Translate store ‑ GTranslate
by GTranslate Inc · launched
View in Shopify App Store ↗Reviews (674)
We had some issues adding a new language, but Grikor solved them quickly. 10/10.
The technical support team is very patient and effective. Especially Milena who fixed an issue I had with the language selector.
The customer support is really wonderful. The programmer Grikor has provided a most effective, quick and insightul solution to my issues. His team mates Milena and Arshak are also amazing. Truly great work
Great experience with G-Translate. They quickly fixed an issue with the Arabic version of our website. Arshak and Suzan were professional, responsive, and easy to work with. Highly recommend!
The service is excellent and the user experience is great.
The app is very user-friendly, and the customer service and technical support are very professional.
GT is a powerful app with fantastic features. We have been using this app for years now and have been well supported right from the start. Their support team is knowledgeable and responds promptly and very professionally. I am thankful for all the assistance they have provided, with special thanks to developers Suzan and Arshak. They handled anything I've thrown at them with mastery.
Great support from Susanna and Arshak! We contacted GTranslate for help implementing hreflang tags across our 9-language Shopify store with subdomain structure. Susanna and Arshak were very responsive and professional. They quickly updated our theme.liquid file and promptly addressed the adjustments we requested during our verification process. Their communication was clear and they showed great patience throughout. We appreciate their excellent technical support! Thank you, Susanna and Arshak! — Japan Heartful Store
una atención excelente, solucionan los problemas de manera rápida y eficaz. Gracias a Grikor, Dmitry,Milena and Vahan
quick and kind answer, problem has been fixed very well
They have been able to help get everything setup properly and we had a slow down issue but that was on us. Support has been nice and responsive. A ton better than the last app i had! Looking at you TS!
Not easy to use for me who is not familiar with the creation of website but Dmitry makes it possible, thanks for the support!
Excellente application et super service clients. Tout a été parfaitement réglé rapidement. Merci beaucoup Milena pour votre professionalisme et votre réactivité. Cette application est surprenante, facile a utiliser et complète pour un excellent rapport qualité prix. Je recommande vraiment, j'en ai essayé plusieurs mais alors la je suis surpris, si vous chercher une application de traduction essayez la, il y a 2 semaines gratuites, je l'ai depuis 1 semaine et pour l'instant c'est vraiment parfait. Merci Milena pour votre aide
I've had support from Ann. The response is always very quick and the advice is spot on. Thank you.
Excellent support and our site has seen tremendous international growth since we started providing translations to our global customers.
It works. Takes some getting used to but once you do, it's reliable. Great customer support as well. Shoutout to Dmitry.
El servicio técnico de Gtranslate nos ha ayudado mucho, en concreto VahanNos ha echado una mano y todo funciona perfecto con nuestras traducciones
Great GUI and excellent support staff. Helped me integrate into my theme menu. I tried other apps for translation and nothing comes close to the GUI/UX from GTranslate. We are definitely going to be using the paid for version in the future.
Sehr guter Service. Schnelle Antwortzeit und es wird sofort auf den Punkt gekommen. Kann man nur empfehlen. Mein Ansprechpartner war Milena.
Grikor was extremely helpful and responsive. He provided clear guidance and followed up to ensure everything was fully resolved. I truly appreciate the professional support and timely communication. Thank you for the great service!
Very happy that I decided to use GTranslate. I needed assistance in achieving exactly what I was hoping for, and Grikor and Ann promptly assisted and resolved my challenge. I definitely recommend.
That app work very well for me and the support are really effective and fast!!! I received some help from Milena, it was just perfect. Thanks I recommand that app and that team.
Thank you for support. My problem was solved.
very good app and the best price - after trying many translators app and very expensive ones, im amazed by G Translate for offering a better service, easy to use and amazing fast support at anytime thanks
Very good app. Translation is good and they help very well. Their specialist Grikor is great. He helped me design the translation widget in my own style. Thanks!
The Help team seems to be getting better over time. Im had an issue today and Dimitry rapidly helped me resolve it. I will update my review over time. In general the app is good and the support is good.
Rascher, sehr freundlicher Support. Vielen Dank!
Great app, with which it is even possible to translate the pages of our Pagebuilder app. Nune, Susanna, Milena and Arshak from support are also doing an outstanding job and are a great help to us.
Grikor just solve any challenges you may solve, a true hero if I may say.
I have requested some help with the chatbox and Grikor from GTranslate help me very efficiently by providing me a quick solution. As I am not a pro in marketing, Grikor shared some guides with images and links and this was really helpful to find the way the solve the issue.
Thanks to the Grikor counselor, the problem has been solved well. Thank you! :)
I can't say enough about the outstanding customer support I received from Grikor! I had been struggling with this issue for months, trying to get the widget positioned correctly, but I never found the right support—until now. Grikor was incredibly helpful, knowledgeable, and efficient in resolving all the problems I was facing. The widget is now perfectly placed on both desktop and mobile, and it no longer interferes with the submenus, which was a major concern. I truly appreciate the time and effort put into making sure everything works flawlessly. Excellent customer service like this is rare, and I’m really grateful for the support. Thanks again, Grikor!
highly recommended , support is always there , thank you Susanna & Grikor , excellent service
Fantástico servicio de atención al cliente para la solución de problemas. La aplicación. Además, funciona magníficamente bien. Muy recomendable
G translate is awesome. Everytime I installed a new app and found it does not work in the first place, their customer service is on top of it to solve all the problems for us! A Very Happy Customer! Thank you so much ! Customer service team: Susanna, Dmitry and Arshak
Really happy with the app and getting it setup. Dmitry helped us with some initial issues with our domain permissions and took us through the steps required to get it sorted, all through the online chat. Really pleased with the service.
The support of this website is incredible, thanks to Grikor the assistant I have been able to solve the problem, very satisfied with Grikor
Susanna and Vahan from customer service were able to find a solution to a rather annoying issue on my site, which was a huge help! Great customer service. Thank you!
VAHAN was supporting me with the best customer service I ever received from any other company. His competence made things much easier and you guys can be happy having such a skilled customer support engeneer on board.
Ich habe bereits viele Webseitentranslatoren ausprobiert, aber meine Erfahrung mit G | Translate ist hervorragend. Ich kann es nur jedem empfehlen. Ich verwende es nun bei fast all meinen Webseiten. Es ist einfach zu handhaben, und falls Probleme auftreten, steht sofort der Kundenservice über Chat zur Verfügung, der sehr hilfsbereit ist. Ich bedanke mich für den Service und empfehle diese App auf jeden Fall weiter.
Thank you Milena for helping me customizing the app into the header. Great service!
è un'app utilissima e facile da configurare. Grikor ha fornito preziosa assistenza
I wanted to select a different presentation method to visitors of our webshop to select their preferred language. I could not get things right in the presentation method, but Suzan helped me quickly to get things done. But then I wanted to deviate from the standard, and even that was fixed quickly by Suzan. She is the best.
Thank you Girkor and Vahan!!! They helped customize some settings within minutes of my request. App seems to work great, thank you again!
I love the app; it has opened markets for me at a reasonable price. I have worked with many team members at G|Translate, and they offer solid support, with a special shoutout to Vahan, Grikor, Suzan, and Arshak. If you want to add accurate translations to your website on a directory (e.g., xxx.com/fr) or a subdomain (e.g., fr.xxx.com), then this app might be right for you.
My 2nd install on Shopify stores. This app does it all, really easy to setup if you follow the instructions then lots of ways to mod it for your specific purposes. Support by Vahan was super professional and helpful.
Gran soporte técnico!!! Suzan fue de gran ayuda con la configuración de la pantalla del selector!
i have facing issue with app & support team immediately resolved
wow , i love this company , they have the world best team , especially Susanna , such a angel , doing amazing job ! thanks a ton ! you save my life ! Thank you Susanna !
L'app funziona correttamente. Supporto configurazione ottimo e assistenza. Un grazie particolare a Dmitry.
Milena und Dmitry waren sehr hilfbereit und konnten die anfänglichen Probleme direkt lösen. Milena hat sogar direkt das DropDown integriert. Kann ich nur weiter empfehlen.
Great support provided by Vahan, many thanks!
Ottimo supporto per impostare il traduttore. Milena mi ha dato supporto durante tutta la fase impostazione. Molto contento
Dmitry is the best, very good app and service
This is a great app. Very satisfied with the app and especially with the employee Grikor. Very helpful and fast actions. A big 5 stars for this one
Grikor was very knowledgeable, patient, and detailed. Appreciative. Big shout out.
Arshak und Susanna von Gtranslate begleiten uns schon seit langer Zeit und immer wieder leistet sie mehr als perfekte hilfe. Der Kundensupport von Gtranslate gehört für mich zu den kompetentesten Problemlösern die ich bisher getroffen habe. Danke
Anna é stata super efficiente e professionale nel risolvere il mio problema.
milena helped with an issue I had. Good support.