← Merchants

Dalstrong

United States

Reviews (14)

★★★★★
Shopify

Mira was very professional, helpful and persistent on solving our issues. She was able to jump on a call immediately and help.

on X · 12 days using the app
★★★★★
Shopify

Game changer for us. PreProduct has transformed the way our small team is able to manage pre-orders. It’s been a massive operational unlock. The app itself is intuitive, fast to implement, and fits seamlessly into our existing workflows. Oli’s support has been exceptional. He guided us through a smooth integration that worked with our current fulfillment and inventory processes, and went far beyond standard support by helping us build custom solutions to fit what we were trying to achieve. Even in the short time we've used it, there have been several new features released, so I know it's only going to get more robust. We’ve used countless Shopify apps over the years, and PreProduct is hands down the best value we’ve ever received. The product is excellent, the support is unmatched, and the entire experience has exceeded our expectations. Highly recommend.

on PreProduct pre‑order · 4 months using the app
★★★★★
Shopify

The AI with insights doesn't work.

on Microsoft Clarity: AI Insights · About 2 months using the app
★★★★★
Shopify

on Shopify Flow · About 4 years using the app
★★★★★
Shopify

Grapevine Post-Purchase Survey is hands down the best survey app I've used! The setup was incredibly easy, and the user experience is top-notch—intuitive, smooth, and effective. What really sets it apart, though, is the customer service. Steve from the support team went above and beyond to ensure everything was running perfectly. His assistance was prompt, helpful, and friendly. Highly recommend this app for anyone looking to gather valuable feedback with minimal hassle!

Developer reply ·

Thanks for the great review Kris, it is really appreciated! It has been a pleasure helping you with your Survey set up and integration with Shopify Flow.

on Grapevine Post Purchase Survey · 4 months using the app
★★★★★
Shopify

Rebuy consistently proves to be a huge revenue driver for us. Our CSM Monica has gone above and beyond in supporting our BFCM promotions. I can't credit her enough. I would recommend this app to any store looking for better product recommendations and upsell opportunities.

Developer reply ·

Thanks so much for the great review! Big kudos to Monica for rocking the support during BFCM promotions. Thanks a bunch for recommending us! If you ever need more help or have questions, just give us a shout. We're here to keep the success rolling! 🚀

on Rebuy Personalization Engine · About 1 year using the app
★★★★★
Shopify

We are early into our Videowise partnership, but the signs have all been positive. We were able to prove that including their widgets on the home page provided a boost to conversion. Our CSM Leonardo was extremely helpful during onboarding and is a continuous source of support. We're excited to roll out Videowise in more placements across the site. Setup is easy, and the software is very user-friendly. I'd recommend their tool to any store owner looking to incorporate more UGC on their site.

on Videowise Shoppable Video UGC · 22 days using the app
★★★★★
Shopify

I had the pleasure of working with Ryann from Re-amaze today, and I couldn't be more impressed with the level of service and support I received. In a tense moment where I needed quick and resourceful assistance, he truly went above and beyond to take care of me. Thank you, Ryann!

on Re:amaze AI Helpdesk & Chat · About 2 years using the app
★★★★★
Shopify

Libby was helpful during onboarding, and we are excited to see how the program performs. There is very detailed documentation for all stages of the set up too.

Developer reply ·

Thank you for your great feedback! We will pass this onto Libby directly..

on LoyaltyLion Loyalty Program · About 2 months using the app
★★★★★
Shopify

Seamless installation and set up of the app. No interruption to our site function or performance. Customer support was excellent and extremely helpful during onboarding, ensuring everything was set up correctly. Response time is instant. We just started using it, and will continue to monitor for any concerns.

Developer reply ·

Hi , We are happy to hear you had a positive experience at WebBee. We value your feedback and thank you for encouraging us.

on WebBee ‑ Amazon MCF · 4 days using the app
★★★★★
Shopify

I use GOAFFPRO to create affiliate links, manage discounts and commissions, and track affiliate sales. It's user-friendly and the support staff are great.

on GOAFFPRO ‑ Affiliate Marketing · Over 1 year using the app
★★★★★
Shopify

Easy to use and set up. Excited to see the results we get. Derek B. was super helpful when we had our call and answered all of the questions I had.

on Referral Candy & Affiliate · 4 days using the app
★★★★★
Shopify

We've been using the Active Campaign integration for all campaigns and automations and have seen incredible results. By using Active Campaigns abandoned cart sequence, we were able to see an over 20% order conversion rate. There are many prebuilt automation sequences to choose from that really free up your time for other projects that require more of your attention. I would recommend Active Campaign to those who really want to automate as much of their email marketing as possible. Great customer service and quick data updates on campaigns.

on ActiveCampaign Marketing · Over 2 years using the app
★★★★★
Shopify

Excellent. Without asking, customer support checked on our app and made some configurations so it synced up perfectly and matched our theme to the exact color. WITHOUT ASKING. Amazing. Great app, great company, give these guys a shot!

on Also Bought CBB · About 22 hours using the app