help and reply once a day. Disappointed!