ALZO Digital
United States
Reviews (12)
This app is superior to the other integrations we have tried so far. The online chat support has been very helpful. The agents I spoke with were clear, patient with me and have always found me the best answer. We will be running three integrations with LitCommerce and I look forward to the next three months as we gain even more insight and understanding of our options. Pricing is reasonable and very easy to understand.
This app is our 4th CED app and as usual, the support was very timely and helpful. Our onboarding issues were resolved. The agent was articulate and friendly.
The assistance I got from Jordan at Orichi was great and very timely. As I onboarded the app, I received screenshots with arrows and highlights. Within 2 days Jordan helped me customize our discount table which looks great now. His team also made a text alignment issue change that I asked for. Great support Michael
We just switched to Suite for Google Shopping from another feed app and I have been getting excellent onboarding guidance and assistance. One of the reasons we picked CED for this is their chat window support which is one of the best in our industry. I will recommend CED and this app if asked.
We had a couple of issues with the accessories app which I think were due to our theme upgrade. When I explained the issues to tech support the responses were great and exactly what we needed to fix the problems, no back and forth just great collaboration. Jason from your team was really responsive and very helpful. This is something that's not common but very welcome!
The app works well when I know what to do. But when I have questions or issues the help desk team is very good, polite, and effective. It's also great they are available in my time zone (USA East Coast).
This app met all my needs easily and quickly. The support was fast and very clearly written. We now have an accurate and easily maintained feed for Merchant Center. Previously we used 3 different apps as well as creating and maintaining a feed file by hand with each approach having a downside, GMCFeed is clearly the best solution.
We use this app to manage our eBay offering. I'm impressed with the features available. The support team chat window is very helpful in assisting me to fully utilize the product and they are patient with me when I have a lot of questions.
Developer reply ·
Hello ALZO Digital, We are incredibly grateful that you took the time out to leave us this review. Our Team will be happy to read your reviews. Please stay connected with us in this way. We are always here to help you, infinitely. Thanks & Regards. Team CedCommerce!!
switched from a feed file to Symprosis (Feed for Google Shopping) and the results have been great. Along the way we've had some operational issues with Google and while Google's support is a little slow right now, Symprosis is always right there with support and general advise.
This app is invaluable to our operation. I use it for multiple requirements, most importantly for our Google Shopping feed file. The support is excellent. We have multiple technical software challenges and with the pandemic most companies now only support chat or email support with pretty long time to get a resolution. Yesterday I had a question for Data Export and they were able to resolve my issue in about 5 minutes! Awesome.
I worked with the support team to get a sales history by SKU & "units sold" which exactly what I wanted. This saved us from upgrading our Shopify subscription. I see many other reports that will help us. Additionally using the custom reports is awesome and the support for this is top-notch.
2 weeks ago, 700 corrupted and duplicate records were added in Merchant center and neither Shopify or Google are able to help. This app is how we forward our prods go Google so I am highly suspecting it as the cause of trouble.
Developer reply ·
Thank you for sharing your review with us. I'd like to investigate your interactions with our team so far, as well as look into this further with you. I will be reaching out to you via email shortly to continue the conversation! -Lizzy, Shopify Support