Nutracelle

So far Appstle has been SO great! Both in functionality and their support. We had a minor issue (our website caused) and they fixed it up quickly with next-to no down time on our end. We're a huge fan of how user-friendly both their app, and the customer portal they provide, is!

UPDATED: We have been using Judge.me for over 4 years now. We have tried almost all of the other major options and came back to Judge.me - we simply love everything about it: 1. It does everything you need at a reasonable price. 2. They have excellent customer service. 3. They have documentation that is correct and easy to find, so you can make the changes you want yourself. 4. The app works properly. 5. It plays nice with other apps, and integrates with the tools you need. Honestly, I wish every app development company would look at Judge.me as an example of how to do a good job. The only feature I wish they had was a function for customers to review blog content. The other apps are either ridiculously expensive or they don't integrate well. Judge.me does both, and it does it well.

LOVE!!! We have tried and tested every bundle app out there and Bundable does exactly what we need! It's simple, it works and the customer support has been fantastic! We had a question about line items showing in the order details and they are already fixing it for us. I'm so thrilled we found Bundable and customers are already using it and commenting on how easy it is to build their own bundle :)

Skio has been the solution we wanted all along for our subscriptions. Not only was the migration from Recharge to Skio seamless, both the customer back-end and the admin back-end are incredibly user-friendly, straight-forward, and the entire app is well maintained. Kennan was a HUGE help and answered our questions promptly, and has continued to maintain excellent service. We'll be Skio customers for a long, long time!

Recipe Kit has been an incredible app for Nutracelle. We've seamlessly moved recipes over, and thanks to the easy-to-use platform, we're getting more views plus everything just looks better! They have the best customer service and any requests we've made have been responded to promptly, and met! We're very happy.

We're fairly new to Rise, but so far we LOVE the service! We have more options than we had with our previous loyalty apps, and bonus: their customer service is super great and fast! Very helpful! Highly recommend :)

Awesome support and it does exactly what it needs to. Love it! I don't know how we lived without it before.

So far, so good. Team is very responsive and helpful. Ads are working. We'll continue to use and monitor.

So far so good. We wish it integrated with ReCharge, but it's easy to set up and seems quite functional.

So after paying $470 USD a month for two years, I made an error and accidentally set it to remove all customers who opened their emails zero times in the last 180 days. It actually removed all customers who opened more than zero emails in the last 180 days. So, I contacted customer support for a backup or restore to find out there isn't one. I had backed up our list before removing BUT all the data analytics are gone, so there was no way to sync people back into their proper flows. What kind of tool doesn't have a backup to the previous day? I get that I made the error, but this is simply crazy. Also they really need to improve the build features of the emails. It is 2019 now, not 2014.

Update: I gave it one star because I left a 5 star review for another app that costs 10x less a month and has far more functionality than smile.io does. I wish they made a loyalty app. There really is no excuse to charge companies predatory pricing for basic functions. We had previously given it two stars as it does collect points and integrates with the apps we require. We needed the API, so to get that functionality it is EXTREMELY expensive. We are paying $600 USD a month (I understand to get the API now it's worse - starting at $1000 USD a month). We'd switch to another tool in a heartbeat if it could sync with the apps we require. In this day and age, to 'firewall' integrations & API's is just not playing nice. I hate that it has a pop-up portal for the points. We already have a customer support one, so it is confusing for customers. The customer interface is also not nearly as customizable as you'd expect for the price. We should have full branding control at the price we pay. We should be able to control the portal & make it page, or embed it in the customer account page. I also wish the points were fully integrated into the checkout for single & recurring orders, with prompts and customization. For the ridiculous amount we are paying, you'd think it would. But no. We are paying for what should be a $59/month app. Customer support is ok. But again, for the price we are paying, I really expect to have live chat customer support available - not an email back in a day or two. Positive: It integrates nicely with reviews, our crm, subscriptions, VIP, etc. and it is very stable. All in all, it does work. If you have simple needs, it's probably a great tool. For us, we just feel stuck with it, it's far too much money, and we wouldn't recommend it.

Excellent customer service. Senthil responded right away (to what was my error) and fixed it. The tool is perfect because our US customers can see our pricing in their currency and it works great!

I had previously left a different review, but they reached out and helped right away. Great customer service & I'm pleased with the app.

Their site is down. The app doesn't load in shopify dashboard. The script is causing massive lag and the Instagram feed doesn't load. net::ERR_CONNECTION_TIMED_OUT Too bad, it's a decent app.

I love this app!! It's so easy to use and is making our entire site look as beautiful as our home page! The support has been amazing too - there was a small glitch with our theme footer and Noah fixed it right away! This app is an absolute must-have if you want to format your site yourself and your not a programmer. I've tried other similar apps and I love this one - it's easier to use and with its parallax image effects and beautiful responsive design - it makes stunning pages!

Wow, this is a HUGE time saver