My Store
New Zealand
Reviews (30)
as a complete novice, it took me a little bit to get my head around.. but with the live chat it was completely manageable !! the video tutorials sent were game changer!
Great help from Gourav A++
Great customer service. Abby is super helpful! Recommended
I have recently received my order and i love it. I found my product according to the description. Yesterday i applied and it lasted 12 hours.
Sean was extremely helpful in helping me with my request (removing branding from banner). Thank you.
Developer reply ·
Dear My Store, Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com
Fantastic service from Emma. She solved my issue seamlessly with fantastic communication and sincere willingness to help. Very thankful for the step-by-step instructions of how to build a form, edit and change details, through to connecting it to my shopify store. Thank you, team!!
I have had terrible problems with the app and there is no response from the support team after many days. Don't waste you money.
Developer reply ·
Thank you for rating us! 💜
Sheldon is super helpful and kind. hes the best support ive had through this app
Developer reply ·
Hi My Store, Thank you so much for taking the time to share your kind words! 🌟 We’re so happy to hear that Sheldon was able to support you well and that you’ve had such a positive experience with our app. Your feedback truly motivates us to keep improving and providing the best service possible. If you ever need further assistance or have any suggestions, please don’t hesitate to reach out—we’re always here to help. Thanks again for your trust and support! Best regards, Sheldon Beae Support Team
excellent app easy to work. highly recommend it to anyone looking to get it. great customer service. good job!
Quick, easy and efficient. Helped me with my problem with ease.
Developer reply ·
Awesome to hear! Thanks for loving our quick, easy, and efficient support. We’re here to make problem-solving a breeze! 😊 - Kevin & Nova Apps Team
Very good app/page builder in general. There could be some improvements/guidance/instructions on implementing custom data on GemPages vs. native Shopify so I was considering giving 4 starts with that in mind. However, the GemPages support team have been nothing short of exceptional helping me. I would recommend GemPages as a page builder for Shopify to anyone considering.
Technical support was very helpful
good
Developer reply ·
Thanks for your review! 😊 We're happy to hear you like the Request a Quote ‑ Hide Price app. Let us know if there's anything else we can help you with! 👍
Easy to use and the customer service is excellent. Brian helped so much with importing reviews from an existing site which wasn't the easiest, but with his help it was quick and saved me a lot of time. Would definitely recommend
Fast and Friendly Customer Service and helped with all my enquiries and made suggestions to solve my quiries, very happy!
Awesome free app, great customer service reps. highly recommend
very helpfull and patient
Developer reply ·
Hi "My Store"! Thank you so much for your review! We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems 🙂 Please feel free to contact us again if you need more help! AutoDS Team
This app stands out with its sleek, modern design that beautifully showcases your work. The app is incredibly user-friendly, making it easy to build and update your portfolio. What truly sets it apart is its exceptional customer service; the support team is responsive and provides thorough assistance. Overall, it's an excellent choice for anyone looking to present their work professionally and effortlessly. Hello there, Thank you so much for your wonderful review! We aim to continue providing excellent service and are thrilled you've chosen our app to showcase your work :) Thank you for your trust and support! Best wishes,
Great customer support and the product works
I didn't use the app (didn't suit what I needed, which is specific), but the app developer reached out and tried their best to help.
Developer reply ·
Dear Sir/Madam, We are truly sorry that we couldn't meet your needs this time. We understand how important your specific requirements are, and we can easily address them with a simple one line of CSS code. This will ensure your store performs optimally by using the theme's font without any unnecessary duplication on our end. Thank you so much for giving our app a try. We genuinely appreciate you reaching out to us and wish you the best of luck with your store. Warm regards, Rita Cartylabs Founder
Best customer service ever, the team spent quite a bit of time on our specific requests getting things looking sharp for our run coaching business. Even when one thing was taking a while they kept providing updates along each step. Gives me a lot of confidence going live :-)
Developer reply ·
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
Easy to use and lots of very good reviews for all the products
This Ap instantly solved my issue of not being able to get a clickable link to trigger my pop up in the announcement bar. The customer service was also fabulous when I had questions. Highly recommend these guys
This Ap has solved all of my product customizations in one go. Super easy to set up different profiles which are unique to certain products and the customer service/technical help is next level. I am so happy I found one thing that will do everything!
