Shopify Marketplace Connect

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Starts okay for your business. Now completely unusable. It lists your items and then removes them reducing the price to zero. Very recent bugs and massive performance issues. If you're a early stage business this is a fine start point but if you have a inventory over 200 items and plan to list on other marketplaces, I highly recommend looking for a more polished tool - I'll be moving soon.

For a core Shopify app this is not well supported. Be warned it will only match the first 100 product variants in a family, the rest won't sync. Support doesn't seem willing to upgrade their systems to support the now 2,000 variants you can have. The fact that Shopify promotes that you can sell on Marketplaces but doesn't give you a fully function app feels like misleading advertising to me.

Same problems as Emma Jean's review of August 17, 2026. Over the last year I have had REPEATED problems of pictures not syncing properly with eBay. Marketplace Connect would eventually fix them, but would tell me that the issue was on eBay's end and they are trying to resolve it. Now, in the last 30 days, no new pictures will be uploaded to current listings. Such as we already have a listing, have added additional variants with new SKUs and pictures, but the pictures won't upload. Now, in the last 15 days, I can't even create new listings on ebay. When I contact customer support, it takes about 24 hours to get a response (during the week - no weekend support) and get a repeated response - 'it's eBay's fault'. After 15 days of not being able to create new listings I've had enough. Will start experimenting with other apps.

Marketplace Connect app is a useful solution, but I am disappointed that it does not support major European marketplaces such as Zalando, ASOS, and About You. These are some of the most popular online retailers in Europe, and they all operate successful marketplaces. As a result, the app is missing some of the most important sales channels for European sellers. I sincerely hope these marketplaces will be added in the near future. Doing so would make Marketplace Connect far more valuable and complete for businesses selling across Europe. Despite this limitation, I believe the platform has great potential, and I hope this expansion is already on the roadmap.

App is terribly slow, uploading listings in bulk is very cumbersome, and it does not save default preferences.

Works seldomly, when it stops working support blames you even though nothing has changed and was working fine the prior day, then disconnects chat.

The matching of listings is super complicated and weird. It's free and it works sometimes. Can't recommend it for those who sell a lot through Etsy

The app can get extremely frustrating due to constraints when linking the Shopify catalog with existing listings on Ebay/Amazon. It leaves too much room for error, and the process to correct it is so complicated. This app isn't very user-friendly. The instructions are incomplete. The support is really hit or miss. Sometimes it's great, and sometimes it's downright infuriating and the person either doesn't understand the problem or is just trying to close the case without actually listening. The Amazon connection is very faulty - inventory often doesn't update, so we oversell items through Amazon and are forced to cancel orders. It's happened several times and there is no easy solution to prompt an inventory resync. If you sell a product with variants, good luck to you - the app makes it so difficult and time-consuming to edit variants. There is no bulk-edit option so you need to click into every one to update the settings. The parent listing settings do not override the variants like you think they would. If you already have linked variants, you need to edit them individually. This app has the potential to be fantastic but is just not getting the support it requires. Shame I'm not aware of any better solution.

Standard so-so, Shopify-built app that reminds me of Shopify Flow. It does some things but not the things you want. *Update. They added Metafields! Now performance has gone into the toilet. For stores with large product selections this app absolutely crawls. Or maybe it just crawls for everyone. Still a two-star for other reasons. * You can't sell products to multiple platforms from one place. Not even to Amazon in the US and Canada. Managing a dozen products one platform at a time is possible. But not hundreds. Definitely not thousands. * You can't even tag products that are selling on one platform so that you can easily list them on another. * It doesn't integrate with Shopify Flow so you can't use workflows to do either of the jobs above. Adequate. But in the world of AI you can't help but think someone could build something better than this in a few weeks. Update: I did just that! I abandoned this app and built my own with features I actually need: Auto-listing on multiple marketplaces Reporting Repricing logic API accessibility (the lack of this was the death blow) Don't accept mediocrity. If your business needs it, build it.

Works well generally BUT auto list items on eBay that are in draft or out of stock on my Shopify store. Please fix this issue….

I tried using Marketplace Connect as a cost-saving alternative after previously relying on a custom API. Still, it has not been a solution for my most important need, connecting with the Target+ marketplace. After a year and a half of effort, there has been virtually no progress, and neither the app’s support team nor Target’s support seems to fully understand how to resolve the issues. It has been a genuinely frustrating experience. The app does work well with Walmart, eBay, and Etsy, but if your primary goal is seamless Target integration, this is not the tool for you. Save yourself the time and avoid the disappointment.

The import orders' channel field is blank for Amazon-AU orders.

eBay works fully as expected. Etsy is totally broken. Sometimes it doesn’t sync at all, new products can’t be published, and we have to write to support so they publish them manually. Sometimes the description synchronization fails. Variant images are not switchable on the Etsy side. Category mapping isn't work also and after 6 month no fix! Etsy is a constant pain. We have exchanged over 80 emails with support. Support does respond and tries to fix things, which is why I give 2 stars and not one. But offering Etsy as a feature when it hasn’t worked properly for about 6 months or keeps breaking is not fair.

This tool is currently broken with Etsy. Etsy now requires a readiness state identifier - whether your product is ready to ship or is made to order - and Marketplace Connect has no function for setting this value, so and new listings fail to post to Etsy. Support only answers that the merchant should contact Etsy, while Etsy says their API allows for this identifier to be passed and the app developer needs to update their code. I am stuck in a loop of 2 support teams passing the issue back to the other.

Very buggy and doesn't follow the listing settings. Support are far from helpful.

Etsy is not working, lost many sales and no customer support to fix. Etsy has said its an app issue with Shopify & Shopify says its an Etsy issue. No one is fixing the issue and both are blaming each other with no solutions offered.

I find this app to be more and more difficult to use. The settings for Amazon and Walmart are different (and probably other channels too), confusing interface and support takes all day to respond, and much of the time they are not helpful in solving issues. If you just need a cheap way to sync inventory and download orders from your Amazon store, then this can be it. Otherwise it's a no go for me.

This app seems to be abandonware at this point.

Support was slow, Ebay Template didn't sync to our Ebay store so we ended up paying someone else to manually fix the issue. This was after weeks of waiting and the issue being 'escalated to the team'. Not a great experience tbh.

App. poco pratica interfaccia confusionale, la traduzione in lingua italiana ha funzionato fino ad ora e solo per quanto riguarda il menù e le impostazioni per quanto riguarda la pagina di modifica di un'inserzione a caso la lingua è stata sempre in inglese, ma adesso tutta l'app è solo in lingua inglese, la sincronizzazione degli ordini non sempre funziona per quanto riguarda la spedizione soprattutto per chi usa ebay spedizioni!

Une usine à gaz ! Mon dieu que c'est mauvais, compliqué à utiliser et remplis de bug qui rendent la vie difficile !

Their Support has become significantly worse recently, specifically "Adrian" who has repeatedly given incorrect advice which reads like it's coming from ChatGPT...

I wanted to give this app a great review as I was excited to get my products connected with my Etsy store. However now that's it's connected and I have spent many hours making sure the titles and products ingredients and categories, tags etc are set up as necessary. EVERY TIME a product is sold on my shopify store it goes back and overwrites the details I have updated on Etsy. The connection I required was simply to update the quantity. They should offer this as an option - only update the quantity when checking the shopify site for updates.

I use this for eBay and it is pretty buggy. I estimate I have to create a ticket with support monthly for bugs. Resolving the errors always involves me fixing the bugs which takes up my time despite them being issues with the app. For $29 a month it is way overpriced

The App works but beware despite turning off "Import Orders" (which Shopify explicitly say is the only chargeable part of the app) Shopify began charging me significant amounts, going against their own terms and conditions, and without my permission. I was not importing orders, just syncing product inventory to our Amazon account (which is a significant size now). They decided to start charging us a fee for all our Amazon orders completely unrelated to anything Marketplace connect. My money is still being held although apparently the billing team are looking into it but it does not seem to be going anywhere.

My overall experience with the app isn't great as I'm not finding it very user friendly and guides on how to use it aren't visible. However I've just had a positive customer service experience with Lou via email- she was very helpful, answered all my questions and provided links to further information I need. Her responses were prompt too.

Can only be used on laptop/desktop (not through the Shopify App). Difficult to navigate and overly complicated. Runs very slowly and takes a while for new products to appear in listing results. New products must be manually updated (no auto-transfer). Screen recordings aren't supported by support chat system. But support is 24/7, responds to initial message quickly, willing to Google Meet/screen share, and answers questions effectively. The support team is the only reason I'm giving 2 stars instead of just 1 star. I've been using the Shuttle app for over a year, and even though it costs $5 per month, it's soooo much better!

This extension doesn’t work inside Shopify app or admin from browser, for iPads or iPhones.

I tried to connect to our etsy store. That app is really hard to understand, I'd say impossible. Terrible interface. Random products were exported and I could not get to the bottom why these. Bulk editing does not work. Filtering products does not really work. All in all I had to delete the app cause it was making my life harder instead of easier.

not very good, not all the categories of Amazon is in this app, so when u send date from shopify to Amazon you are not able to select correct category and then Amazon won't allow u to change it. Customer care support is on and off, some time u get a good person some times totally waste of time. only reason I started using it with the thought that its by Shopify but not looking for other apps to select and that may cost me a lot of time in setup.

The primary reason for apps like this were really to sync inventory with other platforms- which is great. I just wish they completely stayed away from title/description/images/media syncing until it had been market tested. This latter is so problematic on some platforms it's unusable because you can't disable this syncing with confidence. At times it over writes descriptions and titles on your other sales platforms at random leading to critical listing issues (particularly in Walmart). I spent an inordinate amount of time herding cats with constant corrections of a large catalogue. The time spent rebuilding was frankly too costly it would have been cheaper to subscribe to a proven alternative. The online support team were however incredibly responsive and helpful, but they aren't coders and can't fix these issues. If you have just a couple of listings and want a cheaper entry level, it will work fine. If you want reliable control of key listing attributes (Titles/Descriptions /Media), have a large catalogue, and want a seamless experience, then I would not recommend this app right now. Hopefully this software will get there soon, but it's not ready yet. I hope to come back and post a review if things are improved.

The app continued to push product to online marketplaces even after we archived Shopify listings and manually shut the links down. We had to cancel multiple orders because of it.

Worked great until Ebay started giving me errors today. Customer service was unhelpful. I don't have time to mess around so I just installed a different app for Ebay channel, which is really annoying because now I have to update all the listings and I'll lose followers.

I only used this app for a Walmart.com listing. I'm not sure how it performs for other marketplaces. Here were my issues with Walmart: 1) The listing on Walmart was never the same as the product information on Shopify. I tried multiple times and ways to edit something as basic as the title showing up for the Walmart listing and even after chatting with support multiple times, I was unable to change the Walmart listing title or edit the description completely. The description was pretty much always a bit off 2) Marketplace Connect should see from my Shopify account that I'm shipping all my orders through Amazon MCF. It turns out that Walmart does not allow competitor carriers to be used so Marketplace Connect kept sending Walmart my shipping information and Walmart ignored it. Then they cancelled all my orders after all the products had already been delivered to customers and gave customers their money back. Marketplace Connect should have been able to warn me that the carrier I was using was not compatible with Walmart as Walmart has a list of carriers they can easily compare against.

Seems to work okay for Amazon but it was terrible for Etsy. The attributes were not synced to Etsy and actually overwrote the information in my listings with incorrect details. The integration with Etsy overall seems very buggy. I kept getting error messages, e.g. because in the app I could enter any value but Etsy only accepted values from a dropdown menu.. This menu should be visible on the app!!! I leave two stars because Amazon worked okay (although I only used the offer sync -not the product details) and the customer service was available and at least trying to help.

The app itself works relatively well although we recently were logged out of our eBay Store (within Marketplace Connect app) and had to contact Support. When starting the Support query I had said "our eBay store has been 'disconnected' from Marketplace Connect"... Well apparently this terminology is wrong and the agent was more concerned about lecturing me on definitions and winning an argument about 'Disconnection' being different to 'Logged Out'... The agent went to the trouble of sending me screenshots of my own messages highlighting words like 'Disconnected' and remained argumentative and unconcerned about the problem till the end of the chat. My request was pretty simple, that we are notified when the sync between eBay and Marketplace Connect stops working... as a result of the link between Marketplace Connect and eBay not working, 17 orders over a 3 days period were not sync'd. In the end I closed the chat in frustration with the attitude of Support. The app itself is pretty good although if your eBay login token expires you will not be notified and as a result, the orders will not sync until you log back in - You will not be notified that the token expires, you will not be notified that the sync has stopped working... Can deal with that but the attitude of Support was really disappointing.

This app is not ready for prime-time ..seems like it's been rushed to release to cover for the fact that the Walmart-Shopify app is going away. The good news is that it is cheap (so far) and you can choose which listings to "enable". I'm just using it for Order management as I have zero faith it will work for listing or inventory management. Seems to me that they are just trying to do a copy/paste on what might have worked with Amazon. Documentation not updated for Walmart. Here are my other commments: Can't handle marketplace cancellations ..won't backflush to marketplace cancelled order. Has no import/export capability - have to use their "grid" which doesn't allow you to sort or filter on anything meaningful. Can't easily map when you have hundreds of listings ..can't get rid of Amazon connector screen (I don't want to sync with Amazon - get rid of the pop-up screen that shows up every 10 seconds) I could go on ..but it is cheap so I'll take it for now BUT PLEASE MAKE SOME IMPROVEMENTS and I will be happy to raise my rating.

the app has some restrictions with item specifics and compared to other optimisation software. however, the main issue i have had is, i recently had items listed on ebay but I wanted to modify the products in Shopify and add other variations. So i ended the eBay listings, made the modifications and tried to list the products again as new. however they don't list, they is some digital footprint that's blocking them from listing. i have modified hundreds of items so this is not just 1 or 2 products. After over 2 weeks of codisto looking into this, the resolution they have said, i need to change the spelling of the variation "Colour" so its spelt wrong and also change the SKU's (which is not an option as these control the stock levels from my suppliers) This ridiculous fix has taken over 2 weeks, i generally get i message per day, and even if i reply immediately I generally don't get a response for 24 hours

Ebay integration is buggy. Once you think it is working, inventory levels don't get updated for some reason as items sell. You find inventory quantity issues on your own but are left wondering what else isn't updating. Understaffed customer service. They need to be more responsive to sellers working with platforms like Amazon and Ebay which have little room for error for sellers. Update: Now experiencing issues with Ebay integration and mapping. Chat hasn't solved the problem in over a week and can't seem to get in touch with a live person trained in their app.

I just spent an hour and a half setting up the first two products for all 5 Amazon marketplaces we have properly connected. After an hour and a half of work, I found that my work is not saving. Title, pricing, product category, tags.... this is desperate. The app is paid, so one would expect these basic functions to work reliably. The app works as poorly as the previous app from Codisto, which I tried and uninstalled after 14 days. It's the one that only allows connection to one marketplace.

It's a good app when it works. But poor support and multiple months of downtime, technical errors, and unresponsiveness make it hard to recommend. Further, they continue to charge during their downtime. Customer service is quick to respond and is great for general inquiries but very slow to fix any bugs or problems. Unfortunately, you will also be ignored by their support team if you ask any difficult questions (i.e when will the app work again, ETA's on technical bugs). If you have a large catalog and your business is heavily dependent on the communication between Shopify and Amazon I would not recommend this app, it is not reliable enough.

Nothing but issues with this platform. You change a setting and it doesnt work on ebay, fix it on ebay and the platform changes it back!! Terrible Customer service dont help much, just tell you to speak to ebay! Who say its an integration issue. Wasted two days trying to integrate this and would have been quicker doing it all manually!

The interface of Codisto is integrated inside Shopify. While this might have advantages we found that it was difficult to work and navigate through the app. Then, the app modifies the theme when installed. Even after uninstalling it some traces of software remain on the code so make sure to manually remove them.