New Loops

2 stars - Some good features like shop pops and automated recovery emails and app is very easy to use but I reported a very serious flaw in the way they take credit for "recovering" orders - even 6 months after emails are sent they claim to have recovered orders for different products. These were from my own test purchases so I was very surprised. If they are charging based on this it is simply not true! Support fobbed me off for 10 days. I have uninstalled the app. Update: After leaving my review the company has sent me several emails about the problem I highlighted. Shame it took a 2 star review to get their attention but there you go. They assure me the situation has been fixed. I can't confirm this myself as i won't be using the app now so best to check it for yourself. I do think the app is good but the way my support was handled really left a sour taste - shame.

It's quite powerful but some good features are restricted to expensive paid plans. Newsletter signup does NOT trigger Mailchimps double opt in so potentially letting 1000's of bots register to your newsletter so I had to disable this function. Update: the support has been helpful.

5 star service! Was helpful beyond what was expected. (Update, looks like they now charge for this app, Sometimes the paypal button appears when changing discount codes.)

Very nice popup. Easy to design.

Spam emails when I ask to unsubscribe are VERY annoying. App wasn't very good either, it didn't Do what I wanted . Add an UNSUBSCRIBE to your marketing emails inline with anti-spam laws! Not impressed.

Works great and looks clean. I like it.

Free is good and I can stop people suspected of fraud. Thank you!

Works great and automatically shows the customers currency. Very nice and looks good! Thanks.

Works well and is doing it's job! I am using it with other apps to offer discounts over a certain amount and it is working. I think the code disappears sometimes at checkout depending on what the customer does/click/back button etc.. but I don't think it's a big problem. Overall it is working!

So far so good! It is easy to use this app and the couple of times I have needed support it has been very fast! I have the app in the cart as well as on product pages and it fits with my theme well.

Nice app, works well. Being able to add it to a page and more visual options would be great.

This app is great and it is working very well. I have used it long enough to know it does work and gets reviews. There are only a couple of issue I have because I want to manually change the recommended products and while I can do this without problem, the method is a little convoluted. I would love to be able to select all the products I want to recommend from a list at one time. At the moment you have to search the product, click it, search for another ect.. adding them one at a time. Deleting existing products to recommend is the same - delete one at a time. This could be done so much simpler with a list and tick boxes. Please refine this area of the app and it truly will be a 5 star app!

Well, It's free but it's also essential to use shopify for digital products. They need to do so much work on this app though. We need to be able to see when a customer has downloaded and from which IP address with order details. I can't delete files for the digital products that have been removed, they are still in the list! The stat's page needs a complete redesign. Need a global setting for download limit. The list goes on. It does do the job, but needs some love to make it great! Updated review: After about 3 months of use - there are problems with large downloads not completing and the downloads are very, very slow, unacceptably slow in fact. This app is probably OK for small files but for anything over 250 MB I would look else where. Also, the email address that the download links come from often gets rejected as spam resulting in the customer not getting the link and YOU have to manually create a link and send it to them - not good if you have 100's of orders a month! I will have to move to a PAID app, but that is probably why this free one is so restricted isn't it Shopify?

It works! I wish it was more configurable though but it does do what they say, and free! https://newloops.com