Advanced PreOrder‑ Partial pay
by Shine Dezign Infonet · launched
View in Shopify App Store ↗Reviews (163)
Great app. The support is fantastic! Especially Kawaljeet! Been using for a few years now.
Dealing with this app has been a total nightmare. They have applied changes to our live website theme that made the 'Add to Cart' button not visible on the product page, causing us to lose $$ in a day! Now, we need to spend extra money for an expert to retract what they did. Also, it's been weeks of going back and forth with them trying to set up the app, and we have not achieved anything! Installing this app is very disappointing and a total waste of time and money. Never again.
I encountered a tech problem recently and the person who was in charge of my case, Kawaljeet, was really helpful and responded to me nicely and promptly. It's a useful Pre-order app and accommodates the need sufficiently. Try this app and you won't regret it. -- After a month I found another bug with this app regarding mixed orders. When the buyers purchase pre-order products and in-stocks together, the app can only split the payment on the first product that is put in the cart. The app does not give me an option to correct the balance amount, so it becomes a big problem to me. Keeping collecting wrong balance amount makes more of my workload because I have to communicate with buyers back and forth. Worse than that, it makes my store unprofessional. No one in this team help fix the bug, but on the contrary, keeps telling me everything is fine with their demo store and they never notice this from other users. So I will have to look for another app and do the migration, which is painful. The app provides many useful functions as usual, but there are glitches and bugs always happen sometime and somewhere. I am just tired of it.
This is the only app I could find that offers partial payments on pre-ordered items. To comply with regulations and payment processors, this is a must-have for any US store that offers pre-orders that will ship later than 30 days after purchase. It also allows mixed carts, which is great and helps with conversion and upsell. I had an issue with my first item setup, but their customer service team was very responsive and resolved my issue within hours.
Great app for our store for back in stock and pre order offering and very fast and good customer service.
Simple. Easy to follow. Needed minor design changes and Vipin was very helpful in a timely manner. Thanks.
I highly recommend Advanced PreOrder-Partial Pay for any Shopify store looking to streamline their pre-order process. The app is easy to use and has a range of useful features, including partial payments and customizable pre-order messaging. The customer support is also excellent, with prompt and helpful responses to any questions or issues. Overall, a great app that has helped improve our pre-order sales and customer experience. 5 stars!
These guys have been amazing. I am very specific about things, and they have always resolved minor issues fore very quickly.Great app and great support.
I am really satisfied with this app. It is such a great payment tool. The customer service is great and is always friendly, available to help me with the queries.
Developer reply ·
Thank you for your kind words! We're thrilled to hear that you're satisfied with our app and that our customer service team has been helpful. Your feedback is valuable to us, and we look forward to providing you with the same great experience in the future. Best Regards, Shine Dezign Infonet Team.
I've been holding out on writing a review to give this app its chance to screw up...it's been several months, and a handful of orders with absolutely no issues whatsoever. I'm very happy with the product provided and more importantly the customer support when I needed it. Very happy so far.
Developer reply ·
Thank you for taking the time to write this review and sharing your positive experience with our app. We're thrilled to hear that you've had several months of successful orders and no issues with our product. We take great pride in providing reliable and efficient service, and we're glad to have met your expectations. We appreciate your kind words regarding our customer support team as well. If you have any further queries or feedback, please don't hesitate to let us know. We look forward to serving you in the future! Best Regards, Shine Dezign Infonet Team.
App works perfectly and allows us to sell out of stock products in anticipation of their arrival. Customer service is excellent, responding in less than an hour, and answering all of my questions and addressing my issues.
Customer service is great , any issue they are there to fix , had a issue that left me frustrated and they were able to fix in under 5 min of losing into my site
Great App, helpful support. We had some issues, but team was really here for us, would recommend to others.
Big shout out to Vipin! This guy is an absolute dream to work with! I can highly recommend this Advanced PreOrder app. I compared this app to 5 or 6 others in the Shopify App marketplace, and this one seemed to tick most of the boxes - so I gave it a go. It was excellent out of the box, but thanks to Vipin's great work the functionality has got better and better! Product: 10/10 Service: 11/10 Keep up the awesome work, Vipin and team! :) Andy Red Candy Director
Developer reply ·
Thank you so much for the amazing review! Looking forward to great pre-order sales for your business. Best Regards Shine Dezign Infonet Team
Awesome technical service. Vipin was very thorough in helping with my query. They even readded some deleted code (my mistake) and also added extra code to help ajax filters load. They are always responsive and will help you solve your issue. A more thorough FAQ would also help solve some of the questions but otherwise is very good and works basically straight out of the box once your settings are set up.. Thanks heaps Vipin Kind Regards - Relove Oxley Team - see it in action on our site https://shop.reloveoxley.com/
Easy to use, great friendly & quick support when needed. I am not using the pre-pay function but works great if you don't want to miss a sale due to an item being out of stock.
I Highly recommend this app! The team is always available to fix any issue you may have with the integration. I was looking for a solution like this to make preorders with partial payments and the app works perfectly. I can't wait for future features of the app, like send notifications to customers in bulk for an specific preorder, as the team is always working in future releases! At the moment I'm very happy with the app.
I have been testing this app for a few weeks now and all I can say is, if you are looking for an app that has partial payments for your pre orders, look no further because this app is a MUST for your Shopify store. I have tested so many different apps on the market and none of them came even close to how well-built this app is. For starters, the layout is very simple, you can easily get your pre-orders running in minutes, if your store relys heavily on partial payments such as mine, this app is built 100% for that. I had a slight issue where the text of the partial payment was clipping over my review section on my product pages, Vipin was easily able to fix this. The support team are very friendly and easy to work with. Words can't express how easy this app has made my life so thank you for making a simple and easy app to use!
Developer reply ·
Thank you so much for the amazing review! Looking forward to great pre-order sales for your business. Best Regards.
Needed to deploy the app on my site really quickly. The app was easy to setup and the support was quick and very helpful.
I deeply appreciate the help extended by the support team. Vipin was so helpful and was able to resolve our concern.
Recently installed the app for an upcoming launch of new products. This app has given us flexibility to offer pre-orders & Coming soon feature for out of stock hot items with a long list of customers waiting. But what is most laudable is Vipin and his superb customer service. Never once made us wait a long time to reply to our queries regarding set up of the app. Thanks Vipin & Team! All the best to your company!
This app really helps to grow business and order volume. Nicely build app and all settings and configurations are easy to use. Support staffs are very responsive. They are ready to help in case you face any difficulty or issue. Very Impressive.
This application is vital for generating pre-order or pay in instalments syetem. The team support users very kindly and swiftly, therefore they will be essential pertner for your e-commerce businees.
User friendly but even when I got stuck ( user error 99% of the time ) Support is super quick and helpful. Have looked at other preorder apps and nothing compares. Solid year of use and rely heavily on it to operate our business at Mad Pinball.
We use this app to allow our customers to pre-order products and at the same time provide them with the option of splitting their payments in 2. It does this very well and also provides useful personalisation settings to offer a better, more tailored experience to customers. When one of the functions was not working as we would have liked they were quick to analyse and provide a suitable solution.
I needed an app that would do both preorders and partial payment. Tried a dozen apps, and all were deficient in some way. Advanced Pre-Order is a lot more polished than most preorder apps, has simple straightforward pricing, and the support I got from Vipin is just amazing. Never had to wait more than an hour for a reply, questions were promptly and courteously resolved—all that before I paid them a single penny! I'm a happy paying customer now.
Developer reply ·
Thank you so much for the amazing review! Looking forward to great pre-order sales for your business. Best Regards.
Great app for preorders and backorders. I had some issues but they were quickly resolved by Vipin's support. After many months of using the app, support has always been helpful when I needed anything fixed. Recommend
Seems like it would be great if all you were doing was pre-orders. Using it with any type of discount doesn't work at all so it fails for my needs. Support says it works fine with coupon codes (and automatic discounts aren't supported) but on entering a discount code, app reports discount is invalid.
Developer reply ·
Thanks for your feedback. Every comment is really valuable to us. As we have explained in the previous email, that we are not sure of another third party discount app's compatiblity with us. They operate in accordance with their strategies. We have added every possible option in our app, As API has many limitations, but we also try to work out of box. Additionally, we stated the compatibility of the app with partial payment coupons in the global settings of the app. Our staff is always glad to assist merchants with app setup and activation. Every message, email, and support request will receive a prompt response from us. Throughout business hours, we are accessible 12 hours a day. Shine Dezign Infonet has more than 250 five-star reviews, which I think shows how dedicated our support staff is. Whether it's a free app or a paid one, we are always delighted to offer assistance. Sometimes things just don't go as expected (especially compatiblity with another third party apps) but I think we deserve a chance to help you to rectify the problem you had and provide you with a great service. As you're an entrepreneur yourself, I hope this resonates and you will consider using Advanced PreOrder(Partial Pay) for your business. Best Regards.
I love this app it works really well for my store, which uses a partial pay approach for customers wanting to test my products. The team and SUPER helpful and always respond quickly. Highly recommend
Has been a fantastic app! Highly recommend. If anyone is wanting an app that can auto fill a product in the customer cart then this does it. Very nice.
An app that truly does what it needs to do. Support is always on hand to help and to sort any issues. Thanks a lot guys!
Vipin was awesome at helping me get the app to work properly on a 3rd party Theme. We didn't even have to involve the developer which has never happened. He was professional and efficient and knew the urgency of getting the app up and running. This app is amazing if you are looking away to take preorders without a bunch of personal time tracking the information needed for preorders.
Easy to configure the apps and the support team is really helpful every time there is an issue and manage to resolve it fast! Great job team.
I have just started to use this app on my store and it has proven to be invaluable to me. I am not very technical minded and have particularly impressed by the support I have received to my countless emails looking for help . Vipin has been so helpful and patient with me. I would highly recommend the use of this app.
Developer reply ·
Thank you so much for the amazing review! Looking forward to great pre-order sales for your business. Best Regards.
I actually couldn't be happier. This app was exactly what I was looking for, incredibly easy to use and install. I was looking for something for preorder with the ability to take a deposit and this app is perfect. The developer could not have been more helpful when I had an issue.
Great app. Even better Customer Service. They helped me out and clarified what I thought was an error, was just a feature that could be toggled on and off. Very fast communication as well. Highly recommend!
Developer reply ·
Thank you for taking the time to share your thoughts with us and the rest of the community. We're grateful to hear that you're enjoying with Advanced PreOrder(Partial Pay). We appreciate you taking the time to provide us with feedback. We wish you and your business the best of luck!
5-star support!! These guys really worked hard to make sure I understand what's going on and fixing the problems, which is something that I really appreciate.
Exactly what i was after, includes various pre order options and really helpful with support. Would recommend.
This is the best app for preorders and partial payment. They have also the best customer service. I have received excellent support from Vipin Garg. There were some compatibility issues because some of our products have custom options and Vipin was able to help me fix them. I fully recommend this app.
We have tried several preorder apps prior to Advanced Preorder with limited success. Advanced Preorder integrates much more seamlessly with our theme (product page, shopping cart, etc.) and provides a large number of configuration options so the app works the way our business needs it to. The app has a short learning curve (we setup our first preorder products in just a few minutes) and is intuitive to use. We did have a question or two initially; however, Vipin was very responsive and helpful.
The team are excellent and respond well to issues and even requests for changes and improvements. The APP has good features but also needs improvements but the team are responsive and have made a few improvements already
Easily the absolute best pre-order and initial payment app on the store. I moved from a different pre-order app and Advanced PreOrder is just perfect. It does everything so well, constantly adding new features and the support is amazing. Also want to thank Vipin for his fantastic support. Has always answered my questions and helped with any support queries so quickly and efficiently. Honestly, the absolute best app for pre-orders. No need to look at another app.
We received excellent support when setting this app up for our website. We have some products with custom options, but they helped us implement these, which I am super grateful for! Thank you
Works flawlessly. Only issue was we were trying to use the pre-order feature with the free trial and could not get it to work. We could only get it to do a coming soon. Got on with support via Team Viewer and he fixed it right away. Just needed to pay for the package (which is very affordable). Support hours are weird if you live in the US, but very quick and responsive.
First of all, the app itself is amazing and does exactly what it says it does. But the customer service is OUTSTANDING. I had an issue over the weekend and I had two team members working all weekend to fix it! I will be recommending this app to everyone in need of it.
We have multiple stores where we need to manage pre-orders and this app is by far the best out there. Shikha and her team are very professional and open to any changes that we need to improve the app to suit our processes better. I absolutely recommend it.
This is the 3rd store we install this app on. Shikha and her team are great to work with and have accommodate all kinds of changes and tweaks we requested in order for the app to work better with our internal processes. Totally recommend.
Customer service helped us right away with super fast response time and behaved very professional. Could not be happier.
By far the best customer service out there!!! The app works great and is easy to set up. Had to contact support and the response time was amazingly less than 1 hour! They were very helpful and fix the issue quickly. Highly recommend!
Excellent App - Excellent customer Service! Thank you Vipin for your speedy help! Looking forward to using this app with my site!
Great app, I was looking for a pre-order status since we build our items on order basis. Incredibly fast response time from the author with hints and suggestion even the app is quite symple to operate.
There's been a few small bugs, but they have been very quick to fix them for me. App definitely helps with Pre-Orders!
This app responds perfectly to what I need. Even though there are some little issues, the client service is really active and reply very quickly to my request. I'm quite satisfied with them
Just started to use the app - had a couple of challenges but support team is amazing and response was super quick! Brilliant for a free app and does what we need and looks good too! Thanks for your help today Vipin.
Excellent customer service, answered all my questions quickly and willing to help. Unfortunately this app didn't work for our business model we needed more than what the app offered.
Updates: They changed the name of their server, https://secure.gatewaypreorder.com/ - so that's great! Thank you for this. App is running smoothly to date, no hiccups. Thanks guys!
Developer reply ·
Thanks for your patience and support . We are happy that you are enjoying using our app .
This app helps us provide a down payment service for expensive items that are on back-order, which is very useful for us (and our customers). Vipin was very responsive in helping us get set up and working.
Great app for your preorders. Our customer love the partial payment feature. Super fast response from the tech team too.
This is a good app, and also working fine. The support team is very help full, reply immediately, listen you every query and solve you problem.
App works well, easy to set up, and the support is helpful and lightning-fast. Highly recommend if you need to offer pre-orders.
This app has helped me set up preorder buttons throughout my site. There was some compatibility issues with my theme (Blockshop) and the support team was able to fix them. I usually get a response from support within 24 hours!
Shikha and her team are extremely helpful and professional. We've asked for numerous custom tweaks in order for their app to match our website and ways of work and they've responded positively to each one. I fully recommend the app and most importantly the team behind it.
Developer reply ·
Thank for your feedback and recommendations! We are glad you love our app and services :)
Installed but shown error, tried to contact support, but email and phone can't get though, don't know if this app still available
Developer reply ·
Hi , Thanks for the feedback , really sad to hear that you had the issues with our app, We had sent you an email and also scheduled call in regards to your queries. As mentioned in your email , your requirement is not what our app follows but believing in Customer Satisfaction , We offered to create custom feature but didn't heard back from you . We would be more than to assist you with any issues you face and our technical team is always available to assist.
Great app & even better customer support! Vikas helped me at 2am his time in order to provide me with an issue on my store. Very helpful & happy! Recommend highly for a pre-order app! Had issues & Vipin spent hours figuring it out with me. The support team on this is unmatched! Amazing App & a must have for all stores!
Developer reply ·
Hi, Thanks for the positive feedback , we at shine design work relentlessly to provide optimum products and world class service to our clients. Our motto is Customer First and we would be more than happy to assist you more in the future. Thanks again for being our valuable customer and looking forward to serving you as long as possible. Thanks and regards Team Shine Dezign Infonet
Great app and great customer support! They help me installing the app and fix all the problem i had
Support was very quick and friendly. Assisted me in setting up a presale for my store. Would recommend for people who are doing presales.
Just installed this app and I am very positive so far. Easy to understand with many usable features. The things I didn't understand I asked their support team about and all was fixed and explained to me very quickly and friendly.
Vipin and the support team have been great in responding to my questions and helping me troubleshoot some issues. Since we've downloaded the app, they've also made new improvements to app.These are both great signs that this company cares about their customers and the quality of their product! I look forward to seeing what new features they add next.
Amazing support!!! Everything you need in an app but with great support which in my opinion is the most important!
Wow! This app was super easy to install and configure. The team at Shine Dezign was extremely responsive to our questions and helped us to get up in going in no time. And it's feature rich! I had no idea that it had a "Notify When Back in Stock" feature. We're just beginning to envision how the app can help us on many fronts. Thanks Shine Dezign!!
The app is great, good functions and easy to set up. Really good and quick customer support! Vipin is really helpful. Thank you very much!
I have used a few of the larger preorder apps on my store before and after many issues of the app breaking down I decided to swap to Advanced PreOrder and I cannot be happier with my decision. The support team in prompt and actually reads my email and addresses the issues going above and beyond to help! Their app is extremely well built and easy to use as well HIGHLY RECCOMENDED
We are so pleased with the app - we were looking at a few options but this app provides everything we need and we were really impressed with the design and the company, one of the more established in the app store. Vipin has been super quick to respond to the couple of questions that I had, and helped me expertly and quickly. Thank you! We now are excited to take Pre-orders! I recommend this app over and above the others like it available.
Great app and great support at 2200 on Friday night you can't this type of services. If you need to take pre-payments from a customer this is the app for you.
Finally, I found this app. It's a very user-friendly app. It's really a big help for us especially the partial payment feature. It really solved our problem. The technical support team are very helpful and responsive. A special thanks to Vipin & Vikas.
We use it only for the Partial Pay feature and it works well! The support is also very helpful, that makes things a lot easier if you run into any trouble,
I used to use this app to do the partial payment for our preorder product, it worked well for now, and they responded so quickly and really solved our problem. The only thing that would be better is if it can set up the preorder message on the button will be great, like shipping date, so that customer will know some necessary information.
Technical support Team is very responsive, able and pragmatic. A big thank especially to Shikha who helped us a lot, and answered all our questions. The Advanced PreOrder App is easy to use, as much for the seller as for the customers.
We used this app for pre-orders to launch a new product. At first we had issues with it but the dev team was great. They were able to get everything working and looking like how it should. The only thing I would want them to add is sending out batch emails when the product is back in stock. We will use this app for our next pre-order launch for sure.
I'm so glad I found this app! The customizations you're able to add out of the box are great, and Vikas and his team were really helpful in making some custom modifications to our site to fit our products. They are super responsive if you need assistance! I would recommend this app.
After the suppor twas fixing our issues, the app is working perfectly fine. Competent and fast support. Would recommend testing it.
I wanted to use this app because of is ability to take deposits on pre-orders, I haven't been able to find another that does. I never got as far as testing that part out. I had two main problems, firstly, the app resets "Continue Selling When Out Of Stock" on products, so if you are drop shipping anything, you can't sell when you have 0 stock. The second issue was page load speed, according to Lighthouse the app was adding a second to product page load times! This could possibly be a clash with another of the apps I use, but I'd suggest you keep an eye on it. Otherwise, bulk edit were limited, even on the paid version, and didn't always "stick". The app seemed a bit buggy, especially compared to others I've tried. On the upside, the developers were quick to respond, even on the first of January. **11th Feb - Update to this review of 12th Jan & downgrade from 2 to 1 star** I installed and removed the app well within the 3-day trial period. When I uninstalled the app, I emailed support who confirmed I wouldn't be charged. I *was* charged, and $22.99, not the $17.99 the package I trialled cost. I emailed the developers who kept asking me to remove the update review and told me they would have to contact management to authorize the refund. I'm quite sure they had no intention of giving me back the money they wrongly charged me without me giving them a good review. Eventually I gave up and contacted Shopify support who were excellent and got the refund for me. Even after all this the developers asked me to remove the review which I think is a fair representation of my experience.
This app does all that I need it do and has a very user-friendly interface. The support team has been very friendly and quick to fix any issues. Great work!
Unfortunately the app caused problems with my website, my mega menu stopped working, the add to cart button also wasn't there, the developers were trying to help but unfortunately with different issues over 3 days it was not worth continuing with the app, I deleted the app initially within 8 hours of installing and opting for the higher level, then reinstalled the free version so developers could try and fix the problems and was charged $17.99 NOT IMPRESSED
Developer reply ·
Hi , Thanks for the feedback , really sad to hear that you had the issues with our app, However our technical team worked hard to resolve your issues , when you reached out to us. We would be more than to assist you with any issues you face and our technical team is always available to assist. Customer Satisfaction is our motto and would do anything to keep our clients happy. Thanks
This app is exactly what we needed for pre-ordering and collecting partial payments. The configuration and setup was a challenge but the developers are working on making improvements and were responsive to us. Glad we found it and it was very helpful, would recommend trying it out!