Pure Living Space
United States
Reviews (15)
We just started using it and are thrilled so far. It was easy to set up and customize. Our customers are very happy with it since we have some high demand products that frequently go out of stock. Being able to use a push notification, SMS, or email is nice. The way it's presented on the product page is nicely done.
We have been using this app for 4+ years and it has worked great. Recently, we upgraded our theme and we could not get the App to work correctly. I emailed support at midnight and got a response within 10 minutes. They fixed it to our specifications in a few hours. Wow! You don't always get support like this. We could not be happier with the response, service, and outcome. If only all App Support was like this.
Developer reply ·
Hello! Thank you for the great feedback and review! We greatly appreciate your dedication to our product. It was a pleasure to assist you with tuning the app for your new theme. We are doing our best to provide top-notch service, so if you need any further help - just contact our 24/7 support team. Best regards, The NexusMedia team.
We switched from another chat app and this one is far superior. It is integrated with orders and pulls up the customer history in the sidebar which is so helpful. I like the quick replies as well. Being able to reply on a mobile phone or laptop is also a plus.
Very good support - got my questions answered quickly and was up and running within a day. The app is easy to use.
Developer reply ·
Thank you! We’re happy you found the app easy to use and our support helpful.
I was hesitant to use the app after reading the reviews, but I was pleasantly surprised. I was able to install the Klarna messaging on our product pages without too much trouble. We use the Atlantic theme. Although I wasn't able to place the messaging where I would have liked, I was able to find a spot within the product description to place it. I received an error message when I tried to place it near the product pricing information where it really belongs notifying me that there was a conflict. Typically, with this type of install, the user must modify the liquid, so it was great to have a free app that allowed me to place the Klarna message.
Developer reply ·
Thank you for your review. We're glad you tried the app and you were pleasantly surprised. Regarding the error, when dragging the pink box on the store preview page, the code is trying to attach to a CSS element on the page that will work across all product pages. That CSS element is how the code knows where to insert the placement code into the page. The error you received happens when the code determines that the chosen position will not work well, meaning the CSS element chosen is not a good choice across pages. The code is designed to guide to an appropriate element on the page and enable adding on-site messaging to a store without requiring you to update any code directly, but of course that isn't always simple. If desired or necessary, the app does also allow the option to instead manually enter an appropriate CSS element (under the Ad Position->CSS option).
The installation went fairly smoothly although the whole process took a bit longer than I expected. The instructions advise you to "archive" your automation emails, but I was very hesitant to do that since the emails have to be rebuilt if you archive. The mailchimp tech support advised to "pause" the emails instead AND check the queues for the automation emails to ensure that there were no subscribers in queue that shouldn't be there. There is a way to easily remove these subscribers from the queue which I did. It was time consuming to check all of our automation email queues but less time consuming than archiving and rebuilding the automation. Very pleased to have found an App that works so well and solves this problem.
Great online support and support materials. Very easy to set up. We were able to get the AMP pages to look similar to our pages. Excellent!!
We upgraded to a paid plan recently and couldn't be happier. The technical support and customer service are excellent. We were having trouble with our theme and the star ratings view on the product page and Yotpo tech support fixed it for us in less than 2 business days. We had been using another review service and our response rate was less than half of Yotpo's, so we're now getting many more reviews.
Love this affiliate app - much more functionality and less expensive than my previous affiliate software. Highly recommend it.
Just signed up this morning and the backup went smoothly. The app "tour" was professional and helpful.
Super easy to use. It optimized over 1000 images saving an average of 47%. Speed scores improved dramatically. I was going to manually optimize the images--thank goodness I found this app.
Wow-amazing customer service. I had some problems and I got an immediate response that clearly delineated the steps with my User errors. I've never had such great customer service for an app, much less one that is free. Thanks! PureLivingSpace.com
This app easily and accurately moved over 100 blog posts to shopify from wordpress. It took less than an hour. I'm very happy with the results. So simple to use -- almost nothing to read and think through.
Easy to use. Lots of functionality. Good chat support if you get stuck.
Lots of ability to customize pop-up even in the free version. :)
