Alpine Rings

This is a great app that loads very quickly and looks very nice. I like all of the customization options as well. Their support is AMAZING. Very fast replies and one of their guys, Jason, even created a custom script solution to get around an issue I was having. Absolute top notch all around.

I had some issues setting up the app but I reached out to their support and got very quick help from Sibi F. They were able to set up a zoom call with screen share and he walked me through the entire integration. Very helpful!

Great app and even better support. We had some display issues and Baptiste and his team were very responsive and helpful. They made some custom coding adjustments and made sure we were happy. Highly recommend for displaying TikTok style videos on your site.

Clean app with a simple attractive interface. Their customer service is very responsive as well. I needed a coding fix to better display the share button and they went in and made adjustments to my theme to implement it. Highly recommend for any businesses that need the ability to share their cart.

I really appreciate our partnership with GovX. Their app is easy to set up and integrates seamlessly with my store. I love the fact that their military and first responder verifications are free. The platform we used previous to GovX had verification tiers that got very expensive at scale and just didn't make sense for us. Their customer service has always been kind and very responsive to all of our inquiries. Literally every interaction we've had with them has been positive (big shout out to Jessica Milligan and Gabi Taubman!). Any company looking for this kind of solution should give GovX a shot first. We took a chance on them and they exceeded our expectations.

Great for managing multiple SKU's and bulk editing details. This app has saved us a ton of time and would highly recommend.

Very nice and clean looking app. Easy to set up and we've had a good response from customers ordering the upsold products. I had an issue with their analytics text being displayed to customers at checkout and their support was friendly and knew exactly what to do to fix. We gave them collab access and they knocked it out quickly.

Very easy to configure this affiliate program and has all of the features you need to be effective. I had an issue with the affiliate coupons, but their support replied with a fix for me in literally 3 minutes. 5 star experience all around.

The tracking page works well and their support is responsive and willing to go the extra mile to resolve issues. I had a Google Search Console error from their page, and the Parcel Panel support team requested collaborator access and resolved in about a day. Very positive experience.

Very good app to help with conversions and trust. It's also extremely easy to set up through the app dashboard. I like that there are custom rules so you can override the default settings for certain products. I had it installed, customized, and live in about 20 minutes. Very happy with this app.

This app was very easy to use and it looks phenomenal on our site. I like that you have so many customization options and the ability to hide those reviews that may be unflattering. We had an issue with one of the settings initially, and Josh from their team was friendly and provided great support via email. We forgot to check one of the boxes in the template settings, so it wasn't anything on their end, and they graciously declined to make fun of us which was appreciated ;)!

We started using the Trust Spot platform with my store at the beginning of August 2020. It's been a full 4 months now since the install and now that I've had plenty of time to test their product, I thought it was a great time to leave a review. Transitioning from Yotpo, I was desperate for a solution that offered better customer support and still had the premium features I needed like Google Shopping's product star integration. I also needed a brandable solution and something that was visually appealing and flowed well with our site. Trust spot checked all of these boxes. Hannah did a screen share with me during the on-boarding process and we literally went through every single feature to make sure it was fully set up and customized before going live. I had a few custom requests during this process and she was great about advising instant solutions, and the things she couldn't help with, she made notes to pass on to her developers to create a custom solution. This whole process was so refreshing and honestly unlike any other experience we've had with a shopify app team previously. The support team behind Trust Spot are the real star of the show. The fact that these guys' support are US-based is such a breath of fresh air compared with Yotpo. All support emails with Trust Spot are replied to usually within a matter of minutes.. Not with some generic template-generated reply like with Yotpo- But an actual thoughtful reply with a timeline and steps to complete. They also have a great dev team that can make changes for you if you are less savvy with code like me. I've had probably 3-4 minor issues, usually related to CSS or some other design tie-in. Every single time I've reached out to them for help, they seemingly move mountains to resolve my issues and are very thoughtful with their communication. This is the kind of service every SAAS company should strive for and anyone looking for a solid reviews platform should give these guys a try. Some of these 1 star reviews are likely fake, so take them with a grain of salt. At the time of my review, they are rated at a 2.6 here which is honestly a joke because of how great their support is and how well their product works. Depending on which package you go with, it can be pricy, but nonetheless, they are competitive with the other platforms. You know the old saying- You get what you pay for!

Gopinath from their support team really went above and beyond to help me integrate this into my store. I had several questions and when I reached out to them I was only an hour into my free trial; that made absolutely no difference to them and they treated me like a paying customer. Top rate support and I have no doubt they'll be there for me if there are any other issues. I will definitely convert to a paid plan after this trial is over.

Update 12/5/2019: Shopify support reached out to me directly after I posted this review. They did a complimentary review of my setup and let me know that everything was set correctly on my end. They said it takes 14 full days for Google to "learn" your products and to figure out the best placement for conversions. Seeing no activity during this period is normal. We are now 21 days into the campaign and we're starting to see activity from it (sessions, adds to cart, etc). It appears that it was working correctly this whole time which really goes to emphasise the importance of improving the user interface. I made a few suggestions to the support that reached out to me and he said he would pass them on to the developers. I really hope they do because this is a valuable marketing channel and could be a great tool if it were more user friendly. For example, there is nothing telling the user that this learning period is underway. It just says "active" and "running" which is not accurate. Adding to the frustration is the fact that you have to dedicate a portion of your marketing budget to it- In my case $5/day (or $150/mo) which is not a small amount. I am updating this review from 1 star to 3 stars because it does work.. The user interface is just severely lacking. Original review: I really hate leaving negative reviews but I think this app needs to be completely overhauled. I fumbled through the setup and after some trial and error got most of my products to get accepted by google (48 out of 51). After this, I tried setting up a paid campaign with a starting budget of $5 a day. The campaign has been "active" and apparently running since November 14th and in these 7 days, there has been zero activity and I'm honestly not even sure if they're actually running. I have had really good success on Google adwords campaigns as well as Facebook campaigns but really zero activity in 7 days? It seems like something is wrong with the campaign but there is no way for me to diagnose it inside the app. Everything just says active, accepted, and running. This app lacks intuitiveness and navigating through the setup and maintenance is very cumbersome. Most of these positive reviews look fake if you read through them, so I'm not sure if the developers even care to improve it. Sad because this would be a great marketing tool if it worked!

Update 12/3/2019: The developers reached out to me after this review to offer their support and apologize for the unhelpful responses I was getting. Since then, I have processed 10+ returns using their app and it has worked well. There are some feature changes I would like to see before I consider it a "5 star" app, but it's certainly functional and does it's core function very well. I am updating this review to 4/5 stars and would gladly give it 5 if return shipments were easier to track (and had email alerts!!). It currently takes several page refreshes to see a shipping status from USPS and that's just not acceptable. There's nothing worse than a customer sending their return and it just sitting there without the shop owner getting alerted. Original review: So far the interface seems good but I'll only know later down the road when my store starts getting returns. This 2 star review is strictly due to the poor AfterShip customer support. After I set up my account with aftership, I needed to go back in and change the return address (where my customers send their product back to) but I couldn't figure out how to go back and change this in the settings. I shot an email to AfterShip support and they kept copy/pasting the same response in their reply. "Hello, Please contact courier or shipper directly. AfterShip is only a shipment tracking platform. Here are some useful articles for you." And just so you guys know, I was very detailed in my emails about being the owner of a shopify store and even sent the emails from my support@ email address. I eventually figured out how to change the address myself, but I wasted a whole week waiting for an actual response (that never came). Just the same copy/paste that had nothing to do with my question. Hopefully everything works well once returns start coming in because this joke of a support will definitely not be there to help.

The app is very intuitive and really is an all in one solution to META seo. When you get hung up on something their support is very good at stepping in and resolving. A+