CurlyGirlMethodClub
United Kingdom
Reviews (31)
great app, even better help when you get stuck because you've clicked the wrong button
easy to set up but unfortunately not working please can you contact me I emailed yesterday?
Developer reply ·
Hi, thank you for the review, and sorry for the trouble. We replied to your email as soon as it reached us, and the issue you ran into has since been fixed — the buttons should now be working on your store. If you still see anything wrong, reply to our email or write to us again and we'll look at it right away.
great free app lovely looking ux too
great app - they really do offer the fab range - always styled beautifully
Developer reply ·
Hi CurlyGirlMethodClub store admin, Here's Rosie from the OneLoyalty team. Thank you for taking the time to share your feedback regarding our app. We truly value your input and use it as an opportunity to improve our services. We’re sorry to hear about your concerns, but we’d like to clarify that the Loyalty page is still included in your current Starter (old pricing) plan. There has been no removal of this feature. You reached out on April 30th, and our team confirmed the page was still showing — to which you replied “excellent thank you.” That’s why we were surprised to see your review. Regarding the 'one week' you mentioned, April 30th was a national holiday on our end, which affected the response time from our development team. However, our CS team still did their best to support you as quickly as possible. We’d love the opportunity to assist further and ensure your satisfaction with our service. Thank you for your understanding, and we look forward to hearing from you! Regards, Rosie OneLoyalty by OneCommerce
Updated 23rd Sept 25: You must ask to see what features are included before moving, the app works, customer service is good. Updated 28th April 2025: Missing key features that aren't communicated prior to moving. Moving apps is a real pain. So much is not offered on the lower tier pricing.
Developer reply ·
Hi CurlyGirlMethodClub store admin, I'm Windy from the OneMobile Team. Thank you for your feedback, and we truly apologize for any inconvenience you’ve experienced with our app. We understand how crucial it is to have a currency change option for your global customers, and we regret that this feature is not currently available. We recognize the challenges of switching apps, and it's our priority to continually improve and expand our offerings. Your feedback helps us better understand the needs of our users, and I want to assure you that our team is actively working on enhancing features, including currency customization, in future updates. In the meantime, we’d love to discuss possible solutions that could work for your business. Please feel free to reach out to our support team for further assistance. We’re here to help and aim to make this transition as smooth as possible for you. Thank you again for sharing your thoughts, and we hope to regain your trust moving forward. Best regards, Windy OneMobile by OneCommerce
Excellent app the UX is so refreshing!
Epic, the UX is perfection also!
Exceptional app + service
Looks great so far - service is beyond excellent - interface is modern, easy to use calednar app to add booked calendar appointments to my store
great so far with support - - i echo the review posted just before mine the interface can be glitchy but customer service is great
Developer reply ·
Dear Heather, Thank you for your feedback! We appreciate your support and understanding. We're always working on improving the interface, and if you ever run into any issues, our team is here to help. Let us know if there's anything else we can assist you with! 😊 Best, Thomas Beae
Excellent app! Check here before signing up for monthly subscriptions elsewhere as its always a one off fee and always current - ive been using it for approx 3 years
Developer reply ·
Thank you so much for rating the app 5 stars! I hope you continue to enjoy the app :)
Developer reply ·
Hi there, This is Anna - Customer Success Manager at EComposer. First of all, I am truly sorry for your experience with us. I totally understand your frustration in this case. After reviewing your chats with our support agent, unfortunately, we can't find your initial issue report - this is the problem with the chat tool, and we're working with them to sort it out. Again I am sorry for any delay on our response. Regarding the issue you mentioned: You want to tag contacts collected via the form. This actually could be done using unique labels & our team has reached out to guide you how to do it shortly. I hope you can give us another chance to assist your page building journey. Looking for your response soon. Best regards, Anna
Perfect!
Developer reply ·
thanks!
Seriously cool! Great customer service - the best i've experienced in years of being a store owner! The possibilities with this app are literally endless! Very exciting
well - i WOULD not recommend paying 1 year in advance massive ROOKIE mistake on my part - the app has been constantly broken for months at a time. customer service is slow - remedies take months and need constant chasing all of the time and as a current customer who paid 1 year in advance i have not been offered any of the services shown above the navigation has worked probably 3 months out of 12 the products descriptions and variants were not visible for 1 month before i noticed the push navigations are such a faff to schedule its 32 clicks to get one scheduled the list goes on
Developer reply ·
Hi CurlyGirlMethodClub 🙂 Thank you for sharing your positive experience with Magenative and Harsh's excellent customer service! It's great to hear that you're confident in their service and have no limitations. We appreciate your feedback.
Get this app! I had a similar app some time ago and a work around it has never been this easy to sync inventory for preset bundles BUT not only that it has a ton of extra features such as mystery bundles - GAME CHANGER! also support is the best ive seen in 6 years
Amazing app - shiv give great support and help too
great app great customer service always - victor was most helpful
Disappointing start waiting 4 hours for the 95 products to pull through as advised by chat support - unfortunately to find that it still isn't working with no real guidance on whether it will or not - support feedback is the the products are under review (this is not the case) they have not been pulled through by the app - only 4 products made it onto the tiktok shop - not a great impression at all - i then joined a google meet with Kumar who quickly resolved this issues
Developer reply ·
Thank you for your feedback and recommendations. It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience going further. We are happy to know that your issue has been resolved now. Trust us, we work very hard to make our app user-friendly and provide a great support experience. Regards, Team AfterShip.
We downloaded and set everything up losing our whatsapp history in the process - the app is good but we would still need to go outside of the app to manage facebook group comments and others areas such as whatsapp ony being able to reply within 24 hours which doesnt work for us over the weekends - regrettably will need to find another solution
Developer reply ·
Thank you for your feedback, Team. We truly appreciate it. 🙏 We've actually got some really good news for you. From 17th July, you'll be able to open or continue a WhatsApp conversation without worrying about the timeframe! Please make sure to check your mailbox as you'll find an email including more details on what we've got in store for you and everyone using our WhatsApp integration. Thank you so much for bearing with us while we improve! 🤗
We had a bumpy start, then we were then okay for 3 months plus. However the limitations of this app are frustrating in exchange for the premium nature. I have decided to move due to unresolved issues again, i wanted to do so before the next payment date: they supplied the incorrect information to move providers, the app is being very glitchy and i find support underwhelming.
Pretty great app! it will take some tweaking over time to make sure its suiting our audience - it would be great to have some pre-made templates to help guide creation but the app itself and communication is great
Truly incredible customer service!!! There is no issue that they wont help with and they truly understand whats required and provide good timelines. The app itself is very very good and is far superior to others we've used
great app - some teething problems but sorted within 5 days - really has revolutionised the way our customers can use our website
Great app - Great service - The only way i found to schedule banners that works - customer service is always very good
This app and its support is truly incredible THANK YOU. I had used lots of providers and none compare to MyCourses app 5 stars!
AVOID £200 additional billing in just one month and NO CUSTOMER SUPPORT, even on the HIGHER SUBSCRIPTION IM PAYING FOR. Infuriating customer support, i pay to have phone support and have emailed, called and nothing for a month! I managed to speak to someone today, they could not wait to get me off the phone, they said they would call me back in a few minutes, nothing and now i cant get through on that number. A month to get set up, various bills over £200 no explanation. Truly terrible experience, STILL waiting!!!,,,,,,..............
Developer reply ·
Hi, Thank you for taking the time to share your feedback. I am truly sorry to hear about your experience and understand your frustration. At Easyship, we strive to provide excellent service. Please contact us with your Easyship account details so we can investigate and resolve this matter promptly. Thank you for your patience and understanding. Thanks, Ben (Marketing @Easyship)
