HAUTTIEF
Germany
Reviews (12)
Funktioniert super und der Support ist auch super hilfreich, wenn man mal nicht weiter kommt. Danke!
Update: I wanted to update my previous review because the support from the BoostPop team was outstanding. After I reported the issue, they investigated it immediately and identified the root cause within just a few hours. It turned out to be a compatibility issue caused by a shared CSS styling library used by both BoostPop and Klaviyo Sign-up Forms. They fixed the bug the same day and kept me updated throughout the process. I have now re-enabled BoostPop, and everything is working perfectly again. Both my Klaviyo embedded form and popup display correctly. Thank you so much for the incredibly fast support and for taking this issue seriously. It's great to see developers who respond so quickly and resolve problems immediately. I’m happily using the app again and can definitely recommend it. Thank you for reporting this issue. The problem was caused by a shared CSS plugin library used by both Klaviyo and BoostPop, which created a temporary conflict between the two apps. Once the issue was reported to the BoostPop support team, we identified the cause and resolved it the same day. BoostPop and Klaviyo Sign-up Forms should now work together correctly. We apologize for the inconvenience and appreciate the detailed report, which helped us address the issue quickly.
Great fast support. Nice integration, even into gem page builder. Thank you. I can really recommend the app.
The service lacks a proper spam filter. I can’t block email addresses or mark emails as spam. Additionally, I’ve been getting charged twice for months, paying €160 monthly instead of the expected amount. Unfortunately, I can’t recommend it.
Developer reply ·
Hi Team Hauttief! We’re sorry to hear about your experience and appreciate your feedback. Regarding the spam tickets, Gorgias mirrors your email inbox, but we recommend enabling the Auto-Close Spam Emails rule to better manage irrelevant emails. We sent you more details about this via email to help you improve the handling of spam tickets. As for the billing issue, our team has reached out with a detailed explanation and is assisting you further. Thank you for the opportunity to address your concerns!
activated on the biggest days of sale in the year, suddenly all prices wen unvisible. no customer could see any product prices on the product page anymore! this can cause damage to assets
Developer reply ·
UPDATE: Hello, we have just updated the app. Now all bugs are fixed and it works much better. Please give it a try. Hello, apologies for the inconvenience. We are fixing the app's issues and will come up with the updated version very soon. I will inform you when it happens.
Finally found what I was looking for. I wanted to change the Buy Button Color and it seemed like there is no App for this setting out there. But finally found one that works and looks great! Thank you!
Developer reply ·
Thank you for your review! We are very glad that you finally found what you were looking for. Good luck with your sales!
I hade first bad experience with this app because I had experience a bug. After I wrote about my experience, they reached out to me and helped to fix it. My Quiz looks really great now and works fantastic. Before that the result page was loading the whole time and now result was showing up. Also It is great that instead of the result page you can link in the "CONDITIONAL LOGIC view" any URL link instead of an result page. This is really useful, because the result page is maybe for some person too limited in customising it the way you want. I totally depends what you need. The pointing system is really thought through!
Developer reply ·
Dear Carla, Thank you for taking the time to update your review and sharing your positive experience working with our app and with our team. We're glad that we were able to help resolve the issue for you and that you're now enjoying the benefits of our quiz. We're thrilled to hear that you're finding our app to be useful and appreciate your feedback on the conditional logic view and scoring system. Our team is always looking for ways to improve our app and provide the best possible experience for our users. Thank you for your support and for choosing our app. If you have any further questions or feedback, please don't hesitate to reach out to us 😊
Cant recommend the Customer Help Sites. When you create articles and upload pictures, after some time alle uploaded pictures are removed and show up with a broken link! This has happend before, they said they have fixed the issue and now it has happend again to most of my articles which I have created because I trusted them after they had fixed the issue. I lost so much working hours and I didnt saved these pictures for the articles! Becuase they were screenshots!!!! I quess I lost 48 hours of work or more! I am speechless! I cant understand why they are offering a Help Site which is not even working properly. I don't trust their service at all anymore! When you programming something you shouldn't publish beta versions to the users!!!!!!!!! Why should I still create articles when the pictures might get delete after time? This is scary! Nobody will create an articles because of this anymore! I am so done with my nevers because now I need to create these articles again. But I am the CEO of the company and you can imagen that time is so tight for me! How can I get my time back????
Developer reply ·
Thanks for leaving a review. I'm very sorry to hear about your experience! We do our best to provide a high-quality product with top-tier support, and this was not the case here. We take these complaints very seriously, and I have relayed this to our development team to ensure that we're doing thorough testing before implementing new updates to the platform. I also had a team member follow up in the existing thread with you to address this situation. Feel free to reply to our email if you'd like to discuss this further.
Die App ist super, nachdem jetzt auch das Lieferdatum des Beleges optimiert werden kann, eignet sich somit die Rechnung auch für den Versandhandel. Auf meinen Verbesserungsvorschlag zum individuellen Einstellen des Lieferdatums wurde eingegangen und umgesetzt. Das Lexoffice Programm und die App kann ich wirklich jedem weiterempfehlen! Davor hatte ich mit SevDesk gearbeitet, und das war ein ziemliches Chaos.
Developer reply ·
Hallo HAUTTIEF, danke für das Review. Das Thema Lieferdatum haben wir tatsächlich auf der Liste potentieller Features. Wenn ihr also am Ball bleibt, sollte das so ähnlich wie ihr es oben beschreibt, in nicht allzu ferner Zukunft funktionieren. Viele Grüße Euer Team von Eshop Guide EDIT: Hallo HAUTTIEF, Wir haben das Feature für Leistungs-/Lieferdatum und Leistungs-/Lieferzeitraum vor wenigen Tagen live gestellt. Gib uns gerne diesbezüglich Feedback. 🙂 Viele Grüße, Christoph von Eshop Guide
I do not trust this app. I sell exclusively in Germany and strangely enough the affiliate members are Chinese names that seem to have generated any sales in Germany.
Nach dem neuen Update der App kann man nun die erstellten Label einsehen und auch das Tracking leichter verfolgen! Einfach super! Auch ist der Service bei Fragen super schnell und hilft direkt. Wichtig zu wissen ist bei der Erstellung der Labels, dass man als erstes die Bestellung fullfillen muss, bevor man das Label erstellt. Die Einrichtungs-Anleitung für die App, die unter Hilfe bereit gestellt wird, ist übrigens auch super und hat sehr geholfen beim Einrichten. Weiter so!
Developer reply ·
Vielen Dank für Ihre freundliche Bewertung!
Amazing App! First, I wasn't happy about the possibilities you can do with shopify comparing with wordpress, but now, because of this app I find shopify now better! I am so glad that I ve found this app. I really enjoy that you can customize the websites for the different mobile, ipads, desktop and monitor views! This was exactly what I was searching for! Also they offer great support and good video tutorials!
