Shiprocket: eCommerce Shipping

Excellent customer support team, quick responses and fast resolution of issues. Appreciate it, keep up the good work!

The support team reached out and resolved my concern. Special thanks to Dev for being responsive, professional, and genuinely helpful throughout the process. Appreciate the support!

We’ve been using Shiprocket from day one. The interface is easy to navigate and the range of features makes it extremely helpful for young brands like ours, while still being robust enough for brands that are scaling. What we’ve also really valued is how responsive the Shiprocket team is whenever support is needed. It has made managing our operations and fulfilments incredibly easy, which means we don’t have to get caught up in backend complexities and can genuinely focus on growing the business. Overall, Shiprocket has been a reliable shipping partner in our journey, and I would highly recommend it to any e-commerce brand, whether you’re just starting out or already operating at scale.

Azhar helped me pickup my parcel on time. Kudos to the shiprocket team

This app offers exactly what we needed to enhance our cart experience. The in-cart upsell and cross-sell functionality works smoothly, and the progress bar helps drive additional purchases. We especially appreciate the flexibility in customizing the cart design to fit our store’s look. Setup was simple, and it has positively impacted our conversion rates

Great experience, personal assistance via account managers always available.

superb service.

Easy to use app orders sync quickly shipping and tracking work smoothly good option for shopify sellers in india

Shiprocket has been a complete game-changer for me when it comes to logistics for my Shopify store. It is completely seamless and has made a huge difference in the shipping process for us. But what has been the most impressive part of the experience has been the customer service. A huge shoutout to Asima, who has been absolutely amazing. She has helped me through every single step of the way.

As a retail saree business owner handling online orders, Shiprocket has helped us streamline dispatch and improve customer confidence. Tracking and automated updates reduce follow-ups, and in our case the backend support team was responsive and helpful. Overall, a reliable logistics partner for scaling a saree business beyond local deliveries.

Best app for D2C ecommerce. We've been using it for 1 year now and the best shipping aggregator we've worked so far. Kuddos to our manager Bhumika Sharma for helping us resolve queries on time. The best part is their automated systems and innovations are helpful to make logistics side of the business easier..

I am working with shiprocket for more than a year now. Over-all experience has been good. My account manager Rishika Syal has been phenomenal in assisting me with any queries. The experience has been much smoother with her availability at all times to assist with any problem I have.

WORKS WELL FOR our BUSINESS, all queries are solved, takes time but updates are received

Shiprocket has played a key role in delivering a seamless and elevated shipping experience for our customers. From smooth fulfillment to timely deliveries and transparent tracking, their service reflects true professionalism and reliability. An excellent partner for quality-focused e-commerce brands.

Shiprocket exemplifies logistical excellence through a seamless blend of operational efficiency, technological sophistication, and reliability. Its intuitive platform supports scalable fulfillment while maintaining transparency and consistency across deliveries. A truly dependable logistics partner that elevates the entire shipping experience.

There services has improved a lot. Highly recommended. My accounts manager Mr vishal has helped a lot whenever we got any problem

i have been using this platform since a year now and i have received apt service especially the shiprocket team has been really helpful

Amazing Exprience with shiprocket queries resolved quickly by ourPOC

Integration works very well and having an option to choose from any courier worldwide is very integral for the business.

My Account manager, Shreya is really helpful. She makes sure that she attends all the queries timely and provide the best solution possible asap. Really happy with her work and dedication.

Divyanshi. Support. Is very good.

good sevices. good support provide jagriti.

Good service and excellent KAM support. I faced a few issues with my panel, but my former KAM, Mr. Shaurya, and my current KAM, Divyenshi Jain, resolved them promptly. They are very responsive and supportive.

Very very happy with this app! Shipping is fast, easy, and reliable. Order processing, tracking, and pickups are smooth, and rates are affordable. It saves time and makes my business operations simple. Highly recommended for all online sellers!

We’ve had an excellent experience working with Shaurya Singh. He has been incredibly helpful with our onboarding process, and the shipping rates he provided are more competitive than those of other delivery apps. He continues to assist us daily with resolving customer issues, offering exceptional support. He’s truly the best support manager we could have asked for. I highly recommend Shiprocket to other e-commerce brands, especially if you have high order volumes and are looking for more automation.

Having a great experience using shiprocket

Good Service at scale.

best courier service provider and Sakshi Joshi (KAM) has been professional, responsive, and supportive in resolving queries efficiently

Good experience with Shiprocket. The platform is easy to use, and shipping operations are too smooth. VISHAL (KAM) has been professional, responsive, and supportive in resolving queries efficiently.

Shiprocket has been a reliable and efficient logistics partner for our business. The platform is easy to use, shipments are well-tracked, and deliveries are generally on time. A special mention to Vishal, the manager, who has been extremely supportive and professional—always quick to respond and resolve issues. His proactive approach really makes a difference. Overall, a great experience with Shiprocket.

Superb service! - Fast shipping - Easy tracking - Smooth returns Highly recommend Shiprocket for hassle-free logistics!

Good experience with Shiprocket. Loved the Easy User interface. Nisha Pal (KAM) is being responsive, and supportive in resolving queries efficiently.

Amazing support from the team that is handling my account. Great coordination and always available.

We run a high-volume Shopify store and Shiprocket has been useful for improving serviceability and courier options beyond a single partner. The app integrates well with Shopify, order sync is reliable, and shipping operations are faster with centralized tracking and billing. Account support has been responsive, and escalation via panel and email works well. Recommended for D2C brands that ship across India.

Using Shiprocket has simplified our entire dispatch process. From courier selection to real-time tracking and COD remittance, everything is well-structured. The app is user-friendly and saves a lot of operational time. Really appreciate the Shiprocket support team. They are quick to respond, understand the issue well, and ensure proper follow-up until resolution.

I have been using Shiprocket for 4 years. The platform is very easy to use, and our shipping operations have been running smoothly. I would also like to specifically commend Akshay for his support. He has been professional, responsive, and supportive in resolving our queries efficiently.

We have had an excellent experience with the Shiprocket team. The platform is very easy to use and offers seamless integration across all channels. The operations are fast, efficient, and prompt. Sachin Amalkar has been highly professional, quick to respond, and extremely supportive whenever assistance was required.

I would like to share my experience with Shiprocket so far. The platform is very user-friendly reliable and making order management and shipping processes is very easy . Am getting very good support from Shiprocket, any issues they quickly resolve and always very supportive to answer any queries,

after trying out multiple shipping platforms, i can honestly say shiprocket is prolly the best one. the biggest difference is their ai-driven data, which helps choose the right courier so shipments reach customers on time. another standout compared to other platforms is their customer support. it may take a little time to resolve an issue, but it does get resolved in the end. all thanks to my POC Salminda.

Great service

Great platform for all my shipping needs. Highly recommend

We have been using Shiprocket as our logistics service provider for our brand, and overall the experience has been smooth and reliable. The platform is easy to use, offers multiple courier options, and helps us manage shipments efficiently across different locations. Order tracking, pickup scheduling, and COD remittance are well-structured and transparent. Their wide courier network has helped us reach customers faster and at competitive rates. Customer support is responsive in most cases and helps resolve issues promptly. Shiprocket has definitely streamlined our logistics operations and added value to our delivery process.

Had a great experience with Shiprocket — smooth operations, timely pickups, and reliable deliveries every time. The platform is easy to use and makes order management hassle-free. Special thanks to my account manager Neha Sharma for her constant support and quick resolutions — truly appreciated!

Shiprocket has made order shipping very smooth and hassle-free for our business.

Great support from Shiprocket!

our customers received their orders on time through Shiprocket. Packaging was secure and delivery experience was smooth. Reliable service for e-commerce deliveries.”

Good service

good services

My experience with Shiprocket has been really good. Orders are delivered safely and on time helpful customer support.

Shiprocket is a reliable shipping platform with smooth operations and good customer support. It simplifies order fulfillment and helps businesses manage deliveries efficiently.”

Using since 3 years, had a good experience. Good pricing and support

Have been using shiprocket since a while. So far it’s been good. Key account managers have been really helpful throughout with pickup and delivery related issues, that majorly happens from the courier service’s side. Been using both International and Domestic services.

Our experience using Shiprocket for our Shopify store has been excellent. Their pickup scheduling is reliable, and delivery coordination across various locations is handled efficiently. The courier team ensures timely pickups and smooth handover of packages, which helps us maintain on-time deliveries. Whenever we encounter any issues, our Shiprocket account manager, Ramprasad, is there to assist us and ensures that the problem is resolved. This makes our overall experience of having Shiprocket as our logistics partner even better.

Had good experience with shiprocket, 5 star for good customer support and manager support

Great experience with our Shiprocket manager Rishika. All our queries are resolved quickly and efficiently Very supportive, responsive, and professional. Really appreciate the smooth coordination and help whenever needed.

I would like to share my positive experience with Shiprocket so far. The platform has been smooth, reliable, and extremely user-friendly, making order management and shipping processes seamless. What truly stands out is the excellent support. Siddharth, our point of contact, has been consistently responsive, knowledgeable, and quick to resolve any queries, which has made a significant difference. Overall, Shiprocket has proven to be a great shipping partner with strong customer support. I would highly recommend the platform.

Shiprocket is a reliable and easy-to-use shipping platform for e-commerce sellers. It offers multiple courier options, fast pickups, real-time tracking, and good customer support. It helps reduce shipping costs and makes order management simple. Highly recommended!

Absolutely loving my experience with shiprocket. Operations are seamless and ticket resolution is prompt. My account manager Siddharth Rathore couldn't be more resourceful, always quick on his feet and ready to help.

Amazing Shipping Partner for Our Business Shiprocket has made managing our deliveries so much easier. The platform is simple to use and integrates smoothly with our store, which saves us a lot of time. Their range of courier options helps us choose the best service based on price, delivery speed, and reliability, making logistics a breeze. The tracking system is excellent, and the dashboard is very user-friendly, allowing us to keep track of shipments and update our customers easily. Their customer support team is also very helpful and quick to resolve any issues we’ve faced. Overall, Shiprocket has been a reliable and efficient partner, helping us deliver a better experience to our customers. Highly recommended to all.

Using Shiprocket has been a game-changer for our fulfillment. Pickup scheduling, NDR handling, and tracking updates are all well-managed. Our experience has been even better because of Sidharth Rathore, who handles our account with full ownership and professionalism. Rare to find such dedicated support.

We moved to Shopify about a year ago and have been using the Shiprocket app since then. Earlier, we were on WooCommerce using Shiprocket (for about 4 years), but the Shopify app experience is much better. Order changes sync seamlessly, which was a major issue for us on WooCommerce. Order status updates are also smooth and reliable on Shopify. The overall app performance has been stable and easy to manage. Apart from shipping, other Shiprocket apps like Engage, Promise, and EDD are great at solving real operational pain points. Their tech stack is clearly built with scale and automation in mind. These tools have helped us improve customer communication and delivery visibility. Special thanks to our account manager, Ram Prasad, for quickly resolving issues whenever needed. With his timely support the platform experience become even better. Overall, a solid and dependable solution for Shopify sellers. Highly recommended!!

Best app for all kind of courier service, also my manager siddharth is very cooperative and resolve my all issues related courier service.

best services

Really appreciate the Shiprocket team for their consistent support and reliable service. Their quick responses and smooth coordination make day-to-day operations much easier. Great experience working with such a proactive and professional team!"

We’ve been using Shiprocket for our e-commerce shipments and overall it has been a very reliable and efficient platform. The app is user-friendly, offers multiple courier options, competitive pricing, and gives good visibility on tracking and order management. It has helped us streamline our dispatch process and scale our operations smoothly. A special mention to Siddhart, our Key Account Manager, who has been absolutely outstanding. He is extremely helpful, responsive, and proactive in resolving issues. Whether it’s shipment discrepancies, RTO cases, weight disputes, or general support, Siddhart always ensures things are handled quickly and professionally. It’s rare to find such dedicated account management, and his support has genuinely made a big difference to our experience with Shiprocket. Highly recommended for growing brands and businesses looking for a dependable shipping solution with strong customer support.

Very good app for shipping. Support team is helpful and responsive, work is fast and the dashboard is easy to use. Order processing, tracking and courier options are smooth. Makes daily shipping work simple and time-saving. Highly recommended for Shopify sellers.

Excellent service and smooth experience. works well, shipping services are reliable, and the rates are very good compared to others. Highly recommended.

Reliable and easy-to-use shipping panel. Shiprocket offers competitive rates, multiple courier options, accurate tracking, and a smooth dashboard. Makes order fulfillment simple and hassle-free. Highly recommended for e-commerce sellers.

Great experience, loved the panel and controls on the web app. some great features and works smoothly.

very good

GOOD SERVICE. GREAT PRICING.

Excellent! I like how smooth the interface is. Of course, there are times when glitches are there but overall I'm happy

The experience so far has been smooth with shiprocket

Shiprocket has been an amazing platform for handling our shipments smoothly and efficiently. The interface is user-friendly, tracking is accurate, and delivery timelines are not reliable. Furthermore, their support team is responsive and always ready to help We have been using Shiprocket for quite some time now, and it has truly made our logistics and shipping process hassle-free.

Our experience with Shiprocket has been nice. The dashboard is clean and intuitive to use. Whenever we need help beyond the normal escalation process, our Account manager - Rishika Syal helps us and makes sure the issues are resolved. This makes our overall experience of having Shiprocket as our logistics partner even better.

Shiprocket has been reliable for us, especially in escalated NDR and non delivery cases where they act quickly. Our account manager is also helpful.

Shiprocket has helped us a lot in scaling the business from zero to one and beyond. Flexibility to select between multiple courier partners for both forward and reverse shipments helps a lot. Any kind of escalation is well taken care of. Best part is technology based integrations with multiple other tech platforms, it works seamlessly.

Shiprocket has been an amazing platform for handling our shipments smoothly and efficiently. We have a lot of options.

Good Service.

Amazing service.

It's been a nice experience working with them, very easy. Also the customer support is really great, Thanks for all the support SHIPROCKET

Great tech, we can easily manage our shipments across marketplaces and get a consolidated view.

While logistics are full of issues and the biggest challenge for any brand, Shiprocket is the best courier aggregator of the lot in India. There are numerous courier aggregators but Shiprocket is the oldest and the most established one.

Shiprocket has been an amazing platform for handling our shipments smoothly and efficiently. The interface is user friendly, tracking is accurate, and delivery timelines are reliable. Furthermore, the support team is responsive and always ready to help. We have been using Shiprocket for quite some time now, and it has truly made our logistics and shipping processes hassle free.

My experience with Shiprocket has been excellent so far. The platform is smooth, reliable, and makes order management and shipping very easy. What truly stands out is the support —I have great assistance from Nagraj, our point of contact, who is always responsive, knowledgeable, and quick to resolve any queries. Overall, a great shipping partner with strong customer support. Highly recommended!

We’ve had a good experience using Shiprocket for our Shopify store. Their pickup scheduling is reliable, and delivery coordination is handled efficiently across locations. The team ensures timely pickups and smooth handovers to couriers, which helps us maintain consistent dispatch timelines. Overall, Shiprocket has been a dependable logistics partner for managing our order fulfillment and deliveries.

Great support from our manager and technology provided by Shiprocket is outstanding.

Experience has been great with this aggregator

Great app!! Seamless experience. Please ensure all our escalations taken on priority and resolved on time

Shiprocket has been an amazing platform for handling our shipments smoothly and efficiently. The interface is user-friendly, tracking is accurate, and delivery timelines are reliable. Furthermore, their support team is responsive and always ready to help We have been using Shiprocket for quite some time now, and it has truly made our logistics and shipping process hassle-free.

very supportive services.

I have been using Shiprocket for the past 7–8 years, and my experience has been very good. The platform is reliable, smooth, and works perfectly with my Shopify store. I have faced no major issues during all these years I would especially like to appreciate my manager Sakshi Ma’am. She has been extremely supportive and helpful in resolving all my cases and guiding me whenever I faced any challenges. Her prompt responses and clear solutions make the work very easy and stress-free. Overall, Shiprocket is an excellent logistics partner, and with support managers like Sakshi Ma’am, the experience becomes even better. I truly love using Shiprocket and highly recommend it to anyone looking for a dependable shipping solution.

nIce service

Ashish helped me from shiprocket. Thank you very much for the understanding.