← Apps

Auto DS: AI Dropshipping & POD

by AutoDS Dropshipping Tools

View in Shopify App Store ↗

Reviews (1261)

★★★★★
Shopify

They should be called manualDS Awful experience I bought the AutoDs subscription and I get orders sent to auto order. EVERY TIME I get an error. Sometimes is you don’t have enough credit in the wallet. AND I HAVE. Sometimes it’s something about custom information. And I try reaching to the customer service and it takes days until they answer. It’s horrible. Totally not recommended, I suggest people getting an agent in the suppliers country and work with them. DISAPPOINTED !

Developer reply ·

Hi dexobi! Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V so we can assist you further. We look forward to hearing from you soon. The AutoDS Team

dexobi · 3 months using the app
★★★★★
Shopify

This is more complicated than I thought...for the life of me, I can't get the products the route to my store. The walk-through instructions are not aligned with the selections I made.

Developer reply ·

Hi Trene! Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V so we can assist you further. We look forward to hearing from you soon. The AutoDS Team

Trene · 4 days using the app
★★★★★
Shopify

Once the best, now completely broken since the Fiverr acquisition. This used to be the top app in the market, but it has completely gone downhill. Core features like price monitoring and supplier importing no longer work. I have opened multiple support tickets, but all I receive are empty apologies and broken promises. I am being charged over $200 a month for a service I cannot use due to ongoing technical issues. If I am not getting price and inventory monitoring, there is no reason to suffer with this app; I could easily use a basic alternative for $10 that imports thousands of items without monitoring. To make matters worse, their technical failures occur at least three times a year, with each issue taking months to resolve. Effectively, I am paying for a service that is broken six months out of the year. Additionally, if you try to downgrade your subscription, they force you to delete all your store items. This app is no longer viable, and you will lose more money covering its subscription costs than you will ever make using it. Avoid at all costs.

To Home Delivery · Over 3 years using the app
★★★★★
Shopify

The app crashes immediately whenever I try to cancel my subscription by clicking the "plan" button. It’s absolutely shameless. This makes it impossible for me to cancel the subscription.

Sprouthands · About 4 hours using the app
★★★★★
Shopify

Worst drop shipping app ever!!! DONT GET IT

Developer reply ·

Hi "Arden & Oak"! Thank you for sharing your feedback. We reached out to learn more about your experience and see how we could help, but we didn't receive a response. If you'd still like to share more details, please don't hesitate to fill out this form: https://autods.typeform.com/to/aVnsRB2V so we can assist you further. We look forward to hearing from you soon. The AutoDS Team

Arden & Oak · 4 months using the app
★★★★★
Shopify

This is a horrible service they cost me so much money. I would never recommend them as a droppshipping service. Customer service aint good this whole app is a dumpster fire.

Developer reply ·

Hi "cntstree"! Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V so we can assist you further. We look forward to hearing from you soon. The AutoDS Team

cntstree · About 2 months using the app
★★★★★
Shopify

N'utilisez pas ça, je n'ai même pas eu à rester plus de 10 minutes pour comprendre le fonctionnement. 3 jours d'essai, c'est juste pour bien vous prendre après.

ESTIELA · About 1 hour using the app
★★★★★
Shopify

I installed the app and tried it and then almost immediately deleted it. No subscription shows and yet they tried to charge me. I dont want this app and i don't have a subscription. quit billing me. what a scam and awful app.

Developer reply ·

Hi "My Pet Haven"! Thank you for taking the time to leave a review. We truly want to help, and we previously shared a form to assist you further — however, we haven’t received a response. Additionally, our Customer Reviews Specialist reached out to you directly to help you, but we haven’t received a response yet. We kindly ask you to fill in this form https://autods.typeform.com/to/aVnsRB2V so we can support you in the best possible way. Your satisfaction matters to us, and we’re here to help whenever you’re ready. The AutoDS Team

My Pet Haven · About 5 hours using the app
★★★★★
Shopify

Horrendous app. login experience, search experience, even the cancelling experience. The forced ads on every page are insufferable.

Developer reply ·

Hi "KYNRO"! Thank you for taking the time to leave a review. We truly want to help, and we previously shared a form to assist you further, however, we haven’t received a response. We kindly ask you to fill in this form https://autods.typeform.com/to/aVnsRB2V so we can support you in the best possible way. Your satisfaction matters to us, and we’re here to help whenever you’re ready. The AutoDS Team

KYNRO · 7 days using the app
★★★★★
Shopify

Hi [App Developer/Support Team], My name is Deavalon Maddox and I am a Shopify merchant using your app on my store, House of DMX. I recently noticed a charge of $368.07 on my billing for your app. I was not aware of the active subscription and have not been using the app. I kindly request a refund or billing consideration for this charge, as it was unintentional. I have also gone ahead and unsubscribed to prevent future charges. Thank you for your time. Best regards, Deavalon Maddox deavalonmaddox@gmail.com Store: House of DMX

House of DMX · 3 days using the app
★★★★★
Shopify

Full of ads. Doesnt work well. Dont install

Developer reply ·

Hi "TheraStore"! We really want to help you! We’ve tried contacting you multiple times via email and through your, but we haven't received a response. Please check your messages so we can get this working perfectly for you. We're here and ready to help! The AutoDS Team

TheraStore · 2 minutes using the app
★★★★★
Shopify

Una puta mierda no hay productos fiables y te cobran mas de lo que te dicen a mi me han cobrado 100 euros por la cara y no me lo devuelven

ELARIS · 3 minutes using the app
★★★★★
Shopify

During my free trial, I had an add-on that i had accidently added and then I had cancelled the free trial because I wasn't satisfied. The add-on bill kept showing up on my shopify billing page even though it was during a free trial. Can I please get my refund.

Developer reply ·

Hi "Modvio"! Thank you for sharing your feedback. As we discussed in our private communication, we have now fully resolved the concern you raised. We value you as a user and are committed to supporting your business. Best of luck! The AutoDS Team

Modvio · 17 minutes using the app
★★★★★
Shopify

DO NOT GET IN TO THIS SH*T. READ REVIEWS ONLINE PLS

Developer reply ·

Hi "Avolaro"! Thank you for taking the time to leave a review. We truly want to help, and we previously shared a form to assist you further, however, we haven’t received a response. Additionally, our Customer Reviews Specialist reached out to you directly to help you, but we haven’t received a response yet. We kindly ask you to fill in this form https://autods.typeform.com/to/aVnsRB2V so we can support you in the best possible way. Your satisfaction matters to us, and we’re here to help whenever you’re ready. The AutoDS Team

Avolaro · About 1 month using the app
★★★★★
Shopify

If there was a zero I'd give that. They charged me a year subscription that I never agreed to do. Then I never received the refund not to mention they charged me again today. Do not use this site. It's terrible

Developer reply ·

Hi "Bluebird Backyard Retreat"! We are sorry we haven't been able to connect. We sent a solution to your email but received no reply. Please fill out this form https://autods.typeform.com/to/aVnsRB2V if you still need assistance - we are here for you. The AutoDS Team

Bluebird Backyard Retreat · 29 days using the app
★★★★★
Shopify

This is a total scam and I want a refund in full asap

Paw Paws Plus · 3 days using the app
★★★★★
Shopify

Automatically charged me a full year subscription for an account I can't even access. Trying to get support to resolve this and the AI is stating I opened an account 6 years ago when it was in fact last year. Very poor customer service and I am still trying to get my money back.

Developer reply ·

Hi "Wilbury Whippet"! Thank you for your feedback. We’re sorry to hear about your experience and the frustration this caused. We’ve reviewed the case and can confirm that the issue has now been fully resolved. If there’s anything else we can assist you with, our support team is always here to help. The AutoDS Team

Wilbury Whippet · About 1 year using the app
★★★★★
Shopify

never got it linked with my store its been over a month. need help

Developer reply ·

Hi "Honest Skin Care and Health"! We noticed your rating and would love to understand what went wrong. Since there are no details, we can't fix it yet! Please tell us what happened here: https://autods.typeform.com/to/aVnsRB2V The AutoDS Team

Honest Skin Care and Health · About 1 month using the app
★★★★★
Shopify

can't cancel they just keep popping up with the same AI generated responses have not used once would not recommend due to lack of actual people for support.

Developer reply ·

Hi "Bro's Corner Store"! Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V so we can assist you further. We look forward to hearing from you soon. The AutoDS Team

Bro's Corner Store · About 1 month using the app
★★★★★
Shopify

got a trial, didnt sell a thing. So no exstension on the trial to see if its actually worth having. support is automated. its a no from me

Developer reply ·

Hi "Wylies Outdoor World"! Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V so we can assist you further. We look forward to hearing from you soon. The AutoDS Team

Wylies Outdoor World · 8 months using the app
★★★★★
Shopify

บริษัทคุณเป็นคนจัดส่งสินค้าเข้าเว็บไซต์ผม แต่ทำไม่เรียบร้อย ยังมีคำว่า Sold out อยู่ แก้ไขยังไงก็ ยังมี Sold out อยู่นั่นแหละ กรุณาแก้ไขให้ถูกต้องนะครับ ผมเสียเวลามาหลายชั่วโมงก็แก้ไขไม่ได้ ดังนั้น กรุณาจัดส่งให้เรียบร้อยด้วย ขอบคุณล่วงหน้า หวังว่าพวกคุณจะแก้ไขได้ beautifulskinasnature.com chanasak09@gmail.com

Developer reply ·

Hi "Beautiful skin as nature"! Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V so we can assist you further. We look forward to hearing from you soon. The AutoDS Team

Beautiful skin as nature · 6 days using the app
★★★★★
Shopify

We were charged over €300 despite only using the app once during the free trial period. After the trial ended, we did not continue using the application at all, yet we were still billed a significant amount. This is completely unacceptable. There was no clear indication that such charges would apply after minimal or no usage, and we believe this billing is unjustified. We were charged over €300 despite only using the app once during the free trial period. After the trial ended, we did not continue using the application at all, yet we were still billed a significant amount. This is completely unacceptable. There was no clear indication that such charges would apply after minimal or no usage, and we believe this billing is unjustified. We are therefore requesting a full refund of the amount charged, or at the very least that the invoice be cancelled, and that our account or subscription be removed from your records. We expect this issue to be resolved promptly and professionally. We hope you will take this matter seriously and improve transparency for future users. Thank you.

Developer reply ·

Hi "Calmeow"! Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V so we can assist you further. We look forward to hearing from you soon. The AutoDS Team

Calmeow · 4 days using the app
★★★★★
Shopify

Cannot get orders to ship. Still awaiting fulfillment on Christmas orders from last year.

Developer reply ·

Hi "TopShop"! Thank you for the review. Our team has already reached out to you personally to handle this. We are just waiting for your reply to proceed with the solution! The AutoDS Team

TopShop · 3 months using the app
★★★★★
Shopify

if i could of do less i would do i. charged me 244eur for nothing even tho i selected basic plan

Developer reply ·

Hi "ZayvenShop"! Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V so we can assist you further. We look forward to hearing from you soon. The AutoDS Team

ZayvenShop · 19 days using the app
★★★★★
Shopify

THEY STOLE ALL MY MONEY AND THEY DON'T WANT TO REFUND. WHEN YOU CANCEL AN ORDER THEY KEEP ALL THE MONEY. THEY CHARGE WAY MORE THAN ALIEEXPRESS!! They can reply on this message to try to look good in front of new customers but they are ignoring me for days. Every time I start a new chat they say I can not start new case and they close it. Dont fall for these scammers!!

Developer reply ·

Hi "NO SALON NAILS"! Thank you for your feedback. We’ve already reached out via WhatsApp and email (#80219451) to assist you. Could you please check those channels and get back to us? We’re ready to help. The AutoDS Team

NO SALON NAILS · 11 days using the app
★★★★★
Shopify

TERRIBLE I AM SEEING A 200 S OF DOLLARS BUT I DID NOT SUBSCRIBE ANYTHING, IMPROVE PLEASE

Developer reply ·

Hi "Earlybird Style"! Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V so we can assist you further. We look forward to hearing from you soon. The AutoDS Team

Earlybird Style · 24 days using the app
★★★★★
Shopify

Ne fonctionne pas

Developer reply ·

Hi "AvelyWear"! We sincerely apologize for the technical hiccups. We know how important stability is for your business. Our dev team is likely already on it, but we want to make sure your specific issue is fixed. Please report the details here: https://autods.typeform.com/to/aVnsRB2V The AutoDS Team

AvelyWear · 43 minutes using the app
★★★★★
Shopify

Developer reply ·

Hi "Savage Beauty Services"! We noticed your rating and would love to understand what went wrong. Since there are no details, we can't fix it yet! Please tell us what happened here: https://autods.typeform.com/to/aVnsRB2V The AutoDS Team

Savage Beauty Services · 4 days using the app
★★★★★
Shopify

muy mala experiencia

Developer reply ·

Hi "The Films Point"! We tried to reach you to fix this issue but haven't heard back yet. Our offer to help still stands! Please contact us whenever you are ready: https://autods.typeform.com/to/aVnsRB2V The AutoDS Team

The Films Point · About 1 month using the app
★★★★★
Shopify

They charged med over 300 dollar, when i haven't used the app at all. Dont trust it and don't used it. There is more people having the same problem and they don't answer customer support or anything.

Developer reply ·

Hi "l4etasje"! We are sorry we haven't been able to connect. We sent a solution to your email but received no reply. Please fill out this form https://autods.typeform.com/to/aVnsRB2V if you still need assistance—we are here for you. The AutoDS Team

I4etasje · About 9 hours using the app
★★★★★
Shopify

Developer reply ·

Hi there! We noticed your rating and would love to understand what went wrong. Hi there! Our team has already reached out to you personally to handle this. We are just waiting for your reply to proceed with the solution! The AutoDS Team

★★★★★
Shopify

l application ne mes pas satisfaisant les produires ne son pas d aurigne delle meme et elle est pas securise te facture des montant que tu na pas demande sans ton autorisation , pas satifaisant je demande un remboursement

Developer reply ·

Hi "𝐝𝐮𝐯𝐥𝐚𝐬𝐡𝐨𝐩.𝐜𝐨𝐦"! Thank you for taking the time to leave a review. We truly want to help, and we previously shared a form to assist you further — however, we haven’t received a response. Additionally, our VoC Manager reached out to you directly to help you, but we haven’t received a response yet. We kindly ask you to fill in this form https://autods.typeform.com/to/aVnsRB2V so we can support you in the best possible way. Your satisfaction matters to us, and we’re here to help whenever you’re ready. The AutoDS Team

★★★★★
Shopify

They blocked my account and I talked to support and not unlocking it.

Developer reply ·

Hi "La Pomada Shop", Thank you for bringing this to our attention. After checking, we can confirm that your account has now been unblocked. If you experience any further issues or need additional assistance, please fill out this form https://autods.typeform.com/to/aVnsRB2V. We’re here to help. The AutoDS Team

La Pomada Shop · About 2 months using the app
★★★★★
Shopify

i thought the app charge was $26 but they are try to deduct $300 from my account idk what they doing literally bullshit .

PABLOSCOBAR · 15 days using the app
★★★★★
Shopify

Developer reply ·

Hi "Sniffy Do"! Thank you for taking the time to leave a review. We truly want to help, and we previously shared a form to assist you further — however, we haven’t received a response. We also couldn’t locate any account under the name associated with your Trustpilot profile, which makes it difficult for us to investigate the issue and provide a resolution. If you’re still facing challenges, we kindly ask you to fill in this form https://autods.typeform.com/to/aVnsRB2V so we can support you in the best possible way. Your satisfaction matters to us, and we’re here to help whenever you’re ready. The AutoDS Team

Sniffy Do · 34 minutes using the app
★★★★★
Shopify

Please be extremely vigilant and do not fall for this. This is a scam application. Once you subscribe, it will deduct 368 USD from your account every month without any reason, and you have no way to cancel it. This is a complete fraud!

Developer reply ·

Hi "我的商店"! We are sorry we haven't been able to connect. We sent a solution to your email but received no reply. Please fill out this form https://autods.typeform.com/to/aVnsRB2V if you still need assistance—we are here for you. The AutoDS Team The AutoDS Team

我的商店 · 26 days using the app
★★★★★
Shopify

used the app for 10 minutes they charged me $358 althjough i unistalled it as its not compatible with my goal

Developer reply ·

Hi "Dubailist.com"! Thank you for taking the time to leave a review. We truly want to help, and we previously shared a form to assist you further — however, we haven’t received a response.Additionally, our VoC Manager reached out to you directly to help you, but we haven’t received a response yet. We kindly ask you to fill in this form https://autods.typeform.com/to/aVnsRB2V so we can support you in the best possible way. Your satisfaction matters to us, and we’re here to help whenever you’re ready. The AutoDS Team

Dubailist.com · About 2 months using the app
★★★★★
Shopify

Over priced

Developer reply ·

Hi "ECHO-BLOOM". Thank you for sharing your feedback. As we discussed in our private communication, we have now fully resolved the concern you raised. We value you as a user and are committed to supporting your business. Best of luck! The AutoDS Team

ECHO-BLOOM · 26 days using the app
★★★★★
Shopify

Developer reply ·

Hi "Woolii"! Thank you for taking the time to leave a review. We truly want to help, and we previously shared a form to assist you further — however, we haven’t received a response. Additionally, our VoC Manager reached out to you directly to help you, but we haven’t received a response yet. We kindly ask you to fill in this form https://autods.typeform.com/to/aVnsRB2V so we can support you in the best possible way. Your satisfaction matters to us, and we’re here to help whenever you’re ready. The AutoDS Team

Woolii · 7 months using the app
★★★★★
Shopify

Developer reply ·

Hi "High Key Audio"! Thank you for taking the time to leave a review. We truly want to help and our VoC Manager reached out to you directly to help you, but we haven’t received a response yet. We kindly ask you to fill in this form https://autods.typeform.com/to/aVnsRB2V so we can support you in the best possible way. Your satisfaction matters to us, and we’re here to help whenever you’re ready. The AutoDS Team

High Key Audio · 10 months using the app
★★★★★
Shopify

Developer reply ·

Hi "Moliner Games"! Thank you for taking the time to leave a review. We truly want to help, and we previously shared a form to assist you further — however, we haven’t received a response. Additionally, our VoC Manager reached out to you directly to help you, but we haven’t received a response yet. We kindly ask you to fill in this form https://autods.typeform.com/to/aVnsRB2V so we can support you in the best possible way. Your satisfaction matters to us, and we’re here to help whenever you’re ready. The AutoDS Team

Moliner Games · About 2 months using the app
★★★★★
Shopify

I do not recommend this app. The customer service is outdated, unresponsive, and extremely slow to resolve issues. I had around 9 orders and made multiple complaints, but nothing was properly handled — TikTok had to step in and cancel the orders themselves. AutoDS has also been charging my account without consent and deducting money repeatedly even after I cancelled services. I opened a refund ticket, but after weeks, no refund has been issued. I paid for their app and subscriptions, yet received no real support or value in return. This has been a disappointing and stressful experience. I rate their customer service 1/10 and strongly advise anyone starting or scaling a business not to invest in this app until they improve their support and refund process.

Developer reply ·

Hi "Lucy And Phil Academy"! Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further. We look forward to hearing from you soon. The AutoDS Team

Lucy And Phil Academy · 27 days using the app
★★★★★
Shopify

i paid but it asks to pain again. and the app does not open. despite the positive reviews i saw on youtube, this seems to be broken.

Developer reply ·

Hi "My Store"! Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V so we can assist you further. We look forward to hea

My Store · 4 minutes using the app
★★★★★
Shopify

Paid $150 for Phantom Inventory: Every product I brought in via AutoDS went out of stock shortly after import, even though the original listing remained in stock. After a month ($150), I had nothing but disabled listings and customer frustration. Maybe it’s a syncing issue, but either way it wasn’t workable for me.

Developer reply ·

Hi "M. Digital Artz"! Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further. We look forward to hearing from you soon. The AutoDS Team

M. Digital Artz · About 1 month using the app
★★★★★
Shopify

Developer reply ·

Hi "xgshop"! Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further. We look forward to hearing from you soon. The AutoDS Team

xgshop · 13 days using the app
★★★★★
Shopify

absolute scam. Does not work for my store to connect to Amazon AU. they tell you this after fumbling around for 2 weeks and i have already paid for the membership. absolute junk app. promises so much but doesnt deliver. LITERALLY. cannot fulfill orders automatically and the 'help' cannot tell me how to fix it. rubbish

Developer reply ·

Hi "Fancy Farmer"! Thank you for your feedback. We’re sorry to hear about your experience. Our team reached out to you directly to resolve the issue. We’re committed to ensuring your satisfaction and are here to support you every step of the way. The AutoDS Team

Fancy Farmer · 22 days using the app
★★★★★
Shopify

-1 I have actually talked with customer service before leave the platform and all they did was to make me feel secure I won’t be charged after cancellation free trial and they actually charged me,luckily that I didn’t had funds on the card,I need to stress myself fixing their direct debit stuff. Totally scammers,tell something and do something else.

Developer reply ·

Hi "Trand Nova", We apologize for any confusion regarding your subscription. Our records show that your cancellation request has been processed, and there was no charge. Our Voice of the Customer Manager also reached out personally to make sure everything was resolved, but it seems we haven’t received a reply yet. If anything is still unclear or if you need further assistance, we’re here and ready to help. Your satisfaction matters to us. The AutoDS Team

Trand Nova · 14 days using the app
★★★★★
Shopify

I spent over $200 on AutoDS, it was a huge waste of money and their customer service are the worst. The site forced me to spend money on "upgrades" to my subscription to get perks that I never received, advertised their products as being customisable and then only after I spent hours trying to set it up did customer service tell me that it was not customisable regardless of what is being represented on the product descriptions. The site forced me to buy AI credits because AutoDS repeatedly did not integrate with pages generated from Page Pilot, so there were errors on stock and I was forced to work within their crap ecosystem. When I asked for a refund due to misrepresentation and overall unethical behaviour, the customer representatives kept escalating to other team members / departments (5 people in total for a simple refund request), all stating the same thing: "it is against the terms and conditions". No thought process, no gesture of goodwill, no trying to make good on a situation that was clearly their fault - forcing me to now recover the money from banks and regulators. Do yourself a favour and skip using this company - it is not worth the time or money.

Developer reply ·

Hi "Solunea Wellness"! Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V so we can assist you further. We look forward to hearing from you soon. The AutoDS Team

Solunea Wellness · 1 day using the app
★★★★★
Shopify

charge my card on cancelled plan - be very carefull

Developer reply ·

Hi "atluxelane"! Thank you for your feedback. We’re sorry to hear about your experience and want to assure you that our team is currently assisting you to resolve the issue. We’re committed to ensuring your satisfaction and are here to support you every step of the way. The AutoDS Team

atluxelane · 4 days using the app
★★★★★
Shopify

Developer reply ·

Hi "Mayde Art"! Thank you for your feedback. We have already reached out to you directly and are currently awaiting your response. Our goal is to resolve any issues you’ve encountered and ensure you get the support you need. Please feel free to get back to us at your convenience—we’re here to help. Looking forward to assisting you. The AutoDS Team

Mayde Art · 1 day using the app
★★★★★
Shopify

SCAMMERS DONT USE

Developer reply ·

Hi "THE SINNERS COLLECTION"! We’re sorry to hear about your experience. However, the charge was due to an active subscription that wasn’t cancelled on your end, as per our terms. That said, our VoC and CS QA managers personally assisted you to resolve the matter. We’re always here to help and remain committed to transparent, fair support. The AutoDS Team

THE SINNERS COLLECTION · 9 minutes using the app
★★★★★
Shopify

This is a horrible app. I didn't use it, just installed for free and they still charged me.

Developer reply ·

Hi "ambercora"! Thank you for sharing your feedback. We’re truly sorry to hear about your experience and would love the opportunity to assist you further. Our team reached out to you directly to resolve the issue, but we haven’t received a response yet. If you're still facing difficulties, please don’t hesitate to get back to us — we’re here and ready to help. Your satisfaction is very important to us, and we remain committed to making things right. The AutoDS Team

ambercora · About 1 month using the app
★★★★★
Shopify

I used the app for about 5 min. They couldn't provide shipping times and prices and asked me to speak to the supplier (in my case aliexpress). So i uninstalled and moved to another supplier. Ever since every month Autods is charging me for the plan i selected even though the app is uninstalled... Ive sent multiple emails to them to which they dont reply. I unsubscribed from their emails and they keep bombarding me with promos. Really bad app , I wouldn't recommend it to anyone!

Developer reply ·

Hi Belenora, Thank you for your feedback. We’re glad we had the chance to connect directly and fully review your case. Our Voice of the Customer & Customer Support QA Manager addressed your concerns in detail, explained the attempts of charges, and provided a resolution. While we understand your initial frustration, we want to reassure others that we take such matters seriously and always strive to resolve them quickly and fairly. Should you need anything further, we remain at your disposal. The AutoDS Team

Belenora · About 4 hours using the app
★★★★★
Shopify

This is the worst app for dropshipping, I have so many negative things to say about autods, I really don't know where to start. I was using this app 2 years ago and I left them with disappointment, I thought these guys would have updated with time but I was completely wrong, they are still the same. DO NOT LISTEN TO THESE GORUS ON YOUTUBE THEY MAKE MONEY WHEN YOU USE THEIR LINK. Autods pays them. First of all, I linked a product from aliExpress and then when I got orders from the customers autods kept on giving me an error I contacted their customer services team they said someone will reach out via email and their excuse was that the supplier doesn't have varients in stock, emails was going back and forth for 2-3 business days and I had the same issue, didn't solve my problem. Second of all, they won't even let you change your product name lol, in order to change your product name you have to subscribe to their $40 USD plan not the basic one. who does that. thridly, they asked me to use their own autods supplier when I sourced the product it was the complete opposite product, then I told them to remove the sourcing they said you can't because you have to change your monthly plan lol. I initially loaded $50 USD to my balance and when they couldn't help me out I asked for a refund and instead of sending me the full $50 USD, they refunded me $40 lol. I was so frustrated then I went to CJ and DSers in which they helped me fulfill my order.

Developer reply ·

Hi "My Store", Thank you for sharing your experience — we’re truly sorry to hear it’s been frustrating. After checking your account, we saw that you're a new user who reached out for help with your first orders. We completely understand how important that moment is, and we’re very sorry we didn’t provide the level of support you needed. Our Voice of the Customer Manager, Dorina, has already reached out to you directly via email to personally address your concerns and offer a solution. We’d really appreciate it if you could take a moment to reply — she’s eager to help make this right for you. Thanks again for your honest feedback — it’s helping us improve. – The AutoDS Team

My Store · About 15 hours using the app
★★★★★
Shopify

Update: AutoDS is a SCAM. Full stop. What happened to me over the past couple of months was beyond frustrating — it was straight-up deceptive. I'm writing this after years in e-commerce and automation tools, and I’ve never experienced anything as shady as this. It started with a critical issue: product images began disappearing from live listings on Shopify. Main images. In some cases, all of them. No warning. No system log. No way to detect it unless I caught it by accident — and I did. What I found was dozens of listings completely broken. But that wasn’t even the worst of it. Around the same time, I completely lost the ability to manage my listings. I couldn’t update product prices, edit descriptions, or replace broken images. And this happened during a critical period where I urgently needed to update pricing across multiple SKUs. For over a week, the platform was effectively dead — a frozen shell that left me locked out of my own business. I contacted support immediately and explained everything in detail. They told me it was forwarded to the dev team. I followed up two days later — no progress. I contacted them again — same answer. I even went through the Renew Token process they suggested, hoping it would fix the sync issues. It didn’t. Then they asked me to fill out a refund request form — and to do so, I had to enter an additional email. That same email was later used to create a new AutoDS account without my consent. No confirmation, no opt-in, no message asking permission. Just — boom — new account created, and the spam started flowing in. This alone is a major violation of privacy and data protection standards. And here's the cherry on top: – I had paid over $200 upfront for a yearly plan – When I asked for a refund, they said no – They only returned about $50 — the balance from my product sourcing wallet – They also withheld 15% as a “processing fee,” something I was never warned about – I now get emails from an account I didn’t create, and the only way to unsubscribe is to log in — which would reactivate the entire mess This is deliberate. This is manipulative. This is scam behavior. Add to that the months of lost time manually fixing broken listings, the complete lack of transparency from their dev team, and the generic, robotic support replies — and you get a company that doesn’t just drop the ball. They throw it into traffic and tell you to chase it. After everything I’ve been through — I’m honestly just relieved I left. AutoDS is not a partner. It's a liability. Scammers, blockers, and business-killers. Avoid them.

Developer reply ·

Hi "ProffilaTools"! Thank you for sharing your feedback. We’re sorry to hear that your experience with our platform hasn't met your expectations. Please fill out this form https://autods.typeform.com/to/aVnsRB2V and we'll do our best to resolve any issues you’ve encountered. The AutoDS Team

ProffilaTools · 4 months using the app
★★★★★
Shopify

Updated Review – April 12, 2025 This is my third update to my review of the Shopify AutoDS app. I first posted on March 11, followed by a second update on March 31. I've been using AutoDS for over four years. It used to be a reliable automation platform, but the last couple of months have been the most difficult I’ve ever had with the service. It began in early February when I noticed some of my product listings on Shopify had lost their main images. At first, I assumed it was an isolated glitch. But as I kept browsing through my site, it became clear this was something much worse. Main product images and in some cases, all images were silently disappearing from live listings. There was no alert, no system log, no way to know when it happened. I only discovered it by accident, and it turned out to be affecting dozens of products. That kind of silent failure is incredibly damaging. It impacts SEO, kills ad performance, and destroys customer trust. And when you manage a large catalog, manually checking every listing becomes a nightmare. I reported everything in detail to support screenshots, recordings, and product IDs but was met with the same generic response over and over: “We’ve forwarded it to the developers.” No timeline. No fix. No real communication. Days turned into weeks. Eventually, I couldn’t afford to wait any longer. I spent entire workdays manually re-uploading images one listing at a time. After two exhausting days of work, support told me that since I had already started fixing them manually, the developers suggested I just continue and assured me the issue wouldn’t happen again. A few hours later, it happened again. More listings lost their images while I was still mid-way through manually fixing them. Two full days of work down the drain. It was clear nothing had been resolved. This issue has dragged on for over two months and has made it nearly impossible to run my business properly. I’ve had to manually audit my store over and over, constantly putting out fires instead of focusing on growth. AutoDS was supposed to simplify operations, but instead, it introduced ongoing disruptions I couldn't anticipate or control. Although timely, other issues like auto-orders getting stuck, being charged for credits that didn’t appear, and failed orders were eventually resolved, but they still added to the time and energy I had to spend just keeping things afloat. Support replies quickly, but most responses feel automated or surface-level. After months of unresolved issues, confidence in the platform has dropped significantly. I’ve provided clear documentation, consistent follow-ups, and every opportunity for the team to resolve the problem, but without transparency or accountability from the developers, it’s been incredibly difficult to keep my business running smoothly. I’ll continue updating this review weekly until the issue is fully resolved. At this point, it’s the only way I can ensure ongoing visibility and accountability for a problem that has caused lasting damage to my business.

Developer reply ·

Hi "Vitamen Store", Thank you for sharing your experience. We’re truly sorry for the issues you’ve encountered, and we take your concerns very seriously. We’re actively working on resolving the issues you’ve encountered and will be reaching out to you shortly. Thank you for your patience. The AutoDS Team

Vitamen Store · Almost 4 years using the app
★★★★★
Shopify

This Company is A RIPP OFF Stay Away At All Costs. Product Lists at Walmart $23 and they are charging me $47 on top of it %3 sales fee plus every-time You deposit %5 and the subscription fee of $200 there is no way you can make money with this app. You better off order directly from Walmart or Amazon

Developer reply ·

Hi "Zero Filter Store"! Thank you for sharing your feedback. We’re sorry to hear that your experience with our platform hasn't met your expectations. We’re committed to improving and would love to learn more about your concerns. Please fill out this form https://autods.typeform.com/to/aVnsRB2V and we'll do our best to resolve any issues you’ve encountered. The AutoDS Team

Zero Filter Store · 25 days using the app
★★★★★
Shopify

Very bad app and it is not 14 days free trail. They charge you for a year, meaning 238.80 usd right away without refunding when you end the subscription. See below for proof AutoDS: Dropshipping & POD (Uninstalled) $238.80 1 Usage fee

Developer reply ·

Hi "tekshop.no"! We’re truly sorry to hear about your frustration and understand how important a smooth experience is for your business. We take feedback seriously and are committed to improving wherever possible. We have already reached out to you directly and are currently awaiting your response. Our goal is to resolve any issues you’ve encountered and ensure you get the support you need. Please feel free to get back to us at your convenience—we’re here to help. Looking forward to assisting you. The AutoDS Team

tekshop.no · 8 months using the app
★★★★★
Shopify

I didn't even get past the trial period. You can't really build a full site when a shirt has 68 variations and each variation counts against your import number. I had 5 products posted when I got an error stating I've reached my 500 import limit.

Developer reply ·

Hi Sayless Athletics, We’re sorry to hear about your frustration and completely understand how important a smooth experience is for your business. We take feedback seriously and are always looking to improve. We have already reached out to you, but we haven’t received a response yet. Our team is ready to assist and help find a solution that works for you. Please get back to us when you can—we’re here to help! Looking forward to your reply. The AutoDS Team

Sayless Athletics · 9 days using the app
★★★★★
Shopify

More Than 1500 items Deleted because of ur Sofware from My shopify

Developer reply ·

Hi "MV hair and beauty"! Thank you for your feedback. We’ve reviewed this matter and found that the products are still active on your store. We’ve already reached out to you directly to offer our support and assistance in resolving any concerns. Let’s work together to ensure your experience with AutoDS is a positive one! 😊 The AutoDS Team

MV hair and beauty · 3 days using the app
★★★★★
Shopify

DO NOT USE THIS. USE "DSERS" INSTEAD FOR FULFILLMENT. 1. They charge you a 5% "credit card fee" every-time you top you your account to pay. 2. They charge you like $0.6 every order. 3. They STILL charge you 5-10% extra for the product vs if you were to purchase it yourself on Aliexpress. Im not done yet. I had to REFUND 100+ orders on Black Friday because AUTODS provided me with faulty tracking numbers which showed "Abnormal" status so I assumed they weren't getting shipped out. They were... but it was too late because I had already refunded the customers since it has been 20+ days since when I ordered. AGAIN. DO. NOT. USE. THEM. USE "DSERS"

Developer reply ·

Hi "Aventi Designs" Thank you for sharing your experience. We understand how frustrating this situation must have been. However, it’s important to note that the tracking numbers provided were valid and the orders were in transit. Refunds to your customers were initiated before confirming the shipment status, which led to this outcome. We’re here to assist and ensure smoother operations in the future. Please fill out this form https://autods.typeform.com/to/aVnsRB2V —we’d be happy to review the process and help prevent such issues moving forward. Your feedback is valuable in helping us improve! 🙏 The AutoDS Team

Aventi Designs · About 1 month using the app
★★★★★
Shopify

1. Charged $390.16 for usage during FREE trial period 2. Possibly some FAKE 5-star Auto-DS reviews: after writing this review, we noticed lots of short, 5-star reviews, claiming complete satisfaction and ease of use. 3. MONTHLY plan billed annually so we were told that meant no refund for unused months or login capability if cancelled. That's unlawful unjust enrichment. 4. Only got 14 products to sell: claimed variations of the 14 products counted towards 500-product plan limit. Unlawful bait and switch. 5. Fake or inaccurate product supply numbers. Most products were out of stock right after being listed, requiring daily inventory management and daily new product searching. Time wasted. 6. Made $0.00 the entire time from 9/13/24 to 11/29/24. 7. High-priced shipping for even lightweight items the entire time we were using the platform so prices weren't impacted by recent strikes, new tariffs, etc. 8. Low inventory and miminal listing-worthy options from U.S. Suppliers in our niche. Mainly China-based suppliers so most had 14 to 21 day shipping times. Auto-DS ad said differently. 9. Lots of non-wholesale prices 10. 1,000 (and counting) emails re: out of stock/price changes. 11. Inability to unsubscribe from emails once canceled. 12. Had to agree to a new plan for same time frame to access app again once we canceled. 13. Repeated login issues before the cancelation. 14. Confusing pricing tools: Lots of pricing errors that would've sold trending products at a loss had we had a sale from allegedly trending products. 15. No unique or "scroll-stopping" products in niche. 16. Hidden fees (i.e.the need for additional "credits" on top of in-app charges and monthly subscription) to fulfill the orders. 17. App was hard to use. 18. Still required more apps to compete. 19. Shall I repeat: we made no sales from 9/13/24 through 11/29/24. 20. Pricing analysis and strategies for individual products were hard to find. 21. Limited, argumentative, and/or belligerent support re: a refund until their manager saw this app review. 22. Lots of known issues 23. There were OUTDATED help topics and tutorials. There are more issues that we encountered but we can't list them all. We tried to stick it out as long as we could to make our money back and to see if the advertised hype and ads by affiliates were accurate. We just couldn't take these issues anymore. Business to business, we tried to discuss some of these issues BEFORE writing this awfully negative review. Update: After declining a partial refund or months "free" (we had already paid for a whole year) and mentorship, they initially refused to refund us fully until this review. We have since received all of our money back. Previously, one support person had also threatened to charge more if we didn't uninstall the app. Rest assured, uninstalling the app was ONE thing that worked except for the emailing issues listing above. We decline their offer for free months and mentorship because this app isn't cost-effective, intuitive, limited-staff friendly, niche-rich in products, or customer-support friendly.

Developer reply ·

Hi "Clothing Personality", Thank you for your detailed feedback. While we’re sorry to hear that AutoDS didn’t meet your expectations, we want to emphasize that we made every effort to address your concerns. Our team also attempted to follow up with you multiple times to clarify misunderstandings and offer further support, but we unfortunately did not receive a response. We value all feedback as it helps us improve, and we remain committed to providing the best possible service to our users. Wishing you success in your future business endeavors. AutoDS Team

Clothing Personality · 3 months using the app
★★★★★
Shopify

I tried this app for 6 months and with autods, its not possible due to below resons- 1). 80% of my orders were not fulfilled. They deduct money and never ship, we have to go back to them to request for refund. 2). They have suppliers like TIKTOK, Walmart, Amazon where they route the orders. If I have to order from Walmart or amazon, I will not like to sell the product since customer can buy from walmart, amazon directly and to get profit, its important to sell on higher price than walmart/amazon. 3). We had to manually order from walmart and due to syncing of orders, autods always claim that they ship it and do not refund. We had to struggle to get the refund. 4). Did not work for us and we have cancelled it.

Developer reply ·

Hi “All Care Store”! We appreciate you sharing your feedback with us. We sincerely apologize for any inconvenience you may have encountered. Our aim has always been to provide clarity and transparency regarding our services. As of now, we have taken immediate steps to address your concern, and we hope that our solution has met your expectations. We eagerly await your response. AutoDS Team

All Care Store · 4 months using the app
★★★★★
Shopify

Not the greatest experience. Good at grabbing drop shipping items off of sites and adding to your store but that is about it. Lots of hidden fees for functionality that works 50% off the time. No customer service. I am sure they would charge extra for service as they charge extra for everything on top of the monthly fee. Also, item variants count towards overall product allowance( yes there is a limit, unless you pay more) if you have different sizes and colors of 1 product it adds up fast. Do your homework before purchasing, wish i would have done more. Update: Would go to zero stars if it was an option. Be careful with who you give your money too. They will not return any balance in your account nor honor any cancellation agreement.

Developer reply ·

Hi "Black Square Golf"! Thank you for your feedback. While we regret any inconvenience you experienced, we want to clarify that we’ve reviewed your account and already resolved the issue. We always strive to assist our users and value open communication to address concerns promptly. If there are any additional matters to discuss, we’re here to help. AutoDS Team

Black Square Golf · 8 months using the app
★★★★★
Shopify

You are misleading those who buy subscriptions from you. It's a disgrace and a fraud!

Developer reply ·

Hi "Pawsome-Deals", We appreciate you sharing your feedback with us. We sincerely apologize for any confusion or inconvenience you may have encountered. Our aim has always been to provide clarity and transparency regarding our services. As of now, we have taken immediate steps to address your concern, and we hope that our solution has met your expectations. We eagerly await your response. AutoDS Team

Pawsome-Deals · 35 minutes using the app
★★★★★
Shopify

To edit a product, you must do everything on the autods. If you're unaware of this, you'll be surprised when your product titles and prices suddenly change automatically. Unfortunately, you can't disable this feature, and customer support is unhelpful when it comes to resolving such issues. "Edit everything on the autods platform" fine, I’ll do that. Then I thought, what about images? I had uploaded them through Shopify. Would they revert to the original ones from autods? Customer support couldn’t answer this question. So, I decided to upload the images directly on autods, wasting additional time. Guess what? If you're serious about improving your website speed, their platform doesn't allow you to upload images in webp format. Oh, and let’s say you're running a discount offer and want to add a "compare to" price. Yes, you can do this but only if your store currency is set to USD. For stores using other currencies, you have to manually convert prices in their platform from your currency to USD. And the conversion? It doesn’t work correctly. For example, my product price without a discount is £68. Technically, that should convert to $85. I entered this USD price into the autods platform so it would reflect correctly in GBP. Instead, it converted to £112. No words.

Developer reply ·

Hi "aurorasilhouette"! Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further. We look forward to hearing from you soon. AutoDS Team

aurorasilhouette · 16 days using the app
★★★★★
Shopify

horrible, after cancelling they still want to charge $250 for yearly... something i've never signed up for. Their prices are out of line with their competitors and they expect me to pay even though i've only had them downloaded for 1 day under their free trial and quickly uninstalled because it wasn't going to help my business.

Developer reply ·

Hi "My Store"! Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further. We look forward to hearing from you soon. AutoDS Team

My Store · About 23 hours using the app
★★★★★
Shopify

honestly the app is not at all usr friendly, feels very scammy with price and shipping fee, product price are too expensive, much better app than this is available, highly not recomending using this app, dont waste time trying, big NO

Developer reply ·

Hi "Magttle"! Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further. We look forward to hearing from you soon. AutoDS Team

Magttle · 2 days using the app
★★★★★
Shopify

Laughably bad. The credit system is terrible, the customer service is non-existent. Had orders sitting in queue for days and the response was, "we process thousands of orders." Seriously? I don't care, I need my customers' orders processed. Just a giant waste of time and money.

Developer reply ·

Hi "SmartHomeFinder.com", We’re sorry to hear about your experience, and we completely understand the importance of timely order processing for your business. We personally reached out to offer solutions to address your concerns, but we respect your decision not to continue with us. Our team remains committed to improving our services and ensuring that all our users have a positive experience. If you ever decide to use our platform again, we’re here to help. AutoDS Team

SmartHomeFinder.com · 16 days using the app
★★★★★
Shopify

goofy supplier that feeds off sponsorships and baiting new dropshippers

Developer reply ·

Hi "Zealution"! Thank you for your feedback. We’ve attempted to reach out to you several times to better understand and address your experience, but we haven’t been able to connect yet. Please know we are here to help and are committed to providing a reliable and supportive experience for all of our users. Your satisfaction is important to us, and we would appreciate the opportunity to discuss this further. Please feel free to reach out directly so we can assist you better. AutoDS Team

Zealution · 17 days using the app
★★★★★
Shopify

He puesto dinero en la cartera y aun no me lo devuelven, a pesar que ya cerré la cuenta, y antes de hacerlo lo consulte con una persona de atención al cliente, me han bloqueado y no tengo manera de contactar con ellos, cada vez que quería cargar un producto estaba agotado, estoy muy desconforme con la aplicación, no es lo que esperaba, Estoy reclamando a diario y me envían correos todos los días de personas diferentes solo para marearme. No hay un seguimiento ni resolución de problemas

Developer reply ·

Hi "Mate & Sisters"! Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further. We look forward to hearing from you soon. AutoDS Team

Mate & Sisters · 29 days using the app
★★★★★
Shopify

Absolutely terrible service. Please stay far away from this platform. We are switching to Zendrop because we've heard much better things. Here are the problems we've encountered: 1. Our store has disconnected from the platform multiple times. Customer Service was super unhelpful. 2. Orders supposedly automatically placed by AutoDS, however, it kept having errors, and we received 0 notification about it. Customers placed orders and the AutoDS system failed to fulfil those orders despite us adding a $500 managed balance. For some odd reason we had 0 auto order credits. Which makes zero sense. What's the point of adding a $500 managed balance when that results in 0 auto order credits? I don't understand. 3. WORST CUSTOMER SERVICE I'VE EVER ENCOUNTERED. THEY NEVER OFFER SOLUTIONS. THEY'VE NEVER ONCE SOLVED ANY PROBLEMS OF OURS. Stay far away from this platform. How it has a 4.9 star overall rating is beyond me.

Developer reply ·

Hi "CLICK MY CART", We appreciate you sharing your feedback with us. We sincerely apologize for any confusion or inconvenience you may have encountered. As of now, we have taken immediate steps to address your concern, and we hope that our solution has met your expectations. AutoDS Team

CLICK MY CART · 3 months using the app
★★★★★
Shopify

I bought a Auto DS Shopify Plan Import 200 for 200 products. However, I only import 18 listing and I can't import more. Turn out, they limit this plan to only 200 variants, not 200 listing. Everything this company mentioned are "Products" and "Listing" on their website. However, It was totally confusing because it was not correct as what they described. https://help.autods.com/account-billing/autods-subscription-plans "For example, you chose the starter 400 plan, so the maximum number of listings you can import to your store is 400, until you will upgrade your plan."

Developer reply ·

Hi "Niumcraft", Thank you for sharing your feedback, and I’m sorry to hear about the confusion regarding our plans. We did attempt to contact you to clarify the details of your subscription and assist with your concern, but unfortunately, we never heard back. If you decide to return to our platform, feel free to contact us directly, and we’d be happy to assist you with any further concerns or help you make the most out of our service. Best regards, The AutoDS Team

Niumcraft · 8 days using the app
★★★★★
Shopify

Their service never worked for me. I ordered and input $800 from paypal to my wallet balance. Despite being on chat support for hours and following all their steps, the orders stayed "in progress" for days. I ended having to cancel them and order them manually from various other sellers completely wasting my time and delaying my customers orders. Then the real nightmare began. I went on chat for hours, and opened up 4 separate tickets, was given several auto responses. All I wanted was refunds for my 3 separate paypal transactions. After days, they finally agreed to refund me, then kept 15% stating paypal keeps 15%. They stole my money and kept insisting paypal keeps 15% for refunds. I know this is a flat out lie since I obviously have refunded customers on paypal knowing they get the full refund. Also, they sent me two payments one in full, and one partial amount. When I did three separate paypal payments to them. If paypal really took 15%, I would've received three separate refunds with 15% removed, instead of one payment 100% refunded and one artbitrary amount. DO NOT USE this service. I wish I could give zero stars.

Developer reply ·

Hi "EDGE Mobility System", We appreciate you sharing your feedback with us. We sincerely apologize for any confusion or inconvenience you may have encountered. Our aim has always been to provide clarity and transparency regarding our services. As of now, we have taken immediate steps to address your concern, and we hope that our solution has met your expectations. We eagerly await your response. AutoDS Team

EDGE Mobility System · 5 days using the app
★★★★★
Shopify

Je n'ai pas eu à utiliser l'application et je l'ai désinstaller avant les 14 jours mais vous voulez me facturer 244 € que je n'ai pas

Developer reply ·

Hi "Noeva", Thank you for taking the time to write this feedback to us. We apologize for any misunderstanding or inconvenience you may have experienced. It was never our intention to create a situation where you were misled regarding our services. As of now we have already addressed your concern. Looking forward for your confirmation at dorina@autods.com AutoDS Team

Noeva · 14 days using the app
★★★★★
Shopify

After downloading this app, my credit card information was stolen and they keep trying to charge my card hundreds of dollars. This was after the fact that I uninstalled that app and deleted my account before the free trail. Do not recommend.

Developer reply ·

Hi "Mystical Moon Shop", We're sorry to hear about your experience. However, our investigation found no evidence of unauthorized access or charges linked to our app. Your security is a top priority, and we have already tried to address your concerns directly by contacting you a few times with no luck. Please contact us at dorina@autods.com Looking forward to your reply! AutoDS Team

Mystical Moon Shop · 14 minutes using the app
★★★★★
Shopify

Installed as a trial, unistalled the app for not using it before I got taxed and however I still get to pay a usage fee of 27.83$. I am asking for immediate refund. I have never used this app to fulfill any of my orders.

Developer reply ·

Hi "APE'S HUT", We’re sorry to hear that you weren’t satisfied with your experience. As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻 Please contact us at dorina@autods.com We will be glad to help you with any concerns you have! AutoDS Team

APE'S HUT · 12 days using the app
★★★★★
Shopify

Honestly terrible. Would have been a great tool, but they are buggy, slow, and don't work half the time. This company is getting in its way - trying to grow fast while not fixing any issues. Update: I have a lot less faith that the 5-star reviews Autds has are legit or not backed by some type of incentive based on the emails they keep annoying me with (my opinion). It's annoying to claim they offered a solution that is nonsense, which is why I am updating this review. My original review still stands and I am honestly way less (waaay less) likely to give this company a retry. Hate when companies are just giving a canned response to save face. They honestly could be a dominating force, but again, they are getting in their own way. I should be grateful I had to deal with them though, even after overlooking a lot of things that were mentioned by others, because that forced me to take a different approach to my business model.

Developer reply ·

Hi "Vlixen", We’re sorry to hear that you weren’t satisfied with your experience. As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻 Please contact us at dorina@autods.com We will be glad to help you with any concerns you have! AutoDS Team

Vlixen · 1 day using the app
★★★★★
Shopify

I have been using these guys for years and full of regret. I've lost 2 eBay accounts because of their service failure and now today someone has stolen my Amazon account that was made only for autods and only they have my 2 step verification code no one else does, so it means without doubt someone from their company stole my Amazon account.

Developer reply ·

Hi "WoodArtSupply", Thank you for taking time to write this feedback to us. Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward. Please contact us at dorina@autods.com Waiting for your message! AutoDS Team

WoodArtSupply · Over 1 year using the app
★★★★★
Shopify

I had such a bad experience with AutoDs. The price and availability of a product changed when importing from the supplier website to AudtoDs platform. I lost so many sales because my AutoDs listing was showing out of stock, but actually it wasn't. And many of my products were overpriced, as AutoDs set a way wrong higher price from the supplier. I contacted them, and they fixed it, but it happened again every time I added a new product to the platform. They also charge extra to use AI features for text and to automate each order you make, which other apps have included in their subscription. Communication is a nightmare; they reply quickly but don't have a follow-up system to know your past issues. So every time a new customer service agent talks to you, you need to explain all the issues and enquiries again. They still charged me after I cancelled and filled out their form. So I had to do it again to get the refund. They have good potential. However, I lost time and money when there were many other efficient apps out there. To finalize, I received an email from Eva, the customer manager, asking why I left AutoDs. I replied with all this feedback, and in some way, the email went to the support team, and they opened a ticket saying my account was deactivated. Well, what a big mess.

Developer reply ·

Hi "plants&people", Thank you for taking the time to write this feedback to us We are sorry to hear you were not satisfied with our service. Please contact us at dorina@autods.com. We would be glad to make it right for you and help you with your onboarding. Waiting for your reply! AutoDS Team

plants&people · 27 days using the app
★★★★★
Shopify

Auto DS will charge for a whole year after 14 day trial without any reminders. i was trying the app in this trial time .. i didn't like it at all .. most of the people saying its good am not sure how? no details but most of the items found here are already available at cheaper price in Amazon or eBay with 1 day shipping time and even 1-2$ cheaper .. am not sure how profitable this is .. you still need to pay them 40$ a month .. with so many other things that I didn't like ... don't waste your money and time here ... also customer service is VERY BAD

Developer reply ·

Hi "LITTLE BEDOUIN", We’re sorry to hear that you weren’t satisfied with your experience 😔 We tried to contact you a few times with no luck. please contact us on yuval_w@autods.com We will be glad to help you with any concerns you have! AutoDS Team.

LITTLE BEDOUIN · 10 minutes using the app
★★★★★
Shopify

Most honest review right here: Most horrific experience with this app. We installed this app, it automatically uploaded our custom "unlinked" products under the products page without authorization. Only way to remove reference to our Shopify product listings is to select those products under the products page while doing so it permanently deleted all of our products and caused us a massive amount of product and product data loss even though none of our products were actually linked and uploaded to AutoDS. Confirmation came up that said "do you want to delete these products" didn't say anything about permanently removing our listings from our store! While talking with the support they were not able to resolve this issue and not able to restore the data that their system deleted. In the process of a legal litigation regarding this issue with AutoDS

Developer reply ·

Hi “Vertical Ledge”, We are sorry to hear about your negative experience with our app. We take our customers' feedback seriously, and we apologize for any inconvenience this has caused you. During our communication with you, we have explained that the deletion of your products was not initiated by us. It was done manually. We have offered alternative help as we are unable to recover the information you asked. However, you declined our offer and instead chose to pursue legal action against us. Thank you for your time, AutoDS team

Vertical Ledge · About 2 months using the app
★★★★★
Shopify

I was charged $55 x 2 on two accounts that I had already cancelled. The developers of the app get away with it by charging your credit card, and avoiding Shopify payments. I was charged without consent, cancelled my account, and was told no refund would be given for the requested amounts of $55 over two accounts. Mind you, during this time, the software did not work and we were unable to even load eBay products onto the different stores.

Developer reply ·

Hey there, Be assured that we looked into this issue deeply, and these are the conclusions I managed to get: It seems like this misunderstood happened because you have 3 different AutoDS accounts, 2 of them are still active. This explains why you were charged after the trial ended in both accounts. Please note, this happened because you didn't cancel the accounts and when you registered, you agreed to have recurring payments. I do understand your specific case and I would love to help you out with a solution but we didn't manage to get a reply from you. Hoping to hear back from you.

Consumer Census · About 11 hours using the app