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Firefly Chocolate

United States

Reviews (12)

★★★★★
Shopify

This is our 3rd SMS app and it's by far the best. The support team is responsive and really cares about helping us thrive - we've gotten some great advice from them to optimize and improve our SMS campaigns month over month. The segmentation is fully featured and the integrations work well. Excited to keep growing our revenue with Postscript!

on Postscript SMS Marketing · 2 months using the app
★★★★★
Shopify

Love the integration with Postscript and Klaviyo. Being able to A/B test and use metrics on our own platforms is a huge plus over other alternatives. We're also stoked that through Okendo we discovered Rise.Ai for loyalty!

on Okendo: Reviews & Loyalty · 2 months using the app
★★★★★
Shopify

Very intuitive to configure and more fully featured than I expected. Better value than other loyalty programs out there.

on Rise Gift Cards & Store Credit · About 2 hours using the app
★★★★★
Shopify

Great app for managing orders, only uninstalled because we upgraded to Shopify Plus. For $10/month you can't go wrong with this!

Developer reply ·

Thanks for the review, and also for the follow up conversation about how you were using the app and how Shopify Plus is working for you. Cheers and good luck!

on Order Automator · 7 months using the app
★★★★★
Shopify

Installed for Black Friday promotion. App does everything we want it to out of the box, impressed by the full feature set. Developer was very prompt with assisting with initial installation and making adjustments so it displays properly on our theme.

on BOGOS: Free Gift Bundle Upsell · 3 days using the app
★★★★★
Shopify

Best currency conversion app I've tried. Customer support quickly helped fix code from my theme that was interfering with showing the correct price across all variants, and even got some custom code that displays price per serving also working. Other apps did not offer this kind of next level support. Highly recommend!

on Currency Converter Plus · About 17 hours using the app
★★★★★
Shopify

Pays for itself many times. We set this up and just left it running for six months on the mid level plan, and our subscriber base has built substantially and our abandoned cart sequence has been quite profitable. Now we just upgraded to Enterprise and are looking forward to increasing our revenue with the insights from analytics and extra options for sending campaigns. Super friendly and available team, highly recommend!

on Brevo PushOwl: Email,Push,SMS · About 1 year using the app
★★★★★
Shopify

Works great! And better yet, amazing customer support, they fixed a problem within 24 hours on my website that was affecting my Google Shopping Ads, while both Google and my web developer were giving me the endless run around and not offering any useful support.

on Simprosys Google Shopping Feed · About 2 years using the app
★★★★★
Shopify

We use this app to help organize and automate some customer replies and it is awesome so far. Great support too.

on Gorgias: AI Helpdesk & Chat · 5 months using the app
★★★★★
Shopify

This app is amazing. It gives us great rates on FedEx Express for shipments to Canada and globally. We've definitely seen our volume of international shipment increase as a result. Most importantly, this app allows us to collect and pay duty upfront, giving transparency to the customer and preventing delays in customs. The app autogenerates customs forms for each shipment so we simply have to print and ship. And whenever we've had any questions on international shipments, the support team is very responsive and helped resolve things in a short time frame allowing us to respond to our customers in a very timely way. This is very important for our customer service team. Definitely give this app a try! There's a small learning curve to get things set up but once you are using it on the regular you'll be stoked.

on FlavorCloud – AI Cross‑Border · 4 months using the app
★★★★★
Shopify

Definitely the best pop-up app I've ever used. It took a moment for me to learn how to use the advanced rulesets to their full potential, but fully worth the time. The ability we now have to target pop-ups with incredible precision means that we don't overwhelm our returning customers with pop-ups they've seen before, and allows us to show relevant information and offers to new visitors. We're collecting far more emails and converting better than previously as a result. Highly recommend.

Developer reply ·

We are so happy to hear that we were the right solution for you! We really appreciate the kind words, thanks for the review! Please reach out if you need assistance with anything :)

on Pop‑Ups & Spotlight by Justuno · About 1 month using the app
★★★★★
Shopify

Amazing tech support, my theme had custom short-codes that either needed to be hidden or prevented elements from rendering properly. The Shop Sheriff team fixed these issues promptly, I got AMP running for my website in no time and couldn't be happier! Load time for all our mobile shoppers has definitely improved significantly

on Shop Sheriff AMP Pages · About 2 months using the app