Shopify Marketplace Connect

While I have found this a little challenging to use, as soon as I reach out for help the support is great! Clear information and instructions that solve my problem AND improve my skills at the same time.

The app works and does its job, but hell its slow!

Slow support. Engineers are unable to fix faulty images issues on Ebay for 1year+ Plenty of minor issues and bugs. But possible to list items, yet not ideal. Improvements come slowly in development

Very good, sometimes its hard to debug issues on your own but customer support is very quick and effective.

great help and very patient with me

App works well and support has been very good!

Intuitive to learn at the start, and consistent once you learn the process.

It's good, but it would be great to have some additional features. Being able to "refresh" the data that gets pulled in from other places such as Walmart, Etsy, Amazon or Ebay. I updated some of the SKU's on Etsy but it never shows up as a match when I try to link the listings. When trying to link a possible listing, I try to enter in the Shopify SKU, but nothing pulls up sometimes. Being able to modify or break certain linked listings, I.E. if I linked a listing by accident, I have no way to modify it. Also being able to modify the linking settings for each "market" . I.E. if I originally had it set to us the App for the source of truth for the title, being able to modify that would be great for sites like Ebay where we need to modify the title for SEO, but don' t want to modify the title in Shopify and have a cascade effect on all other linked markets. Also the linking for Amazon is super clunky as all the listings are set at a set price and I have to go into each individual variant to modify the price. When I have 96 variants and have multiple items that I have added to Amazon, this becomes a gigantic time suck for me. Altdian is extremely helpful!!!

Ich gebe hier 5 Sterne für das Supportservice, besonders für Mark. L, weil er viel Geduld gezeigt hat. Aber die App war nicht einfach und hat lange gedauert bis ich alle Produkte verlinkt habe. Da sie keine klare Fehlermeldung gegeben haben, und nicht alles geklärt haben.

Very good customer support!

Using PIMs across my career, it is nice to have a native app in Shopify that provides you with similar control of your products and how they display on top online Marketplaces. Easy setup, Marketplace syndication, and activation.

Etsy works again. Thanks for fixing!

EDITED: After my review, Joy V. reached out to me and helped me increase the quantity limitations for eBay completely solving my problems. While I do think that they should disclose this clearly, since it messed up our inventory, I'm going to change my review from 2 stars to 4. PREVIOUS REVIEW: I guess I missed the memo that this app will limit eBay quantities to 100. Since we use a third party inventory management system, it changed ALL of our items to 100. Now I get to count out thousands of pieces to fix our inventory On the plus side, it is quick and easy to sync existing Shopify listings with eBay and the description looks great. I will likely be removing this app because of the inventory issue.

Requires some close attention, but really easy to use once you get the hang of it!

this was my best experience with Rain, they helped me so much, thank GOD.

The app has been flawless with our Amazon connection. Less so with Walmart, but I suspect that this is a WM issue rather than a Shopify one. Support has been very helpful as needed.

We use the app for Amazon and Ebay. The connections are fast, it can be mapped to meta data making it easier to input product attributes. The customer service has always been quick to help and my problems are always resolved quickly. There are occasional issues with photos not posting to Ebay correctly. This is solved with a simple email. The app is slow, taking a long time to open individual listings.

The user interface and communication of future changes to the app leaves a lot to be desired, but the support I received from Ian and the team were excellent.

Wir arbeiten bereits seit einiger Zeit mit dieser App. Es wurden für uns Änderungen vorgenommen (unterschiedliche Versandzeiten bei Varianten) Die App funktioniert für uns sehr gut und wir werden auch weiterhin damit arbeiten. Vielen Dank an den Support

Why etsy gone??? I was using it and I need it again

Very helpful and fast assistance

Seems to work but you will need to play around with it and likely contact support to get your first listing active. Four stars as the app itself some things are not intuitive but I would give the live chat support 5 stars for being so helpful.

We're using it to import our FBM orders and to keep FBM inventory up-to-date on Amazon, and it does a decent job of that. However, it's a little clunky and I've had mixed experiences with Support (some were very helpful, others provided completely the wrong information).

The app is very useful and has streamlined the process of uploading items to Walmart.com. The app does have some hiccups and new issues every now and then, mainly when Walmart.com has new listing updates and requirements. The support is very fast. Joy B was especially helpful. Joy B gets five stars! If you ever have issues and need support ask for Joy B.

Currently syncing 3 marketplaces, working on the 4th. The experience varies a bit from marketplace to marketplace but, overall the app seems to be doing what it's supposed to. 4 stars vs 5 because, in a few short months, I've had to open at least two support tickets for odd glitches (bulk templating not working in Target, inventory sync switched to 'off' in Amazon) that cannot be explained. Needless to say, it makes me jittery: inventory sync problems across platforms are a serious concern. Hoping the team improves the app over time.

The app is absolutely brilliant and does its job perfectly without costing you a fortune or draining your wallet, which is such a refreshing change. While there are a few minor teething issues that you might come across here and there, the customer support experience more than makes up for it. In particular, Jeff Avila from support went above and beyond to help resolve any problems I encountered quickly and efficiently.

Great, but Walmart doesn't connect well with this App! You have to keep logging in and dealing with them directly!

This app can take a bit of time to get used to and is slow to load, but it gets the job done. Support is excellent. Adrian successfully helped me out with a very specific issue that I was having.

Ich hatte eine tolle Unterstützung durch Adrian, und bin sehr zuversichtlich alles gut hinzubekommen

Shopify connect is a great fit for smaller retailers or if you have a smaller product range, larger product ranges might have some teething issues and you might have to work hard to get through them with their support team, but at its core it is a very effective tool for managing your listings and does have some clever tricks that other apps have yet to figure out how to achieve.

Funktioniert alles soweit. Jedoch sind wichtige Texte nicht ordentlich übersetzt und teilweise auf schwedisch anstatt deutsch. Dann wird der Amazon Umsatssteuer Service sehr prominent angezeigt, hier darf man nicht ausversehen klicken. Aber Lagerbestand und Bestellungen einlesen funktioniert nun einwandfrei.

App non molto performante ma è gratuita e tutto sommato funziona bene. L'assistenza invece è eccellente, pronta ad intervenire e a risolvere problemi.

Great service, great knowledge base and very fast

I am still learning. I am trying ot connect with Wal mart and it like crazy. I have all the information but some reason it is not doing nothing. Even one of the shopify agent tried to help and still nothing. I do not understand lol.

It's a good app that does its job well but has a few limitations. I was having issues with the images on eBay, and I wanted them to be different from the ones on the website. The customer service here to work out a solution was fantastic. I gave back a star for this resolution and the customer service. I now only have one issue I am not happy with: the template solution wouldn't work for me, and a working HTML description editor would be the only solution. It's a 5-star app with that fix. - The HTML structure doesn't work; I previously had individually set up product descriptions for eBay, but they don't work using this app, so the code breaks. - You can't edit any product information on eBay as the Shopify Marketplace App will overwrite it. You can adjust policies on eBay. I want a toggle option to be inputted to either have eBay overwrite the product images or description; other than that, it should just be product SKU identifiers and various other product listing details.

Had a few issues loading onto eBay, but the support via live chat was excellent - 10/10. One of the down sides with the app is that the slider panel on bulk edit is quite sensitive and not ideal when you use a track pad, as I do. It also can be quire slow to load. Howver, it has removed a lot of the faff that you'd normally have to deal with on eBay, so all in all, recommended.

Gracias por tu atencion logre saber algo sobre esta apps, vere mas adelante si la conecto..gracias

This is a must app for those wanting to sync there products across markets. Help is fantastic too. The lack of a star is just because the terminology in the app can be confusing.

Its been difficult to use this app

I use this app every day and i'm happy with the service. When I have had to troubleshoot, the live chat support has been excellent.

Its a nice app and runs pretty good. It does not sync the cancelled orders from Walmart to Shopify. That is about the only thing I have seen so far.

So far by using the app, it has taken some getting use to (me being new to it) but it is looking promising. Are able to chat with the support team and they have been very helpful to my questions (publishing and fees inquiring). This is good so far :)

If you are doing eBay or Etsy this app is awesome! As others have said, connecting Amazon is a bear. In a perfect world, and once you get it working it should be just as easy as the other platforms. There are still a lot of bugs they have to work out as the field mappings are a guessing game and huge time sync as it is very slow to communicate with Amazon's API. Overall its still a great app.

There is a learning curve but seems user friendly. Most importantly the customer service is stellar and they will guide you through any issues.

Overall good app. Some weird quirks in the UI. Support can be iffy at best. I have been told conflicting information from support often by the same support person in the same ticket! Also been sent random knowledgebase articles that do not pertain to my question.

The transition was rocky at first but customer support has been very helpful and very patient in any issues being faced. I'm really happy so far with Marketplace Connect.

After 3 or 4 years, maybe it's time for a review! I will start with concerns so that maybe they are addressed. Amazon was fine at first but gradually they removed many products due to image issues and those products I have rarely, if ever, been able to get them back online. I ended up deleting all of the remaining from Amazon at some stage trying something and have had none on Amazon for years. I have tried my darndest every year or so, but Codisto hasn't been able to help me but saying that I should be able to. Out of the miriad of usual errors I think the main one is that the products are already in the catalogue. Next issue is that I'm on a grandfathered plan at $99 per month but now I see that the price cap for the new plans is $99 and there is Etsy as well. I remember being told I'm not allowed to change for some reason. The linking of shopify collections to eBay store categories could be better explained. The main issue is I think it is only creation of the store category and not an actually link for the products. I think they still need to be added to the categories in the bulk editor. The things that take a long long time to occur, such as uploading to Amazon or deleting eBay categories are the ones that are frustrating because you are pretty much doing them one by one using experimentation and then 3 days later you've found out you have to try something else and wait again and it never gets done. Great points are that there is support 24/7 (almost always) and the eBay link is almost flawless. Other things like being able to have a different title and so on. I will be looking in 9 months time to see if the Etsy connection works in Etsy in Australia and if it works as good as the eBay connection. But I do want to get back onto Amazon and it's almost time to try again so please expect tough questioning until it's done with whoever is the most knowledgeable on it. Amazon has no idea so unless there is a specific thing I'm not going to ask them.

I've been having issues with integrating my Shopify store across to Amazon. This app worked well to get my store across to Ebay and Google, but Amazon is a more complicated beast. Jae at Codisto has been great fixing some issues I had with SKU's and UPC's so I'll be jumping back into Shopify Marketplace to have another attempt at listing on Amazon. Thanks Jae for the help and advice.

The plugin is really well thought out. I was a bit frustrated with some initial difficulties, but the support in the live chat was outstanding. Adrian helped me step by step to set up products and fix bugs. I'm sure the plugin will get better and better in the future.

I'm changing my review. After many back and forwards with eBay and with the help of Market place connect support team we managed to get the eBay account live, it was far from easy however. The issue was it was a new eBay account with only a couple of products being listed before. After installing the app I was trying to send up 50 products, this instantly flagged the account and it was closed with no recourse. So my advise would be to use this app with an established account not a new one, as, actually, it is a very powerful tool, so take it easy build the ebay business a little and then gently use the app by sending a few listings and making sure to use where possible the correct categories. The App- it is very intuitive and works fine, listing up to both amazon and ebay with ease, syncing stock and prices effortlessly. Support, Harryl in particular has been super helpful, they are on it to help resolve issues, long may it last. Frustration points are related to amazon and eBay and how they operate their categories, for eBay the correct catagories do not always allow variations. Amazon sending up new product that has never been listed before, it can take some time to work through them so be prepared to spend some time on this. I would recommend this app and the suport, however, be aware you will need to invest some quality time to learn it and get it right or there is a risk (especially with market place new accounts). -- Original Review -- BE AWARE! This app has caused my eBay account to be permanently suspended for breaching eBay policies! There were no issues at all until I used this app, at first i got a restriction 2 hours after using the app, got the account live again, waited 24 hours then used the app again to re-list the suspended items then 2 hours later I got my account permanently suspended. I am now in a fight with eBay to get the account back again. This has cost me a crazy amount of time and money. Hopefully someone will respond from the app, but there is something in the sync that is triggering eBay to automatically close seller account. NOTE my eBay account is newish but be very careful. > On the plus side it is very easy to use and lists items in seconds. -- End Original Review --

Codisto has been an instrumental tool in our e-commerce strategy, connecting our app store effortlessly with both Amazon and eBay. This app has offered an extensive array of features that have simplified our multi-channel selling, making it more efficient and accessible. The integration process is largely seamless, allowing us to manage product listings, inventory, and pricing across platforms without any fuss. The intuitive interface, complemented by regular updates, makes navigation a breeze, even for those without a technical background. However, it's important to highlight an issue that significantly impacted our operations. Recently, we faced a two-week backlog of orders stuck in eBay due to an expired OAuth token. Unfortunately, Codisto's system did not pick this up, causing delays and potential customer dissatisfaction. What would have been particularly beneficial here is an automated warning system that could detect such problems ahead of time, thereby preventing them from escalating. While the rest of the experience with Codisto has been positive, this particular oversight was quite concerning. Customer support, although usually responsive, could have been more proactive in this instance. Addressing such unforeseen issues promptly, coupled with the implementation of an automated warning system, will go a long way in maintaining the credibility and efficiency that Codisto is known for. In conclusion, Codisto remains a highly recommended app for those seeking to connect their app store with major marketplaces like Amazon and eBay. The functionality and ease of use are top-notch, but improvements in the monitoring system and more proactive customer support are needed to prevent future disruptions. I am hopeful that Codisto will address this issue and consider implementing a proactive alert system to enhance its service. Despite this hiccup, the app's overall performance and capabilities make it a strong option for those looking to simplify and enhance their multi-channel selling experience.

Works a lot better now the app follows Shopify design guidelines. The new pricing structure is a lot clearer. There are a few things which could use some improvement. ---Amazon--- 1. Variants are too dependent on their parent for key information. Amazon treats each variant as a stand-alone product. When sending listing information for variants there is not enough flexibility to alter specific attributes for each child. Example: Item Package Quantity is set on a parent level. However, our variations include 'pack sizes' offering a discount when ordering multiple items. It would be preferred to set this attribute on a variant level. Another example: Bullet points are set on a parent level. For variants like 'StyleName' we may want to enter unique bullet points at a variant level to highlight key features of that specific variant. 2. Variations can only be mapped to the exact value & layout from Shopify. For some of our products, we need to map variation values to specific amazon friendly values. For example: 'ItemPackageQuantity-Color' variation. In our store, we call the value 'Blue / Pack of 1'. However, Amazon requires '1 / Blue'. The only way to achieve this is to reorder the variations in Shopify and change all the values to Amazon-friendly ones. This was done very well in Amazon by Codisto. You simply entered the variation values on each child before creating the variation. I don't know why the app is trying to map from Shopify. It's more complicated than it needs to be and causes issues. Just let us enter the values manually on a child level. -- eBay -- 1. Variation problems eBay does not allow a variation layout to be changed once the listing is created. This causes problems when you need to rearrange values to meet Amazon's guidelines. This would be solved if we could manually map the Amazon values as mentioned above. Or even better, if eBay variations could be joined together under one variation heading. For example: Variation Name: 'Choose Options:' Values: 'Pack of 1 / Blue', 'Pack of 2 / Red'. Many other integrations offer this to prevent eBay errors when adding or removing variations. -- Bulk Edit -- 1. There is no way to bulk edit to 'blank'. Sometimes I'd like to simply unset a value. Not all values are required by Amazon. 2. Sometimes I would like to override mapping on a specific value on a specific product without having to unmap every product. Instead of a strict 'map to value', could there be a 'default to value'. 3. Coloured Columns: The colours on Codisto were helpful to find the right column, especially when you are working with so many of them. Setting column colours is something that should be available across Shopify. 4. Bulk editing variant. There is currently no way to bulk edit variants. This means you have to painstakingly click through each one to check values and alter them. Which is made worse by my next point. -- General -- 1. The loading times are quite slow between pages. This means when you are working on your entire catalogue you spend more time loading pages than making edits. Especially on variants. This would be much improved if variants could be bulk edited. ----- Overall, I'm looking forward to seeing how the app improves now it's part of Shopify. I just hope that the customer service live chat remains funded as it's really fast and helpful. Additionally, I'm really hoping this doesn't become another third-party marketplace app which Shopify discontinues.

Generally, it's a great app, but I often find myself needing live chat support, which is amazing. They usually fix things asap, but I'd prefer to watch some videos of how to do x without interacting with someone, which can be time-consuming. e.g. I want to work on things later in the day and they can be offline then you need to wait until tomorrow to interact again.

Great customer service. The team is always quick to help with any questions or issues. My only feedback for Codisto is that the app is currently priced too high. There needs to be more affordable pricing options for small businesses. Happy to provide more feedback to Codisto if they reach out. Thank you.

Usata per connettere EBAY ed AMAZON. Facile da usare; super risposta da parte dell'assistenza per un piccolo problema, risolto in 5 minuti. Suggerita.

App is good but not as easy to use as i first thought. Would be great to upload a CSV file to list items. We have many items on Shopify that we don't want on Amazon and this has caused lots of time consuming issues.

Had some issues but they are currently working diligently to resolve the oversell issues. We were very happy with the onboarding , had some oversell issues that we now know are due to our volume and the lag between Amazon and problematic order payments on the Amazon side.

Great apps. you need a couple of days to understand it all. Chat support is wonderful when you need help. Very quick to get the help you need!

It's not quite as easy as the video makes it appertains to sync your listings however, with the fantastic support I received from Mark @ Codisto today, he helped me understand the importance of making sure you have rock solid UPC & SKU codes in order for the systems to all integrate properly. Thank you for the 6 star support!

Overall a decent app and an easier way to handle Ebay and Amazon products and orders vs Shopify's channel. What would make it closer to 5 stars is an option for individual product Price Control. We have some items that are our products and no other competitors, so control pricing from our store pricing is fine (and I LOVE that I can use a formula to adjust pricing from ours); yet other products have competition, so allowing Amazon's auto price control to keep the Buy Box is preferred. However, with the current setup, I can only turn price control on or off for the entire list of products.

We use this app for order processing on Amazon AU. It's been a little tough to get used to as far as UI and fine-tuning Amazon listings, but mainly we use it for processing orders in Shopify. That part has been great. Relatively seamless, and support has been prompt and helpful whenever we have questions.

At First the app was not doing what I needed, after getting a hold of customer support I was able to walk though the steps needed to make the app work well. The app has a lot of moving parts for it all work well.

There were some issues getting the right support in the beginning, but after a while everything was fixed - and thank you for that.

I used Codisto to help me bulk list my inventory from popoloco.com to ebay and amazon. This tool is EXTREMELY powerful so, before using it, be sure to go through all the documentation and tutorials. The codisto listing tool enhances your store listings and it has been my experience that I have received a sales boost because of the comprehensive listing tools codisto has. This tool is more comprehensive than the Shopify channel listing tools for amazon and ebay. Codisto populates more fields than the shopify channel tools do and therefore make your listings a better performer on those channels. Recommended for patient shop owners who are willing to review all documentation. The support is very helpful but this tool works best in the hands of a responsible shop owner!

Newest Final review update; 8:32 am CST 12-27-2019 This review is in regards to a work-around for use with Amazon Handmade. There are a growing number of indications that there is a good work-around for Handmade inventory and price sync when the product is loaded manually on Handmade. A guide is promised and I will probably be back to re-install once the guide is published. Straight product to product seems to work fine for syncing inventory and price; variant work remains in progress. I am leaving the app with solid 4 stars. Good work Codisto. And Thank you. Final review: 7:27 am CST 12-15-19 This app was installed so I could see for myself about an off-label use with Amazon Handmade to sync inventory with Shopify; answers from Codisto about this had been inconsistent so I decided to check it out myself. Overall app review is 3 stars, but I will be happy try this app again in future. I did not test the app with regular Amazon. If this is your situation, I recommend trying the app! Support gets 5 stars as they are knowledgeable, have responded and tried to help me. Ebay part gets 5 stars; it seems to work pretty well and I did not loose any data when I tested an inventory sync with Shopify. Amazon Handmade off-label work around gets 1 star. Not yet ready for prime time. The inventory sync seems to work but at an unacceptable cost; there is a good bit more chatter going back and forth between Shopify and Handmade than I understood. The chatter produces with some serious results like erasing product descriptions, changing production times, removing category assignments and removing listings from the Amazon catalog entirely. And once you have synced your Amazon Handmade, whatever you do, DO NOT disable the offer as it produces some of the above consequences, I was told. I will be following Codisto in their facebook group to watch for updates and will hopefully try this app in future when work around bugs are worked out or a definitive connection is made with Handmade. And maybe even the addition of Etsy. -------------------------------------------------------------------------------------------------------- Update: 8:07 am CST 12-11-2019 5 stars for support with Noel. App is set up and seems to be working as advertised with a workaround for Amazon Handmade. The Amazon Handmade products (loaded manually on Amazon Handmade) have synced quantity with Shopify. The issue with Amazon Handmade seems to be the UPC which is not required on handmade goods. I will continue to update this review as the functions are tested. I really appreciate support working to help over the phone. This company clearly is interested in becoming a success. Update: 7:09 pm CST 12-8-2019 Thanks to Noel, on the other side of the world, for helping with set up; 5 stars to Noel! There was a timing issue during set up which was explained well. And Noel was able to talk me through part of set up with Amazon which was most helpful. Codisto support is working with me at my own pace, since this app is way over my head. Situation is looking favorable for inventory sync with Amazon Handmade. And being able to talk on the phone with Noel is GREATLY appreciated. Now let's see how the app runs and works. This will be a running review, updates at the top of the thread. App is installed, but not yet set up. 3 stars. Not for beginners. Information from support is conflicting at times, so am trying the app out to see for myself. My need is to be able to post all my handmade items for sale on all my channels and have the inventories synced back through Shopify so I don't oversell. Amazon Handmade is an Amazon outlier with respect to most apps. I have received info from one support person who says that if products are listed manually on Amazon Handmade, they will sync back to Shopify to keep inventory straight. This remains to be seen. This morning I processed a return/refund on Amazon Handmade and then got a new identical paid order showing up on my Shopify hub coming from Codisto; pretty sure this is a glitch, as I cannot confirm the purchase on Amazon. Inquiry sent to support who has been responsive so far, though probably in a different time zone.

easy to use once you get used to the "excel style" layout. for the most part the app syncs and lists things superbly and would recommend. for the price, the pros outweigh the couple annoying cons that we've experienced thus far.

They are trying to improve all the time the level of communication. In near future I am sure I can make my review 5 stars!

Template only english, must be translated by hand.... automatic product categories not always work.... lot of work... After deactivation it still did not stop to work and lists products having not on stock to ebay.....