Virginia Boys Kitchens
United States
Reviews (11)
Thrilled with Rapid Reviews! It was quite a surprise to learn how significantly a review app could impact our site's performance. After facing numerous frustrations and disappointments with other apps, we finally found a winner. Rapid Reviews offers incredible speed and has an exceptionally user-friendly interface. Working alongside William has been a truly enjoyable and rewarding experience. We can confidently bid adieu to Stamped, knowing we've found the perfect solution for our Shopify review needs!
Developer reply ·
Thank you so much. Your products look great!
We had been letting returns pile up because we didn't have a good solution to sell them. This app did exactly that. 23 Sales ($1600) in less than a week. DRIP works great and is really everything you need to effectively and quickly list and sell returns, scratch & dent, clearance, etc. Brad was super helpful in getting everything set up and offering best practices advice. Highly recommend this app!
Developer reply ·
Thanks so much for this. It's been fun to watch you sell them so fast! Cleary Kitchen is also a great category for the app.
Love this app, and the co-founder is awesome! I got this app for our ecommerce site and it's been working wonders. It's quick, easy, and uploading videos was a breeze - i can upload a file or just link to an existing video i already have on my Youtube channel. the CTA you can put on the videos is also key. I don't have to add an extra button underneath the video that says "go to product" when I embed the video on a separate landing page. Also, when you embed normal youtube video in shopify, at the end of the video it gives user suggestions for other youtube videos (that aren't connected to us, but rather to the viewer) - it looks dumb and amateurish plus they might leave our site. with Vidjet the video can autoplay, loop, etc... much better experience, and keeps people on our ecom site. We sell 10 different sizes of cutting boards. it's hard for customers to picture what "8x17" or "20x15" looks like so having a video is crucial. We put a video in our gallery but I'm pretty sure people aren't really watching them as much as we'd like them to. with Vidjet, the video popups and let people see what it really looks like in real life. our customers love it. We just started using it on our Ecom site but will now start using it on other blogs we own as well. LOVE IT!!!!!
Developer reply ·
Couldn't be happier to see such a great and detailed review. Thank you for that! We're really happy you're using Vidjet on several websites now! Our team is always available if you need further assistance. - Baptiste
Just wanted to share that I use Navidium on our brand and literally 90% of all orders pay for this shipping insurance. I’ve had two customers ask me to cancel it because “they didn’t notice it”, but that’s pretty much it. AWESOME FREE money, if you ask me. and so far? No insurance paid out. it's also easy for customer to toggle "no" to this shipping insurance, so we haven't had any customer complain about this service. it's truly easy for customer to toggle "off" at checkout. We use 3% (you can make it whatever number you think makes sense for your business), and that seems to be the magic number. THIS APP IS HIGHLY RECOMMENDED!
I've used many post-purchase apps before and can't recommend this particular one enough. It's Ahhh-mazing! Lots of widgets that are very easy to customize, and you can segment as much as you want (for example first time customers see a different page than a returning customer, which is a game-changer). It also integrates directly with many other apps I care about such as Klaviyo (collects birthdays and I can send out a birthday email flow through Klaviyo automatically). HIGHLY RECOMMENDED. and the support team is always there and very knowledgeable. I don't get "generic" canned responses. I usually get an ACTUAL real person who can help and is very knowledgeable. HIGHLY RECOMMENDED!
Developer reply ·
Thank you for your amazing review🙏 Our team is always ready to help you 24/7😎
love it. cart abandonment without needing the customer's email address is awesome. we already see a lot of revenue generated from it.
The staff at Bold Bundles is really helpful - the chat is great as well, and Alora at BOLD is awesome. They respond quickly to my technical challenges and helped install the apps into our Shopify store seamlessly without issues. I also love the fact that there is a suite of tools available through BOLD COMMERCE that works nicely with each other. I'm kind of tired of trying new apps and running into all kinds of incompatibility issues with existing apps in my store. with BOLD, they all work together (a couple do not, but it is very clear which ones are not compatible with each other). BOLD BUNDLES is also the only app that works with my 4PL fulfillment center - i'm sure there's a reason why my favorite fulfillment center chose to work with the people at Bold. :-)
review update: 9/11 - customer support reached out right away today and installed the app on my account. I just tested it and it works perfectly. great concept and I love the bar that appears at the top that dynamically updates each time a customer add something to cart "hey you're only ____ away from getting a free ____". it definitely helps motivate higher avg cart values. I currently use other BOLD COMMERCE apps as well - it's actually nice to have a company that has a multitude of apps because you can be sure that there's no app incompatibility issues. I've had my fair share of having to remove code / remove this app / that app, due to incompatibility issues. So it's nice to know that when I install a new Bold Commerce app, I know it'll work with no compatibility issues. original review: If you need to use this app to give away a free product it requires a manual installation to your theme - and they want $10 for it. I have never had to pay extra for an app to help install their stuff on my shopify, but whatever. I was okay with this, I get it. So i followed the directions exactly and added their support email account as a staff account in my shopify site. 9 days go by and no one has bothered to accept the invitation. I emailed support and no one bothers to respond there either. you cannot use an app that is this bad at customer service - if you have tech issues, dont expect any help.
update 8/17/20 - the people at UPSELL contacted me and took initiatives to fix my problem and it's now working awesome. Wish someone had either emailed me to tell me that SELLUP is the same as LAUNCHTIP because that's the name of the software requesting access to my account. Was I supposed to know that? not sure.... But my issue is solved, so I'm happy. It works great. the original review: I like this, but it's only viewable on desktop. my pop-up displays weird showing up two times in a row. the "add an item" is not viewable on mobile either and since 60% of my buyers are on mobile, this takes out a huge opportunity. I emailed support and nobody bothered to answer. i definitely don't like using apps where there's zero support. looking for an alternative now
Developer reply ·
Hey Janine. I have your support ticket marked as pending and had sent an access request. Unfortunately you declined this. In order for us to fix this issue which is limited to your store (works fine on mobile, issue is on your theme/app config) we require access. I have resent this in a last ditch effort. Kind regards, Dan.
very beautiful user interface. Before PostScript I tried three other services and they were all clunky - I also had to "rent" a phone number that's 10 digits long (not user friendly looking for my customers). Postscript allows me to send messages with a short code, I can create keyword triggers and a host of other automations that help my life a lot easier. The integration with shopify and klaviyo is a plus - it was very seamless, and a lot less connecting stuff together on my part (I had to use Zapier to connect the pieces together alot with other interfaces that does not integrate directly). Just very glad that this service integrates directly with two platforms I use most frequently - Shopify and Klaviyo. Customer service also awesome (even on a Sunday afternoon) so that was a nice surprise!!
Fantastic app and one of the best for FBT functionality that I've tried since we set out to add this to our site. Support is super responsive, and with a little bit of CSS elbow grease, we were able to make it look like a seamless part of our site. Very pleased.