HYKLE

Edit: I was wrong about Brevo, their delivery rates are decent, support is ok and features are MUCH more flexible than most competitors. On the top, they don't charge you for "subscribers" especially if you don't use to send to all of them. I like that Nothing in this stupid platform works correctly. Even a simple abandoned cart flow. Reporting is poor, you constantly go redirect from one app to another for no reason. Customer service is the WORST! They are responsive until they get your money, after that you are alone with all the BS their platform has.

Scammers! I was charged $390 when suppose to be $45 They mislead your in their settings that you wont be charged if you exceed your limit, but you will be so be careful! There conversions metrics are also highly exaugurated. Out of 12 conversions they claim i manage to confirm only 3. Go to other services llike PushOwl, do not use this scammers!

Support is not existent and the actual service is poor! It took me a lot of time to translate our gempages landing pages only to find out that they are actually NOT translated. They visual translation app actually replaces the words from English to the other language in real time every time which caused HUGE delays in loading the page and customer is not seeing his native language. Instead he needs to wait around 20 seconds his page to be translated... Ridiculous Tried to solve that with the support, but all they did was to say "this is how our app works" and stopped answering to my email. I tried to reach them 2 times for the last 2 days - no answer at all. Do not bother. There is a lot of other BETTER apps Update: Moved to T Lab Translator, they actually have the necessary functionality and RESPONSD to my inquiry

Integrating this app with Shopify is a real struggle. Eventually i gave up We’re really sorry to hear about the issues you experienced while trying to integrate our app. We’ve sent you an email as well, so we can connect directly and discuss this further to get it resolved as quickly as possible. We couldn’t find any previous support request from you, so we’d greatly appreciate any details you can share to help us investigate properly. Thank you for your feedback, and we hope to turn this experience around for you.

My account manager, Roxane Liu is the worst agent you can imagine! Not responsive, not solving problems, only generic and incompetent answers! My previous agent was amazing compared to Roxane, but she left for some reason. I asked to speak with her supervisor to discuss the issues i have with her and that she is not responsive to my messages on time, not solving problems, not giving even information as to what is happening with my orders! Solve your logistics delays and agent issues before your most consistent clients leave you! Because that is what will happen soon if the situation didn't change! What's funny is that i recently reached LEVEL 4, suggesting i have "order processing priority", but instead my orders are still delayed even more than before!

Great app with great support!

Scammers! DO NOT USE! I installed the app with the promise of 7 days FREE Trial, but as soon as i linked my first product they charged me and refused to refund! I only found out when i saw the bill from Shopify that says: Zendrop - Dropshipping & POD (Uninstalled) $29.00 Then i contacted them, but they REFUSE to refund on the ground that "5 days period for refund request expired". How can i not miss the 5 days period if i never expected to be charged in the first place!!! I'm going to report that scam crocks to Shopify

The support is incompetent! The platform has no option link existing products at your store with the sourced products. The support suggest to DELETE our existing products and add them again from their platform to be linked which is absurd!

Deleting the app, support is SO incompetent! It takes a lot of time just to understand what i need from them. BE AWARE! For those with multiple markets, this app only changes the display currency instead of the market page. If you have different prices for different markets it will not going to work. On the top of this, the support is so incompetent they don't even understand the root cause of the issue. I ask one thing, give them example, screenshots and end up answer for completely different issue. Waste of time

NO A/B Testing Feature anymore! One of the reasons i chose GemPages a year ago was because they had A/B Testing feature which was not perfect, but was good enough to optimize my landing pages. How they scrapped the feature in the new version and leaving those like me who prepaid for a YEAR in advance with no option to do a/b testing! I'm looking how to migrate to Shogun before next billing date.

Useless support and constant bugs. I'm trying to fix a problem with shipping fees calculations for 2 weeks now. The support is useless, only replying with generic responses and links to "answers" that are not even close to my problem. I'm considering moving to alternative app as this is becoming a real pain in the a.. I'm paying this guys for Shopify and Amazon profit tracking, but it looks like will have to move to another service both. We’re really sorry to hear about your experience. While we strive to ensure accurate tracking and excellent support, complex shipping rules can occasionally lead to unexpected issues. That said, we always do our best to resolve such cases as quickly as possible.We’re sorry to hear that you’re considering switching to another software. Please reach out to our support team so we can review the issue in more detail and assist you accordingly.

Using the app for 5-6 months now and it constantly doesn't work. 1. Now, it doesn't sync ANY ORDERS for the last 3 days. 2. On the top of this, it does NOT add any tracking number upon fulfilment. 3. Constantly loading slowly or not loading at all. 4. Support is useless 5. Does not sync the right quantities when upsell or post purchase app is active. If you use that app you risk loosing your customers, having more refunds and chargebacks for not fulfilled or not added tracking numbers.. While we appreciate your honest review, we feel sad that you did not have a perfect experience with our app. Your critique is valid - we did have a bug with the sync service which prevented the syncing of products. Our technical team has fixed the problem and everything is working all right again. You can write to us anytime at support@thaliaapps.freshdesk.com. We're happy to help.

Good templates, not the cheapest, not the most expensive. Not sure it's worth it as i'm still using it only for cart recovery and never compare it to other apps. But this "Reviews" feature you advertise is THE MOST S*** you can come with! And you even compare your "features" with other apps with years on the market? Here is my honest feedback. Before asking others to switch, at least learn what is actually important for the customers - review feeds, google rich snippets, google product ratings, google seller ratings and so on. You simply have an email servers that send to collect feedback. That's it. Oh, an display the feedback too :D I really hope you didn't able to get more customers confused with your sh*t as the damage your app can cause may take months to recover.

I'm still testing it, but so far all the features i needed are in this app and the support is really fast and helpful!

The support is good, but some of the features are extremely limited.

Great customer service, if you need to customize something they will help you fast and easy!

I like the app, especially the fact that it changes the statuses in the native shopify tracking which helps with various marketing apps.