← Merchants

Naturalistic Products

United Kingdom

Reviews (23)

★★★★★
Shopify

The Avada support are great! Cora helped me get everything setup and was very helpful in providing support in any way she could.

on Avada GDPR Cookie Consent · About 2 hours using the app
★★★★★
Shopify

So far the app has been good but the support it where it shines the most. Avery from support has been extremely helpful and responsive to any issues I've encountered.

on SEA Post Purchase Survey Quiz · About 2 months using the app
★★★★★
Shopify

Great support from the team when I had a issue! Still early days but so far I really like the customer support and the app features are sufficient.

Developer reply ·

Thank you for sharing your experience. We're glad to hear that the support team was able to assist you effectively and that you're finding the app’s features helpful.

on Quinn Shoppable Videos & Reels · 5 days using the app
★★★★★
Shopify

After switching from a different app to this one, I've been really pleased with the functionality, but even more impressed with the support. So far, everything’s been great!

on Amp Slide Cart Upsell Drawer · 4 days using the app
★★★★★
Shopify

I've used several similar apps in the past, but this one works exactly the way I need it to and is incredibly user-friendly. The customer support is also fantastic! I encountered an issue I couldn't resolve, but Cass from support stepped in and saved the day.

Developer reply ·

Dear Amelia, I'm Cass from Beae app. Thank you so much for the fantastic review! We’re thrilled to hear that you’re enjoying using Beae for creating landing pages, and your kind words mean a lot to us. Wishing you continued success with your store! Best regards, Cass | Customer Success Team

on Omnise ✧ AI Page Builder · 9 months using the app
★★★★★
Shopify

Haven't had chance to get the app up and running yet but so far I like it and I must say the customer service is amazing! They were really helpful and kind by helping me out with a request.

on Mega Community · 13 days using the app
★★★★★
Shopify

Great features, affordable price, and exceptional support! This app has significantly enhanced the user experience on my site. Whenever I needed assistance, Nikita was always available and resolved my issues promptly. I'm very satisfied with this app.

on XCloud Search & Product Filter · Almost 2 years using the app
★★★★★
Shopify

Zipchat has been great for us so far. Out of the many AI Chatbots I've tested this one seems to provide the the most appropriate replies that I would want majority of the time without input. It has really helped in reducing the amount of customer emails we would receive.

Developer reply ·

Hello There, Thank you for your positive feedback! We're thrilled to hear that you find our app to be the best in its category. Our team works hard to make sure that our features are user-friendly and effective. All the Best, Zipchat AI - Support Team

on Zipchat AI Chatbot & Live Chat · 4 months using the app
★★★★★
Shopify

In all my years of using various apps for my Shopify store, I’ve never encountered support that insisted I "write a 5-star review first, THEN we will assist you." I hadn’t even started using the app to provide any review, let alone a 5-star one. I found this attitude appalling. Needless to say, I will be deleting this app and switching to one with better support.

Developer reply ·

Hi there, I'm sorry to hear that you had a frustrating experience! We only request a review after the app is functioning properly. As you know, the desktop menu was working fine before we requested your review. If you have any more questions, feel free to let us know. Best regards Lisa

on Hukify ‑ Mega Menu Creator Pro · 15 days using the app
★★★★★
Shopify

Great app with many settings to tailor things to the way you'd like, and the support from the team whenever you have an issue is excellent. Han (support agent) was really helpful in assisting me with a concerning issue I had.

on Judge.me Product Reviews App · Almost 2 years using the app
★★★★★
Shopify

I wanted to have a fixed position for the currency converter in my footer for both desktop and mobile versions of my website and Akhil from customer support achieved everything I required superbly and wasted no time getting it done. Amazing service!

Developer reply ·

Hello, Thank you for sharing your experience with our customer support, and especially Akhil. We're thrilled to hear that Akhil was able to meet your requirements superbly and swiftly implement the fixed position for the currency converter in your website's footer for both desktop and mobile versions. We appreciate your kind words about the service provided. In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. - Helixo Support Team

on BUCKS Currency Converter PRO++ · 10 months using the app
★★★★★
Shopify

Great support! Really helped with setting up TikTok shop when I had no clue what to do.

on CED Facebook Feed Sync & Pixel · About 1 hour using the app
★★★★★
Shopify

The application is great, full of features. Support is good, but took a while to get a response. However, once they looked into my issue it was resolved swiftly.

on HS Slide Cart Drawer Upsell · About 1 year using the app
★★★★★
Shopify

App does everything you would need it to. Customer service is always on hand and really helpful. Would definitely recommend.

on ONE: AI, Pop Up, SMS Marketing · 10 months using the app
★★★★★
Shopify

Great app, takes a little while to get familiar with everything but once you do it's great. Does everything I needed it to and the support was there when I needed help.

on SEO King · Almost 2 years using the app
★★★★★
Shopify

Great app for a great price considering all the features. Has pretty much all we need for our affiliate program and the support is also very good.

on GOAFFPRO ‑ Affiliate Marketing · About 1 month using the app
★★★★★
Shopify

Great app with everything I was looking for. The support I've received has also been great, they've assisted very promptly with things I couldn't do myself.

on Upcart—Cart Drawer Cart Upsell · About 3 hours using the app
★★★★★
Shopify

Amazing support! Didn't have a clue what I was doing at first but the team have helped tremendously.

on Ced Google Shopping Feed & Ads · 25 days using the app
★★★★★
Shopify

Great app with many features to grow your website. Support from the team is also very good, they're always ready to help.

Developer reply ·

Hi Naturalistic Products team, Thank you for taking the time to rate us and write a review 😊. We really appreciate that we have such responsive customers as you. It is a great joy for the whole team that you are satisfied with our products and highly appreciated our customer service 🙏! Please always feel free to contact us with any questions you might have. We'll be happy to assist you anytime 🤭.

on Growave: Loyalty & Wishlist · Over 3 years using the app
★★★★★
Shopify

Love it! There is so much you can do with this app that will grow your business. Also, amazing support, extremely helpful!

on LayoutHub ‑ Easy Page Builder · 29 days using the app
★★★★★
Shopify

Amazing app! Great value for money as there is so much you can do with this app that will grow your website. Also, amazing support - very helpful!

on Zeno Landing Page Builder · 26 days using the app
★★★★★
Shopify

This app was exactly what i was looking for but i was disappointed to find although it advertised the couriers i needed (parcelforce & DPD Local) it didn't suport them very well. After many issues the team at shippypro have added or updated everything i need to use the app succesfully- it's saves a ton of time processing orders, updates them all with the tracking info- a job that used to take hours per week can be done in a few minutes. It's a life saver! The team are fantastic, despite all the problems i raised they worked through each one for me, always replied promptly and kept me updated throughout. Would definitely recommend.

on ShippyPro ‑ Shipping made easy · 3 months using the app
★★★★★
Shopify

Amazing support, the team are very helpful. Easy to design a great looking app with the drag and drop and other features. I looked at a few options but I'm glad I settled with Shopney. The customers love it!

on Shopney ‑ Mobile App Builder · 26 days using the app