SportStop.com
United States
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Reviews (12)
From the first weeks, we saw return on this app. I have not optimized our use of it and hope to do that in the months ahead. But overall, is worth it for us.
After years of trying to find a better bundle app for our lacrosse starter set sales, we finally found one. Kefi has been amazingly responsive to my requests. We mainly use the Standard bundle and it worked right out of the box, but I wanted more. And they implemented over 6 requests for changes to the behavior and format. I have never had such a responsive company for requests. Many are done in 48 hours. I cannot recommend highly enough. Works better and faster than our previous solution that we were stuck on for 4 year.s
Been using for 4 years now and each month it is generating revenue. Pricing is fair and the increased sales is great. Sometimes we are restocking an item and in under an hour we have sales for the item. Highly recommend.
Developer reply ·
Thanks for such a great review 😊!
We have been using smile.io for 2+ years and it has been great. Customers love it and it take VERY little time from support. Very self service, just what I was looking for.
Developer reply ·
Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏 - Smile Team ✨
Finally stated an affiliate program and this app is perfect for us. It has all the features we need like setting up different commission rates for some affiliates and being able to set higher or lower commission rates on different products. And their support has been great. I had 3-4 questions in the first week of setting this up and they helped in within 24 hours each time with just what I needed. And the app is very inexpensive compared to other options out there. Highly recommend
Finally a better solution for funding loss and damage in shipping. We have tried other solutions but was never satisfied with the service that those companies provided to our customers. Now we can have a pool of money to "self insure" those packages and take care of customers faster without loosing money. We have been on navidium for only 3 weeks, but we are very happy with it. 50% of our customers are opting into the package protection and only a handful of customers purchased it inadvertently and wanted a refund (which we provide right away if they ask). I highly recommend this app for any ecommerce company that has problems with lost or damaged products in shipping (which I think is 100% of merchants).
We are just ramping up using this app, but the experience has been great so far. In fact when we were testing this feature on our site we had the problem of the items we were listing were selling more quickly than we anticipated. Also we had some suggestions for changes while we were testing and they actually were able to take many of our suggestions and roll them out in days or weeks. I never had a company be so responsive for a new & free customer. We anticipate this new feature will allow us to recoup $10K+ a year in revenue from items we were not able to sell before. Highly recommend.
Developer reply ·
Thanks for the review. Everyone gets the same treatment, from big Shopify Plus users to small start ups. We appreciate the kind words and you nailed our mission... helping shops sell off what would be wasted inventory and turn it into dollars.
Switching warehouse management systems is a scary proposition. Especially when you have millions in the warehouse and are going right into the busiest season. After about 6 weeks we went from signing a contract to being live. And now after only 3 weeks on the platform we are already saving time and money.
If your store uses Variants (which most do), do NOT bother with this app. It does NOT put the correct variant onto the wishlist. instead it puts some default that shopify picked. So the wishlist is incorrect. Creates problems for customer support. And there support is SLOWWWWWWW. It took weeks for them to reply to my question about this problem. Then when I got a reply, they said it was an issue and they would put it on the list to fix. But I doubt they will since my developer already had contacted them about the issue and to my developer they said it would not be added. Don't waste your time with this app. Sorry Hulk apps, but you really should not have released this product with this huge problem.
Developer reply ·
Hi Paul, Product Manager of HulkApps here. First of all, I looked through your support history and at times you had received replies that lacked empathy - my sincere apologies for that. I also agree that our app lacked finesse few years ago, but I can proudly say that this app has grown immensely ever since. Your review has been critical in our success as we were able to overcome this obstacle and now the Advanced Wishlist app allows adding exact variants on shoppers Wishlist. I would really appreciate it, if you could give our app a last chance. Kindest regards, Shruti
We recently switched to shopify because we wanted better options for features like reviews and customer Q&A. And I chose Okendo because the app seemed to offer more features at lower cost than Turnto that we were using before. Wow am I glad we changed to Okendo. So far review rate is 5X what we had before and the the features like grouping products has been great. Also being able to send unique coupons as a reward for writing reviews has been well recieved. I would give them 6 stars if I could because there support is the best. Thanks Amanda and others for all the help ramping this up. I look forward to working with you in the years ahead.
Does as advertised. And support actually will get on the phone with you to help. Not just going back and forth with chat dozens of times like what happens with some apps. I would recommend this app
Very powerful and customizable app. We have been able to configure it to do exactly what we need and more. And support has been timely and spot on when it came to issues I could not quickly figure out on my own. Worth 2-5X the price they are charging. I highly recommend them.