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Shopify Marketplace Connect

by Shopify · launched

View in Shopify App Store ↗

Reviews (2113)

★★★★★
Shopify

Does what you need it to do... usually. The main problems we have with this app: - Doesn't properly sync inventory: this is a huge one because ebay will penalize you for cancelling an order for being out of stock - You have to navigate to certain pages in a certain order for functionality to work. For example, going to a product in shopify then hitting "view in marketplace connect" works to get you to that page. But functionality like listing or delisting the product? That tends to break unless you go to listings, search the product and then get there that way. Very finnicky and while support is responsive, they're mostly just reading off a script and it takes a lot of back and forth before you get competent help.

Tokullectibles · 9 months using the app
★★★★★
Shopify

Turkiye de ETSY aktif değil, o yuzden değerlendirmem olumsuz.

Creativexty Jewelry · 1 day using the app
★★★★★
Shopify

Works good but lacks many professional features like linking multiple eBay listings to one SKU which is common practice, a more polished listing linking page but other than that . It gets the job done.

Kingdom Customs · 3 days using the app
★★★★★
Shopify

Initially functioned well but then realised that it reset almost every product in my ebay store to category "other". I have over 1,000 products and my visits on ebay dropped to virtually zero. Took some time and hair pulling to get everything sorted again using the bulk editor in Marketplace but there are still a lot of missing parameters between the two - expect to invest some time afterwards. The shipping and stock control aspects seem to be working fine.

DriveBuy · 4 days using the app
★★★★★
Shopify

Awful. Very hard to use. trying to get Amazon FBM orders to send through to Shopify for fulfilment. Been at it all afternoon. Doesn't work. Have to keep deleting and rebuilding products in shopify because you can't unlink.

Tazza Brands · 10 months using the app
★★★★★
Shopify

Loading time too long

Developer reply ·

Thanks for your review! We do love "Happy Customers" 🥰 So glad you were able to reach out to our support team and have your issues resolved, and good news you found the app easy to use! Please reach out anytime! Nikki

Elegant Life Australia · Almost 3 years using the app
★★★★★
Shopify

Great idea but takes so long to load and often fails

DRS Motorsport · Over 1 year using the app
★★★★★
Shopify

Atelier Pucci · 10 minutes using the app
★★★★★
Shopify

not what i expected, it does not import items like i thiought it would

The Bin Den · 27 days using the app
★★★★★
Shopify

Update vom 10.09.2025: Ich muss das Rating leider auf drei Sterne reduzieren, da ich soeben erfahren habe, dass Produkte nur gepusht werden können, aber nicht aus Amazon entfernt. Der Status "Inactive" in der App stoppt nur die Synchronisation von Preis/Lagerstand/etc. aber deaktiviert nicht das Listing. Das heißt, ich darf jetzt händisch durch das Seller Central gehen, die Produkte suchen, und deaktivieren. Nachdem jetzt auch nicht mal mehr ersichtlich ist, welche Produkte wir gesynct hatten, gibt es nicht mal eine Liste in der Shopify App, die ich für den Abgleich verwenden könnte... Ich kann euch nur warnen! Wenn ihr nur Produkte reinsynct ist das die App ja schön und gut, aber wehe ihr habt auch nur irgendeine andere Anforderung! --------------------- Update vom 21.08.2025: Nach umfangreicher Unterstützung via Email-Support (Danke Dom!) funktioniert die App nun wie erwartet und erfüllt die angepriesenen Funktionen. Leider war die korrekte Kalkulation der Verkaufspreise erst möglich, nachdem Einstellungen vom Support angepasst wurden. Auch erschweren die Ladezeiten die Nutzung teils, besonders wenn man oft zwischen den verschiedenen Amazon Marketplaces hin und her wechseln muss. Für die Zukunft würde ich mir einen Rechnungs-Upload, sowie Integration von Stornierungen wünschen - dann müsste ich nie wieder in das Amazon Interface. --------------------- Ursprüngliches 2-Sterne Review: Ganz nett, aber viel zu komplex in der Einrichtung. Mit einem verbundenen Amazon.de Konto werden Produkte auch auf den Amazon-Seiten anderer europäischen Länder ausgespielt, aber Bestellungen von dort erfordern, dass man die jeweiligen anderen Amazon Domains zusätzlich verknüpft. Das ist in der Einrichtung leider nicht beschrieben und führte dazu, dass einige Bestellungen nicht importiert wurden, die wir dann auch nicht nachholen konnten. Der Support ist sehr bemüht, aber eckt teils auch an, und behauptete sogar, dass Produkte nur mit Verknpüfung des Amazon-Kontos des jeweiligen Landes verwaltet werden können, was nicht stimmt, der Anleitung widerspricht, und dem Problem, mit welchem wir konfrontiert wurden. Drei Chat-Sitzungen waren daher erforderlich, um die App grundlegend zum Laufen zu bekommen. Nun läuft die App, aber die Verwaltung der Produkte ist noch immer ein Rätsel, da wir die Listings von unserem Amazon.de Konto verwalten können, aber gleichzeitig auch von den Amazon-Konten der anderen Länder.

epos | Apple Premium Partner · About 2 months using the app
★★★★★
Shopify

This app used to be fantastic, with solid functionality and excellent support. Unfortunately, our experience has gone downhill. While the app still syncs fairly well with certain marketplaces—Etsy being the most reliable—it has completely failed to keep our inventory updated across the board. The most frustrating part is that instead of working toward a solution, support has shifted the blame back on us, claiming our frequent inventory updates are the cause. That explanation doesn’t hold water, since syncing and updating inventory is supposed to be the core purpose of the app. If the system can’t handle regular updates, it’s essentially useless for any business that manages a dynamic catalog. We’ve also noticed delays, inconsistencies, and errors creeping into the sync process—items showing as in stock when they’re sold out, pricing not reflecting correctly, and listings failing to update across channels. These are critical issues for sellers, and what was once a reliable tool is now creating more problems than it solves. In short: this app had huge potential and was once a go-to solution, but until the syncing and support issues are taken seriously and resolved, it’s hard to recommend it for businesses that rely on accurate, real-time marketplace integration.

Flyclothing LLC · About 2 years using the app
★★★★★
Shopify

the app is pretty good except for the lag in sync. we had over a dozen separate times where we oversold a product on ebay because it didnt sync with shopify fast enough. there is also no plan options. if you are only going to make 50 sales a month it's great. but 1% of sales for a larger scale business means you will pay the capped amount of $99 which is way way too much. fix those 2 things and i would use this app again.

Battlehammer Games · 5 months using the app
★★★★★
Shopify

The app is very helpful for cross platform listing management, but it can still be a bit complicated to navigate, which makes having the support team essential. What I really appreciate is that the support team is always willing to help, provides clear guidance, and patiently addresses every inquiry.

ESSENTIAL WASHER · Over 1 year using the app
★★★★★
Shopify

a very inconsistent app. doesnt consistently download and sync listings, doesn't match 100percent of the time. Doesn't carry through prices completely.

Chronoamerica · 6 months using the app
★★★★★
Shopify

This was a fantastic app when we first started, but as our SKUs grew the app's limitations started to show. We have had major issues with the app randomly changing stock levels to zero and delisting 4000 items. Ive reached out to customer support 20 times and nobody is able to figure it out and even was told at one point I should use another option. Seems like this is a great option if you have low expectations and a small inventory. Disappointing.

412 Comics · 11 months using the app
★★★★★
Shopify

Avis mitigé à ce stade car notre portefeuille produits comporte de nombreux kits (ou bundles ou lots composés de plusieurs références )que nous avons réussi à créer pour Amazon. Toutefois les commandes Amazon ne remontent pas pour les bundles et MarketPlace Connect n'a pas de solution à date. Sommes déçus !

cryom · 13 days using the app
★★★★★
Shopify

Your chat support is very helpful, but your listing and connection point to eBay is unintuitive and not useful

Boardwalk Outlets · 12 months using the app
★★★★★
Shopify

Theres too much going to a sku then when you back out you have to go all the way back to the home page and go back into the ap and connecting an individual sku is not always easy Amazon is working well, walmart just isnt

Christy’s Toy Outlet · Over 2 years using the app
★★★★★
Shopify

I like this app for syncing inventory and pushing photos and descriptions over to eBay from Shopify but the listing process could be better. The app overwrites or removes any changes you make on eBay with every sync, including products that were listed before you installed the app. So be sure to make all edits within the app. After I synced my existing listings it removed all the details like category, color, material, department, etc. It would be nice if there was an option to choose what to update after the initial sync like quantity, price changes, etc. Also, DO NOT use the auto category feature. I've had products removed from eBay for being in the wrong categories. The app has listed clothing as books, adult products as crafts etc.

Adult Toy Box · About 1 month using the app
★★★★★
Shopify

Muli bulk edit in codisto is way better

Spoutnik Gaspésie · 10 months using the app
★★★★★
Shopify

wir brauchen eine App mit diesen Features unbedingt für unseren Onlinshop für Merinowolle Kleidung für Baby und Kind. Gerade Etsy wäre ein sehr wichtiger Sales Channel. Diese App ist offiziell von Shopify - leider funktioniert sie aber nicht. Im App Menü bekommt man ganz offiziell eine rote Warnung und Fehlermeldung, dass diese App nicht funktioniert und vom Entwickler aktualisiert werden muss. Schade!

Developer reply ·

Danke für Ihre Rückmeldung Mittlerweile wurde ein Update veröffentlicht. Bitte beachten Sie jedoch, dass die angezeigte Warnung keine Auswirkungen auf die Funktionalität der Produkt- und Bestellsynchronisierung der App hat. Wir haben uns direkt mit der Beratung in Verbindung gesetzt. Thank you for your feedback An update has now been released, but please note the warning you are seeing has no impact to the functionality of product and order synchronization of the app. We have reached out directly to advise. Nikki

Glückskind · About 2 months using the app
★★★★★
Shopify

*Update - After using a different app to upload my products I discovered this app does not work with eBay Motors. Or at least not eBay AND eBay motors. Their "solution" is to double your work by creating a new eBay account so you have to manage eBay and eBay motors listings separately.....even though eBay makes no such distinction and there is no login or even a seller dashboard for eBayMotors. This app is pretty useless as it only pushes products in your Shopify store to the marketplace, and not the other way around. It can see the listings and all the information, but it can't do anything useful with it. Two stars, because while it only does half the job, it appears to do that half reasonably well.

Developer reply ·

Thank you for your feedback, We do appreciate your comments, however we do not advertise our app as an importer app, there are many on the Shopify App store. We have a seamless integration with Amazon, ebay, Walmart (US) and Etsy. You get instant updates of inventory and pricing, bulk edit for large listings, and the ability to set different product titles and prices. Please reach out if you would like to learn more, Nikki

Bushido Driver · About 24 hours using the app
★★★★★
Shopify

Hi team, The install page is frozen, when I click install it try's to open a page but nothing comes up?

Shoppick.com.au · 4 months using the app
★★★★★
Shopify

Linked items all showing the wrong Base Price, so to work out the price you have to go into eBay and keep checking - easier just to update the eBay price via eBay, so what's the point??? Will Update once they fix. Why, does this App keep having issues... PLEASE Resolve ASAP

PawMits · 6 months using the app
★★★★★
Shopify

Great app to work with and the online Live Chat support is good too for basic help and set up...however if you require technical support escalation due to technical issues please be aware this could take weeks even months to sort out. I have raised 3 tickets over 3- 4 weeks and still awaiting a reply from them.

Developer reply ·

Thanks for your review, We have reached out with an update today on your issues, please do not hesitate to reach out to the support team anytime. Nikki

Koolkrew · About 2 months using the app
★★★★★
Shopify

After having a few issues with the App, the support have been supportive in assisting getting these resolved and liaising with their development team and keeping me updated when each issue has been fixed. There a couple more improvements needed to the App which they are looking into. Will update agin when all issues have been resolved.

Developer reply ·

Thank you for your feedback, We have reached out and continue to work with you on your concerns and your suggestions for additional features. Our support team is available 24/7. Nikki

Lucky Leaf Bath Bombs · 28 days using the app
★★★★★
Shopify

We've used Codisto for awhile and it could be better. The old eBay app used to allow us to choose locations by item. They didn't have a location option until we addressed it with them and was a serious teeth-pulling episode. Eventually they came up with the means to pick ONE location which we figured out a way to manage (despite the fact that some items come from one location and some from another). Now with Walmart Marketplace ending and this app being official (?), the Walmart portion does not have a place to choose locations where the product is coming from. So we sold items out of a location that doesn't have shipping facilities. Why can 2 of them have location option and not Walmart? If this cannot be updated immediately, we'll have to find another app (which I would rather have have to do).

Developer reply ·

Thanks for your updated feedback, We do have Multi Location for ebay but not currently for Walmart or Etsy. These are certainly on our roadmap and will be added very soon! Nikki

Griffons Lair · 7 months using the app
★★★★★
Shopify

Great customer support, but there are a ton of things that I asked that they could not provide an answer to. For example, if u have an error on one of your listings, it doesn't say which field isn't correct or what u need to fix exactly. Then on the Amazon side, a product with an error would show up as active on Amazon, so there are definitely some bugs, and customer service doesn't know the answer to most of the questions I asked. The new UI looks good tho :)

Modest Hut · 28 days using the app
★★★★★
Shopify

it asked me to update the App and when I clicked update it uninstalled its self now it won't work. I need assistance.

Charms By Prince™ · 9 days using the app
★★★★★
Shopify

An important eBay feature "Auto Categorizing" does not work on any of the items or categories, so you need to do it manually, contacted support several time and they can't fix it. This is an update to my previous review.

Developer reply ·

Thanks for your review and your recommendation! Easy, straightforward and top-notch customer support.... what else do you need? Please reach out anytime! Nikki

RAZARCO · 3 months using the app
★★★★★
Shopify

I run eBay and Shopify stores with 2,000+ Products. Using Codisto was a terrible experience for me. I wanted to sync quantity and item info between the stores. Currently using Inkfrog - Codisto erased all eBay item specifics through the import. Really unclear that the eBay item specifics are part of the listing description portion. It also couldn't match products very well (even though they have the exact same - identical titles). Because of this, Codisto mixed up a bunch of product titles with the wrong pictures / descriptions and many of our items have sold for the wrong prices to confused buyers. It also appears that it would be a lot of extra effort to enter eBay item specifics into the Codisto app (you have to type them in, there's no drop down or quick-click like on eBay). Maybe this app could work if you are starting fresh and don't have any existing prodcuts. Unfortunately the mixed up product titles, pictures and prices as well as the template also got imported into our Shopify store. Now spending hours trying to erase their HTML garbage. Wouldn't recommend if you already have anything setup and working.

Developer reply ·

Whilst we're sorry to hear you experienced problems, these were caused by user error where you have ignored in app messaging and also specific customer support advice. When linking existing eBay listing, the app provides you with a clear choice whether to use eBay settings (values on eBay) OR Codisto settings (that either uses Shopify values or specific Codisto values). To retain eBay values (because you don't have the data in Shopify) you have to link using eBay settings. If you link using Codisto settings and you don't have the data in Shopify then the Item Specifics will be blank. Regarding the HTML, to be clear Codisto does not update Shopify hence that part of your review is inaccurate. Regarding the HTML 'mess' your refer to on your eBay listings - that is easily avoidable. It is caused by eBay providing a 'description' when linking that contains your written product description AND any HTML that was on your existing listings (it would be great if they could supply those elements separately but they can't). Hence, if you use the eBay settings on linking for Description, it already contains HTML. Avoiding the problem can be done in two ways: 1) Use our blank template with your HTML description from eBay. If you use our standard template that contains HTML you end up with HTML inside HTML which will cause the eBay listings description not to look right. 2) The alternative, that most merchants use, is to simply have clean product descriptions in Shopify and simply use Codisto settings with our standard template. This avoids all the drama caused by eBay's inability to provide clean product descriptions. (You can use an CSV import into Shopify or look for a separate importer app to import data from eBay to Shopify directly then use Codisto to keep everything in sync). Regarding mixing up titles with wrong pictures/descriptions - this again is inaccurate - Codisto does not link listings automatically. All linking needs reviewing by the users and accepting before anything is linked. The only way, what you describe can have occurred is by you linking the wrong product to the wrong listings. Regarding "Codisto didn't look good in either store" - this is inaccurate - again Codisto can't affect your Shopify products and store - it only updates eBay listings. The eBay listings not looking good is covered by the points above. Regarding "Codisto would require us to enter all the information over again into the new Codisto system" - this again is inaccurate. Codisto doesn't require you to enter all the information again into Codisto - the idea is you have that data already available in Shopify. But even if you don't we provide a way for you to use the data you have already on eBay (you just need to use the settings correctly). We have helped thousands of eBay sellers link existing listings to Shopify products successfully because our process for linking listings is very robust. A large percentage of our uses are existing eBay sellers not just new sellers. We are always trying to learn and improve our user experience but after providing a robust in app flow and also specific customer support advice we aren't sure where we could have provided an improved experience in this case.

Klawk Watches · About 18 hours using the app
★★★★★
Shopify

I tried this App and did find it useful. Although I then found out about the 1.9% transaction fee on top of the monthly fee for the Flexi. Deleted immediately!

Developer reply ·

We thank you for commenting that you found the app useful. But we are confused by your comments on pricing. Our pricing is very transparent - there is a 1.9% transaction fee on the Flexi plan only (all our other plans are fixed prices). This is stated on our website, in the app store listing, and on the plan selection page in the app itself so we are unsure why you were surprised by this and point out you were able to change to a fixed priced plan if that was cheaper for you at any time.

BWS LTD · 2 days using the app
★★★★★
Shopify

I tried Codisto, Export Feed then finally Koongo. Koongo was by far the simplest to set up and sync so I went with that. This one does work as does export feed. i would download all 3 and see which one you prefer. I would think Koongo would be best for the vast majority.

Rug Love · 6 days using the app
★★★★★
Shopify

We've been using this solution for less than a year as an apparel seller. Overall, it's been a decent solution that will maintain the stock reliably and list products quickly to Amazon and eBay. However, there are two major issues that a Shopify retailer should be aware of before you move forward with Codisto: - This app will only set parent SKUs to be FBA or FBM. This means that variant products can only be one or the other. If you run out of a size or color at FBA but you have it at your physical store or warehouse, it can't be listed until you run out of all the sizes and switch the parent back or send those units to FBA. This isn't a big deal for large retailers but if you're a smaller store, it means a good chunk of your inventory is unavailable to customers. - Support. Right now, Amazon has set a series of mandatory requirements for Shoe listings. Codisto allows you to set up the required fields but it's been having a lot of trouble pushing the product to Amazon. We keep experiencing errors when listing this part of our inventory. We've been going back and forth with support and we're stuck in a feedback loop and nothing is being done about it. We hope Codisto's management will take notice and act swiftly. Once these problems are fixed, we'll consider revising this review.

Developer reply ·

Thanks for the feedback. Great to hear you are mostly happy. Your improvement comments are welcomed. The SKU level FBA/FBM issue has been documented and we will look to get this resolved. The shoe listing issue is being investigated further because the errors being received from Amazon are too general for easy diagnosis. We will contact you once we have an update. Thanks again. Update 17 March 2020: The SKU level FBA/FBM functionality has been released! We have contacted you via support to let you know.

Lee Newman.com · 9 months using the app