Papasplatz
Germany
Reviews (13)
Very attentive support and a helpful team
The new pricing model with pay as you go will skyrocket the cost per month for Loox once you scale with the app. A review app that charges us up to 1000$+ per month is just ridiculous.
Developer reply ·
Hey, I’m sorry to hear that the recent charge came as a surprise. We do our best to keep our pricing as transparent as possible with all details available on our website, Shopify listing and within the app. Our goal is to provide high value with tools that help you attract new customers, increase conversions, and encourage repeat purchases. I’ve reached out via email to go over your plan with you and answer any questions. Please feel free to reply whenever it’s convenient - we’re here to help! I’ve reached out to you privately through your email and continue this conversation.
Since the app got bought by AMP its value for merchants has fallen significantly, the focus is more on upsells and additional apps rather than getting maximum value for merchants, the app loads much more slowly, and certain features such as benchmarks simply no longer work. In addition, the new prices are extremely high compared to the old ones.
Developer reply ·
Hey - it's Karri the founder of Lifetimely here. I've contacted you through our support and seems that we are able to find a technical solution for this tricky issue! Best, Karri Founder
Okay App with very minimal options to customize the process, furthermore for larger ventures there are a lot of smaller costs that are added on top
Developer reply ·
Thank you for taking the time to share your feedback with us. We sincerely apologize that your experience did not meet your expectations, and we appreciate you bringing this matter to our attention. We value all customer feedback as it helps us identify areas where we can improve our services. We do understand that you are looking for the customization on the Returns page and we have already forwarded your requirement to the development team. One of our experts will be sending you an email in order to get this sorted for you. In the meantime, if you require any additional help, please let us know. Our ‘Support Team is available 24/7 to provide you with assistance and resolve any concerns that you may have either via live chat or you can email us at support@aftership.com Regards, Team AfterShip
Very good app with helpful support.
Good support and looking very promising so far, functions that the native Google Integration was missing. Turns out the app works perfectly for everything we need.
Good customer support and very good tool for the retention rate of your store. Feels smooth and powerful to use.
Devs integrated me a custom sales tax solution, very important for EU Business. Thank you guys for helping!
Everything seems to be working very smoothly! If all trackings will be added this smooth in the future this app is a 6/5 stars :-)
Developer reply ·
Hi Papasplatz, Thank you for taking the time to share this positive rating! We will make sure to share this with the team to let them know to keep up the amazing work. Feel free to contact us if you have any questions. All the best! Kaylee - Omega Team
great that we have a one click upsell for standard shopify checkout now...............................
The Support on this app is crazy good. Recommend 11/10...............................................
Developer reply ·
Appreciate the review. Contact our Customer Support Team anytime, we're always happy to help. Thanks for choosing Bold.
Very Very good Tracking App, i want to point out the Tracking Page, wich fits to your Theme and seems very trustworthy to Customers. We have very less Paypal Cases since we use the App. Support is very responsive
