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TrophySmack

United States

••••••@••••••.com ••••••@••••••.com

•••••••.com

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Reviews (12)

★★★★★
Shopify

Approval Studio has been a game changer for us at TrophySmack. We deal with a lot of custom designs, and before this, our proofing process invloved alot of back and forth emails, screenshots, and random apps. Now everything sits in one clean workflow. Creating a project by order number, uploading the design, and sharing proofs straight with the customer is fast and easy. The best part is getting feedback directly on the mockup instead of trying to decode what “move that thing a little to the left” means. It cut miscommunication, saved our design team time, and made the customer experience smoother. If you run a Shopify store with custom or print-on-demand items, this tool just makes life better.

on Approval Studio Integration · 3 months using the app
★★★★★
Shopify

Great app that allows you to seamlessly connect your stores and it handles high order volume well. Received great support with issues that I had and it was handled promptly. Highly recommend

on Etsy Integration ‑ DPL · Over 3 years using the app
★★★★★
Shopify

Once again, ReportPundit comes through with the help I need quickly and competently. I highly recommend this product to anyone looking for complex reports that require the ability to search on a variety of otherwise unsearchable fields and apply boolean logic to their search. Best of all, if you can't do it, they're happy to help. Always online and ready to lend a hand with any report.

on Report Pundit: Custom Reports · 12 months using the app
★★★★★
Shopify

Working with Reviews.io has been seamless and amazing! Support has been helpful with every step of the way!

Developer reply ·

Thank you for the fantastic review! We're thrilled to hear that your experience with REVIEWS.io has been seamless and amazing. It’s great to know that our support team has been there for you every step of the way. We’re excited to continue supporting your success and appreciate your kind words!

on REVIEWS.io Product Reviews App · 2 months using the app
★★★★★
Shopify

Very helpful

on Richpanel: AI Customer Support · 7 months using the app
★★★★★
Shopify

We've struggled using other shipping managers/cartonizers over the years and were getting very frustrated with the lack of features. Simple things like charging customers properly for shipments to Alaska and Hawaii or failing to cartonize large orders properly. Items that seemed pretty basic items for a shipping manager. We came across ASM and have been very happy with the experience so far. Not going to lie... It was a pretty big lift at the beginning in regards to setting up all our product dims, weights, harm codes, and shipping rules, but once it's all in place it works like a charm! My one constructive criticism for ASM would be to have clearer guidance during the setup process. Felt like I had to ask 100 questions. That being said... Their team has been extremely easy to get on the phone to answer questions and help solve our issues. Again, it's a simple thing... but communication has been a pain point we struggled with using other companies over the years. All in all... happy with the app.

on Advanced Shipping Rate Manager · 3 months using the app
★★★★★
Shopify

Finally! Fields you can't get to through the Shopify app are available for creating decent reports! And these guys are great about helping you build them if you run into trouble. Unbelievably responsive. One of the most useful apps you can have with a fantastic Customer Support team behind it. Well done! Update 8/1: Just got instant, expert help from Sree on another report that included a Custom Field this time. These guys are awesome and so is their product!

on Data Export IO: Report · 3 months using the app
★★★★★
Shopify

Customily is far and beyond the best designer tool available on the market. There's a fine line between ease of use, customer UX, and sales conversion -- customily strikes the perfect balance. we went through multiple tools before finally landing on Customily. Highly recommended

Developer reply ·

Thanks for your awesome review and recommendation :) we're happy to have a company like yours in our family! Let's keep growing together!!

on Customily Product Personalizer · Over 1 year using the app
★★★★★
Shopify

Fantastic app at a great price. The software itself is pretty intuitive and the help docs (of which there are plenty) is very good, so getting it set up has been pretty straight forward once you understand their nomenclature. When I've reached out to support, the response (via chat) has been very quick and they've been very knowledgeable (thanks Gwen). One nice feature of this software is that you can automatically move an Affiliate from one tier (they call them programs) to another based on their referrals' sales (and other options too). It would be really great if I could auto-generate a new, unique discount code for them with upgraded benefits associated with that new higher tier as well. If not that, at least give me the ability to run a report (each week, month, quarter, whenever) that showed me which Affiliates had moved up a Tier so I could manually adjust their discount code. Bottom line - GREAT app! Just needs a small tweak to be PHENOMENAL!

Developer reply ·

Hello there. This is Stark from UpPromote support. Thank you for the suggestion. We totally understand your need of seeing the tier-progress of affiliates. We would love to hear you out and have a chance working with you to improve the experience. We've sent you an email with more discussion. Cheers!

on UpPromote Affiliate Marketing · 8 days using the app
★★★★★
Shopify

ton of value from one spot-- and the best part, there's actual customer service available that is extremely helpful!

on Vitals: Reviews, Bundles & 40+ · 2 days using the app
★★★★★
Shopify

Running a multi tier affiliate program is complex.. the support from leaddyno has been a huge help in our success. I'm sure their live chat is tired of hearing from us haha- but they are always available during business hours and quick to answer questions.

Developer reply ·

Thank you for your great review! We greatly appreciate it and we're always happy to assist you as much as possible.

on LeadDyno Affiliate Marketing · Almost 3 years using the app
★★★★★
Shopify

We've been using the app for about a year now. It's been extremely helpful and we had zero issues implementing it. We'd absolutely recommend to other small business looking for an address verification solution.

on Clearer.io Address Validator · About 1 year using the app