StatusPro ‑ Order Status
by Indie SaaS · launched
View in Shopify App Store ↗Reviews (86)
Implementing StatusPro has been a smooth experience with an immediate positive impact on our conversion rate optimization. Clear communication around product and order statuses builds instant customer confidence. It does exactly what it promises—clean, fast, and highly effective.
This app checks all the boxes for us. It's very customizable to your needs, and for us, we have a few complex scenarios for how our orders are processed, but this app makes that all so easy. The support is top notch too. If you're looking for a status update app, this is it! It has also SIGNIFICANTLY cut down on our customer service hours, and increased our customer satisfaction.
Great app we use for our shipping, LTL Freight, and Out of stock notifications for customers
Such a helpful app! This has made our process more communicative with our customers, without having to call or email them updates manually. IT also has streamlined our process making it more efficient. It also cuts down on incoming calls inquiring on their shipments. I love this app and its capabilities!
This app is wonderful! Makes it super easy to keep our customers up to date on the status of their orders. And when changes were made and I needed assistance, not only did they respond super quickly, but they reached back out to let us know when it was updated. Superb service!
Impressive App, easy to use and intuitive design. Best of all, we can access the app from Shopify admin without opening the app. I personally think that all apps integrated with Shopify should work like that. Otherwise, it is just too much Apps to handle for merchants. Highly recommend this App!
I've been using this for nearly 3 years now and it's been great. The developers have even helped me do a custom delay for a specific use case I had. Will definitely keep using it!
The most useful app I have! My customers love custom order status updates. Great customer service as well. Happy I found you guys :)
Amazing app and a very responsive support team. The functionality works exactly as expected, integration was smooth, and the support replies are fast and genuinely helpful. Thank you so much :)
Great app that does exactly what it’s designed to do. I’ve been using it for years and have no reason to switch. Highly recommended for anyone looking to manage their own status email system. Really great support team as well!
I’ve been using Status Pro alongside ScanFlow, and the synergy between the two has completely transformed our operations. The integration with Shopify Flow is seamless, allowing us to automate complex workflows that used to take hours of manual work. What really sets this app apart, though, is the developer, Darly. His communication is fast, and he doesn’t just fix bugs. He actually takes the time to understand my business model. If you need an app that offers both a robust API for deep customization and a developer who genuinely cares about your success, this is it!
Amazing service. Daryl is able to find solutions quickly and response time is absolutely one of the the best I've ever seen. We were able to tailor this software around our business which provides our customers full transparency of their order. They are able to see the exact status of their order and with the built in API, we were able to automate lead times and status's directly from our manufacturer updates. More importantly, the APP always works. No down time, no bugs , just seamless flow.
Outstanding App & Exceptional Support StatusPro has been an absolutely fantastic addition to our Shopify store. The app itself is incredibly well built, powerful, and flexible, it does exactly what it promises and then some. The capabilities are brilliant and it integrates seamlessly into our workflow and other systems via it's smart tools like dynamic data variables available in templates or flow capabilities for combining it with other systems, making order and status management far more professional and efficient. What truly sets this app apart though is the developer, Daryl. The level of support provided is genuinely above and beyond anything I’ve experienced with other Shopify apps. Fast responses, thoughtful solutions, and a real willingness to go the extra mile to ensure everything works perfectly for your store. It feels less like using a third-party app and more like having a dedicated developer on your team. If you’re considering StatusPro, don’t hesitate. It’s premium quality both in functionality and support. Highly recommended.
App AND the Support Team have been excellent. I've finally headed off of all of the "Where's my Order" questions from customers.
I’m really happy I found this app! It does exactly what I needed for my website. Being able to update and email customers based on their order type is a game changer. The app was easy to set up and support answered my question quickly. Since adding it to my store, I’ve received many compliments from customers. Highly recommend!
Does what it says on the tin! This has been a great app for me, which I use for a tracking service from start to finish and really does help keep the customers informed which has reduced my admin/ customer service time. I have been able to get time back to work on the business and not just emailing with updates. Takes a bit of setting up, but it's worth it in the long run. Also Daryl is just as responsive as the other reviews say, he really cares about this app & his customers and is quick to resolve any teething issue, even user error issue (whoops, thanks).
Been using for more than a year. Because of my business' specific, this app is my must have to keep my customers posted. The support is outstanding, albeit you can manage everything by yourself.
This app has great features- custom statuses, ability to automate, internal-only statuses, option to notify the customer or not, etc. We are very much enjoying the app! It runs smoothly, and the support team is wonderful and responsive.
En nuestro caso una app indispensable, la posibilidad de poner tus propios estados, poder incluirlo en la pagina de estado del pedido de una forma tan buena y configurar los emails y poder asociarlos es algo perfecto y necesario. Nos dedicamos a la venta y fabricación de artículos personalizados y el poder tener un buen control de estados y tener informado de forma correcta a nuestros clientes de forma personalizada es espectacular, hemos probado muchas hasta dar con esta maravilla. Es muy simple pero sencilla y fácil de manejar, es una app que sirve para aquellas tiendas que necesiten máximo control y un nivel de detalle y cuidado en la forma en que se comunican con sus clientes :) gracias y esperamos que funcione durante mucho tiempo.
This app has been a life saver for our team! Daryl was super helpful on setup and getting it exactly where we needed to operate. The customer service is on top of it and quick to answer any questions or fix any issues we may experience due to user error. :)
The app is great, solves sooo many purposes! Daryl is amazing with the support <3
Many of my products are manufactured on demand, meaning longer lead times and multiple stages. This app has made tracking and organising my customer orders sooooo much easier, and keeps customers well informed during the process. Support is fantastic and amazingly fast as well. Top marks! Thank you Daryl!
Great app for managing orders and keeping customers updated on the status of their orders. Daryl (the founder) is also extremely helpful when we encounter any issues and responds quickly. Definitely recommend!
StatusPro is an excellent app with top-notch customer support. The team is very responsive and always willing to help with questions or adjustments. We’ve had no issues using the app—it’s stable, intuitive, and very well designed. It has given us clear visibility on every step of our order process, which makes it much easier to keep both our team and customers updated. The ability to track statuses in real time has streamlined communication and improved efficiency across the board. Overall, a fantastic app that I highly recommend.
I have used this app for years and it is great! the customer service is good and it helps so much to be able to give clients a time line for custom orders. I highly recommend it.
I have been looking for an app like this for months! Thank God the creator commented on a Shopify forum. Unlimited customizable statuses even just at the $9 rate is such a generous feature to have considering other apps only give you like up to 3 customizable statuses and you have to pay more than $9. Also this is so crazy easy to use. Amazing! Thank you Daryl Shannon!
Beautifully designed, very useful, and simple to use. Customer support is fast and friendly.
Great App - it has everything we need. Support is awesome and always available.
Great app and amazing support! The app works exactly as expected and is very easy to use. I needed a small customization, and the support team responded quickly and made the change right away. Highly recommended!
Love StatusPro, very easy to use and intuitive UI. Also the service is great! Super easy to talk to, quick response and very helpful! I asked a pretty dumb question as well so very patient too haha. :)
excellent app couldn't ask for more. only one I found that works as needed, phenomenal set up and works great. For those who sell items which are custom and go through a production process, you can automate notifying customers as it goes through each stage of production, reducing tickets and customers not knowing what's happening with their order, even if you told them it takes 6 weeks for example and it's 3 weeks in, they want to know. This app allows our customers to check the status of their order anytime, and the date and time it went through each stage in the past, as well as its current stage.
One of the best apps out there when you need to notify customers on order progress without emailing them. Daryl has been very helpful. It has helped reduce the " what is the status of my order? , "when will it arrive?" questions down 96%. I am very thankful.
Excellent, perfect for my custom furniture business with long lead times and changing schedule. The developer is extremely responsive which is fantastic if you need some help.
Love the little updates they have been making, This has really helped my business in sending automated emails to my customers.
Excellent addition to our store. Having a bespoke product, our lead times are quite long, i was spending massive amounts of time answering peoples requests for updates. These request have fallen by around 90% since instal. allowing customers to see where there order is up to without having to get in touch is a god send. The app is incredibly easy to set up and use. Any questions ive had have been answered very quickly.
Daryl and his team are a pleasure to work with. I’ve been working with Daryl for several years now, starting when I was first introduced to his Docamatic app. He’s always quick to respond to emails and consistently goes above and beyond to accommodate feature requests. I highly recommend both the app and Daryl’s team. I’m excited to see what other apps they develop in the future!
This app is incredible!! So simple to use and setup, and any questions we had the developer Daryl was exceptionally speedy and gave step by step help. We integrated this with our ERP system as we manufacture furniture, so we wanted give updates as to orders were started in factory as well complete. We did this by tagging the orders as they went throgub different trigger points. So far working like a charm and has cut down our customer queries on where there order is and when can they receive it
Great app and great developer. Solved so much for our business. Highly recommend!
This app is incredible! As a custom apparel producer, I needed an application that would allow me to communicate the various stages and delivery timelines of orders to my customers. StatusPro is the ultimate solution. It runs smoothly and is easy to use (though you need to have a basic understanding of Shopify orders, tags, etc.). Every time I think, "I wish there was a feature to further improve customer communication and order management," I dive into the settings and discover that the feature is already there, ready to use! The updates are excellent, and the support is outstanding. I contacted them once after more than six months of use, and they responded immediately with the perfect solution to my query. Highly recommend it to anyone!
The Absolute Best app for custom statuses. Its got all the features and logics a store may need for order statuses. Seems like its designed by someone who truly understand the need and use cases for custom statuses. Support for Daryl is AMAZING ! & super fast!
So far, it's been great. The support was next level and the developer gets back to you super fast and helps problem solve. Developer helped with some behind the scene features to make it even better/functional for our team. So so good. Would highly recommend. Great price, amazing support, totally fits with our brand.
The only thing that's even better than this app is it's support. Highly recommended if you want to manage and communicate a custom order process.
I’ve been using this app for my Shopify store and it’s been fantastic! Daryl has been incredibly prompt and helpful with any questions I had. The app is user-friendly, helps keep track of the status of each order with ease, and has greatly improved my store’s functionality. Highly recommend!
brilliant app, exactly what we were looking for. Support is awsome.
Amazing app with great service. Daryl and the team are so easy to deal with and go above and beyond to help answer any questions. Would highly recommend this app. Since we implemented StatusPro we're never had a message from a client asking about their order status, saving us so much time to focus on growth.
This app is seriously one of a kind. It works so smoothly and really helps customers understand where their order is for items that are on backorder. The customer service has also been incredible including make some minor tweaks to make it work for me. Thanks again!
Extremely helpful and fast responses! Perfect for our small business!
Great app to stay in touch on a personal level.
We're very happy with StatusPro. It has enabled us to keep customers informed about the status of their build-to-order products without adding much, if any, overhead by making it really easy to manage and transition from one status to the other. It saves us a lot of time by sending automatic emails with status updates. Daryl has also been a terrific help by implementing a feature that we asked for and is great in his communication. We definitely recommend StatusPro.
Absolutely terrific app that works extremely well for our needs! We need to keep our customers up-to-date on pre-ordered items as well as to update them once the pre-ordered items are on-hand & pending fulfillment. We also need to be able to have custom updates between our shipping & pickup orders, and in conjunction with a tagging app + Flow, we are able to automate everything & do just that. We love that it integrates nicely with the order status page, and it's also really nice to be able to write a public comment that can be emailed + be seen by the customer on the status page when we need to do so which is useful for mass updates (e.g. a particular item is delayed). It's also improved our in-store pickup app flow as you can generate QR codes unique to each order (which we put onto our pickup order bags) which are scanned to update the status of the order as complete. Daryl's support has been top-tier from the start, and every reply has been insightful into helping us to achieve what we were looking for. I searched far and wide exhausting most possibilities for our needs (namely, custom updates), and OSP was by a fairly decent margin the best option in terms of both features & pricing.
I've been using this app since May 2023. It is easy to understand, and works exactly as advertised. More importantly, these Developers offer A+ customer support. As any seasoned Shopify Merchant knows, so much of the value of a Shopify app comes by way of its customer support. After all, each of our stores are different. So app developers have to tweak their apps in response to feedback. I have contacted StatusPro on two separate occasions for issues that were particular to my store. In both cases the Developers responded promptly, addressed my issues expertly, and corresponded exceedingly well throughout the process. Highly recommended.
Support is amazing. This app works great. We use it in conjunction with another app for orders that does not allow the status to be updated easily. This app fills in the gap. Definitely recommend.
Extremely responsive to all requests. This has helped us with our workflow quite a bit, and increased transparency for our customers as we create customized products for them.
This is a terrific alternative to the W3 status app. Our team used W3 for years, but it wasn't very stable, and seemed to be getting less stable each year. The support from W3 left quite a bit to be desired, whereas the support & response time for StatusPro is quick, efficient and very accommodating to each store's needs. I highly recommend this app!
We love this App - not only does it use the native look and feel of status their support has been second to none. They've supported us with ensuring the right information is shown in the app and no support request has ever been too much trouble. Thanks again!
This app caters for the shortcomings of the basic Shopify order statuses and customer notifications. It's perfect for keeping your customers informed about the progress of their orders, and communicating order changes, delays, and due dates. Solves a lot of problems.
OSP is great! It was essential for us to be able to see different stages (status) of orders because a lot of ours orders contain service and maintenance as well as physical products due to the nature of our business. When we realised Shopify doesn't have the function we needed, we did a lot of research on the Shopify app store and OSP just stood out as it was exactly what we were looking for and on top of it the UX design was nice, clean and intuitive. We are grateful Daryl the developer created OSP! He has been exceedingly conscientious and responsive from right at the beginning to date. Some functions that weren't there before and asked him for, he created and added to the app in no time. To anyone who is umming and ahing, I would say try it and see for yourself. ;)
The App is working perfectly. Merchant like us who need multiple statuses for order and need to send email to customer has no option in Shopify. Thanks to Order Status Pro. The best part is we are also able to keep sending in multiple languages that we must need. The app team is very responsive and helps us with many of our important queries as well. Highly Recommended.
Thanks, Daryl! For a super smooth deployment and more importantly Customising it to our requirements and that too at with best in class turn around times! Simply Loved the product and experience of working with you and your team, keep up the good work. Also would love it if you can add a feature of sharing API's, particularly Trigger API's, so that we can start using it on Whatsapp and SMS platform for our customers
Hello, We found this Application after checking Like 7 Top Applications in the category. but None of them were what we needed. all of them missed a few features. and This app only had 10 Reviews. But we are blown away with the app. The QR code changes the Status of the Order. This is one of the Best Solution I have ever Seen. Support is Just superb There were Few things that needed to be changed in it. and he did that in less than 12 Hr and solved Our Problems. Which other apps had refused to do so. Overall this App is effectively making our 3 departments more Smart efficient. Daryl Shannon You are the Best.
i've spent ages trying to find a suitable app for what we need, Updating orders where orders may have different Journeys to others. This app has already worked wonders in providing our customers a better experience. Support from the developer is the fastest and most useful of any of our app developers without a doubt. He has went above and beyond even providing modifications to suit our workflow.
This app is great! It is easy to use and I love that customers can track the status of their order every step of the way. I have reached out multiple times to customer service and they are quick to get back to me and have helped me customize the app to fit my needs. Great customer service!
I give 6 STARS. This is one of the best app for order status that we have used for our website and we have tried many different apps. By far this is the best, with complete options and features to work with. When I had a question or needed help they helped right away and made everything i needed possible for me. 100% recommended.
This is it. The best order status app on Shopify. The customer service is incredible and quick. Has everything you could possible ask for in an order status app. This completely reshaped our production process with its responsive and intuitive interface. So, if your business manufactures your products in house this is a must have!
I have been looking for an app like this for a while. It is very functional and user friendly and the support has been fantastic! Quick to respond and very willing to help with our requirements. Highly recommended.
the app alone is great, but the customer service is phenomenal. There were a few features that I had asked could be incorporated and they were all done within a few days of asking, sometimes the same day. Daryl has been amazing to work with! The app does exactly what I needed for my business. Couldn't be happier.
Great great app exactly what our store needed to take it to the next level. We had a couple of questions and they got back to us really quickly!
