CS Racing Exhaust
United States
Reviews (12)
Very easy to use. They handled everything to make the app work flawlessly with the theme.
Quite a useful app! Works like a charm
Fantastic app! It saves us lots of hours of work. You'll need to teach the bot but it's super easy and the tech support is super helpful! Forget the Shopify INBOX app! This is the one to get instead!
Developer reply ·
Thank you for your great review! We're thrilled to hear the app is saving you time and that you're finding it easy to use—our support team is always here to help!
They offered a free plan with 500 e-mails per month. That's what we needed. Then, they started charging me more and more every month based on the number of subscribers, regardless if they are active or not. When I complained about it, they told me to remove the subscribers even though we were not shooting any e-mails to them. That's shady. Even though we were paying, we couldn't remove their logo from the e-mails. They're always forcing you to upgrade and once you're in, the next plan goes from $50 to $80! The plans you get on Shopify are gone! UPDATE: This response is just BS. Your policy is not clear. You offered me a plan with 60k email per month and it doesn't show anything about the number of subscribers. I should be charged by the number of emails sent, not by the number of subscribers in my list. I had to pay for all subscribers even tho we shoot less than 100 emails.
Developer reply ·
Thank you for taking the time to provide us with your feedback. We apologize for any frustration caused by our pricing structure. Our pricing policy is based on the number of billable contacts you have, and this may result in changes to the monthly cost as the list size changes. We strive to be transparent about this in our communications and on our website. In regards to your concern about inactive subscribers, we understand that it may seem unfair to be charged for them. However, we do need to account for them in our pricing structure as they are still part of your overall list size. This is the reason we do offer the option to remove those contacts to bring down the price. We believe this is a fair way to comply with our pricing policy and provide flexibility to our clients. Regarding the removal of the Omnisend logo: as we have checked your account, we found it possible to remove it from your emails. We would be happy to assist you with this if you still have any issues! We do offer different plans to suit the varying needs of our clients, and we understand that it may not be feasible for everyone to upgrade to a higher-priced plan. We will take your feedback into consideration as we continue to refine our pricing structure and offerings. Thank you for choosing Omnisend as your email marketing platform. We appreciate your business and will continue to work hard to provide you with a top-notch service!
Excellent app! Very nice features! And it's free! Easy to organize all payouts and register new affiliates using the portal. It could have a way to invite new users automatically tho.
Developer reply ·
Thank you for trusting us. We are grateful for the pleasure of serving you and meeting your needs. If you have any concerns, please reach out to us at support@bixgrow.com. We're always here to help you!
The developer is more concerned about you leaving a review and downloading the other apps than making the app work.
They have prompt customer service and the app continues to improve everyday. I've been with them since I started my store and have yet to have a problem they couldn't fix! It's the only app I could find to import my reviews from ebay!!!
Developer reply ·
Thank you for taking the time to share this glowing review! We are thrilled to hear that our customer service and constant improvements have made a positive impact on your store’s experience. It's our priority to ensure all issues get resolved promptly, and we're glad you've found our app's unique features helpful, such as the ability to import reviews from Ebay. Remember, should you need further assistance or features, we're here for you. Your feedback is extremely important to us as we strive to provide the best possible service. Cheers, The Opinew Team
The app would be a great addition if it worked and if the tech support would answer to make it work. It worked a few days then it vanished from the checkout page. update: The support got in touch a few days later and solved the problem. The only issue is that the app only show up on the cart, but not during the check out process.
Developer reply ·
Thank you for your review. All feedback is important to us and we’re sorry to hear you had a frustrating experience. We replied to your support inquiry but have not heard back. Can you please email us at Shopify@govx.com? We would really like the opportunity to get this resolved for you.
So far so good! The app is easy to use and it has a super clean layout. Customer service quite helpful as well.
