Shopify Marketplace Connect

Great app for bridging listings! I experienced a small syncing issue, but the customer service was excellent. Bernadeth was very friendly, helpful, and took the time to answer all my questions. Great customer support!

Reliable and fast customer service!

Very helpful service, Joy was such a great assistance!!

Jae was extremely helpful when I had an issue. Excellent support.

Robert was very helpful and took a good amount of time to look into many issues I was facing. He provided valuable information and guidance on how to proceed to make the corrections needed even though it was out of his scope to do so.

素晴らしいサービスでした。

Marco was very helpful and professional .

Very good support

Carlo is super patient and helpful.

The Customer Service is awesome!

Very patient and helpful. Thank you!

Great help.

Awesome support. It took some time, but the problem has been resolved. There were continuous updates and communication. Thank you.

Joy B, was wonderful in helping me map my products over to eBay - very knowledgeable support team.

Great 24 hr support. Solid features, and very affordable.

They are always quick to respond and help with any questions or issues I have.

customer support (I worked with josh) was AMAZING to help us troubleshoot any issues

Great customer support

Great customer service. Very responsive and resolve my issues in no time.

Excellent customer service

Using this app for so many years, great connect and customer service!

Joshua R is a very helpful guy!

Great experience with the support team.

Very complicated app as you can expect, but the customer support is top tier, clear communication, everyone I have spoken to seems to know exactly how to resolve issues, much better than other app support than I am used to. Joshua was particularly great.

Great app with very reasonable pricing. The support is available 24/7, responsive, and extremely helpful they resolved my issue quickly and made the whole process easy. Highly recommended!

Customer support has been very helpful.

Reliable. Easy to use.

Die App bildet die Anbinund von Amazon via Shopify ab. Es ist keine "leichte" Software , wenn man einmal den Bogen raushaut läuft alles. Der Kundenservice , gerade "Aldrian" ist beeindruckend gut.

App comoda ed efficace. La utilizzo per collegare Shopify a Ebay

Patient and very helpful. I received great help today!

Always helps me fix any issues i may have.

App has a bit of a learning curve to it, some unique logic going on, but it has been quite robust, and their dedicated support team is fast, kind, and efficient!

I always had a great experience with the support team every time I have issues. The service I received was excellent. They were professional, patient, and very helpful throughout the whole process. My issue was handled efficiently, and everything was explained clearly. I really appreciate the time and effort they took to assist me. Excellent customer service and highly recommended!

great service very knowledgeable

Rain was quick to help, and resolved one issue and gave me an update on the other.

Joshua R. with customer support was so helpful and knowledgeable. He even gave me a heads-up on a current issue with ebay so I would know what was going on and help me be patient ;) Love Marketplace Connect and recommend this app for your business.

helpful app for Shopify. Customer service is helpful too.

Ein sehr netter Mitarbeiter konnte mir schnell helfen mein komplexes Problem zu lösen. Vielen Dank. Daumen hoch :)

so good

Joshua was quick and professional. He resolved my issue in seconds! Thank you!

Ich vergebe 5 Sterne für den Suppor. Aldrian, Mary und Lou sind mir besonders positiv aufgefallen. Sie sind sehr geduldig und tun Ihr Bestes, alle Fragen so gut wie möglich zu klären.

Great Support Provided by the Shopify Connect App.

They provide excellent support.

Excellent, responsive, helpful customer support. They were very patient with my issue and very professional!

Michael Thanks! He provided outstanding support from start to finish. He was patient, knowledgeable, and quick to respond to every question I had. He saved me a significant amount of time by resolving my issues efficiently and making the entire setup process much easier. Marketplace Connect has been a great tool for managing my listings, and Michael's excellent customer service made the experience even better. Thank you, Michael, for your professionalism and dedication. Highly recommended!

Fixed my issue. Many thanks.

Rain was a great help - sorted my problem!

Mariel solved my issue with a simple fix. I didn't have to wait long for help either! Thanks Shopify.

Patient, understanding and always willing to help. Much appreciate your continued support.

Super helpful chat!! Carlo was very helpful!

so far this app has been good for me and customer support has been helpful when needed

It's a solid app that is easy to use and doesn't have any major issues. Everything works as it should.

Marketplace Connect has been a great addition to our Shopify store. The customer service team has been really helpful and quick to answer any questions we’ve had during setup. So far, the app is doing everything we need it to and has made managing our marketplace listings much easier. We’re really happy with the support and functionality so far and look forward to continuing to use it.

Quick response and very helpful in fixing my problems that I had!

Mark. M Solved my issue Really annoying thing when syncing orders to Amazon there is not enough info on Shopify Fulfilment for all of the Amazon fields so my orders were failing valid tracking rate on amazon so I got suspended once and had to go in and daily correct the tracking. Now the shopify send the corrects info in the right format so DPD Local on shopify (which is correct) now changed to just DPD for amazon and adds the Carrier Service which was getting left blank before

Marketplace connect is a robust tool that helps list from Shopify to eBay, Amazon or other selling platforms. It works pretty well. They are quick to respond to questions if you need help. Sometimes the platform is frustrating especially when you are learning how to use it, but overall it saves a lot of time and makes it so you can manage inventory in one place.

I had a great experience, I was struggling with Amazon integration on marketplace connect and the person in the chat helped my get my products posted in one evening! They also provided me with a "cheat sheet" of steps to help me in the future!

We use Shopify Markets Connect for Cashmere Knot Ireland, our Shopify store specialising in premium cashmere scarves, pure Pashmina stoles, elegant Pashmina shawls, preloved cashmere and women's pure sheep leather gloves. The app made it easier to manage international selling from a single store with a straightforward setup and seamless Shopify integration. A valuable solution for merchants looking to expand into new market

Marketplace Connect has been a great experience so far, and their support team has been outstanding. I had a few questions during setup while connecting an existing eBay store, and they were patient, knowledgeable, and stayed with me until everything was working correctly. They even adjusted my account settings to fit my workflow and explained exactly what was happening during the initial sync process. The app has already saved me a lot of manual work by keeping my listings synchronized, and it's a huge relief knowing I don't have to constantly worry about inventory and pricing staying up to date. Excellent app backed by excellent support. Highly recommended!

l'assistenza mi ha dato un servizio straordinario aiutandomi a sistemare tutte le problematiche che avevo. programma super consigliato.

Excellent detailed technical response to specific questions. Very helpful

Cindy was really helpful!

Equipe super reactive quand il y'a un soucis, parfait.

Excelente, la app es genial, me sincroniza miles de productos a eBay en tiempo real, el joven de atención al cliente también es genial, siempre soluciona.

good support

Clear, helpful, fast to answer.

Mariel went above and beyond in every possible way. Not only did he resolve my issue within minutes, but also followed up twice to ensure everything was working perfectly.. Thank you.

Great help.

Needed some assistance with mapping and customer service was very helpful.

Knowledgable and helpful

Joshua was very kind and helpful in answering my questions.

Noel B. assisted me in solving a sync problem. He took the time to provide a working solution the first response. Great help!

Excellent customer service and knowledge provided by Michael

good App. the only drawback is that it is not easy to edit product template and there is only one template available. So you will have to pay developers to design a proper template for you.

I have had a few occasions to ask the Marketplace support team questions about our eBay interface. Each time they have been prompt in responding and have always resolved the issue and/or answered my question on the first go-round. I have only good things to say about the level of support provided by the team.

Very friendly and helpful!!

Marketplace Connect has become essential for our business. It makes multichannel marketing a breeze!

I really like this app! The only draw back that I've seen thus far is if you change your password everything stops and syncing. Therefore, you will be definitely unaware and possibly miss sales and notifications. I had to contact support to find out that this was the actual issue but support was helpful and quick.

This app has been so much better than any others I've tried. I was experiencing an issue and the support team resolved it for me right away. But other than that one thing, it's been very smooth!

Does exactly what I needed and great customer support too

RAIN was super helpful and guided me to the correct answer without their help i would have had a lot of issues. Thank you Rain!!!!!!