Appikon ‑ Back In Stock
by Appikon Software Pvt Ltd · launched
View in Shopify App Store ↗Reviews (1453)
Aplicación 100% recomendable para las funciones de back in stock, muy intuitiva y válida. Además, la atención es inmediata y te solucionan cualquier problema.
Still giving it a try, support was super responsive and helpful!
Love the app! The customer service is fast and efficient in troubleshooting integration issues with our theme.
Works well and notifies me when a request has been received. A lot of my unsent back in stock notifications are for products that I no longer stock but do have a substitute for. What would be really useful is to be able to send the customer a slightly different message letting them know about the new substitute stock item.
Great app. Works as intended and support was helpful
The application itself is very useful. We have been using this service for several years with minimal issues. Robust service. However, the only way to contact support is through a chat function: No contact details available to engage via email. This can be frustrating.
I just installed it and am still testing it. Zia at tech support was very quick and solved the minor issues with customization. I wish this app had an easier way to pick and choose which product pages the back-in-stock button works with. In my case, I just need it to work with just a couple of pages, NOT all of the items that have 0 stock.
Very good and fast customer service! They were able to help with almost everyting.
The app works well from what I can tell, and we haven't had issues with it not working as expected. :)
Bug fix support - took some time to get help as this is a small team but when we did fixed VERY quickly for us.
Great customer service - they immediately helped with plugging in the "notify me when back" button under 5 mins of downloading the application.
Developer reply ·
Thank you for your review! We are happy that you experienced great customer service from our team. We appreciate your feedback and support.
Servizio clienti super rapido al momento. Ma vorrei ancora testare bene il servizio app installata da poche ore : )
Ran into a little bit of a problem with the app but the support team helped me out right away with no problems. The app works great now!
EDIT: no more fast replying on the tchat unfortunately.. There's a bug with SMS notifications not being sent out and I can't reach them out.. Good customer service (very fast in answering questions on the tchat), nice app that works fine, I would recommend it.
日本語対応はしてますが、アプリ内がすべて英語なので得意でない方は理解するまで少し時間がかかるかも。 チャットでのサポートは英語ですがとても親切でわかりやすいです。 アプリ自体の機能としは十分に良いものかと。
The customer service so far is great! I was able to get a custom theme integration in minutes. The rep was also able to answer some questions I have and provide a video. I am only rating it 4 stars because I haven't had it on my store for long.
This app works as intended. Great service from them helping us setting up the app. We are now able to capture emails from those interested in out of stock products.
Some weeks ago, we switched from the Klaviyo Back in stock default flow solution to Restock Alerts, mainly because of the function to distinguish between stock locations (something that wasn't possible in Klaviyo and caused a lot of wrong Back in stock notifications). It took us a few days to set everything up and move our current Back in stock notification list from Klaviyo to Restock Alerts without losing any of the queued customers. During the setup process, the customer support always replied super quickly which was very helpful in that phase. The live chat is a true gem. So far, everything works quite well. We appreciate the feature of manually deleting products (e.g. old generations) or unsent notifications (if sent out manually via Klaviyo). That way, we can keep our list of queued customers clean. One thing that could be improved from our point of view is that the whole system is based more on Product IDs and Variant IDs than on SKUs. Since our company mostly works with SKUs, we would love to be able to display the item's SKU in the list of sent/unsent notifications, for example.
Didn't like it at first because the interface is a bit confusing but once you get used to it, it's great and easy to use. Can do everything you need with the options available and fully-customizable. Support team are great!
Developer reply ·
Apologies for the trouble, It seems you have posted the review here for the application you used previously. 1- It shows the widget only on the out-of-stock products. 2- We do have an ON/OFF check box. 3- We have the help docs on the application plus have 24X7 support. 4- Customization preview is available on our dashboard. 5- We had tested it, it was working perfectly fine. If you still having any trouble, please feel free to connect us at our 24X7 support.
Game changer! Thank you for this great product - and awesome support! Gives off notifications and I was able to install it easily
I like the app it makes it helps us with managing our products that are going out of stock and coming back in stock.
The support team is always incredibly responsive and the level of colour customisation is great for your brand. Depending on your theme, you may need their help to get it installed/working perfectly so keep that in mind with install time.
I had an issue with upgrading my subscription but the team there helped me right away and I'm back up and running. Great app.
We use this app to allow our customers to sign up for product restock notifications, and it has been really great! It would be better if it had the option to disable notifications for individual listings.
I've found this app to be very helpful with inventory management in my small business to easily identify which products should be restocked.
We really like the app. Very useful tool for managing out of stock inventory and alerting customers when items are restocked and ready to purchase. Would like to see a cleaner way to deal with out of stock / discontinued products. Would like to see them removed from the product offering and deleted (by variant) immediately from the "most wanted" report. Customer service was very helpful and quick to reply. THANK YOU!
Developer reply ·
Thanks for the kind words. We are glad the customer support team was able to help with the tweaks you needed. Feel free to reach out to us if you have any further feature suggestions.
App is great, but it would be nice to have an automatic email or SMS deploy to let customers know they successfully signed up. Other than that, pretty great!
This is a very promising app with features we can really see as valuable in pre-customer engagement, selling and conversion of our limited edition, short run product range at STABLE of Ireland. It has taken a bit of time to optimize it but I am impressed at the support from the team behind it too.
Helpful app and good customer service. Wish I would be alerted via email each time someone signs up for back in stock alert.
The app is great and their assistance is instant which is critical for new users like me. Highly recommended!
We use this app on our store to help us notify our customers on news and restocked items either by mail or text. We really like how it boosts our sales without having to market it on Social media och newsletters as much, especially on our coming soon items where our customers are able to sign up for upcoming news and get notified before everyone else. It would be nice if the customers also got a confirmation email when signing up like "Subscription confirmation for waiting list". In the product report we want to be able to export CSV files of only 1 product at a time as well. For example on a specific jacket to see total order amount of that jacket and total ordered sizes and notifications of that jacket because right now we are only able to export a total list of all products. Would be great if we also could export a specific collection for example all products tagged with FW21 (fall/winter21).
This app has been great to use so far. There are so many features giving the customers different options to receive a back-in-stock notification with Facebook, email, or SMS. They give you a lot of control over the appearance of the button and the pop-up itself and where it is on the site. I do also like the weekly emails that you get letting you know how much you have made from it. Great product, I would recommend.
We enjoy using this app so far. However, we would love to see more data or insights available on the dashboard in the future.
Needed the app for back-orders. worked well. no longer need it but would get it again if we back up again. Customer Service uninstalled the code for me.
Really easy setup and excellent customer support, which made sure the set up works for our business. Lots of further scope with app, which I hope makes this a 5 star product
Very easy to navigate and customer service is very prompt. Having some issues receiving SMS notifications but other than that, so far so good.
Amazing app, easy to setup and saves us on customer service inquiries when a product goes out of stock. Their customer service is very responsive and helpful. We highly recommend this app.
The app is very practical and gets the job done, but It does not provide many features of customization. I would have loved to be able to customize the email templates to go with the branding and look and feel of my company, but was not able to. Other than that, the app is great and the customer service from Shikha is amazing! Answered all my questions and resolved all my inquiries. Would definitely recommend!
Good app, gives us more insight in what products are popular, when out of stock. Easy to install and easy to use.
App works well, fairly priced, good customer service. I don't find it to be the most aesthetically beautiful app (from a customer's perspective) but considering the cost it's very worth it. We've already made a few sales since installing it, and it reduces a large amount of admin work for us
This app is really useful for my prelaunch products to gather information on what products and variants customers are interested in. Their customer support is fantastic! The only complaint is that a lot of features and customization are not available until you get the enterprise/premium plan.
This app helps our customers sign up for sold-out products and it helps us estimate future production based on demand. Some bugs now and then but the support team is very helpful.
This app is great! Customer support is very quick to respond too. The only reason I did not give it 5 stars was because my website has a font that was not listed as on option to customize the widget. Even after the help from support we were unable to change it.
Developer reply ·
Thank you for your review. I will check with our team how we can support your font.
so far so good and customer service has been really helpful. will continue using and see how it goes but still on the free plan