Dropshipman: Easy Dropshipping

This service is NOT what I thought I was paying for. I think Dropshipman may work for inexpensive, generic products where one item can easily be substituted for another. If you sell specific, higher-priced products where the customer expects the exact item pictured, PLACE TEST ORDERS before relying on this service. Everything I'm describing occurred in writing. I have the emails, chat transcripts, screenshots and order history. Their explanations are in black and white. I also wasn't using their free or entry-level service. I subscribed to Dropshipman's highest-tier Plus plan at $79.90/month. Their own plan comparison lists features including 5,000 Temu imports/month, 5,000 AliExpress imports/month, 60 expert sourcing requests/month, bulk sourcing, priority sourcing processing, automated order product sourcing, automated fulfillment, a dedicated account manager, VIP support and a 1–3 day sourcing timeframe. Here's where my experience went wrong. Dropshipman provides a browser extension that allows merchants to select products from Temu/AliExpress and import them into Dropshipman/Shopify.These weren't random products I independently added and later asked Dropshipman to find. I selected and imported them using Dropshipman's own system. Dropshipman's own app then displayed inventory quantities for those products. When I actually placed a test order, however, it went into sourcing. I eventually learned an extremely important distinction that I wish I had understood before building my store around this service. Dropshipman told me in writing: “Temu listings are used as product references, but fulfillment depends on availability from our supplier network.” Read that again... product REFERENCES. In other words, importing a Temu product and Dropshipman actually being able to source it are two different things. In my experience, Dropshipman did not simply purchase the available product from the Temu seller whose listing I imported. Instead, they attempted to locate it through their own supplier network. I even specifically asked why they couldn't purchase the same doll from another seller who had it available. That's a HUGE distinction when the exact product matters. I sell therapy dolls. A completely different doll isn't an acceptable substitute just because it's in the same general category. The inventory shown in the app was also misleading to me. Dropshipman's own app displayed inventory for the product I imported. But that displayed inventory did not establish that Dropshipman's supplier network could actually fulfill the product. I didn't understand that until I tried ordering. My test order involved a silicone therapy doll selling for roughly $170 on Temu. My assigned manager eventually told me: “I have checked with many factories that the product is out of stock. I have found one alternative product. Please check if you can accept it.” The alternative wasn't a slightly different version of the same product. My response was: “That is a completely different doll - not even silicone.” My manager later acknowledged they were unable to provide a “highly similar alternative.” I then did the sourcing homework FOR them. I searched Temu myself, found multiple listings/SKUs for the same or matching doll, and supplied them to Dropshipman. Support acknowledged that the SKUs I provided were for the exact products I wanted and wrote: “I will forward this information to our sourcing team and ask them to check these specific SKUs.” Remember, I was paying $79.90/month for a plan advertising 60 expert sourcing requests, priority sourcing processing and a 1–3 day sourcing timeframe. BOTH of my September test orders ultimately failed sourcing. This is now documented directly in Dropshipman's own order system: Order #1003 — September 19 — SOURCING FAILED Order #1004 — September 23 — SOURCING FAILED I continued working with Dropshipman between these attempts, supplied additional product information and matching SKUs, and tried again. Two September test orders. Two sourcing failures. Zero successfully sourced products. And there's another issue: #1004 wasn't marked “Sourcing Failed” until September 30—seven calendar days after it was placed. That's particularly frustrating considering my highest-tier Plus plan advertises a 1–3 day sourcing timeframe and priority sourcing processing. When I separately asked customer service how long sourcing typically takes, they actually told me: “It usually takes 1 to 5 days to complete the sourcing.” Either way, my second test order took seven calendar days just to end in Sourcing Failed. Thankfully, I was the customer. These were test orders I placed myself specifically because I wanted to know what my customers would experience before trusting Dropshipman with a real customer's expensive purchase. Imagine explaining to a customer who purchased a specific $170 doll that your fulfillment company can't obtain the product you sold them—and after waiting, the proposed substitute is a completely different, much cheaper doll that isn't even made from the same material. I'm not willing to put my customers in that situation. At one point I even questioned whether I had caused the problem because I had changed SKU numbers while organizing my products. I contacted Dropshipman about it, provided the appropriate product information and exact matching SKUs, and continued trying to resolve the issue. Ultimately, Dropshipman itself later wrote: “We sincerely regret that the products you submitted could not be sourced.” I requested a subscription refund. Dropshipman declined.They told me the billing cycles had been completed, my subscription remained active, and the plan's benefits/features had been available and accessible, so they would not issue a refund. I understand companies have refund policies. My issue is that I paid for their highest-level plan, built products using their system, communicated with their sourcing team, provided additional SKUs and tested their fulfillment—and never managed to get Dropshipman to successfully fulfill a SINGLE order. I'm also waiting to get my unused $200 back. This is separate from my subscription fees. I deposited $200 of my own money into my Dropshipman balance to pay for sourced products/orders. Dropshipman's own transaction history currently shows: Total top-up amount: $200 Used amount: $0 None of it was ever used. When I decided to leave, the unused $200 wasn't automatically returned. I had to submit a withdrawal application requesting that my own unused balance be returned to PayPal. The transaction now reads: “Withdrawal application: return to PayPal account $200.00” Status: “Reviewing.” Their confirmation explained that withdrawals are reviewed and completed after the review is passed. To be fair, Dropshipman has NOT refused to return this $200. My request is currently under review. If they return the full amount, I will consider that portion resolved. But prospective customers should know that even though their records show $200 deposited and $0 used, withdrawing the unused money requires an application and review process. Here's what bothers me most. I spent hours importing products, editing listings, configuring my store, communicating with my assigned agent, supplying SKUs, placing test orders and waiting for sourcing—all believing I was setting up a fulfillment service capable of fulfilling the products I imported. What I did not manage to do was get Dropshipman to successfully fulfill a single order. The distinction I wish I had understood from the beginning is this: I used Dropshipman's own extension to select and import products. Dropshipman's own app displayed inventory for them. But when I actually placed orders, fulfillment still depended on Dropshipman separately locating those products through its own supplier network. For inexpensive generic products where substitutions are acceptable, that model may work fine. It does not work for the way I need to run my business. If you sell products where the exact item matters: PLACE TEST ORDERS FIRST. Do it before spending weeks building your store. Do it before advertising. Most importantly, do it before a real customer places an expensive order. Do not assume that because Dropshipman allows you to import a Temu/AliExpress product—and displays inventory for it—that its supplier network can actually obtain that exact product. I tested it first. Thankfully, I was the customer.

Very annoying and not free. Keeps giving me pop-ups. Do not install this, I give it 0 stars. Hello, We're sorry to hear about your experience and apologize for the frustration caused. Dropshipman offers both free and paid features, and we understand that unexpected pop-ups can be annoying. We'd love the opportunity to better understand what happened and help resolve any issues you encountered. We've reached out to you via email, and we hope you'll give us a chance to assist. Thank you for your feedback. Best regards, Dropshipman

Hi [App Developer/Support Team], My name is Deavalon Maddox and I am a Shopify merchant using your app on my store, House of DMX. I recently noticed a charge of $79 on my billing for your app. I was not aware of the active subscription and have not been using the app. I kindly request a refund or billing consideration for this charge, as it was unintentional. I have also gone ahead and unsubscribed to prevent future charges. Thank you for your time. Best regards, Deavalon Maddox deavalonmaddox@gmail.com Store: House of DMX

Horrible! All their products I listed on my store showed sold out all the time. I contacted their agent Nicole and never got a response. Unsubscribe me.

muito difícil de trabalhar e não tem a app em português o que é um erro grave alem de ser caríssima para quem quer iniciar é um valor muito alto Olá, Obrigado por compartilhar seu feedback — nós realmente apreciamos. Lamentamos saber que sua experiência não atendeu às suas expectativas, especialmente em relação à usabilidade, disponibilidade de idioma e preços. Suas preocupações são importantes para nós, e as levamos a sério enquanto continuamos melhorando nosso produto e serviços. Já entramos em contato com você por e-mail para entender melhor sua situação e ver como podemos ajudá-lo. Por favor, sinta-se à vontade para responder quando for conveniente — teremos o maior prazer em ajudar e encontrar uma solução que funcione para você. Mais uma vez, obrigado pelo seu feedback, e esperamos melhorar sua experiência no futuro. Atenciosamente, Equipe de Suporte Dropshipman

FRUAD FRUAD FRUAD FRUAD FRUAD FRUAD FRUAD FRUAD FRUAD FRUAD FRUAD FRUAD FRUAD FRUAD FRUAD FRUAD FRUAD FRUAD Be aware, this is FRUAD, I tested their platform. solution works but they are listing products that even not in stock. They have no care with your business and your customers. Be aware horrible experience with my first sales using their platform. Horrible!! Hello, Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and understand how frustrating stock-related issues can be, especially during your first sales. We want to clarify that Dropshipman is not a fraudulent platform. However, we acknowledge that in this case, real-time inventory synchronization did not meet expectations, which led to the product being unavailable after your order was placed. This is a serious issue, and we take full responsibility for the inconvenience caused to you and your customers. We care deeply about our merchants’ businesses, especially new sellers, and we regret that this first experience fell short of our standards. Our team has reached out via email and remains available to resolve any outstanding concerns directly. We sincerely hope you’ll give us another opportunity to demonstrate the improvements we are actively making. Thank you again for your honest feedback, it helps us improve. Best regards, Dropshipman Support Team

Plus plan ($79.90) is unjustified. I placed an order on 27/11/2025 to test the service personally and experience what my customers would go through. • First shipment: lost • Second shipment: re-shipped on 21/12/2025 • Final delivery: 2 January 2026 That’s a 35-day delivery. This level of performance is unprofessional. I tested it personally to protect my customers, and I’m glad I did. Charging $79.90 for a service that performs this poorly is indefensible. They charge stores a significant amount for a service that fails to meet even basic expectations. Had I read the reviews more carefully, I wouldn’t have installed it even if it were free. I hope this review helps protect another store and its customers from a similar experience Hello there, Thank you for sharing your feedback. We sincerely apologize for the experience you’ve had with our service. We take your concerns about the PLUS plan and the lost order that was reshipped, causing delays, very seriously, and we deeply regret that we did not meet your expectations. We aim to provide prompt, reliable, and professional support to all our clients, and it’s clear that we fell short in this case. We are actively reviewing your situation to understand what went wrong and to prevent it from happening again. We will reach out to you personally via email to address any outstanding issues and work to restore your trust. We truly appreciate your honesty, and your feedback will help us improve our customer experience moving forward. Best regards, Dropshipman Support Team

Extremely Poor Customer Service and App Experience; My experience with this company has been extremely disappointing. They consistently fail to respond to customer requests, and when they finally do, it takes an unreasonably long time to receive any support. What makes the situation even worse is that even the account manager assigned to me shows no interest in my requests or concerns. There is no follow-up, no effort to solve issues, and no sign that my business or time matters to them. Whenever I needed assistance, the replies were either delayed beyond reason or never arrived. There is absolutely no professionalism, no accountability, and no customer centric approach in how they operate. Honestly, this is the slowest and least reliable customer service I’ve ever experienced. If this company wants to regain trust, they must drastically improve their responsiveness and ensure their account managers actually support their clients not ignore them. Hello there, Thank you for sharing your feedback. We sincerely apologize for the experience you’ve had with our service. Your concerns regarding delayed responses and lack of follow-up are taken very seriously, and we deeply regret that we fell short of your expectations. We strive to provide prompt, reliable, and professional support to all our clients, and it’s clear that in this instance, we did not meet that standard. We are actively reviewing your case to understand where the breakdown occurred and to ensure that it does not happen again. We personally reach out via email to resolve any outstanding issues and restore your trust. We appreciate your honesty, and your feedback will help us improve our customer experience moving forward. Best regards, Dropshipman Support Team

Worst fulfillment app I’ve ever used. I placed an order for 40 pieces, and it’s been forever the order still hasn’t shipped. My agent has been lying to me for four days straight, saying “it will ship today” each time, but nothing has happened. I also reached out to customer support, and they were no help at all just kept saying they would “check with the team” and asked me to wait even longer to find out what’s going on with my order. Hello there, We’re very sorry to hear about your experience and truly understand how frustrating this delay has been for you. This is not the kind of service we want our users to experience. Please know that one of our team members has already reached out to you via email to provide a detailed update regarding your order and ensure that this matter is resolved as soon as possible. We sincerely apologize for the inconvenience and appreciate your patience and understanding while we work to make things right. Your feedback helps us improve our process and deliver a better experience moving forward. Best regards, Dropshipman Support Team

Warning on AliExpress Import: Support Creates Confusion!!! I'm writing this review after a confusing and frustrating experience with Dropshipman's customer support. I was considering subscribing to a paid plan, but a simple live chat left me with more questions than answers. First, I noticed a discrepancy in the app settings where an "Advanced Pricing" feature required a "Pro Plan," but the plan description only mentioned "Basic Pricing." The support agent, Joe, simply told me to "kindly disregard that feature for now" and that it would unlock anyway. This was the first red flag. The biggest issue, however, was their "sourcing" model. I asked a very simple question: "What happens after a customer orders a product I imported from AliExpress?" I was expecting a simple one-click fulfillment process, similar to other apps. Instead, the support agent gave me contradictory and confusing answers. He claimed that the AliExpress order wouldn't be fulfilled by AliExpress. Instead, it would "automatically undergo a sourcing process" to find a new supplier, which could take 1-5 days. This is a fundamental and critical difference from standard AliExpress dropshipping. It seems the app is designed to push you away from a simple AliExpress automation model and towards a more complex agent-based service. I also asked about the "Full Order Tracking" feature, which is only listed in the most expensive plan. His answer confirmed my suspicion: basic tracking is likely limited or manual in the cheaper plans. I almost subscribed without knowing these crucial details. My advice to anyone considering Dropshipman is to ask very specific questions about their fulfillment process and pricing before committing to a plan. It's very easy to book a plan, perhaps even for a whole year, and only later realize that the app doesn't work the way it is advertised on the website. The communication from support was unclear and the business model seems to be more complex than what is advertised.

Your prices are just horrible .

We installed the app and set up the system according to the requirements. We loaded some test products and listed. When we went to the checkout - it came up with an error message and so we tried to review settings and could not find any problem. We contacted 'Rachel' twice and both times we got the same AI response - 'this is due to the settings you have in Shopify'. The Shopify normally works so obviously it is in the settings for DSM. Do not expect any serious help to get started with this app. You are basically going to waste a lot of time if you want if you run into problems. It is indicative of your vulnerability if you invest a lot of time in this app. We will keep looking and dump this one!

THIS COMPANY IS ZERO STARS STRAIGHT ACROSS THE BOARD ! PITIFUL AND PATHETIC ! IT'S AMAZING TO ME HOW THEY CALL THEMSELVES A BUSINESS, HOW THEY STAY IN BUSINESS, AND HOW THEY CAN POSSIBLY HAVE SO MANY CLIENTS THAT DEPEND ON SUCH A PITIFUL, IRRESPONSIBLE, FALSE INFORMATION PROVIDING COMPANY WHERE DO I EVEN START ? LET'S START WITH SHIPPING, ...NO MATTER WHAT IS STATED ANYWHERE ON THEIR PLATFORM THEY DO NOT EVEN POSSESS THE CAPABILITY OF GETTING AN ORDER TO YOUR CUSTOMER ANY FASTER THAN AT LEAST 17 DAYS. IN MOST CASES IT'S GOING TO TAKE CLOSER TO 20 TO 30 DAYS FOR YOUR CUSTOMER TO RECEIVE EVEN JUST A SINGLE PIECE ITEM, LIKE A SHIRT FOR EXAMPLE. MY MOST RECENT ORDER I PAID FOR 7 TO 12 DAYS SHIPPING AND ACTUALLY PAID A LITTLE EXTRA TO GET IT THERE FASTER BECAUSE 12 DAYS IS ALREADY UNACCEPTABLE TO A BRAND NEW CUSTOMER PURCHASING ON YOUR WEBSITE FOR THE FIRST TIME.... AFTER 14 DAYS MY PRODUCT HAD NOT EVEN LEFT CHINA, THE SOURCING COUNTRY.. UPON CONTACTING MY INCOMPETENT SALES REPRESENTATIVE , RACHEL ( WHO OFFERS NOTHING BUT EXCUSES ON EVERY SINGLE SOLITARY ORDER THAT SEEMS TO GO ASTRAY, ) I WAS THEN TOLD THE ORDER WAS SLATED TO BE RECEIVED BY MY CUSTOMER AROUND DECEMBER THE 5TH... DO THE MATH ON THIS ONE PEOPLE. ORDERED ON NOVEMBER 11TH SCHEDULED DELIVERY DATE DECEMBER 5TH..!! REALLY ?? THIS WAS A SINGLE PIECE HOODIE SWEATSHIRT.. I PAID FOR 7 TO 12 DAYS SHIPPING. ACCORDING TO MY ACCOUNT REP RACHEL THIS ITEM WILL TAKE 24 DAYS TO ARRIVE TO MY CUSTOMER.. IT WAS ORDERED ON NOVEMBER 11TH BEFORE THE HOLIDAY SHOPPING ONSLAUGHT REALLY BEGAN.. SO LET'S EXAMINE THIS HONESTLY,.. YOU ARE A BUSINESS OWNER AND YOU HAVE A CUSTOMER ORDER FROM YOUR WEBSITE ON THEIR VERY FIRST ORDER, THEY ORDER A SINGLE PIECE HOODIE SWEATSHIRT AND IT TAKES 24 DAYS FOR THEIR ITEM TO ARRIVE...LOL ..NOW TELL ME REALISTICALLY HOW POSSIBLE IS IT THAT YOU ARE EVER EVER EVER GOING TO RECEIVE A REORDER FROM THAT CUSTOMER EVER AGAIN ! I HAVE PROCESSED AROUND 140 ORDERS THROUGH BOTH OF MY STORES, I CAN SAY CERTAINLY THERE HAS BEEN A PROBLEM WITH AROUND 85% OF THOSE.. OUT OF STOCKS.. CUSTOMER CANCELED AFTER WAITING SO LONG FOR DELIVERY.. SHIPPING TIME FRAMES ARE NEVER EVER MET, EVEN IF YOU PAY EXTRA.. THEN WHEN THE SHIPPING TIME FRAMES ARE NOT MET YOU DO NOT GET YOUR MONEY BACK... YOU HAVE HUNDREDS IF NOT THOUSANDS OF ITEMS SHOWING ON THEIR PLATFORM THAT ARE SUPPOSEDLY AVAILABLE FOR THE BUSINESS OWNER TO IMPORT INTO THEIR STORE BUT OH WAIT !! WHEN YOU ACTUALLY HAVE AN ORDER ON ONE OF THOSE ITEMS DROPSHIPMAN IS ACTUALLY CHASING THEIR TAIL TRYING TO LOCATE THE ITEM THAT THEY SUPPOSEDLY HAD AVAILABLE ON THEIR PLATFORM IN THE FIRST PLACE, BECAUSE THEY DON'T HAVE IT IN STOCK AT ALL ! THIS IS THE CASE ON EVERY SINGLE ORDER I GET IT SEEMS. I'M AN EXTREMELY LOW VOLUME STORE WITH TWO SHOPIFY STORES BOTH BEING NEW, BUT WITH 140 ORDERS BETWEEN THE TWO STORES THIS IS ABSOLUTELY MY EVERY SINGLE TIME EXPERIENCE.. I'M ON THE FREE PLAN SO I GET TREATED LIKE AN ALIEN BECAUSE I'M NOT PAYING FOR A PAID PLAN AND WHO WOULD WITH SERVICE SO WORTHLESS ? ON THE FREE PLAN YOU USED TO GET UNLIMITED IMPORTS PER DAY TO BRING NEW ITEMS INTO YOUR STORE, WHICH NOW I REALIZE IS SILLY ANYWAY BECAUSE NONE OF THOSE ITEMS ARE GOING TO BE AVAILABLE... BUT SINCE THEN THEY CHANGED IT TO THREE ITEMS PER DAY FROM THE UNLIMITED.. THREE ITEMS PER DAY REALLY ? MY STORES ARE VARIETY STORES AND CARRY A MASSIVE INVENTORY HOW AM I SUPPOSED TO KEEP MY INVENTORY FRESH AT THREE ITEMS PER DAY ? OH BUT WAIT IT'S EVEN WORSE !!... RECENTLY ONE OF THE CHAT LINE SUPPORT GIRLS AVA MISINFORMED ME THAT THE RULE HAD CHANGED BACK FROM THREE ITEMS A DAY TO 10 ITEMS PER DAY AND I WAS HAPPY, ONLY TO FIND OUT LATER SHE MISINFORMED FOR ME AND NOW IT IS 10 ITEMS PER MONTH NOT DAY...LOL DOING THE AVERAGE OF 4 WEEKS IN A MONTH, THAT ALLOWS YOUR BUSINESS TO BRING IN 2.5 ITEMS PER WEEK HOW IS A VARIETY STORE SUPPOSED TO SUSTAIN A BUSINESS BRINGING IN ONLY TWO NEW ITEMS PER WEEK ? THE GIRLS OPERATING THE 24/7 CUSTOMER SUPPORT CHAT LINE ARE TRAINED TO TELL YOU YES ON ANYTHING, PERIOD BECAUSE THEY DON'T HAVE THE KNOWLEDGE OR AUTHORITY TO ACTUALLY ADDRESS ANY OF YOUR CONCERNS AND THEY ARE HANDLING SEVERAL PEOPLE AT THE SAME TIME ALWAYS AND THEY ARE TRAINED TO JUST GET YOU OFF THE LINE SO THEY CAN GO TO THE NEXT CUSTOMER IT'S LIKE A GIFT FROM GOD WHEN AN ORDER GOES THROUGH WITHOUT A HITCH BECAUSE THAT'S AROUND 15% OF THE TIME.. I NOW HAVE TO DUMP THIS COMPANY AND REPLACE THEM WITH SOMEBODY ELSE AND BOTH OF MY STORES HAVE OVER 3000 ITEMS IN THEM.. IMAGINE THE TASK IT'S GOING TO TAKE ME AND THE TIME IT'S GOING TO TAKE ME TO DO JUST ONE OF MY STORES OVER WITH A NEW SUPPLIER BECAUSE THIS COMPANY IS CLEARLY INCOMPETENT TO SUSTAIN MY BUSINESS ! IF YOU WERE EVER CONSIDERING USING THIS COMPANY FOR YOUR DROP SHIPPING BUSINESS..... RUN THE OTHER WAY FAST ! ONCE YOUR REVIEW IS RECEIVED AND READ, YOU WILL BE OFFERED MORE EXCUSES IN AN ATTEMPT TO EXPLAIN THE EXCUSES THAT WERE ALREADY PROVIDED AS AN EXCUSE TO BEGIN WITH ! THIS COMPANY IS COMPLETELY WORTHLESS AND IT'S PITIFUL THAT AFTER YOU HAVE INVESTED NEARLY 2 YEARS OF IMPORTING PRODUCTS AND EDITING THOSE PRODUCTS ON YOUR WEBSITE YOU CAN'T EVEN FULFILL A SINGLE ORDER OF THEIR PRODUCTS WITHOUT SOME KIND OF MASSIVE PROBLEM AND AN UNDERTAKING TO GET IT RESOLVED. AND YOU CAN'T EVEN GET A SINGLE PIECE ITEM TO A CUSTOMER IN LESS THAN 25 DAYS HERE ! IT'S THE MOST INSANE THING I'VE EVER SEEN FOR A COMPANY LIKE THIS TO CLAIM TO BE A BUSINESS THAT CAN SUPPORT ANY COMMERCE WEBSITE ! AFTER THIS REVIEW WAS READ AND REPLIED TO, THERE IS SIMPLY NOTHING OFFERED BUT MORE EXCUSES TO TRY TO JUSTIFY AND EXPLAIN THE PREVIOUS EXCUSES THAT WERE ALREADY USED AS EXCUSES IN THE FIRST PLACE. IF YOU WANT TO HEAR THE DEFINITION OF COMPLETE IGNORANCE.... THE RESPONSE I GET FROM DROPSHIPMAN HERE IF YOU CAN BELIEVE AFTER ALL THIS DISPLEASURE THAT I'VE EXPERIENCED ,THEY ARE SUGGESTING THAT I UPGRADE TO A PAID PLAN OH MY GOD , WHAT IGNORANCE !! THAT'S LIKE THROWING MANURE IN YOUR FACE... WE'RE NOT GOING TO SATISFY YOU OR ANYTHING LIKE THAT BUT WE'RE GOING TO ASK YOU TO PAY FOR MORE TERRIBLE, UNACCEPTABLE, PATHETIC SERVICE After submitting this review, this company has proceeded to screw up five more consecutive orders. Then, when problems could not be rectified they ceremoniously kicked me off their platform... Instead of solving problems that's what they do here.. they just get rid of you if you become a " nuisance " to them , instead of trying to solve your problems they just make you go away and terminate your relationship... This has caused me to have to replace 3000 items in one store and about the same amount in a second store and re-edit and redo around 6000 products from scratch all over again after 2 years of work that I put in... All because they can't take the time to solve my problems and quit making excuses so they have just now decided to get rid of me instead... I hope they get sued by everybody that they have treated this way.. I'm going to report them to Shopify so they can see what kind of ridiculous company they're allowing on their platform and I hope that everybody else who has had similar experiences with this company and who's reading this will be the same..

ZERO STARS ! ️ PATHETIC SERVICE PATHETIC SHIPPING TIME FRAMES PATHETIC IRRESPONSIBILITY PATHETIC IN EVERY MEASURABLE WAY ! UNBELIEVABLE THEY STAY IN BUSINESS ! THIS COMPANY IS ZERO STARS STRAIGHT ACROSS THE BOARD ! PITIFUL AND PATHETIC ! IT'S AMAZING TO ME HOW THEY CALL THEMSELVES A BUSINESS, HOW THEY STAY IN BUSINESS, AND HOW THEY CAN POSSIBLY HAVE SO MANY CLIENTS THAT DEPEND ON SUCH A PITIFUL, IRRESPONSIBLE, FALSE INFORMATION PROVIDING COMPANY WHERE DO I EVEN START ? LET'S START WITH SHIPPING, ...NO MATTER WHAT IS STATED ANYWHERE ON THEIR PLATFORM THEY DO NOT EVEN POSSESS THE CAPABILITY OF GETTING AN ORDER TO YOUR CUSTOMER ANY FASTER THAN AT LEAST 17 DAYS. IN MOST CASES IT'S GOING TO TAKE CLOSER TO 20 TO 30 DAYS FOR YOUR CUSTOMER TO RECEIVE EVEN JUST A SINGLE PIECE ITEM, LIKE A SHIRT FOR EXAMPLE. MY MOST RECENT ORDER I PAID FOR 7 TO 12 DAYS SHIPPING AND ACTUALLY PAID A LITTLE EXTRA TO GET IT THERE FASTER BECAUSE 12 DAYS IS ALREADY UNACCEPTABLE TO A BRAND NEW CUSTOMER PURCHASING ON YOUR WEBSITE FOR THE FIRST TIME.... AFTER 14 DAYS MY PRODUCT HAD NOT EVEN LEFT CHINA, THE SOURCING COUNTRY.. UPON CONTACTING MY INCOMPETENT SALES REPRESENTATIVE , RACHEL ( WHO OFFERS NOTHING BUT EXCUSES ON EVERY SINGLE SOLITARY ORDER THAT SEEMS TO GO ASTRAY, ) I WAS THEN TOLD THE ORDER WAS SLATED TO BE RECEIVED BY MY CUSTOMER AROUND DECEMBER THE 5TH... DO THE MATH ON THIS ONE PEOPLE. ORDERED ON NOVEMBER 11TH SCHEDULED DELIVERY DATE DECEMBER 5TH..!! REALLY ?? THIS WAS A SINGLE PIECE HOODIE SWEATSHIRT.. I PAID FOR 7 TO 12 DAYS SHIPPING. ACCORDING TO MY ACCOUNT REP RACHEL THIS ITEM WILL TAKE 24 DAYS TO ARRIVE TO MY CUSTOMER.. IT WAS ORDERED ON NOVEMBER 11TH BEFORE THE HOLIDAY SHOPPING ONSLAUGHT REALLY BEGAN.. SO LET'S EXAMINE THIS HONESTLY,.. YOU ARE A BUSINESS OWNER AND YOU HAVE A CUSTOMER ORDER FROM YOUR WEBSITE ON THEIR VERY FIRST ORDER, THEY ORDER A SINGLE PIECE HOODIE SWEATSHIRT AND IT TAKES 24 DAYS FOR THEIR ITEM TO ARRIVE...LOL ..NOW TELL ME REALISTICALLY HOW POSSIBLE IS IT THAT YOU ARE EVER EVER EVER GOING TO RECEIVE A REORDER FROM THAT CUSTOMER EVER AGAIN ! I HAVE PROCESSED AROUND 140 ORDERS THROUGH BOTH OF MY STORES, I CAN SAY CERTAINLY THERE HAS BEEN A PROBLEM WITH AROUND 85% OF THOSE.. OUT OF STOCKS.. CUSTOMER CANCELED AFTER WAITING SO LONG FOR DELIVERY.. SHIPPING TIME FRAMES ARE NEVER EVER MET, EVEN IF YOU PAY EXTRA.. THEN WHEN THE SHIPPING TIME FRAMES ARE NOT MET YOU DO NOT GET YOUR MONEY BACK... YOU HAVE HUNDREDS IF NOT THOUSANDS OF ITEMS SHOWING ON THEIR PLATFORM THAT ARE SUPPOSEDLY AVAILABLE FOR THE BUSINESS OWNER TO IMPORT INTO THEIR STORE BUT OH WAIT !! WHEN YOU ACTUALLY HAVE AN ORDER ON ONE OF THOSE ITEMS DROPSHIPMAN IS ACTUALLY CHASING THEIR TAIL TRYING TO LOCATE THE ITEM THAT THEY SUPPOSEDLY HAD AVAILABLE ON THEIR PLATFORM IN THE FIRST PLACE, BECAUSE THEY DON'T HAVE IT IN STOCK AT ALL ! THIS IS THE CASE ON EVERY SINGLE ORDER I GET IT SEEMS. I'M AN EXTREMELY LOW VOLUME STORE WITH TWO SHOPIFY STORES BOTH BEING NEW, BUT WITH 140 ORDERS BETWEEN THE TWO STORES THIS IS ABSOLUTELY MY EVERY SINGLE TIME EXPERIENCE.. I'M ON THE FREE PLAN SO I GET TREATED LIKE AN ALIEN BECAUSE I'M NOT PAYING FOR A PAID PLAN AND WHO WOULD WITH SERVICE SO WORTHLESS ? ON THE FREE PLAN YOU USED TO GET UNLIMITED IMPORTS PER DAY TO BRING NEW ITEMS INTO YOUR STORE, WHICH NOW I REALIZE IS SILLY ANYWAY BECAUSE NONE OF THOSE ITEMS ARE GOING TO BE AVAILABLE... BUT SINCE THEN THEY CHANGED IT TO THREE ITEMS PER DAY FROM THE UNLIMITED.. THREE ITEMS PER DAY REALLY ? MY STORES ARE VARIETY STORES AND CARRY A MASSIVE INVENTORY HOW AM I SUPPOSED TO KEEP MY INVENTORY FRESH AT THREE ITEMS PER DAY ? OH BUT WAIT IT'S EVEN WORSE !!... RECENTLY ONE OF THE CHAT LINE SUPPORT GIRLS AVA MISINFORMED ME THAT THE RULE HAD CHANGED BACK FROM THREE ITEMS A DAY TO 10 ITEMS PER DAY AND I WAS HAPPY, ONLY TO FIND OUT LATER SHE MISINFORMED FOR ME AND NOW IT IS 10 ITEMS PER MONTH NOT DAY...LOL DOING THE AVERAGE OF 4 WEEKS IN A MONTH, THAT ALLOWS YOUR BUSINESS TO BRING IN 2.5 ITEMS PER WEEK HOW IS A VARIETY STORE SUPPOSED TO SUSTAIN A BUSINESS BRINGING IN ONLY TWO NEW ITEMS PER WEEK ? THE GIRLS OPERATING THE 24/7 CUSTOMER SUPPORT CHAT LINE ARE TRAINED TO TELL YOU YES ON ANYTHING, PERIOD BECAUSE THEY DON'T HAVE THE KNOWLEDGE OR AUTHORITY TO ACTUALLY ADDRESS ANY OF YOUR CONCERNS AND THEY ARE HANDLING SEVERAL PEOPLE AT THE SAME TIME ALWAYS AND THEY ARE TRAINED TO JUST GET YOU OFF THE LINE SO THEY CAN GO TO THE NEXT CUSTOMER IT'S LIKE A GIFT FROM GOD WHEN AN ORDER GOES THROUGH WITHOUT A HITCH BECAUSE THAT'S AROUND 15% OF THE TIME.. I NOW HAVE TO DUMP THIS COMPANY AND REPLACE THEM WITH SOMEBODY ELSE AND BOTH OF MY STORES HAVE OVER 3000 ITEMS IN THEM.. IMAGINE THE TASK IT'S GOING TO TAKE ME AND THE TIME IT'S GOING TO TAKE ME TO DO JUST ONE OF MY STORES OVER WITH A NEW SUPPLIER BECAUSE THIS COMPANY IS CLEARLY INCOMPETENT TO SUSTAIN MY BUSINESS ! IF YOU WERE EVER CONSIDERING USING THIS COMPANY FOR YOUR DROP SHIPPING BUSINESS..... RUN THE OTHER WAY FAST ! AFTER THIS REVIEW WAS READ AND REPLIED TO, THERE IS SIMPLY NOTHING OFFERED BUT MORE EXCUSES TO TRY TO JUSTIFY AND EXPLAIN THE PREVIOUS EXCUSES THAT WERE ALREADY USED AS EXCUSES IN THE FIRST PLACE. IF YOU WANT TO HEAR THE DEFINITION OF COMPLETE IGNORANCE.... THE RESPONSE I GET FROM DROPSHIPMAN HERE IF YOU CAN BELIEVE AFTER ALL THIS DISPLEASURE THAT I'VE EXPERIENCED ,THEY ARE SUGGESTING THAT I UPGRADE TO A PAID PLAN OH MY GOD , WHAT IGNORANCE !! THAT'S LIKE THROWING MANURE IN YOUR FACE... WE'RE NOT GOING TO SATISFY YOU OR ANYTHING LIKE THAT BUT WE'RE GOING TO ASK YOU TO PAY FOR MORE TERRIBLE, UNACCEPTABLE, PATHETIC SERVICE After submitting this review, this company has proceeded to screw up five more consecutive orders. Then, when problems could not be rectified they ceremoniously kicked me off their platform... Instead of solving problems that's what they do here.. they just get rid of you if you become a " nuisance " to them , instead of trying to solve your problems they just make you go away and terminate your relationship... This has caused me to have to replace 3000 items in one store and about the same amount in a second store and re-edit and redo around 6000 products from scratch all over again after 2 years of work that I put in... All because they can't take the time to solve my problems and quit making excuses so they have just now decided to get rid of me instead... I hope they get sued by everybody that they have treated this way.. I'm going to report them to Shopify so they can see what kind of ridiculous company they're allowing on their platform and I hope that everybody else who has had similar experiences with this company and who's reading this will be the same.. I am just in receipt of Dropshipman's recent reply here to my review..it should be noted that after nearly 100 orders out of approximately 140 that yes, heated discussion did occur, with me being called profane name by the boss of the customer service manager whis name is Billy..This is a spineless person who referred to my complaint by telling me in an email message that I was " being a PUSSY" by calling out their shortcomings ! ..he was NEVER MAN ENOUGH TO CONVERSE WITH ME DIRECTLY, HIDING BEHIND HIS TITLE AND EMAIL INSULTS.....hows that for a management position !?!? .. everything else in their reply happened at a time my email address was hacked by fraudulent criminals and was shut down for my security, do they didn't bheat what they claim from me ! , just trying to cover themselves now that Shopify Legal is becoming involved, looking into their operating procedures.

Esperienza pessima Ho avuto un’esperienza davvero deludente. Su alcuni prodotti non vengono inseriti i dati di tracciamento oppure il tracciamento risulta errato. Le spedizioni sono molto lente: quando invio la richiesta per un prodotto, mi avevano assicurato una risposta entro 2-3 giorni, ma in realtà ne passano almeno 5. A questo si aggiungono circa 14 giorni di spedizione. In totale, si rischia di aspettare fino a 20 giorni per ricevere un paio di orecchini! Ho fatto 5 ordini con loro e ben 3 non sono andati a buon fine. All’inizio sembrano affidabili, ma appena iniziano ad arrivare più ordini, iniziano anche i problemi: mancanze nei tracciamenti, ritardi continui, clienti insoddisfatti che chiamano arrabbiati… E alla fine sei costretto a rimborsare per non perdere la fiducia del cliente. Fate molta attenzione prima di affidarvi a questo servizio.

The support is incompetent! The platform has no option link existing products at your store with the sourced products. The support suggest to DELETE our existing products and add them again from their platform to be linked which is absurd!

Wir können von Dropshipman nur dringend abraten!! Die Lieferzeiten sind nicht wie angegeben. Meine Kunden warten im Schnitt statt 20 Tage, ganze 40 bis 50 Tage auf ihre Bestellung. Der Kundenservice ist inkompetent und arbeitet fast ausschließlich nur mit vorgefertigten Texten. Eine Hilfe ist der Kundendienst auch nicht. Hier wird man nur vertröstet und belogen. Wir werden uns im nächsten Monat von Dropshipman distanzieren und alle Produkte aus dem Sortiment nehmen. Wir haben eine Rückerstattung der monatlich gezahlten Beiträge (8x 30€)gefordert, da Lieferzeiten nicht eingehalten werden. Was wir empfehlen können ist, dass man sich die gutgehenden Produkte über AliExpress als Lagerware besorgt, bzw. diese bestellt, wenn der Kunde eine Bestellung aufgegeben hat. Die Lieferzeit bei AliExpress dauert in der Regel ca. 10 bis 15 Tage. Bei Lagerorten in Europa sogar innerhalb von höchstens 8 Tagen. Damit fahren wir sehr gut und die Kunden sind ebenfalls zufrieden. Wir wünschen allen Shopifyern gute Geschäfte!

Says it can source Aliababa.... Can not source Alibaba. Misleading advertising

You are selling a very raw and unfinished product. You can't do that. It's cheating. You should be paying me for finding such bugs and wasting my time on it, not me paying you.

We have experienced many problems with this app recently: Our agent is on holiday too often, and no one is assigned to replace her, so they are off. We started to receive customer complaints about poor quality products, and their quantity inspections need to be fixed as promised. Tracking codes need to be updated accurately. Some orders are lost.

Run For your life ---> too late in delivery and unexpected and not-agreed-on Payments and fees. After using Dropshipman for over 20 orders, an unexpected turn left me astounded. A week after payments were made, an agent named Nicole reached out, explaining a mix-up with their factory and a shipping dilemma that suddenly demanded an extra $50 per order for shipping. This miscommunication on their part meant I was facing an unplanned $1050 additional expense for 21 orders. In over two decades of business, I've never encountered such a blunder. This oversight led to over $1800 in losses for me. Honestly, reconsider if you're thinking about using Dropshipman. It's been a lesson in vigilance and the unforeseen costs of mismanagement. Never Ever again.

Really bad app. Worthless app and far away to be compared to others. They are so greedy for a bad service. No customer service

This app has completely changed its platform recently. There used to be an option to have your order come in from your Shopify store, go to the dropshipman app, place the order yourself and pay for it on aliexpress. This is no longer the case and there was no email sent to their customers explaining this change and when it was going to take place. I do not want an app fulfilling orders for my customers and mistakenly purchasing the wrong products for them. The only option now with this app is to use their fulfillment sourcing which means they find the item that your customer wants, they order it, they have it come to their fulfillment center, and then they turn around and ship it to your customer. This adds more time and delay to the items getting to your customers and I'm sorry, but I am not going to trust anyone else to source products for my store except myself. This is a horrendous change to this app and customers should have been notified. When I reached out to customer support, they asked me not to leave a review until I tried their service. I am not going to try this service. This is not the service that I signed up for when I started using dropshipman. This is a complete change from their original premise.