The Bat Flip Shop
United States
Reviews (16)
Louie was amazing! handled my questions quickly and professionally. Even came back because I forgot to ask something and he jumped right back on the Chat. If you look on my store, we pride ourselves on Old School Customer Service, Louie has that special touch!
Nice app, easy to use and precisely what We needed.
Eugene was AWESOME! quick with his responses, some support seems to take forever to respond, not 1Click! Thank you for the quick support Eugene, :)
Always great service with any of their apps, efficient, professional and most of all, fast... they know your time is valuable
Developer reply ·
Thank you for taking the time to leave a review, and glad to hear that our customer service team helped you in a quick and professional manner!
Liz was awesome! it was great to get quick service! shows great respect for store owners as time is money for us :)
The support team is amazing, always there when needed, and very helpful. They will go over and above to give you what you are looking for if at all possible
Alex was AWESOME!! took the time to actually check my page and made some suggestions, even implemented them for me! Great first experience! Thanks again Alex :)
Developer reply ·
Thank you for your amazing review🙏 Our support team is always ready to help and wishes you many sales😎
Flora was awesome, stayed online with me until she knew the issue I had was resolved! Thank you for being so patient with me Flora! :)
Awesome Company to work with! Especially Richcarde M. He is always willing to go the extra mile to get what I need completed. App always works perfectly, if you are not 100% sure you did it right just hit up Richcarde!
Developer reply ·
Haha thank you for the feedback😁️😅️ That's really considerate of you, and we are super happy to hear your experience with our support team has been so satisfying!!
Awesome App, and great customer service when it is needed. I like when app developers have a representative online, makes life simple so that I don't have to wait a few days to get an answer. My Rep Leo was quick and informative. Thanks, Leo
Developer reply ·
Hello friends at The Bat Flip Shop, It was a pleasure assisting you, Steven! Thanks for the awesome review! Chat us anytime you need help. More power to your business! 🚀 - Leo @ Propel Commerce
Vipin was awesome at helping me get the app to work properly on a 3rd party Theme. We didn't even have to involve the developer which has never happened. He was professional and efficient and knew the urgency of getting the app up and running. This app is amazing if you are looking away to take preorders without a bunch of personal time tracking the information needed for preorders.
Great Customer Service! Quick and no hesitation on handling your issue. Just starting with the app but hoping it produces as advertised :)
I have worked with a lot of app developers but the Simplee Team is my #1. The entire Team is so knowledgeable and friendly, first app developer that took the time to actually call me to solve a issue I was having, Thanks Chris!! I have been working with Carly the most and she is just amazing! She solves any issue I have no matter how silly I sound... lol... She is my go to problem solver! Thanks Simplee Team :)
Developer reply ·
Thanks Steven for the kind review 🙏 - we look forward to seeing your store launch a successful membership program! 🚀
Vlad was awesome! fixed my issues in a matter of minutes ! Thanks Vlad :) if you are looking for a easy to use app, this is it! works great and well with other apps.
Developer reply ·
Hello to our friends from The Bat Flip Shop Thank you for the glowing review. We're so happy to hear that you are enjoying Wholesale & Custom Pricing. Vlad is the star of our support team and we are delighted to know that he was able to assist you. We’ll make sure we pass your kind words along to Vlad, who we know will be delighted to read your comment. We love having you as a customer and are always here to help your Shopify store succeed! Tanu & The Wholesale & Custom Pricing Support Team
I was amazed at how Lara from Shopney took what I thought would be a long nightmare process and She made this so simple to complete! She was always there when I had a question, never gave me a "basic" response, She was always detailed and even supplied screen shots or links for me to follow. Now I feel like a pro dealing with Shopney and excited to have my Apps up and running! Thank you Shopney and a Special Thanks to Lara :)
I found this app by way of TikTok and what a great find it is!! This App makes life so easy. No more having 10 free trials going and having to keep track of when bills are due! trust me when I say, this app has everything you need.. period! I want to someday have a Customer Support as amazing as the individuals I have dealt with from VITALS. I am hoping to continue partnering with VITALS for as long as I can be Successful in the Ecommerce World.