Korendy TR
Türkiye
Reviews (17)
We've been using this app for a long time. But finally it broke our website. Our customers couldn't click header section i.e. navigation and basket button. I've tried to figure out what can be the reason, but finally shopify support plus team figured out that this app is causing the trouble. For the last 3 days, our website was almost unusable due to this app. After uninstalling the app, the issue resolved immediately. Now header area works very well. Strongly not recommended.
Super high quality front end/admin design which adapts to your theme style. User experience is very carefully considered. Everything works smooth and perfectly. Besides the support team is very responsive and solves problems promptly. Thanks for creating this app
We're using Zigpoll since the last week. It is super useful, helpful, and interactive. The support team is very quick and resolutive. Thanks a lot guys.
Review Update: Dec 2020. It works much better than previous versions. There is also no issue on naming the orders, we can name them however we want. So far this is the best order merger app I could research and find on the market. Thank you team ========= Previous Review In average, the app works well. However, due to the following disadvantages we have removed it: Combined orders having very long names, which appear on the shopify order list very confusing. Imagine there are 3 orders combined, we see something like that #58944_#59381_#59567_OM. Normally combined orders should have standart order names. For example: If you combined an order number with #5 and #6, if there is no next order, then the combined order name should be #7, instead #5_#6_OM. This markup confuses customers a lot.
Developer reply ·
Update on August 2nd 2020: I just wanted to let you know you can now control both the order name and shipping name. Also, we now have 2 full-time developers so features are coming out faster :) Any chance you can give it another chance and if you like it update your review? Thanks! Hi there! First of all, thank you for your honest review, we really appreciate it, and we apologize for the inconvenience you experienced while using our app. We know that few features are missing in the app, some of them due to some limitations in the Shopify API, and on others, we're still working. When it comes to controlling the new order name (order number), this will be available in the next version, as well as shipping names. It's important to understand that everything related to order management is extremely sensitive and we don't want to release anything before making sure we won't cause any damage to merchants. Would you like us to update you once the next version comes out? If there is anything else we can do for you we're available in the live chat within the app, as you already know :) Thank you again, Ariyeh Even Haim | Order Merger CEO
Updated review: The support team has fixed the buy now. Thanks a lot guys. Everything works perfectly. Now it really deserves 5 star :) Previous review: In overall the app works well, however, there is a very critical bug and error. The app shows empty products like from unpublished / removed products (like that maybe screenshot link may not be shown here: https://cln.sh/L2vdl5 ). I guess it gets the unpublished products from old orders. I told the developer 2 days ago, they said it is on the to do list, but this is essential bug to fix as soon as possible, that's why I gave 3 star.
Developer reply ·
Hi there, our tech team is still working on the issue you reported. It's a local edge case that happens in a very specific scenario. The app powers over 5K stores and this is the first time we encountered this exact scenario. Unfortunately, what might seem like a simple issue on your end is not a simple issue on the technical level. We are doing our best efforts to integrate the app with your store product catalog as soon as possible. Our technical team will send over a progress report through email within 24h. 78 five star reviews reflect the level of quality and service we offer. I'm confident we can make your experience a 5 star one as well. Thank you for your patience and understanding. *** Update: The issue was identified and fixed.
After doing extensive research, this one was the best cookie GDPR bar ever. Why? - Very elegant and customisable design - Mobile ready - Doesn't requires accessing customer and shop data (this is the most important one because some cookie bar apps requires accessing everything on your store, not sure what they do with those private information) Thanks a lot guys, Your other apps are also amazing!
It is very easy to see lifetime value of customers + return rates. It helps me a lot to understand the business potential and how much more ads I can spend to keep profitability. Also the customer support is amazing and really helpful. Thanks a lot for that.
Great customer support, and clean data export. It works very well. Thanks a lot for your support and help all the way.
We've been using this for 2+ hears. So far, we had a great success - 51k+ members actively using the program - 23k+ reviews collected with Judge.me integration (we gave auto points for each review with pictures) - 17m points earned, 6m spent Besides customer support is amazing, they support you whenever you need. Thanks a lot
Developer reply ·
Thanks for the review! It's great to hear about your successful results
We've been using this since the last year. We've seen very quick increase in our list. Campaign features are amazing because you can design your campaign for multi device. Also, the delivery of notifications are very fast. The support team is very kind and really supportive. Thanks for your service guys
Using GemPages for more than 1 year. It is easier to use than similar apps, much better support, higher quality components. Thanks a lot GemPage team.
Excellent user experience. Everything is step by step even easy for dummies. Great job. you're the most favourite app so far...
All the sync process was very very smooth and worked perfectly. Also, the support person was very helpful for my questions. Thanks a lot.
Forget about others. This is the most practical/useful and robust order limiting app on Shopify. The others doesn't make much sense.
Auto and manual install is not working. There are lots of bugs. - Price is shown in GBP symbol. I asked this also to support team but they didn't responded it. - When I use Brooklyn's half opening drawer style basket, it is not working - It doesn't work with another discount code. System gives me error. There are more way to go with this app, it is not mature at all...
Developer reply ·
Hi Behram, We are really sorry for the problem you faced. We replied you same day on this email "behram@korendy.com.tr" through which you created ticket(#3153) that if you do not understand or want to make any change then please create staff account for our support team. So we kindly request you to create staff account for our support team and we will make sure that our app will work perfect in your store. Looking forward to hearing back from you. Thank you Thimatic Support Team
Forget the others and don't waste your time. This is the best order edit app that helped me organise order export files easily. You can simply create your own export template and don't waste time again and again. It is very much flexible as well.. Thanks guys for developing such an app.
We used this app to show specific functions for each product. Badge designs are amazing and lightweight. The support is always fast and useful. I wish we could add a specific product badge directly within the panel. The support team promised to do it in the future. Looking forward to see that :)
