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Attentive: AI‑led Email &SMS

by Attentive · launched

View in Shopify App Store ↗

Reviews (112)

★★★★★
Shopify

We've been using Attentive across our D2C fashion brand and the platform has genuinely transformed how we approach CRM. The segmentation is powerful, the journey builder is intuitive, and the native integration with Shopify (and Meta, for audience syncing) means everything just works without endless workarounds. But honestly, what sets Attentive apart isn't just the tech, it's the people. Our account team has been incredibly responsive, proactive, and invested in our growth. They take the time to understand the business, suggest strategies we hadn't considered, and treat us like a true partner rather than just another account. That's rare. The reporting is solid, deliverability has been excellent, and the platform scales well as our sends and audiences grow. Every major moment we've run through Attentive has performed beyond expectation. If you're a Shopify brand serious about email and SMS, this is the platform. Five stars, no hesitation.

bymaay · 8 months using the app
★★★★★
Shopify

Great platform for growing SMS revenue through campaigns and flow. Team is very supportive for any issues and helps plan out future campaigns. Easy to use and make changes quickly

Melody Maison Ltd · 6 months using the app
★★★★★
Shopify

The team has been great to work with. I’ve been with them for years, and they’ve been consistently responsive. Luke has taken good care of us

Moonglow Jewelry · About 4 years using the app
★★★★★
Shopify

Top tier platform. Top Tier team. Nothing but flawless execution in helping get anything set up & moving. Shoutout Maya & Dom

Cadence · About 1 year using the app
★★★★★
Shopify

We switched to Attentive this year for SMS (and most recently email) and we couldn't recommend them higher. They have been so supportive in our goals, the platform is easy to use and even in the past 30 days we have seen a +113% uplift in text revenue. A special thank you to both Maya and Dom.

Sassy Scents · 6 months using the app
★★★★★
Shopify

We've been using Attentive for around a year now, starting with SMS, then moving our emails over too. It's super user-friendly, and any issues we have faced have been quickly resolved thanks to our account manager and the White Glove support team. Our account manager Maya always goes above and beyond, providing excellent recommendations and support to grow our channels. We've seen great results and couldn’t recommend Attentive more!

Vocation Brewery · About 1 year using the app
★★★★★
Shopify

We use Attentive for newsletters and journeys across both of our brands, and we couldn’t recommend them more. The platform is really easy to use, understand, and navigate, which makes managing campaigns and automations straightforward. Performance has been strong, and we’ve seen great results from our SMS activity. Our account manager, Maya, has been especially helpful. Overall, it’s been a very positive experience, and Attentive has become an important part of our marketing strategy.

Blue Vanilla · Over 1 year using the app
★★★★★
Shopify

We have been with Attentive for SMS for nearly 2 years and couldn't recommend them enough whether you are looking to launch an SMS channel or optimise your existing one. The support is excellent, and having regular catch ups with our CSM is really helpful (especially as a team of one!). The platform is also very easy to use.

VIEVE · Almost 2 years using the app
★★★★★
Shopify

We’ve had a really positive experience with Attentive for building and running our SMS channel. The platform is so easy to use, and we've seen huge growth since onboarding. Our CSM, Rohanne, is always on hand to help with any new tech set ups, questions we have, or suggestions of ideas that always align with our brand TOV. Very excited to see what we can do next with Attentive!

NADINE MERABI · Almost 2 years using the app
★★★★★
Shopify

We launched SMS with Attentive in June 2022 and have enjoyed growing our SMS offering as the platform has also developed and improved over the years. The CSM team are very supportive and have helped us optimise and grow our programme. Their support team, Whiteglove is also amazing, they reply promptly and with great technical understanding! Overall, a great platform to use!

Astrid & Miyu · Almost 4 years using the app
★★★★★
Shopify

The platform is intuitive and easy to navigate. We’ve received excellent support and performance has been great. Our account manager Maya has been particularly helpful- she provides great recommendations, is highly reliable, and is knowledgeable. Overall, it has been a very positive experience so far!

Rodial · Over 2 years using the app
★★★★★
Shopify

We migrated from Klaviyo for our emails in Aug 25 (been sending SMS since start of 2025) and we find the platform to be super intuitive and easy to use. Great to have both sms and email in the same place. We've had a couple of small issues in the past which were resolved by the attentive team with relative speed. It's great to have a managed service to provide recommendations on both campaign and journey strategies. Overall happy with the move.

Miniml · About 1 year using the app
★★★★★
Shopify

We’ve had a really positive experience with Attentive. The platform is intuitive and easy to use, which makes building and managing SMS campaigns simple. It integrates well with the rest of our tech stack, allowing everything to run smoothly alongside our other marketing channels. The Attentive team has also been incredibly helpful – always responsive, knowledgeable, and proactive when it comes to support and optimisation.

Lights4fun.co.uk · Over 1 year using the app
★★★★★
Shopify

Nearly 6 months into using Attentive and really happy with the service so far, it's not been without a few hiccups, but the team have been incredibly helpful and quick to rectify! Already seeing a huge improvement from our previous SMS provider, so very excited to see how we grow with them.

Percival Menswear · 6 months using the app
★★★★★
Shopify

We migrated from Klaviyo to Attentive at the back end of 2025. The process has been seamless. Performance has increased massively using the full suite of Attentive SMS and email software. We're really happy with our account management, Sam actively optimises accounts and suggests improvements, even when we're too snowed under to give the channel the attention it deserves. Can't recommend Attentive enough.

You Know Who's · About 1 year using the app
★★★★★
Shopify

We switched to Attentive in October last year and have really been enjoying the platform ever since. The team has been incredibly helpful in supporting us as we optimise our SMS programme and the analytics/ reporting tools are both excellent and very easy to use. The support from the White Glove team has been fantastic, especially through the live chat feature whenever we’ve needed assistance. Overall, it’s been a great experience so far.

TrtlTravel · 6 months using the app
★★★★★
Shopify

We have used Attentive for many years and have been happy with every aspect. The features and UI are solid, they are always pushing on product development, and are proactive with compliance. I can't speak highly enough about their white glove support and dedicated CSMs. Chelsee is top tier and has felt like an extension of our internal team.

Dreamland Baby · About 5 years using the app
★★★★★
Shopify

Using Attentive has been super easy and helpful for our marketing efforts. Creating and monitoring campaigns is user friendly and easy to stay organized. They offer various analytic reports to help monitor performances. AI Grow is also a useful addition to offer more sign-up units and grow our audience. The support team is super responsive and everyone I've interacted with has been very friendly and helpful.

Zoe Lev Jewelry · Over 1 year using the app
★★★★★
Shopify

Extremely happy with the performance of Attentive over the last several years. Constantly improving the U/I and different rollouts that fit client needs. Definitely a core function for our business!

Eat Clean Bro · Over 1 year using the app
★★★★★
Shopify

We really love Attentive as our email and SMS solution! It's so user- friendly, easy to integrate with our other tools and all of the reporting and dashboards are easy to digest and analyze.

Aventon B2B · Over 1 year using the app
★★★★★
Shopify

We have used Attentive for about 5 years now for our SMS program. They have been so great to work with, the software works great and is easy to use to setup messaging, campaigns and automations. They were so great, that we moved our email management over to them as well about 3 years ago. Having the all in one soltuon for email and SMS makes automations great to keep messaging consistent. Also, in the world of tricky SMS litigation they are great about staying on top of it and helping to keep you complaint. Highly recommend.

TriPine · About 4 years using the app
★★★★★
Shopify

We've been with Attentive for 5 years for for SMS and email marketing. The team is helpful, responsive, strategic, listens to our feedback, & is great to work with. Attentive's dashboard and new AI tools are intuitive and easy to use. Highly recommend!

bkr · Almost 3 years using the app
★★★★★
Shopify

We’ve been with Attentive for some years now, I’ve had experience with other SMS providers but no one has cared as much as Attentive has. It’s not only one team or one person that cares about helping you but their whole brand, they’re very responsive and always willing to help. The new tools they come out with are also quite useful and innovative and I’m excited to see how the brand grows with such dedicated people in the team.

Nutricost · Over 2 years using the app
★★★★★
Shopify

We’ve been using Attentive to manage both email and SMS, and it’s been seamless combining our email and mobile strategies. Their extensive library of “journey” templates has made automating much of our program simple, and they continue to roll out new features that make the platform even more powerful. Attentive has truly become a key partner in driving our retention and lifecycle marketing efforts.

Matisse Footwear · Over 3 years using the app
★★★★★
Shopify

(4.6 stars - still early days to the platform) We switched to Attentive about two months ago from Yotpo SMSBump and have really enjoyed the change. Yotpo had a lot of extra features that felt unnecessary for what we needed, while Attentive is simple, effective, and easy to use. The AI tools and smart recommendations are a great bonus and make campaign planning feel effortless. Our team has easy access to everything they need, and we have had no issues with the Shopify integration. We also appreciate the white glove support, which makes the entire experience smooth and reliable. Overall, it has been a good transition, and we are excited to see how the platform continues to grow.

roe Wellness · About 2 months using the app
★★★★★
Shopify

We’ve been with Attentive for several years now and it continues to be a great decision we’ve made for our business. The platform is incredibly easy to use, reliable, and syncs seamlessly with our Shopify store. Their customer service team is always responsive and helpful. Our SMS marketing continues to perform exceptionally well thanks to this great platform! Highly recommend.

WindowCleaner.com · Over 2 years using the app
★★★★★
Shopify

I helped onboard Attentive for our team back in 2019 and we've been using it ever since. The product only improves with each year and it's by far the most intutive platform in our martech stack. We wouldn't have seen the growth we have as a business without a reliable SMS partner like Attentive.

Newton Baby · Over 4 years using the app
★★★★★
Shopify

Been with Attentive for a few years now. Erika is great as our CSM. Hands-on, proactively helping. Good compliance team, intuitive interface.

&Collar · Over 1 year using the app
★★★★★
Shopify

Attentive has been a fantastic SMS marketing service. Best in class features and great support. Very satisfied with the product.

Oaktree Memorials · 5 months using the app
★★★★★
Shopify

Attentive came to our attention when we were looking for alternatives to Klaviyo for email marketing that also serviced SMS. Attentive was a stand out due to its integrated SMS and email functionality as well as native integration to Shopify. They also offered an extensive trial with analysis on the benefits that Attentive would bring to the business compared to our existing vendors. The onboarding experience was robust and pleasant with plenty of support from both Australian local support as well as their global team.

Good Games · Over 1 year using the app
★★★★★
Shopify

We’ve explored several SMS platforms over the years, and Attentive has been the easiest and most reliable by far. The Shopify integration was quick and intuitive. Everything synced perfectly without the usual manual setup or data-mapping headaches. What we appreciate most is the accuracy of their attribution. Attentive pulls in all the right data and gives a true picture of performance, rather than inflating revenue like many other platforms tend to do. It’s refreshing to finally have transparent reporting we can trust. Between the smooth setup, excellent customer support, and clean performance tracking, Attentive has been a huge upgrade for our team. Highly recommend.

Global Healing · Almost 4 years using the app
★★★★★
Shopify

We have been using Attentive for SMS marketing only. The dashboard is user friendly and the customer service team is wonderful.

US Glove · Over 3 years using the app
★★★★★
Shopify

We've been using Attentive for more than a year to help with our SMS marketing. They provide excellent customer support and have an easy-to-use interface that makes scheduling Campaigns and setting up automations easy.

Zollicandy · Over 2 years using the app
★★★★★
Shopify

We've been with Attentive for 5 years now, and have been very happy with everything. They lead the space for SMS marketing, and have always been a great partner to help us grow and reach our customers in different ways. They also are constantly coming up with new features and products that help make this channel easy to use while achieving higher ROI, especially with AI.

Happy Planner · Over 4 years using the app
★★★★★
Shopify

Attentive is a great choice for SMS marketing. It's simple, intuitive, and they have many options for support when you need it. We started our text marketing program with them, and it's continued to grow year after year, and works well in tandem with our other marketing platforms. They are also great with keeping you updated on marketing compliance changes, and always bring in an expert to advise, which I really appreciate.

Insect Shield · Over 3 years using the app
★★★★★
Shopify

We have been using Attentive for over 5 years now and its been an amazing partnership. They have really listened to my feedback over the years and are always improving and coming up with new things. We have been able to drive so much revenue with this channel and will continue using this!

CARIUMA · Over 3 years using the app
★★★★★
Shopify

We switched over from Klaviyo and immediately saw an explosion of new leads generated with Attentive. The platform is incredibly effective, and the results have far exceeded our expectations. What really sets Attentive apart is their white-glove service—it’s on another level. Their team is proactive, responsive, and genuinely invested in our success. They’ve made the transition seamless and have consistently gone above and beyond to support us. If you’re serious about growth and want both performance and outstanding customer care, Attentive is the clear choice. Highly recommend!

Cards Christians Like · Over 3 years using the app
★★★★★
Shopify

We’ve had a really positive experience using Attentive with our Shopify Plus store. The setup was straightforward, and it integrated seamlessly with our existing apps and workflows. Their team has been responsive and helpful whenever we needed support, and onboarding was smooth from start to finish. The platform itself is intuitive and makes it simple to manage campaigns and analyze performance. Like any robust tool, it takes a little time to fine-tune automations and optimize for your brand, but overall, it’s been an excellent addition to our marketing tech stack. Highly recommend for brands looking to scale their SMS and email efforts efficiently.

Aquor Water Systems · Over 1 year using the app
★★★★★
Shopify

As the SMS channel evolves and becomes more competitive, Attentive is staying at the tip of the spear. Their dedication to innovation and the overall product offering is unmatched. With Black Friday and Holiday shopping just around the corner, we feel more confident then ever that we are set-up for success. SMS has quickly become one of most effective channels for not only campaign messaging, but two-way conversational marketing and we could not have seen the growth we have without the support from Attentive.

Badass Beard Care · Over 2 years using the app
★★★★★
Shopify

Attentive has been a great addition to our marketing toolkit. The platform is intuitive, and provides clear insights that help us optimize our campaigns. Their customer support team is also super responsive and helpful. However, one downside is that we don’t have a dedicated account manager, which sometimes makes it harder to move fast or make adjustments. There are certain features or changes that can only be made through their team, which adds some extra steps and limits flexibility. Overall, Attentive is still a powerful tool that’s helped us improve engagement and conversions, but having more autonomy inside the platform would make it even better.

meibi · About 1 year using the app
★★★★★
Shopify

Best customer service and ease of use compared to other companies providing the same service.

Shakawear.com · Over 1 year using the app
★★★★★
Shopify

We’ve had a great experience with Attentive. Since implementing it, we’ve seen a noticeable uptick in conversions, deliverability, and overall engagement. The platform is easy to use, the automations are powerful, and their support team is top-notch. Highly recommend for anyone looking to level up their SMS and email marketing performance.

Eargasm · About 3 years using the app
★★★★★
Shopify

Using Attentive has been an awesome experience! It integrates seamlessly with Shopify and offers an intuitive, user-friendly interface. The campaign analytics are incredibly insightful, and the support team is always helpful and responsive. Since switching to Attentive, we’ve significantly scaled our SMS marketing while continuing to grow our email subscriber base. I highly recommend Attentive to any brand looking to take their marketing to the next level!

Schoolgirl Style · 12 months using the app
★★★★★
Shopify

We've been with Attentive for a year now and continue to see our revenue from the channel increase YOY. It's very easy to use, has great reporting features, and the White Glove Support is fast. I love the library of texts to get inspiration for new campaigns. Really couldn't ask for more in an SMS platform.

Alp N Rock · About 2 years using the app
★★★★★
Shopify

Seamless, frictionless, app integration! So easy to use and great SMS platform with low cost and high conversion rates. Thanks attentive!

Maroon 5 · Over 4 years using the app
★★★★★
Shopify

We've been using Attentive for about 4 years, and I'm so glad we made the switch from Klaviyo. The UI is super easy to navigate, and if I ever run into any issues, my account manager and the white glove team are always available to help me out. Email and SMS are our most profitable sales channels, and Attentive makes it easy.

DefineMe · About 4 years using the app
★★★★★
Shopify

We have been using Attentive for a year with my current company and I used it for two years at my previous job. I just haven't used another SMS service I like as much as this, and their AI pro features have significantly improved our performance and made my job easier. The support to team is super helpful and responsive as well.

LivBay Supplies · 12 months using the app
★★★★★
Shopify

We’ve used Attentive for over four years, and they’ve been a fantastic partner! The platform is intuitive and easy to use, the Attentive and White Glove teams are always helpful, and they continue to enhance their features and offerings.

Clean Simple Eats · Over 4 years using the app
★★★★★
Shopify

We’ve been with Attentive for almost 7 years and it’s been rock solid. The platform is intuitive, fast, and built for marketers. Clean UI, smart segmentation, easy testing, and dependable deliverability. Their team is the real edge: proactive, knowledgeable, and available for anything from BFCM prep and campaign strategy to backend and integration support. Onboarding new features is smooth, compliance is clear, and reporting makes it simple to tie programs to revenue. Attentive scales with us and keeps improving. If you want a partner, not just software, this is it.

Cozy Earth · About 5 years using the app
★★★★★
Shopify

Easily integrates with our existing stack (Klaviyo, Gorgias, Shopify) and onboarding was a breeze. Our SMS revenue has increased by more than 200% since switching from Klaviyo SMS!

resbiotic · 11 months using the app
★★★★★
Shopify

We've been with Attentive for years and have had such a great experience. It’s super easy to use, and their team is always there to help whenever we need it. The results speak for themselves!

SHEFIT · Over 3 years using the app
★★★★★
Shopify

Attentive is super user friendly with a great UI/UX. It offers a ton of reports and look at to help your marketing team make adjustments and grow. Attentive has helped us grow conversions especially with the new AI Pro feature. The customer service (WhiteGlove) is outstanding and their growth team goes above and beyond to help you. If there are concerns, it's easy to schedule a call and talk through the problems. They actually give you real solutions and can go into your account and make edits.

Southern Shirt · Almost 4 years using the app
★★★★★
Shopify

We've been using Attentive for over 4 years. Attentive has been an incredible partner in helping us elevate our SMS marketing channel, ensuring we can reach our customers in meaningful, timely, and engaging ways. Their platform is extremely user-friendly and intuitive, and most importantly has helped us turn SMS into one of our most effective owned channels. Their team is proactive, collaborative, and always eager to help us innovate.

FIGS · Almost 4 years using the app
★★★★★
Shopify

We've been with Attentive for a few years now with multiple brands in our company. We are using them for email and SMS and the dashboard is very user-friendly unlike some other companies we used like Klaviyo and Yotpo. We are currently working with Erika our Senior Customer Success Manager who has been very helpful in getting us ready for BFCM. She's provided all the resources (links) and tools needed to excel this quarter. She's also super responsive! It's great having some guidance if needed with growing our brands because we've worked with many companies before that don't provide the additional expertise. Out of all the email marketing companies we've worked with, this one by far is the best!

WallFlower Jeans · About 3 years using the app
★★★★★
Shopify

I’ve been using Attentive for over 2 years now and couldn’t be happier. The platform is incredibly user-friendly and their segmentation abilities make it easy to reach the right audience with the right message. What truly sets them apart is their AMAZING customer service. The team (my rep in particular) is always attentive (pun intended!) and goes above and beyond to help problem-solve, answer questions, and even suggest new strategies to improve my email and SMS program. Highly recommend!

Territorial Seed · Over 2 years using the app
★★★★★
Shopify

Absolutely love working with this company! The team is so 'attentive', we meet monthly to align on strategy and growth for SMS, and they’re always there with 24/7 white-glove support whenever we need it. Since switching over to Attentive, we’ve not only seen meaningful growth in our customer base but also a clear lift in revenue. It truly feels like a partnership, and we couldn’t be happier with the results so far.

Cleobella · 10 months using the app
★★★★★
Shopify

Been using Attentive for both SMS & Email for over two years now and have seen fantastic results across both areas. The support we recieved in both migration and also day to day execution and strategy is what sets them apart. Would definitely recommend!

Ordo Global · Over 1 year using the app
★★★★★
Shopify

It's Deco Day · 7 months using the app
★★★★★
Shopify

I've used Attentive SMS and MMS messaging the last four years and love the platform and customer service. Whenever I run into an issue, I'm able to communicate with my CSM or White Glove Service, making it a seamless process that's not frustrating. Attentive is constantly making new updates to the platform, making it a great experience for customers to receive updates and offers in a timely manner. I like being able to update journeys and with the press of a button, turn on a journey that I can tailor with specific copy and brand voice. Overall, I love how user-friendly the interface is and how it has strong integration capabilities with e-commerce platforms such as Shopify, making it a go-to with any company I work at. I definitely recommend!

Snap Supplements · About 2 months using the app
★★★★★
Shopify

We love Attentive! The platform is easy to use and their support team is always there to assist whenever we need!

Developer reply ·

Thank you for the wonderful feedback! We're thrilled to hear that you love using Attentive and find the platform easy to navigate. It’s great to know our support team is always there for you when you need assistance. Your satisfaction is our priority, and we're here to help you every step of the way! :)

DW Home Candles · Over 3 years using the app
★★★★★
Shopify

Attentive has become a crucial pillar of our SMS marketing efforts, allowing us to reach customers in a way that feels authentic and effective. The platform’s flexible automation and segmentation capabilities let us tailor messages with ease, driving both engagement and retention. The data-driven insights have empowered us to refine our strategy continually and deliver campaigns that resonate on a personal level. Plus, the ease of integrating with our existing tools has made scaling our SMS program straightforward.

Developer reply ·

Thank you for sharing your experience! We're thrilled that Attentive has become such an integral part of your SMS marketing strategy, helping you reach your customers authentically and effectively. It's wonderful to hear that our automation, segmentation capabilities, and data-driven insights have empowered you to create personalized, resonant campaigns that drive engagement and retention. We're also glad that the integration with your existing tools has made scaling your SMS program smooth. Your success is our top priority, and we're excited to continue supporting your growth!

The GLD Shop · Over 3 years using the app
★★★★★
Shopify

I have worked with Attentive for several years across different direct to consumer businesses. They have consistently been a great partner to scale the SMS channel. From onboarding to ongoing strategy calls - they have provided 10/10 service to see the most revenue and ROI from SMS.

Developer reply ·

We love the Fellow Team! :) Thank you for your continued partnership and for sharing your experience! We're honored to have supported your SMS channel growth across different direct-to-consumer businesses. It's fantastic to hear that our onboarding process, strategy calls, and overall service have consistently met your expectations and contributed to driving strong revenue and ROI. We look forward to continuing our work together and delivering 10/10 service!

Fellow · Over 2 years using the app
★★★★★
Shopify

We use Attentive for SMS Marketing and it's been a game changer. Very easy to use and also their support team is the best. They're really invested in your business and want to see you succeed. Highly recommended if you're consider SMS/Email marketing!

Developer reply ·

Thank you for the glowing review! We're thrilled to hear that Attentive has been a game-changer for your SMS marketing and that you've found the platform easy to use. It's especially rewarding to know that our support team has been so invested in your success. Your recommendation means a lot to us, and we're excited to continue being a part of your marketing journey!

StatelyMen · Almost 4 years using the app
★★★★★
Shopify

Attentive has been a great partner and really helped elevate our SMS channel. The support we've received has been hugely beneficial in not only helping with setup and onboarding but ongoing, keeping our program fresh and evolving over time.

Developer reply ·

Thank you for your feedback! We're delighted to hear that Attentive has played a key role in elevating your SMS channel and that our support team has been there for you every step of the way—from setup and onboarding to ongoing optimization. We're committed to helping you keep your program fresh and evolving, and we look forward to continuing this partnership as you grow!

Wondercide · Over 2 years using the app
★★★★★
Shopify

We love Attentive - we've now worked with them for 3 different countries. The set up and integration are really easy to navigate and the reps are friendly and knowledgeable. The only real obstacle we've come across is a lack of integrations with Shopify Markets - for example, we have the US and CA on one Shopify account and although they're two separate Attentive accounts, we are limited to how many journeys linked to Shopify events we can do for Canada. Overall though, would highly recommend to anyone looking for a robust, easy to navigate and successful SMS program.

Developer reply ·

Thank you for sharing your experience and for your continued trust in Attentive across multiple countries! We're glad to hear that the setup and integration have been smooth and that our team has provided friendly and knowledgeable support. We appreciate your feedback regarding Shopify Markets, and we understand the importance of having more flexibility with journey creation. Please know that we're always working to improve our integrations and address these kinds of limitations. Your recommendation means a lot to us, and we're here to support your success as you expand your SMS program!

Ruffwear · About 3 years using the app
★★★★★
Shopify

Great support and guidance from staff on how to implement new ideas. App was easy to install and journeys work great!

Developer reply ·

Thank you for your feedback! We're glad to hear that our support team has provided you with valuable guidance for implementing new ideas and that the app installation was a breeze. It’s great to know that the journeys are working well for you. We’re here to support your continued success and innovation!

Moda Xpress · 8 months using the app
★★★★★
Shopify

Attentive's platform customization and automation capabilities are top-notch, enabling us to create engaging, personalized messages and efficient campaigns. They've made meaningful updates to their data visualization and analytics providing more valuable insights so we can continue to optimize our strategy. Their integrations and segmentation options further enhance our ability to easily manage campaigns and targeting. Our account team is excellent and the support, innovative features, and reliable service make it the best choice for us.

Developer reply ·

Thank you for your fantastic review! We're delighted that you're finding value in our platform's customization, automation capabilities, and the updates we've made to data visualization and analytics. It's great to hear that these features, along with our integrations and segmentation options, are enhancing your ability to manage and optimize your campaigns effectively. We're also thrilled that your account team has been a strong support for you. Your feedback inspires us to continue innovating and providing the reliable service you deserve. We're proud to be your chosen partner!

amika · About 2 years using the app
★★★★★
Shopify

Attentive is very user-friendly and the integration with AI has made great recommendations based off customer performance and best practices in the industry. We've seen an increase in both engagement and conversions!

Developer reply ·

Thank you for your review! We're thrilled that you've found Attentive user-friendly and that our AI-driven recommendations have positively impacted your engagement and conversions. It's great to hear that the integration of AI has provided valuable insights based on customer performance and industry best practices. We're excited to continue supporting your success!

Body Glove · Over 3 years using the app
★★★★★
Shopify

Attentive has been a game-changer for our marketing efforts, providing us with the tools and support needed to achieve significant growth. Their comprehensive platform, featuring prewritten campaign templates and expert playbooks, has made it easy for us to craft effective campaigns and scale our strategy seamlessly. The innovative two-tap technology has been particularly impactful, allowing us to rapidly grow our SMS and email subscriber lists and engage our audience more effectively. What sets Attentive apart is their exceptional customer support. The team consistently surrounds us with experts who offer valuable insights and help drive positive KPI results. Their dedication to our success is evident, and it's why we've not only entrusted them with our SMS marketing but have also migrated our email marketing efforts to their platform. Attentive's forward-thinking approach, including the development of new tools with AI technologies, ensures that we stay ahead of the curve and meet our business objectives. I cannot recommend Attentive enough to anyone looking to elevate their marketing game; they are an indispensable partner in driving success.

Developer reply ·

Thank you so much for your thoughtful and detailed review! We're thrilled to hear that Attentive has been a game-changer for your marketing efforts and that our platform, especially the two-tap technology, has helped you achieve significant growth. It's also fantastic to know that our customer support team has made such a positive impact on your experience. We're committed to continuously innovating and providing the tools you need to stay ahead of the curve. Your recommendation means the world to us, and we're honored to be your partner in driving success!

Grunt Style, LLC · Over 3 years using the app
★★★★★
Shopify

Attentive as a partner has been wonderful. I have to say the level of support and timely responses/guidance is unparalleled - their team is always friendly, supportive and will dive into the tactical with our rather small team - that support is so appreciated. They also are always innovating and adding new features and possibilities so I'm excited to see what else they come up with.

Developer reply ·

Thank you for your kind words! We're thrilled to hear that our team's support and guidance have made such a positive impact on your experience, especially given the size of your team. We take pride in being a partner that you can rely on for both strategic and tactical needs. Your excitement about our ongoing innovation means a lot to us, and we're eager to continue bringing new features and possibilities to help you grow. We're here to support you every step of the way!

Happy Box · Over 3 years using the app
★★★★★
Shopify

Users have reported an increase in ROI and effective reach to customers through the text program provided by Attentive.

Developer reply ·

Thank you for sharing this feedback! We’re thrilled to hear that users are experiencing increased ROI and effectively reaching their customers through our text program. It's our goal to empower businesses with the tools they need to succeed, and your insights reinforce our commitment to delivering impactful solutions. We look forward to continuing to support your growth!

Sole Mates · 3 days using the app
★★★★★
Shopify

I can't say enough good things about Attentive. They have been our favorite platform for years. Not only do they offer an incredible product with a seamless shopify integration, but they are second to none when it comes to customer service. the In-app white glove service is awesome, and having a dedicated CSM that is very hands-on is absolutely amazing. I recommend Attentive to everyone!!!!

Developer reply ·

Thank you for your fantastic review! We're honored to be your favorite platform and thrilled that our Shopify integration and customer service have made such a positive impact on your experience. Our team strives to provide top-notch support, and it's great to hear that the in-app white glove service and dedicated CSM have met your needs. Your recommendation means the world to us, and we look forward to continuing to support your success!

Javy Coffee · Almost 3 years using the app
★★★★★
Shopify

Our experience with Attentive has been highly positive. The team we work with is consistently helpful, insightful, and a pleasure to collaborate with. White glove is quick and easy to contact if we have questions. The user interface is user-friendly, and the company regularly introduces new product releases. We would highly recommend Attentive.

Developer reply ·

Thank you for your positive feedback! We’re thrilled to hear that your experience with Attentive has been so rewarding. :) It's great to know that our team has been helpful and insightful, and that the White Glove service has made it easy for you to get assistance. We're also glad that you find the user interface user-friendly and appreciate our ongoing product updates. Your recommendation means a lot to us, and we look forward to continuing to support your success!

Beyond Polish · Almost 2 years using the app
★★★★★
Shopify

We've been with Attentive for over a couple of years now and we've had a great experience working with the platform & our account managers. The platform is easy to navigate, they have plenty of resources available on how to optimize your sms/mms marketing strategy, and the campaigns/journeys/signup units are easy to set up! We've definitely seen an increase in ROI since we've made the switch. Not to mention, their White Glove Service is extremely helpful in answering our questions and concerns.

Developer reply ·

Thank you for your wonderful feedback! We're thrilled to hear that your experience with Attentive over the past couple of years has been so positive. It's great to know that you find the platform easy to navigate and that our resources have helped optimize your SMS/MMS marketing strategy. We're especially pleased that you've seen an increase in ROI since making the switch. Our White Glove Service team is here to ensure you have the support you need, and we look forward to continuing to assist you on your journey!

Sleek Nail · Almost 2 years using the app
★★★★★
Shopify

We've been using Attentive for a few years. Their Shopify integration is easy and seamless. We can also always count on their White Glove support to help us if we have any questions or need help.

Developer reply ·

Thank you for your feedback! We're thrilled to hear that your experience with Attentive over the years has been positive, especially regarding our easy and seamless Shopify integration. Teamwork makes the dream work. :) It’s great to know that our White Glove support team has been a reliable resource for you whenever you have questions or need assistance. We're here to help you continue to succeed, and we appreciate your trust in us!

BonLook · Over 2 years using the app
★★★★★
Shopify

We are an established brand and made the switch to Attentive over a year ago. Their onboarding team was organized and our reps (currently Marc) really add value to our SMS marketing. We've never had an issue with the platform and even the AI recommendations for text campaigns provide very good examples that we often use over our own planned copy.

Developer reply ·

Thank you for sharing your experience! We're delighted to hear that your switch to Attentive has been smooth and positive over the past year. It's fantastic to know that our onboarding team and your representative, Marc, have added value to your SMS marketing efforts. We're also pleased that our AI recommendations have provided useful examples for your campaigns. Your feedback motivates us to continue delivering a platform that meets your needs, and we're excited to support your ongoing success!

Naked Nutrition · Over 1 year using the app
★★★★★
Shopify

We've used Attentive for 3.5 years now, and they have continuously impressed us each year with their innovations in the SMS/email space. Their support team is top-notch and will make setup a breeze. Can't recommend them enough!

Developer reply ·

Wow 3.5 years! Thank you for your wonderful review! We're thrilled to hear that your experience with Attentive over the past 3.5 years has been so positive and that our continuous innovations in SMS and email have impressed you. It's great to know that our support team has made the setup process easy for you. Your high recommendation means a lot to us, and we look forward to continuing to exceed your expectations!

Custom Gold Grillz · Over 2 years using the app
★★★★★
Shopify

Attentive has been a great partner to work with. They have helped our text program go from very slow and minimal, to a program that really does reach our customers and send them relevant texts. Their integration team was great to work with, and their continued support and partners have helped us many times. If you are looking for a partner to help with your text program then Attentive will be a great partner. Thank you!

Developer reply ·

Thank you for your fantastic review! We’re delighted to hear that Attentive has transformed your text program into a powerful tool for reaching your customers with relevant messages. It’s wonderful to know that our integration team and ongoing support have made a positive impact on your experience. We appreciate your recommendation and look forward to continuing to be your trusted partner in SMS marketing!

Love Olive Co · Almost 3 years using the app
★★★★★
Shopify

Attentive works great for our team! They are trend setters and always are on the forefront of innovation in terms of proprietary features. Their support team is also amazing.

Developer reply ·

Thank you for your wonderful feedback! We're excited to hear that Attentive works great for your team and that you appreciate our commitment to innovation and proprietary features. It's also fantastic to know that our support team has made a positive impact on your experience. Your support motivates us to keep pushing the boundaries, and we look forward to continuing to help you succeed!

Nectar Clothing · About 1 year using the app
★★★★★
Shopify

Attentive is a terrific SMS marketing provider. Their white glove service is unmatched and has been critical for my lean marketing team. They are an internal part of our marketing communications and their employees have all been amazing to work with. They do a great job at providing you with helpful resources and tools!

Developer reply ·

Thank you for your kind words! We're so glad to hear that you consider Attentive a terrific SMS marketing provider and that our White Glove service has been essential for your lean marketing team. It's wonderful to know that our team members have been a valuable part of your marketing communications and that our resources and tools have been helpful to you. Your feedback inspires us to keep delivering exceptional service, and we're excited to continue supporting your success!

MOSH · Over 2 years using the app
★★★★★
Shopify

Attentive has been a top notch SMS provider. It's super easy to use and the White Glove support is second to none. Chat is always available so you never have to feel stuck, you can always get an answer. Reporting is great too.

Developer reply ·

Thank you for your fantastic review! We're thrilled to hear that you consider Attentive a top-notch SMS provider and that you find the platform easy to use. It's great to know that our White Glove support and chat availability have made it easy for you to get assistance whenever you need it. We're also pleased that you're satisfied with our reporting features. Your feedback is greatly appreciated, and we're here to support your continued success!

makesy® · Almost 3 years using the app
★★★★★
Shopify

Exceptional White Glove service - professional, patient, knowledgeable and timely. I also like the automated journeys, sign-ups and SMS message. Easy to you!

King's Cross Bookstore · 3 months using the app
★★★★★
Shopify

Attentive has been a GREAT new asset to our business. The support team is great at start-up, and there for you as you go. So glad they are part of our program.

ZQuiet · 6 months using the app
★★★★★
Shopify

Attentive has been a game-changer! The interface is so easy to use, the resources are insightful, and their customer support is the best part - their white-glove team and our own account manager are there to help with everything along the way. We only wish we would have brought Attentive on sooner!

Keep Nature Wild · 7 months using the app
★★★★★
Shopify

The interface is very user friendly and the support the attentive team provides is incredible. Really great app for anybody looking to scale their SMS marketing.

Eva NYC · 7 months using the app
★★★★★
Shopify

Love the deep integration with Shopify attentive has built, we are segmenting and sending better than ever!

Chicago Music Exchange · 7 months using the app
★★★★★
Shopify

Attentive has quickly become an integral part of our marketing-generated revenue (roughly half of our revenue generated from email). We asked our ESP if SMS was cannibalizing our email leads and surprisingly, our account manager told us that SMS did NOT affect our revenue from emails, if anything, it's boosting it (more eyes, more touchpoints, not as invasive). If you have not considered SMS marketing for your company's needs, try checking out a demo. It is seriously game-changing since people check their texts more than they check their emails. Our Account Manager and the attentive team have been amazing too--helpful, problem-solving, and focused more on how we can get more customers looking at our products rather than how can we generate more revenue. Customer service is responsive and thorough, and the products they have in the pipeline are going to be game-changing. Attentive is compliant with all laws involving texting so there's no need to worry.

Passion Planner · 7 months using the app
★★★★★
Shopify

We love Attentive and would recommend it to anyone looking to scale the SMS/MMS program. The support is incredible.

Legacybox · 9 months using the app
★★★★★
Shopify

Great service! My account rep is very responsive and helpful. The platform is robust and they keep innovating. I like the automated flows you can set up and the reporting is really easy to read. If you use Klaviyo it's similar to that for flows and will feel easy to use.

Sienna Naturals · 8 months using the app
★★★★★
Shopify

Attentive is great! Easy to use, their team is awesome, and SMS performance since switching to Attentive speaks for itself!

Developer reply ·

Thank you for your positive feedback! We're so glad to hear that you find Attentive easy to use and that our team has made a great impression. It's fantastic to know that you've seen strong SMS performance since making the switch. Your satisfaction is our priority, and we look forward to continuing to support your success!

Lilla P · 6 months using the app
★★★★★
Shopify

Our experience with Attentive has been nothing short of excellent! Our rep is so helpful, insightful and wonderful to work with. The UI is easy to use and they're constantly putting out new product releases and listening to their users for feedback. 10/10 would recommend!

MATE the Label · 8 months using the app
★★★★★
Shopify

Easy to use, very 'attentive' customer service, and helps us add a lot more sales each month! Highly recommend!

Project Repat T Shirt Quilts · 3 months using the app
★★★★★
Shopify

Cannot recommend Attentive enough for SMS marketing! In less than 6 months, our subscriber list has tripled and we are seeing incredible revenue numbers. But, I think the best part about Attentive is their fantastic support team. We have a dedicated success manager who is constantly optimizing for us and helping us grow. Their white glove team and live chat respond within minutes to any questions or issues I have. Overall, I recommend Attentive for any business looking to take their SMS marketing to the next level!

KITSCH · 6 months using the app
★★★★★
Shopify

The Shopify integration is easy to use as with everything Attentive touches. Highly recommend partnering with Attentive for SMS messaging!

PMD Beauty · 6 months using the app
★★★★★
Shopify

You can't go wrong using Attentive as your SMS platform. Their integration with Shopify is seamless and easy. The Attentive dashboard is intuitive and easy to use. SMS has quickly become one of our most profitable channels, and the Attentive team has been with us all the way. They are knowledgeable, helpful, and always extremely mindful of compliance. I can't recommend them enough!

Developer reply ·

Thank you for your glowing review! :) <3 We're thrilled to hear that you find Attentive to be an excellent SMS platform and that our Shopify integration is seamless for you. It’s fantastic that the dashboard is intuitive and has contributed to SMS becoming one of your most profitable channels. We're proud to provide knowledgeable and compliant support, and your high recommendation means a lot to us. We're excited to continue being a part of your success!

Revel Nail · 9 months using the app
★★★★★
Shopify

Our experience with Attentive has been nothing short of amazing; we're very impressed by how quickly SMS marketing has become a dependably strong channel for our sales.

ohsnap · 6 months using the app
★★★★★
Shopify

Attentive has helped us significantly increase our revenue! Our client manager, Lauren, is so helpful and dedicated to assisting us in growing our business! It is very easy to use the interface and they are always adding new features and updates to improve the experience! We are very happy with Attentive

Sunshine Sisters · 5 months using the app
★★★★★
Shopify

Attentive is hands down the best sms marketing provider out there, no question. We saw immediate results right off the bat when we installed it over a year ago. Now they are an internal part of our marketing communications. Also, their staff is amazing to work with and always pushing the envelope to test new functions to create a better user & customer experience. Can't recommend them enough!

CUTS CLOTHING · 3 minutes using the app
★★★★★
Shopify

We have been using Attentive for about a year now, seriously they are the BEST SMS marketing company ever. I was hesitant at first from using sms as a new marketing tool but so glad I jumped in full force. Our conversion ratio increased including our revenue dramatically since using Attentive. Regarding their support, any questions you have they are answered swiftly and they dont beat around the bush - the team is highly educated and willing to help you in every way so your business succeeds.

Developer reply ·

Thank you for the kind review! We value the partnership you've invested in with Attentive and are ALWAYS here to help support!!

TMF Store · Less than a minute using the app