Tumble
United States
Reviews (11)
Customer service is excellent. Whenever I have questions, they respond immediately and work on the problem. Reporting/data exports could be improved in some ways.
Developer reply ·
Thank you so much for your review! We're always working to add more powerful reporting so will reach out for specific feedback on what you'd like to see. :) -Jeremiah
Boost is always quick to jump into our theme code to identify and fix issues. We wanted to figure out how to show a second image on hover on a product card and Stephen was able to solve it immediately.
We are using Social Snowball for customer and affiliate referrals. The Social Snowball team has been supportive every step of the way in onboarding. We've bombarded them with multiple questions and feature requests for the first month and they are super quick to respond and help us come up with solutions. The app work pretty well now, and they have a robust product roadmap, so it will only get better.
Even though Aftership could not resolve my problem because it's not related to their app, the support rep Ankit P said they would still ask and get me any information that could be helpful.
This is hands down the best gift card app out there. Tim went above and beyond to get it implemented on my site. Super impressed!
Excellent app with amazing pricing and customer service! Highly recommend for anyone looking for a review app.
Amazing functionality and incredible Customer Service. Sam has been so helpful helping me build custom reports. Highly recommend!
Developer reply ·
Appreciate the kind review, glad we could get you the reports you need :)
This app is exactly as described and customer service is A+! Custom reports have been made for me repeatedly within 24 hours. Thank you!
This Pre-Order app has been a complete lifesaver! Working with Andrei to get the app working was a very seamless experience. This is hands down the best service I have received from an app developer. I highly recommend!
Developer reply ·
Thank you so much for the kind words! It's my pleasure to help you achieve your pre-order goals and I hope our partnership will be long lasting and prosperous. Best regards, Andrei from Timesact
App works as expected the customer service is fantastic. We are getting many successful referrals. Thanks Derek for your help!
Developer reply ·
Great to hear! Thanks for the review and I will let Derek know. - Jaime R.