Dissent Pins
United States
Reviews (13)
I've used this app for many years. In the past few weeks, upsell payments stopped being captured completely - every order has an upsell, but no payment. The developer claims they cannot troubleshoot or do anything about this. Unless you want to process all payments manually, look elsewhere.
Developer reply ·
Sofia from Zipify Apps Support here! 👋 I'm sorry to hear you've run into this issue. For this issue resolution we recommend reaching out directly to Shopify, as they will be best equipped to assist you. We've also sent you a separate reply with more detailed information. We look forward to hearing from you!
Easy to use and the customer service is fast and helpful!
Developer reply ·
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
I had a question as I installed this app and the helpdesk was lightning-fast – everything was answered in minutes!
This app works great, and the customer service is top notch! We've been running tests with ABConvert for about a month and we're learning a lot.
Easy to use, does exactly what it says, and Tom is quick and helpful with any and all customer service issues! Update: We switched themes and Tom was quick to help me figure out how to get the new one to work. Plus, new features make this app even more valuable for our store - helping us highlight and feature items and collections without needing to edit any theme code. Well worth it!
This app helps make our reviews stand out, and managing our reviews is easy and quick. Plus, the customer service is excellent!
This app is great - simple to use and produces great results, but the customer support is the thing that really stands out. I ran into a minor glitch and the Hypervisual team was responsive and clear and helped me fix everything quickly.
This app helps us keep our orders organized, which helps us interpret our sales figures more accurately. The big thing to note: their customer service is great! Questions answered quickly, troubleshooting done thoroughly, and helpful suggestions all along the way.
Developer reply ·
Thank you for the review! A great use-case for Order tags :)
Update: After the SputIT team requested access to our Shopify store to update their app, the app started showing many items in our store as sold out that had plenty of stock, including items that had never been set up for pre-order. The developer took no responsibility and suggested that we ask all customers to clear their cache in order to solve the problem.
Developer reply ·
We are most grateful that you took time out of your busy schedule to leave us a review. Please feel free to get back to us if you need further assistance. We are here to help you any time.
I was having all sorts of trouble with my Facebook Pixel so I installed this app. I'm glad I did – it's the best app I've installed this year! First: It just works. But as importantly, the video walkthroughs for installation and throughout the app are clear and thorough. Plus, customer service is responsive and clear (and patient!). All around, a great experience.
We've been very happy with Ultimate Special Offers – it lets us offer a lot of different options for discounts and works quite smoothly. As important, the customer support is quick and helpful, that makes a big difference.
Holy cow! We've tried almost every wholesale app out there and none come anywhere close to Wholesale Gorilla. First of all: it works, it's easy to use and it's intuitive. Installation was easy and quick. Second of all: the customer service is fantastic. Whenever we faced problems or issue, the response was fast, clear, and helpful. We use dozens of apps - this one is my new favorite!