Telescopes Canada

Good but would be great if you can embed scripts for complex tasks

So far works quite well for us, quick support and a lot more features than we had on our past chat system. Looking forward to seeing how we can leverage the AI chatbot to help with support responses.

Boxify solves many of our issues that we weren't able to solve in any other way as simply or cost-effectively. We needed a solution that could easily handle shipping quotes to customers on Shopify for multiple box shipments and especially for single SKUs that contained multiple boxes. This alone has saved us a lot of pulled out hair (and expense for incorrect shipping quotes from Shopify and couriers). Boxify also calculates and passes recommended box sizes in the Shopify order notes, which helps us greatly speed up the packing process, and has a lot of flexibility around different shipping zones, adjusting shipping rate quotes, etc. Dave @ Boxify support is absolutely fantastic, he's helped us several times with shipping cost or process mysteries (it's never the software's fault, usually us or a courier doing something weird) by digging deep into the issue and recommending solutions. We can't recommend this app enough. It's our "If we only could have 1 app, this would be it" app.

We've been looking for an app like this for a very long time! Every other app we have tried for scheduling sales has fallen short in one way or another. This app does exactly what we need it to do! The ability to set sales pricing by individual SKU and then set them all to go live at a certain time. Seems simple enough but this is the first app that's been able to do it in a way that works perfectly.

We use this app daily, it makes predicting what inventory we need to order much easier and saves a lot of time. It's a swiss army knife of inventory functions. The support is excellent, Jansen and Kate have been fantastic.

We've been looking for pre-order software that fits our needs for quite some time (and run into many that did not), this one looks fantastic and is working well for us. Support is excellent, Jolo has been very helpful in getting us up and running quickly.

We like this app! It gives a vastly better search functionality experience to our Shopify store customers and provides some extra features like recommended and related products that are actually on-point, in the past with Shopify or other apps the products chosen have seemed very random and not as useful. Alex was very helpful and knowledgeable and was always willing to look into and answer questions for us.

Works very well and the support is fast and very helpful. We needed a little help getting it working in our theme and support quickly got everything set up. UPDATE: Had some challenges with a few apps after updating our theme to a new 2.0 Shopify one, Avinash was very responsive and modified the code for Now in Stock to work as we wanted it to, very impressed!

We've just started using this app a few days ago and have already found several ways for it to handle tasks that were impossible out of the box with Shopify or took a long time to complete. Best app we've seen in a long time! Support is fast and very helpful. Update: This app has been crucial in adding automations that keep our business running, notifying customers of back orders, notifying us of stock issues and correcting them, etc. Extremely flexible. If we could only keep 2 apps, we would keep this one (and Boxify to make up for Shopify's box dimension shortcomings).

Need on Desktop: Ability to search chats (a must) Relabel chat headings (this was there before but can't find it now?). Super handy to be able to add a customer name or note there. Save images with an extension, have to rename them every time right now to open them. Bulk manage chats (archive etc) Expire old chats after xxx days Also need to be able to sent the chat to the customer in Email afterwards like Shopify support does. Thanks

This app helps us provide a down payment service for expensive items that are on back-order, which is very useful for us (and our customers). Vipin was very responsive in helping us get set up and working.

Yotpo is the top reviews app for a reason, it works well, does what it says it will do, and provides a lot of functionality for us. We tried a few and settled on Yotpo. Support is fast and excellent - thanks Ronel! :) As we grow we'll continue to use it and explore more features.

Infinite Options saved me from losing a lot of hair with how easy it is to add conditional options to products. Matt is very responsive and helpful in customizing to make things perfect, big thanks!!

I had some trouble getting the app working at first using no decimals but support connected to my store and sorted it out. Works very well!